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    Suntrek Solar

    4.3 (73 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Suntrek Solar

    Solar panel cleaning

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    2 months ago

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    7 months ago

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    10 months ago

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    3 years ago

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    4 years ago

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    4 years ago

    Responsive and efficient in servicing solar panels they did not sell or install. We should have bought from them to begin with.

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    3 years ago

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    3 years ago

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    4 years ago

    When I call them for service, they are responsive, friendly and knowledgeable. The technicians who come to my home are thorough and skilled.

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    4 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    Amanda L.

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    3 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Your technician arrived on time and completed the repairs. He was very responsive to my questions and informative about the system.

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    4 years ago

    Amanda and the staff including the techs are second to nine. Great customer service!

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    Page 1 of 2

    Ask the Community - Suntrek Solar

    Review Highlights - Suntrek Solar

    Amanda, Thank You for all of your help getting our system repaired, you are an absolute pleasure to deal with.

    Mentioned in 26 reviews

    Read more highlights

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    Robco Electric

    Robco Electric

    (290 reviews)

    Southwest

    Very professional and excellent communication. Highly recommend for solar installation.read more

    This is one of those reviews where (if possible), I'd give Robco Electric more than five stars on…read moretheir Solar installation / service. We did a lot of research before we pulled the trigger on Solar. We did a deep dive on leasing versus purchasing, equipment differences and post installation service. We had actually contracted with a different firm, but after we found out the sales rep misrepresented the equipment they were going to install - we cancelled. After that, we reached-out to two other companies - one of which was Robco. After comparing all of the metrics as well as the reviews, we ended up purchasing a system from Robco. From the presentation and design with Jorge, through the approval process with our HOA, to obtaining permits, they were on top of it all. We initially met with Jorge on May 12th. All approvals were obtained and Mike and his installation crew showed up on May 26th. These guys actually showed up early and worked like a well greased machine. The job was completed by mid afternoon, including the painting of conduit and solar emergency shut-off to match the stucco on my home. They even left me with extra roof tiles in case we needed them in the future. After the installation, the building inspector scheduled time to come by and sign-off on the permit. Of course, there were no problems there. The funny thing was that I can be a bit chatty and in talking to the inspector, he stated in summary that if he were were going to put solar on his personal home - or needed an electrical repair, Robco is the one company he would call. I thought that was quite an endorsement. That last installation piece was for NV Energy to come out and replace the meter with one that can export unused solar energy back out to the grid; that was done on June 18th. From start to finish, Jorge, Mike and all of the guys at Robco exceeded our expectations. We would wholeheartedly recommend them for your Solar (or electrical repair) needs.

    Solar Optimum Nevada

    Solar Optimum Nevada

    (22 reviews)

    DO NOT USE I wanted…read moreto buy a full system outright. The salesman, Chance, was amazing and walked me through the quote, inspection and was very responsive. He assured me the $500 deposit was refundable up until they needed to pull permits. I paid the deposit and it was through a different company. What? waited for the inspection and nothing. After several weeks Chase said he was laid off. I was put in contact with Sam. We'll call him full of s*it Sam. Said I needed a new roof and the agreement said there was no refund for the deposit, conflicting Chase. He agreed they would review the recorded call and a manager would contact me. I've tried repeatedly to contact them again and have been officially brushed off and never received anything. No refund or call back.. Also, Chase and I responded on calls and text on a cell phone. Was that recorded?? They push you and tell you whatever they can to get that deposit and then Push you for a new roof and if you try to push back, they're gone With your money.

    I wanted to post a quick follow-up to my earlier review. After I shared my concerns about the…read morenon-disparagement clause in the contract, I got a call from Solar Optimum's Director of Sales. He was professional and respectful, and took the time to explain their side of the clause. They're not trying to silence honest feedback across the board -- they're asking for 45 days to fix any issue before someone goes public with a negative review. I appreciate the clarification, but this is still an effort to silence consumer's right to free speech, which is something I take very seriously. I work with several brands that compete in various marketplaces, and this is a tactic I would never endorse. The clause, as written, sends the wrong message. It's written in very strong legal language, and yes, it absolutely reads like a threat. Telling a customer that their warranty could be voided over a "disparaging" comment -- even one that's truthful -- feels more like protecting the brand at the expense of the customer's rights. If a company's service is great and they handle problems with integrity, their customers won't feel the need to "disparage" them in the first place. To be clear, I otherwise had a good experience with Solar Optimum during the proposal stage, but ultimately decided not to sign due to what I consider to be a big red flag. I have no reason to believe that the positive reviews here are not genuine. I just have to assume that part of the reason they seem to out-index the rest of the industry is due to this type of tactic. I don't have a crystal ball - but the solar industry seems to be littered with companies who deal in deceptive practices, so if you want to be the "good guy", then you should have confidence that your customers will advocate for you. This isn't personal -- it's a broader concern about consumer rights. If you're thinking about signing with any solar company (not just this one), read the contract carefully, ask questions, and make sure your voice doesn't come with fine print attached.

    Sol-Up

    Sol-Up

    (200 reviews)

    Title: Customer-Focused, Knowledgeable, and Truly Committed - Sol-Up Delivers!…read moreAfter an exhausting experience with a nationwide solar provider--quickly realizing they were simply too big to care--I decided to move three rooftop solar projects to Sol-Up. From my initial email inquiry and the Sol-Up team's immediate follow-up, I knew I had made the right choice. I was fortunate to be assigned to work with Antonija, who, instead of rushing us into quick signatures or pushing products and lease programs that primarily benefit installers, patiently walked my wife and me through a full Solar 101 presentation. Admittedly, I'm someone with minimal patience, but I actually enjoyed the presentation and learned a great deal about product selection and design considerations. Sol-Up has been in business since 2009, and it shows. They are highly proficient at navigating the many obstacles in today's solar environment while remaining 100% customer-focused throughout the entire transaction. Antonija, Rita, and the leadership team treated us like family, offering sensible, customized solutions for each of our three rooftops. With the federal solar tax incentive set to decline at year-end, I highly recommend reaching out to Antonija and her team for a truly "Simple and Seamless" solar solution. You will not be disappointed.

    I originally left a negative review because of my experience with Destiny Garcia in the sales…read moredepartment. My concern was never with Sol-Up as a company it was with how I felt I was treated during our interactions. After deciding not to move forward with the project, I experienced what I believe was unprofessional conduct. When I asked to speak with a manager regarding my concerns, I felt my request was not appropriately escalated. Following that, I believe I was subjected to repeated unwanted phone calls and what I perceived as retaliatory behavior, including a negative BBB review directed at my business. I was also concerned that information I had provided during the sales process was used in a way that made me uncomfortable. As someone who was attempting to extend a project worth more than $30,000 for a client, professionalism and trust were extremely important to me. A customer should be able to decide not to do business with a company without worrying about retaliation, harassment, or having their information mishandled. I have since updated my rating because I reached out directly to Sol-Up's COO, who responded promptly and professionally. I truly appreciate the time he took to address my concerns, and his response demonstrated the level of customer service I had hoped to receive from the beginning. This review is not intended to discourage others from doing business with Sol-Up. Rather, I sincerely hope the company addresses situations like this through additional training and oversight. My experience raised concerns about how customer information is handled and how complaints are managed. If I felt uncomfortable after sharing only basic contact information, it naturally made me wonder how other sensitive information, such as a home address or financial details, would be safeguarded. I genuinely wish Sol-Up and its leadership the best, and I hope future customers receive the professional, respectful experience they deserve.

    1Solar Roofing - 1Solar Jeneen Miller

    1Solar Roofing

    (40 reviews)

    Southeast

    My name is Jeneen Miller. I'm a firm believer in solar, but I didn't see any sense in buying the…read moreequipment in case it broke down or it needed upgrading. When I found out the narrative is different and we pay for service as opposed to purchasing equipment(although an option), I was all for it! Each case is different because of square footage, but I'm only paying $91 a month and that is allotted for a Jacuzzi. I own a house. AJ Massey has been very helpful and informative -- educating me on the latest services in going green. He is extremely thorough, punctual and professional. I'm very happy in the way things transitioned and I'm looking forward to not only saving money but saving our planet. Thank you so much for this better option and your outstanding customer service.

    BUYING A HOME WITH 1SOLAR? THE SYSTEM MAY TRANSFER. THE WARRANTY DOESN'T…read more We inherited a 1Solar system when we purchased our home. A roof leak led us to remove the panels. What we found was shocking: 90 broken roof tiles and 100s of penetrations through the protective underlayment. On top of that, 1Solar had never connected 4 of the 19 solar panels. I've attached a few of the photos. 1Solar replaced some damaged tiles but declined the larger remediation because we are the 2nd homeowners. Their roof-penetration warranty does not transfer. Now we have to hire a roofer and another solar company to remove and reinstall the panels so we can repair the roof. We're also dealing with water damage inside our home. Sellers and Realtors should know what does--and doesn't--transfer. Buyers should know before they close, not after the roof starts leaking. Poor workmanship. No transferred roof protection. I cannot recommend 1Solar.

    Suntrek Solar - solarinstallation - Updated September 2026

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