I was looking to get Dune tiles in San Diego, and as a designer, I love these tiles. I found Stone…read moreSystems and was particularly impressed by Cecilia Leon. She provided excellent customer care and went above and beyond to get me Dune tiles from Spain, even though they were no longer available in the state and had been discontinued. I will always do my shopping for tiles at Stone Systems and will recommend all my clients to go to this store. Prices are great, and the products are high-end. Thank you, Cecilia!

Ok, my rating for the moment is strictly for the customer service. We are looking to do some work…read morein the kitchen and just get overwhelmed when we walk into a place like this, as always. I felt we were going to have the same experience once again. I have to commend the sales rep, Preston for his outstanding customer service. My husband and I were grateful for his direction tips and suggestions. He walked us through our options after we discussed with him what we were looking for. We would gladly support a business that stands proud for the business and have excellent customer service. This location is in a business park area, and is flanked with other businesses. So you will be looking for an alley like in the business park. The business sign in not visible to the street so follow your GPS directions.

It is always great when you can go to a hardware store and get solid advice from the people on the…read moresales floor. Quality hardware. Much more reliable hardware and advice than Home Depot. This is my go to place for hardware and lumber

First called Miramar store. Explained to receptionist that I needed an approximately 20"x 66",…read morepre-hung door made for an HVAC closet. Transferred to Millwork. Person who answered told me annoyingly, "Nah, we don't do that!" So I called Sports Arena store. Same explanation to its receptionist. This time told enthusiastically, "Oh yes, George in Millwork can do that!" So, I went to store. Same explanation to person at counter. Told to go to far back corner or lumber yard. Only younger man there, but he was not George. Same explanation, although. But he said to wait for George. While talking to younger man, his breath smelled of a fruity alcoholic drink. Then, older man shows up. He proceeds to walk right by both of us, head down, ignoring us. Younger man does not say anything. So I finally ask older man if he is George. He looks up and says, "Yah". I introduce myself. Nothing from George, no "Nice to meet you" or "How can I help you". Gave same explanation. George annoyingly tells me I'm in the wrong place and starts to walk me back through the lumber yard to the store. I said that the situation is confusing and frustrating. So, George's unprofessional response was to angrily say, "You're on your own!" and left me. In store, asked for manager. But person not in. They weren't sure who was acting manager, and maybe person was on lunch break. But yard manager, Dave, happened to be there. Same explanation. He then took me to Chris in Doors & Windows. Chris helped. Older woman kindly offered me water while I was working with Chris. First kind gesture. I ordered and paid for HVAC door. So, if you doing more than regular shopping, overall employees do not seem knowledgeable, don't know who is there, don't know who does what, reluctant to help, and do not take accountability for their lack of customer service, no apologies. I left exhausted and disappointed, but with a cold bottle of water and an expensive receipt!

I work for a design company, and we sourced a large walnut slab here for a client of ours to be…read moremade into a dining table. We contacted Made Lumber and thought everything was going smoothly, until our fabricator noticed after the slab was planed that it was in fact warped at one end. We investigated for a long time trying to figure out the cause- did our fabricator mess up? Did the wood have too much moisture in it? Was it planed incorrectly? After talking with our fabricator, Made Lumber, and the planer, we found out that the slab was originally warped, or had a "twist" to it, and had left Made Lumber that way. They even had a photo of it on its way to our fabricator (which was sent later), and you can clearly see the warp. Before it was planed, Made Lumber recommended us to a planer they use often who had a CNC, but our slab was too big for this machine, so instead they recommended another place that had a wide belt sander that would fit our slab. There was no mention that the slab had a twist this entire time. We took it to the place with the wide belt sander and from there it went to our fabricator, who noticed the warp. Now, Made Lumber refuses to reimburse us in any way or take any sort of responsibility for the warp, or "twist". First they blamed the wide belt sander they recommended, saying it wasn't planed correctly. Then, they said it's our fault because we didn't use the CNC (which wouldn't fit our slab) because this apparently "would have taken out the twist," although other carpenters have begged to differ on this point. If Made Lumber knew our slab had a twist (which they did), and thought that only a CNC would have gotten it out (debatable), then it would have been honorable for them to mention before we purchased it and say "hey, this slab has a twist, and the wide belt sander that we recommended won't get this twist out" but they didn't. We now are down $6000 on a slab that can't be used for our client, and it can't be re-planed because it would be too thin. Needless to say, we will not be sourcing from them or recommending them.

Had an excellent experience with Made Lumber. When I came in to look they had a nice selection of…read moreslabs and were way more reasonably priced than a lot of other places I'd checked. In particular, they had some beautiful walnut slabs. I wanted to create a coffee table, and I found the perfect slab, a figured maple. Nate offered to finish it for me, which was perfect since I wouldn't have done it justice myself. He also talked me out of staining it, which was absolutely the right call. Honestly, looking at it now I can't believe I ever considered it. It came out so beautiful, I can't help but to keep staring at it. It's gorgeous, like a work of art. The pictures really do not do it justice. It's going to look amazing in my new living room. I could not be happier with my experience and the finished product. Highly recommend Made Lumber!

This Ace is the cleanest, most aesthetic hardware store I've ever been to. It looks small from the…read moreoutside, but don't let that fool you... this store has THREE levels. I was so pleasantly surprised by their selection of products, especially since I was looking for random items for my new apartment. The employees were helpful, knowledgeable, and looked like they genuinely loved working there, which was such a joy to see. I've returned to this shop way too often, and my wallet hates me for it. This location relies heavily on paid street parking, though there is a small customer lot behind the shop. A trip to this Ace is very worth the $2 I paid for parking.

I had been at a Mother's Day Brunch not far, at Mr. A's Restanrant, , when I stopped into Ace…read moreHardware, in Hillcrest, after the Mother's Day brunch, to buy a royal blue nine-foot diameter canvas patio umbrella to use at a mosaic table in the rear garden of my house. I had called earlier, and the woman was very helpful on the telephone. When I arrived, she assisted me with my purchase, as did a man, she and even carried the umbrella all the way to my car and put it in the back seat of my car, which was parked in one of the several handicapped parking spaces located just behind Ace Hardware. All in all my experience was totally seemless.

Top-Tier Customer Care and Quality Inventory: Five stars for the Solana Beach Dixieline team…read more Their customer service sets a high standard for hardware stores. The floor staff and lumberyard crew possess genuine technical insight and are incredibly patient with specific requests. Whether you are managing a large project or a quick fix, their tailored support makes the entire process seamless.

Well it took me a minute to make this review i have been there 3 times and every single one has…read morebeen a great experience, nothing to complain about at all, today thou Chris the foreman was so incredible I have to give him a shout out!! He truly made my day not only by helping me out so quickly, but his attitude is just so pleasant and polite you want to literally become friends with him, he is the best of the west!! Thank you to all of the other people who work there whose name I may not mention, but all of you are just incredible and I appreciate you all so much. Highly recommend this business! Great people! Great prices!! Convenient location, ample parking... awesome all around!!!

From start to finish everything was excellent. Talked to John when we first walked in. Eddie came…read moreto the counter and asked us how he could help. We really were lost and kind of not sure where to even start. Eddie walked us thru the process and eventually we settled on a wide hinged door. We went from pivoting to hinged and could not decide. Eddie showed us so many options and we ended up with what we think is the best door possible. Price, delivery and installation went flawlessly. As you can tell we could not be happier with our door choice, with Doors ETC and with Eddie. Eddie also made sure we got a door handle that fit the size of the door. Eddie also made sure it matched the interior because you can see by the pictures we were going with brass inside. Everything from measuring our space. Ordering the exact size need with the side window was perfect.

UPDATE to response - Apologies, they offered fiberglass door, not aluminum, but that is still…read moreconsiderably cheaper than what I paid for. The manufacturer didn't cover it stating checking/cracking was normal with direct sunlight, but there is no direct sunlight. I had two of my own finishers come out and both clearly stated the door shouldn't have been splitting open, especially within a year. And the finisher sent by Doors, etc was supposed to fix the checking as best he could, not spray paint a naturally stained door. UPDATE - It was recommended that I reach out to John, the owner, so I did that. I'd seen nearly a year chasing him down trying to get responses and also he offered an aluminum door as a replacement I was not ok with replacing a Walnut wood door with something that was a fraction of the cost and could never match in looks. All I wanted was support for the dealer I purchased the door from to get a warranty replacement, which I should have been entitled to. His solution initially was to send one of his guys out that could supposedly make the door look much better, so I agreed. It took 4 months for that person to come out and use a spray can to paint what was once a beautiful, natural walnut door, and the checking (cracking) was still there. After seeing what was done I reached back out to John and he said get all your correspondence with his guy and Simpson, the manufacturer together and send it to him and he'll see what he can do. After sending him everything he responded back again offering the fiberglass door, to which I declined and asked for him to do what he offered now that I took the time to get everything together and send to him and he is no longer responding. You can see the before and after from the pics and video. This is a company, and person, that doesn't stand behind their product, nor the damage their people do.

They are so helpful, patient and have a very friendly staff. I changed my mind a few times and…read morealthough it was an hour before they closed for the day, they accommodated me with a smile on their faces. I visited a few of the rock and stone places in Lake Elsinore and Murrieta and I always thought RCP was where I needed to purchase from. They have a great selection and even showed me products I hadn't considered. So the process from Sales Counter through Delivery, it's all been very positive. I'll keep my nothing ever changes because there's more work I need to do.

Called looking for a product but unfortunately they no longer had it in stock. Even though…read moreunavailable, David assisted me in finding other options and similar products. Great customer service and I had a nice experience even though they no longer carried the product I was looking for. Really appreciate the time taken to help me out for my project.