During that last brutal cold snap, Sunshine Rae Motors seriously saved the day for us. Both my truck and my husband's truck decided to quit on us at the same time, and their team jumped right in to help us--super professional, genuinely helpful, and they got us back on the road fast. The repairs were spot-on, everything's running great, and we'll absolutely be going back to them for any future work. I'd send anyone their way in a heartbeat--no hesitation. If I could give a 10 star review I would! read more

A waste of time and money and Sunshine Rae is no longer reputable. I would give them negative stars but 1 star is the lowest it accepts. I've been going to sunshine Rae motors for about 30 years and they always did good work for me. so I recommended them to my daughter who had an obvious head gasket problem. After $1400 worth of work (replacing good parts) they gave it back and the problem wasn't fixed. So she took it back and after another day they said to take somewhere else because they don't know how to do the head gasket. A waste of time and money and Sunshine Rae is no longer reputable. I would give them negative stars but 1 star is the lowest it accepts. read more

They charged me almost 3,000.$ and didn't do the work ! I had to go to another auto shop to have fixed. I'm going to go over the border in a few days ,they didn't check oil or transmission oil, my tires nothing. On my way out the women at deck told me to have a nice drive knowing they did nothing for my car ! If your a women don't go there they RAPE YOU! ! read more

The owner cancelled my wife's oil change and said have a nice day. When I asked what was up she told me my wife was rude which was absolutely false. She asked a question about why 3 cans of zin was left in the car. My wife has never been accused of being rude. Any business that has such poor customer service doesn't deserve our business! read more

I was road tripping and camping in Healy when my car broke down. I called a lot of people and nobody would see me right away. I am a single female and was basically stuck in the middle of nowhere with no way to get around. The towing company said they had used Sunshine Rae's and that they were honest. The people at Sunshine Rae's made time to look at my car and get it running for me before they left for the day even though they were very busy. I was able to pay online which was super helpful. My car is running. I am super grateful that they weren't like all the other places that wouldn't even bother to see me for weeks. read more

Honest mechanics and great communication. Always a pretty quick turnaround and great prices for the quality of work they do. Genuinely no clue why this place has such a low rating. This shop really is a diamond in the rough and I always recommend them to anyone who asks! read more

My vehicles engine block heater was out. Towed my vehicle in after making an appointment. They did not get to it until the end of the day, which is fine but it was left outside so it was still frozen. Told me it would have to stay over night and then the next day told me that yes I need a new engine block heater, which I already knew but they were not going to be able to do it and that I would have to tow it to Nissan because now there is computer problems but I need to pay the fee for diagnostic testing that determined my block heater was not working...which is why I brought the vehicle in. Absolutely zero was accomplished and I had to pay two towing fees and a diagnostic testing fee...save your money and time. One star is generous but it wont let me leave 0. Edit... the place where I had the vehicle towed to was able to replace the block heater immediately and determined there was no computer malfunction error. I paid money for the diagnostic testing and they literally charged me for what I knew was wrong and then stated something was wrong, that was not. Sunshine Rae sucks balls read more

No help, didn't want to do the work. Told me my truck was unserviceable bc my truck won't start but when I picked it up it started fine with a jump. Shows their incompetence or laziness. read more

I am new to Fairbanks and needed to get my truck winterized. I scheduled an appointment to have to the work done. Upon arrival I was notified that I was not allowed to wait there while the work was being done. Not being from here, I had no place to go, or anyone to pick me up. This should have been made clear when I made the appointment. Thanks for making me feel so unwelcome to Fairbanks. I know I was not a big part of their business, but I could have been a big part of their future business. I will make sure to let everyone know what to expect when dealing with your company. My money , and business will go elsewhere. Kind regards, Ken Steffey read more

Good, honest mechanics. Affordable and upfront pricing. Easy to make an appointment online and their after hours pick up service is flawless. I also appreciate that I can pay online and pick up when I get off work. read more

Had a oil leak from a worn gasket on the back of the engine, spent $500 for them to fix it. When I drove it home it was still leaking. Took it back for diagnostic (which I assumed was free since I just brought it home) and they said it was another gasket now. They charged me $100 for the diagnostic and said this gasket would be another $400. After all the frustration and a shortness of the staff, I decided to call it quits and took it back. Wasnt a great experience.... read more

$60 alone to quote us for brakes needing fixed which is what we went in there for. $300 in labor. Supposedly this is the norm but no thank you. read more

I was turned away as a Senior citizen of 15 years residency for a tune up request. I was told that my truck had to be super clean like out of a showroom. I had previously paid for a water pump installation. I wouldn't go to Sunshine Rae, they don't want you to wait in the waiting room, that is very unfriendly, and when I explained that I was old and disabled, with no one to help me detail my truck they laughed at me, and still refused to do a much needed tune up on my truck, which was badly needed service so I can stay on the road. Two Thumbs down to Sunshine Rae Motors! If the shoe had been on the other foot, I would have fixed their vehicle or did a tune up on their vehicle and wished them well. I would welcome customers into my waiting room, they could stay as long as they needed to. I would want them to return for more service. read more

If I could give 0 stars, you bet I would. I visited this mechanic shop a while ago for problems with my windshield wipers. I brought it in for a diagnostic, and they told me it would cost $400 for them to even take a look and find the problem. When I told them that the price was a little pricey, they banned me from ever returning, claiming that I had a "tantrum" which is completely absurd. Rude & unprofessional customer service, I highly suggest you find another mechanic. read more

Awesome service, honest, and do a quality job. Very friendly and tell you like it is but don't take advantage. I recently took my truck to Midas and they told me I needed new ball joints, later took it to sunshine rae to have them look at the ball joints. Sunshine told me they were fine and not to worry about them. They have also done work on my Daewoo, no one in town seems to have parts for them but they get the job done. I would hightly recommend these guys!! read more