Not having supervisors berate employees in front of customers would be nice. Prices high for repair…read moreof my 2007 auto both in labor and parts

I would not recommend this dealership to anyone. I purchased a used car from them, and they gave me…read morethe run around the entire time. When purchasing the vehicle, I signed a disclosure that it would not be ready for several weeks due to it under going maintence and inspections. During those weeks, I could not get a straight answer on the statues of my vehicle from the sales rep Isaac. They also did not provide an itemized list of the maintenance being done when asked several times. The vehicle currently reeks, and it is an absolute mess. I was told it would be ready Friday afternoon, and this is the condition I received it in. After I pointed this out. That the service they provided was not only unprofessional but outright Do not deal with this pathological and sociopath business that is no better than a used shady car dealership.

customer service is ass…read more I asked for an alignment and set up an appointment, I explained to them my sway bar links were giving me trouble and asked them to put them in Bcs they have all the tools to do so and align my truck they had my truck sit outside for 3 hours and didn't even pull it into the shop, they just called me and said they won't do it Bcs of the aftermarket parts on my truck. then they had the audacity to write In the report on my truck "alignment recommended" and "sway bar links missing-recommend installing" and they told me they were going to charge me for an alignment inspection. wtf? I already told you what was wrong and what I needed but thanks anyway dude. one of the men at the desk has a serious attitude too, lost me as a customer regardless I highly recommend taking your money elsewhere.

Customer service is friendly and outstanding. I would recommend this service to anyone hands down…read more Ray Williams 100%

I walked in at JL the other day for an oil change…read more I was greeted by a polite young man outside and directed me exactly where to park. Checked me in, ensured that my vehicle is correct, price etc. I sat down, made me coffee before I knew it my car was donetalking about fast & furious. Great service, great staff. Thank you guys, keep up the good work If I can give you 10stars rating I would.

In and out in less than 30 minutes. Friendly staff. I probably arrived at a good time but I am…read morealways pleased when I don't spend an hour and a half for an oil change. Filled and or checked all fluids. I was pleasantly surprised how fast I was in and out.

Had a windsheild wiper go out in a snowstorm. Stopped by and it was fixed in 15 minutes for a small…read moreservice charge.

Eagler river location…read more Customer Service: Amazing! They are under new management and under it they have me feel like family. Prices: I have used five automotive shops in Eagle River and here is among the lowest. Service: They service all three family vehicles I have and every service and repair done has lasted so you are safe here. Advice: If you have any car issues and you live in Eagle River start here. They will provide you a video of where the issue is so you know you can trust them before you make a decision.

Called around Fairbanks for someone to diagnose my transmission problem. I was presently surprised…read morethey would look at my truck the next day. during delivery things seemed normal. I was contacted the next day and told when the transmission pan was dropped there was metal everywhere and it would need a complete rebuild. I requested a quote but this is we're things went bad. nobody would answer the phone and messages were full. After waiting a few days I was contacted by an employee that the truck really had never been looked at and that the Owner was telling all customers the same metal story. I appreciate the honesty of this employee. I'm writing this post so people be-aware that the owner of All Automotive will take advantage of his customers and is not honest.

From the owner: All Automotive has openings as soon as next day! Call us at…read more(907)-474-1075 to schedule your appointment today, or stop by the shop at 705 Gaffney Road to meet our welcoming staff! All Automotive offers everything from brakes and oil changes to engine or transmission repair.

On Tuesday my brakes went out on my F250. It turned out I had a leak coming from the right front…read morecaliper. I called here Thursday morning and Eric said to bring in. I dropped it off around 1 pm. I got a call later on letting me know everything that needed to get replaced. It all made sense and I gave the ok. I got another call a little before 2 pm on Friday letting me know my truck was ready. Wow! A 25 hour turn around and everything was taken care of. Talk about great service. Eric was awesome too. Some of the best customer service I have ever had. I highly recommend this place to anyone that has had horrible experiences in town. But please don't everyone come here just in case I need to come back for something else. Lol. I loved this turn around time!!!

Needed to get my car winterized in October before it got really cold. I called around and…read moreeverything was booked out till mid November or later and would cost me $800+. My friend told me about Pearson Auto so I gave them a call and they gave me the Lowest pricing and booked my appt for that Friday. Crazy! Friday came around and I dropped my car off. The front receptionist was very kind and friendly. She assured me the car would be ready for pick up later that day and sure enough it was. These guys were so fast and awesome and they gave me a call a week or 2 later to ensure everything ran smoothly. I would 100% go back again and I always recommend these guys to my friends with car needs.

The step was helpful with questions and concerns. They got me in and out as quick as possible. Best…read morepricing around for car winterization.

Long story short, they don't value you as a customer and they don't value your time. You are better…read moreoff not waiting for your appointment, having them not do the work when they were supposed to do it. Dodged the work ALL DAY LONG and then tried to pull my truck in at the end of the day and hold it over Christmas Eve and Christmas Day. Trust the reviews and just don't do it. Midas, don't bother responding to my post asking how you can make it better. I will be taking my vehicle elsewhere for simple maintenance.

Walked in at 8am opening time and staff was super friendly and helpful…read moreI was leading a group in a van and needed my brakes fixed before driving the Richardson Hwy and thankfully they worked me in and had me on my way in a few hours!