Absolutely incredible laundromat wash & fold service experience here. I cannot express how grateful…read moreI am to have found them & for trusting their expertise. My clothes were washed, dried and folded in the most organized way possible. I always feel a little nervous using somewhere new, but I instantly trusted both the person I spoke to on the phone and the woman who worked there. I usually use one near my work but really needed another to use near my house. I cannot express enough how incredible they are. Nearly 70 lbs of laundry washed, dried, organized, and folded appropriately and perfectly in one day. Incredible customer service, very clean business, knowledgeable team/staff and I couldn't be more satisfied. Wish I could give more stars!! Thank you so much :)

I put my first ever request for quote for a service that required a quick turnaround. Response was…read moreprompt with a quote and addressing my questions. Finding the business was interesting...it's one building with three doors (one for each business) and they don't connect. If you don't know that and/or don't know what to look for. Though I did not end up using the service, the employee in there was kind and patient as I was trying to figure if my capri pant needed hemming. She talked me through it and stated she liked the way the pants fit. She could've told me to hem them and make the money, but she instead gave me her opinion and stated she thought they were fine. One weird thing, I will state, is that the changing room is their restroom. Not a MAJOR deal but something different..

Just moved to the area and was looking for a solid dry cleaner, and I'm really glad I found…read moreSpectrum Cleaners on W Broad St in Falls Church. This is my go-to spot from now on. The service was excellent from start to finish. My clothes came back looking great, turnaround time was totally reasonable, and everything was handled with care. The staff were friendly, helpful, and made the whole process easy. On top of that, the prices are very reasonable, a great value for the quality. It's always a win when you find a local business you can trust, and this place definitely fits the bill. Highly recommend if you're in the area and need a dependable dry cleaner.

Lady at the counter was nice, however, I do not recommend this place at all. I had a rain coat that…read moreneeded some care and I thought to go to what seems like a highly rated dry cleaner in Falls Church City. Unfortunately, I came back a couple days later to pick up my jacket and it was just as if I gave it to them. It's still dirty and I'm not even sure what they did to it, but it looks no different. I do not have a before picture but attached it the after pick. And $35 for a clean, at least have it be better than the drop off.

I've received excellent service from the very first day here. Sarah is kind and I always enjoy the…read moreshort interactions here. Highly recommend!

My $300 Tuckernuck sweater that was bleached that I brought in to be cleaned because there was a…read morestain and when I picked it up I noticed there was a massive bleach stain (I was unaware that cleaners use bleach on clothing items that should not be bleached) I am very disappointed in how it was handled and do not recommend as they are also very expensive and my sweater is now ruined. There is not a good way to fix bleach unless I bleached the entire sweater. I am sad

Came here for multiple bridesmaid dress cleanings and they are lovely! Able to get out any stains…read moreand the turnaround is really quick!

Was having a tough time finding a new dry cleaner loving from Alexandria to Arlington. Was seeing…read morehorrific reviews about shrunken cashmere and I just couldn't handle that so I did my research and came across Eco cleaners. First visit felt like I brought my whole closet and the 2 ladies that were working were a delight! Meet the woman who does alterations so that was nice as I'm short and always needing alterations! It's slightly more expensive but with how much I spend on my clothes definitely worth its weight in gold! Won't be taking my business else where!

I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

After the dry cleaning staff mistakenly altered a pair of my pants that were only meant for dry…read morecleaning, the owner contacted me to apologize and reimbursed me to buy a new pair of pants. I appreciate that he took responsibility and was very willing to resolve the issue in the best way possible.

I have a wedding to attend at the end of the month and my buttons on my suit jacket for my tux were…read moreabout to fall off. I dropped my tuxedo off at the dry cleaners telling them that I needed it dry cleaned and the buttons to be resewned on. That was last Friday and they told me it would be ready on Tuesday! What a turnaround! Compared to the ZIPS cleaners I went to in MD this place had a helluva turnaround and did great work for a good price. I will return for all my tailoring, dry cleaning, and alteration needs!

Trust me you don't want to go here for hemming services. For my dress she hemmed too short now the…read moredress isn't wearable unless you're like maybe 4ft tall? I'm 5'5. And my pants--she did a very lazy job. Ruined my favorite pair of jeans. Horrible experience so sad. Spent over $100 on stuff here

I am very sad as this cleaners is close to my home and I have frequented it sometimes as my regular…read morecleaners sometimes occasionally. Recently I had a pretty high dry cleaning bill: $80 plus. I had about 4-5 items. Out of these, 3 of them were not cleaned properly. And I only just discovered it as I am packing for an overseas business trip and I am checking all my clothes. 2 Tommy Hilfiger navy blue dresses both have the smell of my underarms from wearing these on hot summer business days. I haven't removed the yellow dry cleaning tag yet because I haven't worn them, but they are clearly not cleaned well. And a pair of pants that had coffee spilled on them were dry cleaned twice at Penrose with no success in removing the stains. I was admonished that *nothing* will get the stains out -- they tried everything. Well, not wanting to throw them out, I put some Shout on the stains and placed the pants in the washing machine and the coffee stains came out. They are now getting ironed at another cleaners, and I expect they will look just fine. I have nothing against Penrose, I quite like the lady that works there, but I am saddened by the poor professionalism and the poor cleaning of my clothes. As much as I would like to frequent them as they are local to my community, I also need my clothes cleaned properly, and they are among the more expensive of the cleaners in my area. I sincerely hope they can improve their practices and regain business. But for now, they have lost mine. I thought I should share this with other people who need their clothes cleaned properly and need to be treated professionally. I wish you luck.

Wonderful, family owned business. Joan will really take care of you and treats her clients like…read morefamily! Quick turnarounds. Great tailoring and good value.

Will definitely be coming back! Their manager is AWESOME. My coats look brand new. I brought in 6…read morecoats and they were ready so quickly. Amazing customer service on the phone and in person. Their front desk staff are also so wonderful, kind, and helpful. I live all the way in Silver Spring MD and will be making the drive just to come here. They are incredible and really handled my expensive coats with care. They also found everything so quickly when I came to pick up which just goes to show how organized they are. HIGHLY RECOMMEND!

I was highly recommended to bring larger items here, like my comforter, and based on my first…read moreexperience, I understood why. The initial service was impeccable, which is why I decided to return. I'm giving two stars out of grace for that first visit. Unfortunately, my second experience with the exact same item was disappointing. When I picked up my comforter, I noticed small specks of lint scattered across it. I brought this to the manager's attention, and while she insisted she personally handled my item and attempted to remove the lint, that explanation didn't align with the final result. If the issue couldn't be resolved, I should have been notified before leaving--not after I had to point it out myself. I did receive a refund, which I appreciate, but I genuinely wanted this to work. It seemed like the manager had already made up her mind that nothing further could be done, and there was no real effort to try to resolve the issue. At that point, I simply asked for my item back so I could take it somewhere that handles items with more care and attention to detail. It honestly made me question whether my comforter was mixed in with others during the process, especially since I take great care in maintaining it, including regularly steam disinfecting it at home. What was also frustrating was that instead of focusing on my concern, the manager began explaining how other customers' items can come in, as if I was expected to sympathize. My only concern was the condition of my item. Based on this experience, I would recommend keeping it simple here--stick to everyday dry cleaning. I would not suggest bringing larger bedding items like comforters or duvet covers, as the quality and attention to detail may not be consistent.