Metro's prices are not low, but they are fair. This my my garage ongoing!…read more I really respect for how well they treat and value employees. I would give them a 6th star if I could because of the benefits and treatment of their employees. I know this because of a personal relationship with an employee and I see it in the camaraderie I see in the reception area and the conversations I hear from the behind it.

If I could give them 10 stars I would. We are on a long camping and off-roading trip in our Land…read moreCruiser 200 series and needed a quick stop to get a few things done before starting on the Dalton. On a day's notice they fit us in, completed everything by 5pm same day, and charged a reasonable price. The cherry on top was that we forgot to unlock the spare on the swing out, but they figured out where the key to the lock was and unlocked it and rotated the tires then re-locked it and returned the key. Holy Cow! Great work!

After reading some reviews I was at first reluctant to use Pearson's, however several friends of…read moremine said they where a decent company and I would have no problems. My friends were correct that's why I now don't understand the poor reviews as both Shawna and John would call me and discuss with me my options and associated cost at every turn making sure I understood the good the bad and the ugly of the situation with my vehicle. John even asked me to go in so he could show me the problems and discuss direct;y with him how I wanted to proceed. Not only could I understand what was needed but I could see first hand the damage that they had diagnosed correctly in the first place. This in my book is exemplary customer service. To fix my car in the end cost a LOT of money, but it was all discussed and laid out so if I wanted to I could check it out prior to any work being done, which I did and I found it to be more than fair for the amount of work required to the motor. John, Shawna and whole crew have earned a customer for life and I thank you all for your hard work, diligence and sincerity. Thank you

Charged me $125.5 to look at my car. Then tried to charge $417 for three vacuum hoses…read more I was able to source this part online for $75. Please do not do business with Pearson Auto. Shawn and Shawna are polite, except when they want to rip you off and think you know nothing about vehicles. Learn from my mistake, don't trust these crooks! Look at all the open litigation cases! These people are evil to the core and will exploit peoples mechanical ignorance.

I've taken both of my vehicles here and have been very impressed by the communication and customer…read moreservice. My first car I took to a local dealership and they quoted me $2000 for the repairs needed. Frontline was able to fix the previously identified issues along with redoing my winterization and replacing my battery for $1800. My second car needed a lot of attention and I was sure it would take some time to diagnose and repair, regardless I received regular updates on the process which made me feel in the loop about what was going on with my car. Overall I've had nothing but excellent experiences with this shop and plan on continuing to use them for future needs.

Transmission flush.....that's it....over 800$. Make sure you ask for a quote, because they won't…read moretell you, otherwise. Was quoted 300$ elsewhere and thought that was unreasonable. Online sources suggest a cost between 130-200$. My Dad just paid 140$ in WI. I was told, that's part of getting work done in Alaska. Never again....

DONT COME HERE!! HORRIBLE SERVICE first of all rude…read moreservice, the worst business ever, they charge way to much for the worst car service. They're a RIPOFF!!! Please don't waste your money and time here. The owner is the rudest person ever! And the mechanic is the worst.

If only I can give 0 stars!!!!! Bad customer service, Super bad mechanics and they wanted more…read moremoney out of me when I already paid them in advance !! Don't go to this shop! It a SCAM !!

James and Right Choice Automotive has been the best place ever for my repairs. They are honest,…read morefair and reasonable. They stand behind their work. I have never found such a great place for auto repair before in my life and will go nowhere else again. They've worked inn3 of our vehicles now and every time they've been wonderful to work with. Thank you for the excellent service.

HIGHLY RECOMMENDED. Can't say enough good about RIGHT CHOICE AUTO REPAIR in Fairbanks, Alaska…read more We are here visiting from Southern California and our brake master cylinder went out on our 2014 Jeep Rubicon. We called and made an appointment and the owner, JAMES agreed to come in on July 4th holiday. He said come in by 8 a.m. He was on time and repair was done to my husband's 100% satisfaction. He is very knowledgeable and would give 10 stars if we could. Thanks a bunch.

Relying on Yelp reviews in choosing a good mechanic can be very frustrating as there are always…read more"the good, the bad, and the ugly" experiences to consider but because I'm not living in Fairbanks, "word of mouth" recommendations from friends, neighbors, etc. just aren't there. I found myself facing a serious sounding array of idiotic lights and dashboard warnings on my F150 that related to transmission problems. I also faced an emergency trip out of state. Prayer and yelp led me to Simard Automotive so I placed a call and explained my situation to "John". He listened patiently to my problem and then explained my options. We put together a plan to drop off the truck on my way to the airport for the diagnostics and repairs. I was surprised and delighted to find their location was near to the airport and offered a shuttle service as I didn't know that when I picked the shop. I dropped off my truck and flew away for a couple of weeks hoping my truck would be ready to go when I got back to AK. During my time away, I received a diagnostic report and okayed the repairs. I spoke with John and the young woman that works the front desk (Sorry. Her name has slipped my mind.) a couple of times to clarify things. Some parts were pushing the window, but I was assured things would be done to facilitate the repairs to meet my arrival. I'd also made a side request with the shuttle driver, Sam, to clean out the inside of my truck as my dog had completely redecorated the back seat with long black hair that defied my efforts to remove it with duct tape. He was eager to take a shot at the mess in his spare time. I only wish I had a before picture to show the effort he made to satisfy my request. Sam did a great job! I arrived back in AK to find my truck was repaired and ready to go per the pre-planned arrangements. I received a complete diagnostic report on the completed repairs and several other issues that were found and discussed. I'm a very satisfied customer and I hope that this review can help someone else when they need top notch service for their vehicles. The repairs were expensive (IMO), but I think the price is more than worth the peace of mind in knowing the work was done professionally and to a set of standards. As someone else mentioned, Alaska is hard on our vehicles and breaking down 100+ miles from anywhere isn't something to mess around with with winter on the way. So, THANK YOU to Simard Automotive and all of their staff for getting me back on the road again!! I pray the LORD will bless all of you!

They were quick, did an amazing job, thorough, and very patient and understanding. They also have a…read morepretty good rewards program too.

Had a windsheild wiper go out in a snowstorm. Stopped by and it was fixed in 15 minutes for a small…read moreservice charge.

Eagler river location…read more Customer Service: Amazing! They are under new management and under it they have me feel like family. Prices: I have used five automotive shops in Eagle River and here is among the lowest. Service: They service all three family vehicles I have and every service and repair done has lasted so you are safe here. Advice: If you have any car issues and you live in Eagle River start here. They will provide you a video of where the issue is so you know you can trust them before you make a decision.

Long story short, they don't value you as a customer and they don't value your time. You are better…read moreoff not waiting for your appointment, having them not do the work when they were supposed to do it. Dodged the work ALL DAY LONG and then tried to pull my truck in at the end of the day and hold it over Christmas Eve and Christmas Day. Trust the reviews and just don't do it. Midas, don't bother responding to my post asking how you can make it better. I will be taking my vehicle elsewhere for simple maintenance.

Walked in at 8am opening time and staff was super friendly and helpful…read moreI was leading a group in a van and needed my brakes fixed before driving the Richardson Hwy and thankfully they worked me in and had me on my way in a few hours!

Went for a oil leak got charged 2grand comes back still leaking oil . Took it back and they claimed…read morewe got a cracked engine on a car with less than 40k miles . Noticed bumper in the rear has a huge gap where it connects and they refused a warranty inspection for this supposedly cracked engine. Do not bring any car here for maintenance

Went to University Chevron to have air placed in a rear tire from out of state. The worker stated…read moreit would be $25 per tire for air. I left that establishment qith low tire pressure trident symbol yet on and drove to tire place where old rotted "new" tires two of them were placed on My car from Stuff Mart. Check tire dates prior to purchase. I do not recommend anything from University Chevron or Stuff Mart.