My van broke down early this morning and we called Charlie for assistance. He was very quick,…read moredependable, and most importantly KIND! His prices for a tow were beyond reasonable and he is such a humble man. He was able to pick up our van from our home and bring it into the shop for us without any problems. Many businesses charge an arm and a leg for profits but not him. His speedy service to get my car to the shop allowed them to get the work done in the same day. Truly appreciate a kind dependable person. His communication is great through phone and texts. He also accepts cash, Venmo, and Apple Pay for payment! Don't bother searching for other tow companies, keep this number and mention Yelp!

I was so happy to a come across this company on yelp. Charlie is the owner and is such a cool,…read moreunderstanding guy . He was able to help in a timely matter and his prices our definitely more reasonable than other companies. I'm in shock that he doesn't have more reviews on here. If I ever need a tow again, I know who to call. Thank you again! :)

Wow, truly a breath of fresh air in the car rental business. Hands down one of the best I've…read moreexperienced. I have traveled a lot for work/pleasure and know how to navigate rental car agencies pretty well. Every once in a while they get one over me, especially recent with the electric vehicle push. I also almost always avoid off airport rentals as a rule. Given the price and the glowing reviews I thought I would give Lucky Owl a shot. I'm very glad I did. The pickup process was super easy, just walked across the street from the southwest baggage claim where the pickup spot #4 was designated. Made the call and they were there rather quick. At the counter there was no sales push or tactics, they just verified my ID and CC then handed me the keys. Their rules were clearly laid out next to the window. They took photos of the cars condition and encouraged me to do the same. I also received the exact car stated on my reservation. No issues with the car for the 2 weeks we were there. Someone mentioned you blend in with their cars as a local, I don't know how but it did feel that way, hahaha. I especially liked the rubber floor mats which made cleaning easy. My one recommendation would be a trunk/hatch rubber mat. I know they are much harder to come by, but it would help with sandy beach gear. Speaking of, they even offer to rent beach gear! My airbnb came with some, but its great to know for next time. Drop off was just as easy as pickup. Their rental terms mention excess sand has a fee and there is a Texaco close to their location with vacuums. I wasn't sure if we had reached the "excess" level but why not treat the car with respect and clean up after yourself since Lucky Owl treated us well. When I got back they took a couple photos of the condition just like the pickup and had the shuttle ready to take me to the airport. No question I will be renting from here again next time in Oahu! They also have some friendly cats to greet you.

We had a mishap with the key fob not working while we were at the beach on the east side of the…read moreisland. When we realized it wasn't working, we immediately opened up the fob and found old looking corrosion inside around the battery area. We put a new battery in it and left it open to dry out (if moisture had gotten in it). After troubleshooting to no avail, I called the company and they sent someone out charging a $75 "roadside assistance fee" where a representative brought out a spare key fob. Unfortunately, the replacement fob did not start the car (or even unlock/lock the car). The representative was friendly, but not knowledgeable on other troubleshooting steps to get us back on the road. With the replacement fob taken apart (to swap/replace the battery) the original fob eventually started the car. We even tested it further by turning off and on the car a few times to make sure the old fob was working again. We then drove the vehicle to our next destination, and when we went to leave the car wouldn't start again... we made the most of it and had dinner while further drying out the original fob to see if that would help. In the meantime the company sent a replacement vehicle (at no additional charge). When the rep went to start the original car, it stated right away. The following day, I received a voicemail to go over the additional replacement fob and roadside assistance charges. The voicemail said to reference the email and/or call back for questions. I never received the email after 10 minutes of checking, and then I got a large credit card notification; $350 for the damaged key and $75 for the roadside assistance. I didn't appreciate being charged without being talked to first. When I immediately called back to politely ask some clarifying questions, the person on the phone was very rude and raised his voice to me and my wife. Given that the original fob appeared to have prior water damage and the fact that it did start the car (after drying out, replacing the battery) it was disappointing to be charged $425 for something that may, or may not, have been our fault. And to then be yelled at for asking questions. At the end of the day, the whole ordeal cost us valuable vacation time, added stress, and drastically altered our plans. The car rental itself was affordable but the first car we ended up with was older and a little dingy.

I called last morning to get a quote for the removal and replacement of tint on my 2 front windows…read moreand the windshield strip. I spoke to Alex. He was very helpful and the price was fine. I showed up at just before 2:pm a s was out the door by 2:30pm. I got a better price for paying in cash. The work was well done and very professional. I definitely recommend coming here.

I recently brought my new 2026 Lexus RX 450+ to Ohana Tinting in Kapolei, and they met all my…read moreexpectations. After shopping around and getting multiple quotes on Yelp, Ohana Tinting easily beat out three other competitors with a highly competitive price of $480. I opted for the Xenith 45 ceramic film on all windows and the sunroof as reccomended by their specialist. They offered a great incentive to pay in cash to avoid the standard credit card surcharge, which was a nice bonus. -Appointment: setting up a date and time was easy. -Location: Super convenient in the Kapolei industrial area right behind Costco. -Waiting Area: Very clean, comfortable, air-conditioned, and equipped with a TV to pass the time. -Speed: I was originally quoted a 2.5-hour turnaround time, but they finished the job in just 2 hours and 15 minutes. The quality of the work is very good, and the customer service was highly professional from start to finish. They have absolutely earned my business for any future vehicles. Highly recommended, Mahalo!

Great service team! Very quick to respond. I was given three options through my insurance USAA and…read moreI chose Kilani Fender based on their location and reviews. Even working with Enterprise Rental was great because they had a car there for me when I dropped my car off for service and I was able to leave the rental car then when I picked up my car. Everyone was very friendly and they followed up with me in a very timely manner. The whole process went very smoothly which was great since my work was needed due to an accident that wasn't my fault. It helped remove some of the stress of dealing with all of that! The only thing is the parking is a little crazy around the place, so be careful driving there or away from there because of the blind spots and the other vehicles leaving the neighborhood. Highly recommend!

Much Mahalo's to Kilani Fender. Owner James, office staff, and body repair workers are so…read morewonderful. Very pleasant to talk too. Thank you everyone for making my visit so comfortable. Also excellent job well done on my truck front bumper May god continue to bless you all with great work and continue to bring in customers. Thank you gif bless

Easy car wash here in Waipio but man it gets so busy especially during peak hours such as from…read more930am till late afternoon and it takes time to get a place to vacuum and wipe your car down. What is hard is there is about 8 vacuum stalls during peak hours. Customers either wiping down their cars with the free complimary cloth while waiting for those stalls to open up. The business limit vacuum use for 10 mins so can free up the stalls. You can purchase their microfiber cloth but I bring my Costco microfiber cloth to use. I like the Kapolei location as there are more vacuum/wipe stations available here due to being a bigger location. I'm glad that I have Waipio location which is closer to where I live. The cost for service is $20.94. Card payment only, do not think they accept cash but ask. They have membership option as well. I prefer to wash my car at least once a month if can.

This car wash was super fast... in and out within 5-6 minutes. The issue is I made $21 basically…read moreand still ended up having to scrub bird poop off my car. I wish for the price it did a better job. I appreciate the wide parking spaces to vacuum the car afterwards though!

Awesome experience! I dropped by to see if they did dash cam installs and was told yes, hoping to…read moremake an appointment within the next week. Not only did they do installs, but they could squeeze me in after the next car. The job was professional, done in a timely manner, and at half the price of other quotes I have received. All in all, I am extremely happy with their work and would not hesitate to recommend them to anyone looking for quality installation of services at a fair price! If I need any more service done, I won't be going anywhere else!

Good communication and always replies quickly. Had my alarm, back up camera and apple car play…read moreinstalled here and I will be coming back!