Autumn S.

I wouldn't return. Every time I come here, the prices are constantly changing and they upcharge for everything! I've been here 3-4 times this past year, I went in November and the nail lady talked me into getting "Gel X" because my nail beds are small and she said it would also help grow my nails. I'm convinced this is just a lazy way of getting out of doing actual acrylic's. I loved my first set of the gel x and came back for a refill in December to get Christmas nails! Not only did I come back, but I also brought a friend bc I loved the way my nails turned out last time, however this time was a horror story! The girl doing my nails who also did them last time, you could tell she was irritated and annoyed that she actually had to do work and do designs and gems on top of the gel x (literally same as I got last time.) she kept making weird ass comments the whole time about my pinky finger (I previously shut it in the car door 2 weeks prior however it didn't affect the nail, but my finger was swollen.) She made a comment saying, I should go to the hospital because it's infected. I then asked her, "well if it's infected I probably shouldn't get the nails then right?" Her response "it's ok." And proceeded to do my nails. As a medical licensed professional my nail was not infected, it was swollen underneath my skin surrounding the nail and entire finger lol. Also if she thought it was infected why proceed to do my nails and say it's ok? She rushed the services, and upcharged me. I literally kept telling her I didn't like my nails, and i kept telling the guy next to me who was doing my friends I didn't like them, they both ignored me! Long story short I went home and 4 of the nails were already falling off. She rushed the services, proceeded to do unsafe protocols by the health department and wouldn't take responsibility for her actions the next day when I went back, to get them REMOVED. Me and my friend went in the following evening with a clear mind to talk to the owner or whoever the man is at the desk, I told him I just wanted them removed and I want my money back or I can just dispute it with my bank. They kept going back and forth, first give me a discount my next service, then give me a partial refund, then once all the reviews about being overcharged and prices constantly changing and my friend actually saying she was going to report them to the health department they actually agreed to cut them off and refund my original payment method. Mind you that was ALL I asked for. I'm not sure who actually runs or own this store, but the employees were arguing with me and my friend literally all of them except for the older gentleman and woman behind the desk. As someone who owns a business myself, I would never allow my employees to do that. The man behind the desk then stated I told her it was ok if she did my nails because of the supposedly "infection" she claimed I had. I told him pull up your cameras, they have audio right? Literal crickets after that. The nail tech lied, I never said this was ok, I asked her if it was ok and she said yes... as a licensed or supposedly licensed nail technician if you even for a second thought someone had an infection, you should have turned the service down IMMEDIATELY. SHE DID NOT. I'm very disappointed with this place, and how the owner lets his workers speak to paying customers, not to mention the girl doing my nails has a terrible attitude and I even told my friend this, if she didn't do such a good job on the design I wouldn't have returned a second time. So after spending 2 hours in a nail shop, then going back the next day to get them removed, I expected a simple yes we'll remove them and refund your original payment. I get my nails done constantly, I know if I go home the same day after getting them done they should not already be lifting and coming off. Argumentative and disrespectful workers. Who obviously don't want to actually do there jobs, or enjoy doing it. She literally rushed me. And when I mentioned the price difference between the first set and this the one lady goes "well that's because those bows are bigger than the first set." SHE NEVER GAVE ME ANOTHER OPTION, those were the ones she brought out and the only ones! I would not return here. I've reported this business to the health department and the better business bureau. pics below of first set then the last set first are blue second set are pink. Then I'll attach photos of the third degree burns on everyone of my finger nails from the Gel X. I told her multiple times it hurt and it was to hot. I wouldn't recommend this place, they don't keep there prices consistent and don't care about good work ethic and attitude if apparently your not a "regular" A $45 dollar price difference is ubsurd. 165 to 210.

I've been scheduling appointments since November to go regularly for acrylic and a pedicure. Each time, I was assigned someone whose service was okay and job was sloppy. This recent time, I was charged $90 for an acrylic fill, one nail repair, gel French, and a polish change on my toes with regular polish, the most I've paid since going especially for a fill. While the lady was nice, I told her that the black polish is staining the base of the French and asked to clean it up before leaving. She cleaned the skin part under my cuticles, I asked again and was more specific and she said it was fine. While the acrylic job was done okay, the polish job make my nails look dirty and is not worth what I paid in addition to a tip. Each time I go, I'm assigned to someone who doesn't do well while there are many quality techs in the salon who take pride in their works. It gives don't want you as a customer which is fine and I'll go somewhere else. 3 chances was enough. I've went in the past and didn't have these issues.

I went in yesterday to get French tip on builder gel, the guy told me 70 for almond nails then I get in the store, a male starts working on me and as soon as he starts shaping my nails the owner tells him to charge me an extra $5 for my almond shape. This was annoying because it was not what we agreed on but I proceeded anyway, the male who was shaping my nails has a few crooked shaped when I pointed it out he got all upset and refused to help me. He told me to have a seat at the front for someone else to help me. Although he has a right to refuse my service, it was embarrassing when they start talking about you loudly to their coworkers in their Language and everyone in the store keeps looking at you. I finally got another lady who made my nails even worse. Some of them are slanted and the shape of the French tip does not look professional. Some of them are slanted so bad that it shows the skin underneath. The lady told me the nail is slanted because that's the way my finger grows, I have never heard that my entire life but it is not a way to justify unprofessional work. I think this is horrible service, extremely expensive, and crappy work! Do not go to this place.

Johannah C.

Been here quite a few times and this last time, they absolutely "nailed it." I brought a picture of what I wanted and she did exactly that. So happy with the way they turned out.

Wonderful work by great people -- Never had a bad visit ... love my nails every single time

Tara B.

Welcoming and friendly staff scheduled me a same day pedicure. I called late morning and made an appointment for late afternoon. The place looks great, is very clean and all equipment looks new. The staff person who did my pedicure was kind and friendly on top of doing an amazing job. I've already recommended them to two of my friends. I'll definitely be back!

Isabella R.

I got a full set acrylic gel on my hands and feet for around $100! Mikey was fantastic as well as the other technician who worked on me. 10/10

Katherine M.

I was here for the first time and it's amazing! Everyone is so nice and helpful! Can't wait to go back! thank you for such a great job!!