I have to admit that I was driving away from my first experience with Crew Carwash, I was leaning…read moretoward a solid but not necessarily remarkable 4-star experience. I felt like one employee was just a tad impatient for someone who didn't know their procedures or how their process worked. However, then a little bit of chaos ensued and the folks here at this Fishers location ultimately really shined when I needed them to. So, up to 5-stars it is. First off, true confession. This wasn't just my first Crew experience. This was my first time driving through a carwash at all. I'd been in a carwash, but I'd never actually been the driver. My car was looking pretty awful, though. So, while I was up in this area and saw Crew I decided to give it a try. I pulled up. There were four different lanes. Two lanes are for "Unlimited Club" members - folks who pay a monthly fee and can go as frequently as they want. Then, the other two lanes are for common folks like me. The young woman who was working my lane seemed a bit surprised it was my first time there, however, quickly explained the options in a very friendly manner. I will confess I didn't entirely understand the options. While I leaned toward the basic - I mean, I do have an older car, I opted for the Basic Ultimate as my vehicle really did need some love. Once I paid, I pulled up in the line. There's a gate in front of each lane - when it's your turn to move forward, the gate will go up. You'll pull into the lane. There are typically four cars actually in the line beyond the gates. 1-2 employees will hold up signs saying "pull forward," "in neutral," and/or "no brakes." It took me a moment to catch on - I swear I thought you drove yourself all the way through - you don't, once you go in neutral and don't have on your brakes there's a conveyor that moves you through until the end. At the very end, a green light will say "go." I think I held onto my brakes a bit too long for Mr. Sign holder. However, once I caught on everything went fine. I pulled out, ran a few errands, and then went home. The car was impressively clean other than the front window (which was just a wee bit smudgy - definitely improved, though). When inspecting the car once I got home (I'm a wheelchair user - so, I don't typically climb out of the vehicle if I don't have to), I panicked when I realized my license plate was gone. I thought to myself "It had to be at Crew." I called them - their phone system worked rather quickly. A manager indicated that "Yes, we did find a plate" and we exchanged the needed information. So, I headed back to Crew to get my plate. The young woman who'd sold me my wash recognized me (impressive) and immediately got me assistance. Within seconds, I had my plate and then was headed to try to refasten it to my car. I was impressed they so quickly recovered my plate and ensured I was able to get it back quickly. It took a potential major stressor and helped me resolve it quickly. Yes, Crew is a bit more expensive. However, the wash was super effective (other than the front window), the employees were very friendly and helpful (other than one slightly impatient moment), and the last bit with the license plate was stellar customer service. So, 5-stars it is. My car looks better than it has in quite some time and I'm super pleased.

This Crew Carwash is conveniently located in an extremely bustling area, but I was pleasantly…read moresurprised to be able to pull directly to the front of one of the two Unlimited Membership lines on what was a very beautiful day out. People tend to flock to the carwash on sunny days, especially when they are paying for a monthly membership! I guess that with my excitement, I must've pulled in too quickly or moved past the camera too fast, but one of the employees noticed right away and came to manually scan my sticker for my wash. I was able to pull through and get my whip nice and shiny for the weekend. Shout out to my husband for making sure that I can always pull right up and get my ride looking good with zero effort on my part! He's the real MVP ;-)

Went in for a car wash and this is how it looked, the reason I went and it was still on there when…read moreI got home.

Great car wash and they offer details too. They are tucked off to the side but they do a good job…read more It's nice because at this car wash you can get the interior and exterior done afterwards. I also like that they wipe down the outside to get all of the water drips. A lot of the exterior car washes don't do that so that gives it an extra touch. They even will get any extra bugs off that they missed on the wash. The price is fair too for all that they do.

This is a newer Crew location, and convenient for me since I travel 146th Street nearly every day…read more I have two vehicles, one white and the other black, and of course both show dirt and salt so the Unlimited Club is a great option. My vehicles always come out of the wash sparkling clean. The best feature about this location is the outstanding customer service. The employees are always super friendly, helpful, and smiling. I've never interacted with an employee here who did not have a great personality. The Unlimited Club is a great value. The new 360 wash is excellent.

The carwash was clean. As always, good customer service. I like how you're greeted every step of…read morethe way. My car always enjoys a good wash.

Live Mikes. I've been a member since they opened. I buy gift certificates for my family. I wish…read morethey were national so my children could use them in North Carolina.

Stopped in for the last day of the Buy 4 get 2 free coupon book promo. I decided to get "The…read moreWorks". It's a Christmas gift that will surely be appreciated. I also got one free wash coupon to use before 2/2020. The gentleman who helped me was extremely friendly and brought out a gift box for me as well. As a bonus the sunset & the sky was incredibly beautiful!

My car was so filthy due to the snow and everything so I had stopped here to get a quick wash. At…read morethe time they were only offering one type of wash which was the $9 wash which i believe was due to the cold weather and everything. I didn't ask the lady I just told her I wanted to get a wash and she said it was $9. No options were offered or nothing explained to me. The dirt from the snow was off my car after I went through the car wash. I was happy to see the dirt all gone. For a $9 wash it wasn't bad at all and it was great value.

As the cars got backed up I witnessed the people that were drying my vehicle just perform the…read morelaziest wipe down for $54.99. They ignored the receipt that showed an extra 15.00 (rounded up) for shine to dashboard. They skipped vacuuming the whole right inside of my vehicle. I literally was able to pick up small pieces of trash. Then after pointing these things out the people begin to speak in another language with regard to me and my vehicle. I don't think I would recommend this place. The manager had initially told me if I have a problem just mention it. I did and was told I need to sign up for detailing from the manager. Really? For vacuuming in between the seats and doors??? Wow!

Our high school volleyball team did a fundraiser here over the summer. Car Wash King was so…read moreaccommodating and easy to work with, and we had a great experience. I got my car washed there for the first time during the fundraiser, and I was really impressed by how nice my car looked afterward. Unlike other car washes, I didn't have any soapy water spots anywhere on my car when I left--that's because someone hand dries your car after it goes through the wash. I was so surprised by that attention to detail! It's not super close to my house and I don't often get over to that side of town, but I've made a point to go back to Car Wash King for the quality car wash and personal service they offer. I thought the price was really affordable as well, especially for the personal touch of hand drying the car so it doesn't have spots.

So helpful! I needed to quickly vacuum my car, and they gladly let me for free! The owner is so…read morefriendly and nice Thanks for helping me out!

Have been going to Prime over Crew for over a year because I think their car wash cleans my Jeep…read morebetter. However, this last time was the first time I decided to pay extra for the interior wash also. When I first pulled up I was asked, "Are there any spots we should take care of specifically?" to which I told the employee around my gear/cupholder area and the back where my Shepard usually sits would be great. It does look better, however you can tell there was no real effort put in. There's still A LOT of obviously missed things that probably would've been picked up with a second run of the vacuum. Obviously for $45 I'm not looking for professional grade work (especially from a most likely HS/college kid), but some effort for my money would be helpful. MY REAL FRUSTRATION: When I first sat down in the waiting room, I watched as other customers would be called by their car name when it was ready and their car would be waiting on them right outside the door, basically "valet" style. After about 30-45 mins, I get up and see my Jeep parked over in the parking lot... interesting? "maybe they're waiting for something they sprayed on my seats to dry?" I'm not sure, but I do see employees driving cars from the same lot back up into the bays, so maybe it's just their process. I continue to wait... Another 25 mins goes by... there's no cars in the bays now... multiple employees have seen me both inside in the cars and sitting outside on the benches waiting.. yet nobody asks/tells me anything... They're all basically "washing" the waiting room windows, trying to pass time. So I get up and ask nicely but confused, "Hey did I miss my car being called because I see it in the lot?" The girl behind the counter, puzzled, says that it should be done if it's out in the lot. (Nobody else had to go get their car from the lot... so why would I think I had to?) She asks the washers.. who all look at me and to each other... who then all go talk to the manager (assumingly because it's wearing a different color shirt than the rest). Only for one of the employees to come and hand me my keys and say "It's all ready for you!"... like I haven't been staring at it for the past 30+ minutes... Why I wasn't told my car was ready... OR Why was I the only one who had to go ask if it was ready to go get it in the lot myself... OR Why nobody wanted to just say anything and let me sit there WAY longer than I needed to be... I'm not sure. But I'm probably not going to be back to find out.

I took my convertible for a hand wash and interior clean. Many spots of the exterior were missed…read morelike the side view mirrors and under the spoiler. The interior was cleaned up but not much detail. There were still places with debris on the floor, seats and several surfaces were not wiped down. Most disturbing is the ring from a cleaner bottle that was placed on the soft top. I'm hopeful it will come out without leaving the ring. For $125, this isn't my expected outcome.

One guy who washed my car, Thijs boom, did an amazing job. The way he scrubbed the car with that…read moresoapy water reminded me of Poseidon. He must be Dutch. Given that it looked like he was in his element. I could've sworn I heard the sweet music of a fiddle, as if I was on a gondola. Man can Thijs really scrub.

From the owner: We are a completely mobile car washing company who provide both interior and exterior services. We…read morealso comes to you wherever that may be! As a locally owned company in the Greater Indianapolis Area we take pride in our work and want to make sure that you are happy with your service!

Stopped here today for a quick wash and another interior clean. Has a member of the unlimited club…read morefor exterior washes, this particular location also does interior cleaning. They clean your floor mats and windows and dashboard clean out the console. They do vacuum the whole entire car as well as making sure to clear off anything on the outside that is left over from the car wash. They shine up everything on the inside of the car. Ultimately it looks as clean as it is going to be clean and it takes about 10 minutes. It's on a track in the car just rolled down the track in six or eight people run through taking care of making sure the car looks great. They're always very nice and friendly And helpful if you need it. Cost about $28 which is not terrible for a bunch of people to get your car looking great in 10 minutes.

My wife came here a few days ago to get her car washed and the interior cleaned on her car. There…read morehave been a couple of dead bugs up where you can't reach where the windshield meets the dash. She obviously was wanting the bugs vacuumed along with the rest of the interior cleaned/vacuumed, especially the dash. She is short and can't see the dash while sitting in the driver's seat. So she didn't notice it hadn't been cleaned. Fast-forward to today. I had to take her to work and noticed it appeared the dash hadn't been touched at all, not to mention the bugs were still there. So, silly me, I thought I'd go back and get the situation rectified. Nothing doing. The jerk at the front wouldn't honor what they did or didn't do a few days ago. He said the dash could've gotten dirty in that amount of time. That amount of dust would not accumulate in just a few days. The rude attendant acted as if I was asking him to take money out of his personal wallet and give it to me. Just run the damn car back through and do a decent job this time!!!!!!!!!!! That's all I was asking. So NEVER AGAIN!!!! I've been coming to Mike's/Crew Carwash for over 40 years. There are plenty of other places in town that could use my business.