I'm absolutely LIVID. I needed a patch on my tire, the front desk couldn't confirm if it could be…read moredone. He told me because of the age of my spare, if something went wrong with the patch, I had to agree to buying a replacement. I was disappointed but I agreed because I understand the risk. The gentleman at the desk told me it would be ready around 5:30. HE FAILED TO TELL ME THEY WOULDN'T CALL ME WHEN IT WAS READY AND THEY CLOSE AT 6PM! I have to spend the night locked out of my home because they have my car AND my keys. Not only do I not have my car for the night, I have no idea if the work was done. I am in awe the insanity of this situation.

I made an appointment for a tire rotation. I was told multiple times it would definitely be done…read morewithin an hour of my arrival time. My wife and I dropped off the car and went for a walk. We came back after exactly an hour and the car still hadn't been moved. We ended up having to wait another 35 minutes before we got the car back. They told me they would do an alignment check as well which was never done. I had a similar experience with this shop when I purchased the tires 6 months ago. I was happy with the price I got the tires for, but the service was slow. Last time, they took over 90 minutes longer than the promised time. I get it. Sometimes things get busy...but I have given them two chances now and both times I was disappointed. Don't plan on getting anything done quick here. If you are dropping off, then it may be fine. But if you are needing something done and don't have the ability to drop-off, plan for a good chunk of your day to be consumed and don't trust the given timelines. Hopefully they can improve the accuracy of their time estimates or better prioritize their customers to ensure better customer service.

Great staff and always quick to service my car. And repairs are done right. They are my go to for…read morenot just tires, but break service and other repairs.

5 Stars for a great experience at a moment of stress (#flattire)…read more Someone waved my over on the road to let me know that I was driving with a flat tire and upon further inspection, it was clear this tire was not going to get away with a quick patch. Tires Plus was the closest spot with the best reviews on Yelp, so I headed over and I'm so glad I did. Robert was at the counter and immediately made me feel at ease. As a diminutive gal, I'm used to being treated like a gullible idiot at car places. And, to be fair, I am pretty gullible and know nothing about cars. But Robert was really genuine and was leveling with me about pricing and options, not pushing the expensive options. I let him know my partner, who knows more about tires and cars, was on his way and when he arrived, Robert repeated the info he gave me (sometimes the story changes when I bring a dude into a car shop). I really appreciated that he wasn't giving me any bs. In the end, we ended up replacing my 7 year old tires with a full set and they were great at communicating when it was ready for pick-up. I'd highly recommend this spot and hope you get Robert when you go!

we had a tire that leaked, the young man repaired the tire for no charge which blew us away- he was…read morevery helpful and nice- we will definitely use them again!

Someone needs to train their sales/ front staff better. They quoted me $400 MORE than THE SAME…read moreEXACT company just down the road. Johnathan tried telling me oh we can't match that even though it's literally a mavis. Wtf I didn't even say anything I just took my car and left. Don't go here! They love to up charge you. Go to the mavis in Baldwin.

From the moment of making the appointment, to the service and everything was such a pleasant…read moreexperience. Great attitudes from all of the staff on hand. Everyone was incredibly helpful. Michael has a phenomenal phone presence and offered high level of customer care. We came for an oil change as well as a tire rotation, and we're pleasantly notified that a tire rotation was free and included with our synthetic oil change- between the experience and the price we would say this was a good value and recommend it.

Holland was outstanding in quoting me a replacement tire and getting it same-day at a good price…read more($100 less than tires plus right next door, and Costco). Also a nice and funny guy - really appreciated him in a dire tire situati

Their service and pricing is inconsistent, very much above market price even considering the area…read morethey're in. I was quoted 110 dollars (base price, obviously) to initially diagnose my car for a loose cable on the board.

Reliable and quick service. They are significantly cost effective compared to dealership. I will…read morehighly recommend to consult them before taking your car to dealership.

It's hard to find a reliable Mercedes repair shop without going to the dealer. We've used Sky Blue…read morefor both of our cars. They've done a good job. The shop is clean and neat. They are friendly, honest and helpful. We trust them.

Same day service! I was dreading servicing at the Volvo…read moredealership, Sky Blue Auto is a great value.

First time here, everything was wonderful. The prices r really good and they match them as well…read more They are also open on a Sunday which is great. George helped me out and he was very honest which I appreciate. I will definitely be coming back in the future for anything my car needs.

Stopped by this location worried about a bolt in my tire. The staff was upfront about being really…read morebusy, but one of them still walked out with me right away to check it. He carefully removed the bolt and showed me there was no damage. I was so relieved--and grateful for the honesty and kindness. What could have been expensive ended up being nothing but peace of mind.

quick service and they had everything they needed in stock. The waiting room vibes are a bit off,…read moreso I'd suggest leaving the premises and returning for pick up.

This particular Goodyear Auto Service is located in the Colonialtown Shopping Plaza and is on the…read morecorner of Bumby Avenue and Concord Street. I was here on a Sunday morning to get some service done and I found the team to be professional, friendly, and honest. As an added bonus to the customer, they are open sunday. I am sure the employees are not too happy about that, though. I do a lot of driving for work and I am constantly on my car. I keep up with the maintenance and I have good luck with my vehicles because of that attention to maintenance. It is good to find an honest mechanic and while this was my first time at this particular location, I have used Goodyear many times in the past. In fact, they are where I go for my tires. This trip was just to get a tire repair. I have been using air the last few weeks and they were able to get me in and out in no time flat.

They were the best, a family owned business who serviced my mother''s cars, my cars and my children…read morecars. My mother told me about the business when their father was running it. We've met his wife, sons, grandsons - all who have helped run the business for over 25 years. The prices were reasonable, everyone was caring and helpful. They were definitely a hidden gem, even after getting busy, I did not mind waiting. Just found out it's closed, we heard the rumbling as the gentrification of that area started happening. Will miss Montalvo's tires. From my family to the Montalvo family!

Was great til they closed! There's no other shop in this city that could compare and now we are…read morescrewed without them.

AJ saved me over $100 with a used tire that looks brand new. He had it installed in less than half…read morean hour and I was merrily on my way. This business is a hidden Gem and AJ is faster, cheaper and I believe more honest than Tire Kingdom.

Just got what looks like a brand new tire (it is used) for $35 that includes the installation, the…read moreguy was super polite, and had me out of there in less than 10 minutes. I'll definitely be returning for any other tire needs.