I changed from Kaiser and cannot be more pleased I was diagnosed by innovage with stage 4 kidney…read morefailure something that Kaiser never caught even though they did numerous blood tests on me. I just recently had some questions and I texted Juber Andino who is the specialist who enrolled me in the plan he took the time to call me at 9:00 something in the evening to answer my questions that's the kind of service you can expect they care about you he has nothing to really do with me now except he took the time to answer my questions so you can expect nothing but great care from this plan. the people are professional but very caring and I cannot be more pleased with what has been happening with my health care

The clinic portion needs to adjust their attitudes towards the elderly patients. The lady named…read moreYvonne that works up front was beyond condescending, patronizing, and just plain out rude by her tone. I work in a hospital so I know how you're supposed to act and this is not the way you talk to the elderly. It was honestly disappointing to witness.

I wanted to hire a caregiver to help my mother take care of my father (who has Alzheimers). We…read morefirst met Patty from Surety Home Care back in 2019 but my mom was not ready to have help. Patty stayed in touch, was never pushy and always kind. In January of 2020, my father's condition worsened and my mom agreed to let us hire help. For the past 6 months, we have been very happy with Surety Home Care and the caregivers that come to my parents' house. Patty is easy to communicate with via phone/text/email. The caregivers write a daily report which I can view online to know how everything is going. Although my mom was hesitant for a long time to accept help, she now says she cannot survive without Surety caregivers. During this Covid19 time period, Surety has ensured that their staff and the families they work for are taken care of. Despite being the most vulnerable people in this scary pandemic, I have never felt that my parents safety or health was at risk. Surety has made sure that all possible safety precautions and cleanings are followed by their caregivers. I am continuously impressed and will recommend them to anyone who is in need of elderly care.

Top quality! I will be referring my friends, whose parents are in need of good, friendly care!…read moreJason has really good reviews on yelp.. which makes the decision process much easier.

This review is long overdue. After 5 yrs of trying to find a specialist to provide a hysterectomy I…read morefinally found Dr. Kaaki. On my initial visit, I was ready to fight and demand a hysterectomy because losing weight, biopsies, ablation and other treatments were not helping with any pain. When he came in he completely listen and just said "well let's get this out" I literally started crying. Because after five years of fighting with insurances and doctors, I actually got a yes. Ever since that date everything from start to finish was smooth. It took literally about a month to book my surgery after that. Front office and back office are on top of things and give you all the info you need. I cannot recommend Dr. Kaaki enough. He is a great surgeon and really made me feel heard and at ease when surgery came and staff is great and very approachable and friendly.

Doctor Bilal Kaaki is the best the care and quality from front office to the back are excellent. A…read moremonth ago I had a bladder lifting it when great, I definitely recommend the doctor and the precision

Initially, we sought caregiver supporter through Home Care Assistance in Riverside. Our mother had…read moremajor surgery and went home after a month in the hospital and 2 weeks in a skilled nursery facility. We met with Jennifer and found her to be extremely personable, compassionate and knowledgeable. After much discussion with doctors and others, we decided to go another route for mom's home health care. Just based on our short interaction with Jennifer and Home Care Assistance, I highly recommend this company. We won't hesitate to contact them should the need arise. Thank you.

When I contacted Jo-Lynn for immediate care for my mom returning from the hospital after a fall,…read moreshe quickly went into action and was able to provide caregivers despite the short notice. I appreciate the exceptional caring and advocating on behalf of my mother.

My husband had a sleep study done at the Riverside facility. Unfortunately, he wasn't able to sleep…read moreso he couldn't complete the study. I didn't know what to do because my husband's pulmonologist is not from Pacific Pulmonary Medical Group Thankfully, Andrea from scheduling called me to help us make another appointment and tried her best to set us up at the earliest available she had. She was so helpful and patient, her excellent customer service is the reason I want my husband to switch his pulmonologist to one in this medical group. Thank you Andrea

I would NOT reccomend pacific pulmonary they already had a law suit against them that they LOST thy…read moreactually settled and the fact my fiance was diagnosed with COPD overlapped with asthma by another hospital. He ended up with multiple overlapped diagnoses a year and a half later found out by other Drs and and dr meta was VERY neglectful and said he didn't have COPD they even admitted on a respondent grievance .lol he was told he didn't do any test even after he asked multiple times he was given only one pulmonary test only even though he kept asking then I had a seizure during the test and you will be shocked to know wall I was flopping around like a fish I can hear everything they debated wether to call 911 or not until my fiancé stepped in and then they refused to redo his test becsue they were distracted then Dr. Meta was so neglectful that he ended up with CSA and OSA and then they made us wait almost 6 months for them to give him a CPAP machine good thing his primary ordered it himself or he would have been dead then as he wasn't getting oxygen to his brain an wpuld stop breathing wall sleeping then the sleep study specialist Dr.H was bragging about how hes such a sleep study specialist and wasn't out to get money from insurance yet when we called the front desk a while ago to let them know he was on a cpap and need to be on an ASV u should have seen him run fast as fuck at our next apointment and then say why didn't u tell me u were on a cpap so not only was Dr.Meta neglectful so was her associate "sleep study specialist " and he didn't even know how OSA and CSA affected patients mentally. Very unknowledgeable for someone who specializes in it and is bragging that's his expertise. And then when we switched pulmonogist they proceeded to gas light the situation by not only giving us trouble with them sending the files to the other place we go to now much better btw then they also gas light my patient by keep sending him emails about how now all of sudden now that they got caught they wanna do all the necessary test and that he should schedule an appointment and keep in mind when they were sending this stuff he already wasn't their patient anymore so not only was it harassment they but they were also neglectful on their part big time and I already spoke with the manager so I find it really funny that she said she took care of it yet her employees are gaslighting and harassing patients. Goes to show places like this will NEVER learn from their mistakes or take responsibility I would NOT recommend this place to anybody not even my own worst enemy. They are shit. They also never answer the phones especially after gaslighting his insurance and me his caregiver.

My dad was really happy there. But when he had a brain bleed, they sent him to hospital without a…read morechart, no one knew that his state was not his baseline and I never received a call until the ER called me. They never followed up with me.

I'm Writing This Review Because I'm A Neighbor To This Assisted Living And Recently My Package Was…read moreDelivered To Them And They Basically Stole It. I Received The Notifications From Amazon That The Package Was Delivered And Signed For By The Receptionist Lorania. My Girlfriend Made The First Attempt To Retrieve Package, She Spoke Directly With Loraina Who Stated She Did Sign For The Package And They Told Her It Was Sent To The Third Floor And That It Couldn't Be Found. I Then Made A Second Attempt Were I Was Sent Up To The Third Floor To Speak To "Wellness Coordinator" Only To Be Told That They Were Gone For The Day. I Told The Receptionist I Wanted To Speak The Administrator, She Said He Wasn't In And Gave Me A Card. I Did State I Wanted My Package Or Reimbursement. The Following Day I Received A Phone Call From Kip The Administrator Who Stated "Package Could Not Be Found" And " The Best Thing To Do Is Move On" "It's Amazon, Just Order A Refund" I Told Him That Wasn't They Point And They Shouldn't Sign For Packages That Aren't Theirs. And Yes It's True I Could Order A Refund And If I'm Being Honest They Were Just Hallowed Decorations I Bought For My Job But The Way This Was Handled Was Pathetic. They're Thieves Who Committed Fraud By Stealing My Mail. And Cherry On Top They Did The Exact Same Thing To My Neighbor. Here Hoping They Don't Steal Anymore Of My Packages.

Ervin Ruano was a great help. He came to the loading dock, answered our questions and was very…read moreprofessional. Customer service skills are excellent and I look forward to working with Med one in the future.

Med one is so caring, professional and empathetic to their customers. I call to order my supplies…read moreand they are so " on the ball" my supplies come the next day. I only wish they dealt in wound care. That would make my life so much easier and non stressed, well the things I do deal with med one are always how a great business should be ran. I talked with the head boss personally and he always makes time for me and my patient. If you're looking for an awesome company look no further! Med one is the place to go for supplies!!! Everyone there is just great!

Earlier this week I received a visit from a young man named Trevor who said he was the hospital…read moreadministrator. He had read my first yelp complaint and assured me everything here is not as horrible as I think it is but from now on if I have an issue to call the main number to the facility and ask to be transferred to his voicemail and leave a message. Since then I have left him messages on 3 different occasions for 3 different issues for pretty much zero resolutions. On this past Tuesday I was transported on a gurney 1 hour each way to my dialysis in hemet. The trip was brutally painful. When i got back I told many nurses, office staff and even made several calls telling whoever would listen (or who I THOUGHT was listening) that I refused to make that trip again. My left collarbone and arm are broken along with my left hip. I have a pressure sore on my tailbone. Laying on a gurney in a bumpy transport van for 2 hours total was more than my broken 70 year old body could handle!!!! I only go to dialysis Tuesdays and Saturdays so I figured in the 4 days in between one of the many people that work here could have relayed the message to this "hospital" and the transport team I would not be going today to dialysis. At 3am transport came anyway. I apologized to them for making a wasted trip and now my anxiety is once again through the roof. Long story short I did what Trevor the administrator told me to do. I called the facility and asked to be transferred to his voicemail to relay all this information as HE REQUESTED! They refused to transfer me and the nurse came back to my room to tell me they cant transfer to his voicemail because his office is locked. Now I'm no brain surgeon but, HUH???? I've had more anxiety this short week here then I've had my whole life. I am full of anguish and depair, and on top of everything physical pain. Since I know Trevor reads yelp before checking voicemail I believed this follow up would be a quicker way to get my point across.

I started a review Too Soon!!! In the last week I have had 4…read moreresidents who have not been conducive to my needs of recuperating. In The Last Week I HAVE ONLY SLEPT ONE NIGHT OF SLEEP! They proceeded to RUIN MY THANKSGIVING BY COMING INTO OUR Room AT 12:49 AM To Ask My Room B Bed Of How Tall She Was For Allowing The Pharmacy To Be Able To Provide Medications To Bed B When She Awoke In The Morning. It is NOW 1:57 AM, And I'm Not Sleeping Because Bed C Has Been Talking In Her Pilipino Language. Now She has Fallen Asleep. It's Now 2:00 Am and I'm writing my added review of Extended Care Hospital Who Is A Affiliate With Riverside Community Hospital. I'm Still Not Going To Get Back My Sleep All Because The Nurse Needed To Know How Tall She Was in 19B!!! At 5 Am the CNA Will Be Changing Our Briefs. For Me, I Have Been Wearing These Briefs For Over A Year Now Because I Am Not Able To Walk. The Administrator Trevor has been running this facility for one year and He's Only 25 Years of Age. He Left For Vacation On Wednesday. He had a Company Picnic On Tuesday On The Outside Patio To Express His Gratitude For A Year Well Done!! At 2:12 AM Bed C Is Awake Again Speaking Her Pilipino Language. So Needless To Say I Will Have Received One Hour Of Sleep Because That CNA Had To Change All Of Us Before He or She Gets Off Work At 7 AM. As Well As Continuing To Have Ruined My Thanksgiving Day!! So Needless To Say This Facility Has Not Allowed Me To Recuperate In The Past Two Weeks Here In Bed 19 A Because The Social Worker Doesn't Know My Needs Because She Never Graced My Presence At All To Room 19A. After Being Here For Two Days They Wheeled Me Into The Conference Room To Introduce Me To The Director Of Each Department. They Were Informing Me How They Can Help Me Recuperate While At This Facility. At 2:30 AM The Woman Has Woken Up Speaking Her Pilipino Language. At 2:33 AM She Is Still Awake. But Now She Has Proceeded To Sleep Again At 2:35 AM. Well It's 4:59 Am And I Might Have Gotten A Short Cat Nap Because I Remember A Little Dream Of What I Was Seeing In Bed 19 A. Bed C Is Serenading Us With Her Filipino Language. Bed B Has Slept Through The Night. It's Now 5:10 am and Bed B Is Giving Blood For Her Doctor. Now The CNA Will Be Changing Our Briefs. Happy Thanksgiving Everyone!! Thankfully The Cherry Pie Was Good Last Night And Now I Had Very Good Pumpkin Pie. But I Still Want Out Of This Facility!