It is always great when you can go to a hardware store and get solid advice from the people on the…read moresales floor. Quality hardware. Much more reliable hardware and advice than Home Depot. This is my go to place for hardware and lumber

Tony and Brian were very professional and discussed in detail the steps they would take. The…read morecleanup was done as nobody had been here. I highly recommend them for installing windows and patio doors.

I ordered $5000 worth of saltillo tile from them at the end of July. I was told 6-8 weeks for…read moredelivery to our house. After 8 weeks, I called to find out what the status was and left a message. Their outgoing message referenced the 4th of July holiday and being closed! I pointed out they needed to change their outgoing message since my call was made at the end of September! I called at least 3 times over the next few weeks and NEVER got a call back. At the end of October, we decided to go into the store to get a human in front of our faces. The gentleman helping us didn't seem like he wanted to be there and could barely be bothered to look up our order. We were told that it'd be another few weeks. Mid November we called again to find out the status. This time we had called the cell phone # on the business card that we picked up during the store visit (make sure to do that if you're waiting for any product from then). We actually got a text back saying it'd be "a couple of weeks". 2 weeks later, we had to call and check on the status before we finally were told a specific date the tile would arrive at the store. Then I asked the obvious question "so.... when will it arrive at our house?". That information was never offered up. No initiative. We finally received our tile 16 weeks after we ordered it. I understand that availability of product is out of their hands, but SERIOUSLY, there was no communication from them. The customer shouldn't be the one checking in every other week and leaving messages and never getting a call back. The store taking the initiative to update the customer on an ongoing basis (and being apologetic about it) should be the absolute norm. They never apologized for the delay. The complete lack of communication from Villa Stone would rate them 1 star, but the quality of the tile (very nice) bumps it up to 2. I totally can see how David D (review below) thought they were out of business given their lack of responsiveness.

Wonderful staff. John Pierre is always very helpful and just a nice guy. So many really beautiful…read moretiles to chose from

Had an excellent experience with Made Lumber. When I came in to look they had a nice selection of…read moreslabs and were way more reasonably priced than a lot of other places I'd checked. In particular, they had some beautiful walnut slabs. I wanted to create a coffee table, and I found the perfect slab, a figured maple. Nate offered to finish it for me, which was perfect since I wouldn't have done it justice myself. He also talked me out of staining it, which was absolutely the right call. Honestly, looking at it now I can't believe I ever considered it. It came out so beautiful, I can't help but to keep staring at it. It's gorgeous, like a work of art. The pictures really do not do it justice. It's going to look amazing in my new living room. I could not be happier with my experience and the finished product. Highly recommend Made Lumber!

I work for a design company, and we sourced a large walnut slab here for a client of ours to be…read moremade into a dining table. We contacted Made Lumber and thought everything was going smoothly, until our fabricator noticed after the slab was planed that it was in fact warped at one end. We investigated for a long time trying to figure out the cause- did our fabricator mess up? Did the wood have too much moisture in it? Was it planed incorrectly? After talking with our fabricator, Made Lumber, and the planer, we found out that the slab was originally warped, or had a "twist" to it, and had left Made Lumber that way. They even had a photo of it on its way to our fabricator (which was sent later), and you can clearly see the warp. Before it was planed, Made Lumber recommended us to a planer they use often who had a CNC, but our slab was too big for this machine, so instead they recommended another place that had a wide belt sander that would fit our slab. There was no mention that the slab had a twist this entire time. We took it to the place with the wide belt sander and from there it went to our fabricator, who noticed the warp. Now, Made Lumber refuses to reimburse us in any way or take any sort of responsibility for the warp, or "twist". First they blamed the wide belt sander they recommended, saying it wasn't planed correctly. Then, they said it's our fault because we didn't use the CNC (which wouldn't fit our slab) because this apparently "would have taken out the twist," although other carpenters have begged to differ on this point. If Made Lumber knew our slab had a twist (which they did), and thought that only a CNC would have gotten it out (debatable), then it would have been honorable for them to mention before we purchased it and say "hey, this slab has a twist, and the wide belt sander that we recommended won't get this twist out" but they didn't. We now are down $6000 on a slab that can't be used for our client, and it can't be re-planed because it would be too thin. Needless to say, we will not be sourcing from them or recommending them.

From start to finish everything was excellent. Talked to John when we first walked in. Eddie came…read moreto the counter and asked us how he could help. We really were lost and kind of not sure where to even start. Eddie walked us thru the process and eventually we settled on a wide hinged door. We went from pivoting to hinged and could not decide. Eddie showed us so many options and we ended up with what we think is the best door possible. Price, delivery and installation went flawlessly. As you can tell we could not be happier with our door choice, with Doors ETC and with Eddie. Eddie also made sure we got a door handle that fit the size of the door. Eddie also made sure it matched the interior because you can see by the pictures we were going with brass inside. Everything from measuring our space. Ordering the exact size need with the side window was perfect.

UPDATE to response - Apologies, they offered fiberglass door, not aluminum, but that is still…read moreconsiderably cheaper than what I paid for. The manufacturer didn't cover it stating checking/cracking was normal with direct sunlight, but there is no direct sunlight. I had two of my own finishers come out and both clearly stated the door shouldn't have been splitting open, especially within a year. And the finisher sent by Doors, etc was supposed to fix the checking as best he could, not spray paint a naturally stained door. UPDATE - It was recommended that I reach out to John, the owner, so I did that. I'd seen nearly a year chasing him down trying to get responses and also he offered an aluminum door as a replacement I was not ok with replacing a Walnut wood door with something that was a fraction of the cost and could never match in looks. All I wanted was support for the dealer I purchased the door from to get a warranty replacement, which I should have been entitled to. His solution initially was to send one of his guys out that could supposedly make the door look much better, so I agreed. It took 4 months for that person to come out and use a spray can to paint what was once a beautiful, natural walnut door, and the checking (cracking) was still there. After seeing what was done I reached back out to John and he said get all your correspondence with his guy and Simpson, the manufacturer together and send it to him and he'll see what he can do. After sending him everything he responded back again offering the fiberglass door, to which I declined and asked for him to do what he offered now that I took the time to get everything together and send to him and he is no longer responding. You can see the before and after from the pics and video. This is a company, and person, that doesn't stand behind their product, nor the damage their people do.

I wish I would have started my gravel search here. Not only does SBS have a bigger selection of…read moredifferent sizes of gravel, but the customer service is outstanding. I visited several rock yards before coming here, and at some I was lucky to find someone at all. At SBS, almost as soon as I got out of my car, someone approached me and asked if I needed help or had questions.

Amazing customer service every time I walk through the door. Everyone is friendly and…read moreknowledgeable- a great help.

Adrian and his team at Florentine went above and beyond to help me with my slab and remnant…read moreselection. The staff is extremely courteous, patient and professional. I will be back! Plus the prices are great :)

With the help of Christina, I was able to locate 3 beautiful and reasonable remnants for my 2…read morebathrooms and a dry bar top. She has the talent and patience, to be able to find the right remnants that compliment your custom design project. I plan to use them for the fabrication as well. Adrian the manager was also helpful, and he seems to have every remnant memorized as it's to the location!

Kesone was amazing. She went above and beyond. It was like having a personal designer in my corner…read more She was so kind and helpful. She has a great eye for color and style. Shout out to Kesone. I will be forever grateful to her. She made a stressful remodel much less stressful. Hope she is recognized by the company. Lori was helpful and kind too when Kesone wasn't available. Shout out to her too.

Special thanks to Laurie Pawlack for her patience and design expertise with both our guest and…read moreprimary bathrooms. We were really stuck on the backsplash and she was wonderful helping us find the perfect design as material...

Miguel helped find the exact quartzite stone I was looking for. I was so appreciative of his…read moreefforts. The stone is beautiful!

Stone Systems selection is absolutely exquisite, with a beautiful variety of granite, travertine,…read morelimestone, marble, slate, quartzite as well as tile from around the world. Whether you're looking for timeless or unique, they have an incredible range of high quality materials to choose from. And great customer service!

This Ace is the cleanest, most aesthetic hardware store I've ever been to. It looks small from the…read moreoutside, but don't let that fool you... this store has THREE levels. I was so pleasantly surprised by their selection of products, especially since I was looking for random items for my new apartment. The employees were helpful, knowledgeable, and looked like they genuinely loved working there, which was such a joy to see. I've returned to this shop way too often, and my wallet hates me for it. This location relies heavily on paid street parking, though there is a small customer lot behind the shop. A trip to this Ace is very worth the $2 I paid for parking.

I had been at a Mother's Day Brunch not far, at Mr. A's Restanrant, , when I stopped into Ace…read moreHardware, in Hillcrest, after the Mother's Day brunch, to buy a royal blue nine-foot diameter canvas patio umbrella to use at a mosaic table in the rear garden of my house. I had called earlier, and the woman was very helpful on the telephone. When I arrived, she assisted me with my purchase, as did a man, she and even carried the umbrella all the way to my car and put it in the back seat of my car, which was parked in one of the several handicapped parking spaces located just behind Ace Hardware. All in all my experience was totally seemless.