Dave helped me with my collapsing pool. His quote was competitive. Another guy insisted I needed a…read morenew liner but Dave approached the job to wait/see if the pool repair could be done without it. Sure enough, he saved the existing liner, which was a $7,000 expense I didn't have the cash for! So I was relieved.

My pool was acting odd this week and I called PoolMD prior to their normal business hours. I…read morereceived a call from them within 10 minutes of when they opened. I explained the situation and they told me they would be able to take a look at the pool later that morning. They came and resolved the issue that day. They were knowledgeable, patient and didn't "mansplain" what needed to be done. I highly recommend them and will call them if anything else happens to the pool.

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

This company is the worst I have seen in a very long time . The wife will answer all calls and tell…read moreyou all stories and they just want to take your money . There is no professional business with this company . Never never use them

From the owner: New customers only can sign up for our elite pool, spa services with pre-season packages and…read morepricing. Offer ends 4/30/2026. Email the office at office@8qualitydiamondpoolcareserviceinc.com to ask questions and sign up. Leak detection, re-plumbing, and equipment replacements. Receive free winter pool monitoring! Please call the office 631-885-1524 to schedule for pool and spa repairs, opening/closing, acid wash, deck power wash and repairs. 8 Quality Diamond Pool Care Service has been providing prestige and elite services from cleanings, repairs, renovations and leak repair. We are raising the standard of quality and customer care when it pertains to salt and chlorine swimming pool weekly maintenance, heater replacement, repair and maintenance. 8 Quality Diamond Pool Care Service, Inc. is here to provide services by divine energy. Remember everything is energy and we do everything with love. 8 Quality Diamond Pool Care is now serving Mount Sinai, Miller Place, Port Jefferson, East Hampton, East Hampton Village, Water Mill, Sag Harbor, Westhampton Beach, Westhampton, East Quogue, Quogue, Southampton, Bridgehampton, Amagansett, Wainscott and Montauk, NY.

I have purchased two Hot Tubs myself+ my parents, + several for clients over the last 30 years…read more I recently needed help on a warranty claim on a 2012 BGE and Krista was able to help me within the hour. Joe was always been great and my recent purchase & installation went great we love the hot tub thanks again Krista

I have my second hot tub from Oceanspray. I went back the second time because the service was…read morealways so good. That's most important to me. The pandemic was rough on everyone and things got a little shaky, to be honest. That may account for some reviews on this page. HOWEVER, now that Christine is in charge of service, they are the company I was counting on them to be. She returns calls and more importantly, she listens! Paul is one of the techs, and he is wonderful. Also, if I can't be here, they just come and fix what needs to be fixed.

Dave and the rest of the team at Islandia are true heroes. My family has worked with Islandia for…read moreover 20+ years and the service, installation, attention to detail are next level. Naturally, filters get clogged, units malfunction but thats business as usual - and when it happens - they are right there to fix it. Thank you so much Dave, John, Cheryl and the entire Islandia team! - Gaby

The customer service and any care of customer retention has really gone downhill since I first…read moreinstalled this hot tub in 2012. We had a service call to the tune of $225 plus tax to look at a slow leak. My husband had already troubled shot this and I told them it was a crack in the light bulb. The service called was canceled last minute then rescheduled and I was promised arrival time of 8-9. By 10:30 nobody was here and no call. I had to reach out a few times to find out when the tech would be here. He was here for 15 minutes confirmed cracked light. A week later I still had not received an invoice to order part and have that installed. Again took 3 calls to receive the estimate. Upon receiving it- the company is charging another $225 service call to install the light which costs 43 dollars online. I called and called never receiving a call back or an answer if they could work with me (a customer since 2012) on the two service calls totaling 450 plus taxes on a part that is 43 dollars. No call back, No email nothing. Finally, the owner Dave gets back to me after i sent a follow up Email . He basically said they will work with its but a week later he has yet to actually say " how they will work with me" and I've asked multiple times. The service call was 5/22 and as of today no part ordered nor any follow through one way or another from them, I DO NOT recommend using them for spa needs. Their call back and customer service is AWFUL and Dave (the owner) is down right nasty and unhelpful. Signed - a former customer In response to the owner's reply- yes I did know how the service calls work. That is why I said I inquired if you would work with me on the service calls. The part was 43 dollars (52 on your invoice) online yet the cost for service was almost 500 dollars! 225 plus tax each time tech was here. Total on first call was 15-20 minutes. I thought for good customer relations you would work with me on service calls. Clearly not. However, you could have just said No instead of giving me the run around and never actually an answer.

Besides building perhaps the best pools on Long Island, their service is unrivaled. From replacing…read moremy liner to even the smallest repair, they are prompt and provide the highest level of service I have ever seen. Recommend 100% for service and to build your dream pool.

swim king pool salesman DJ. Will come to your house and break up your marriage. Do not trust…read morethis man in your home. He will try to close your pool on the side for cash and and leave chemicals in your driveway for your dog to consume beware Lawyers will try to get to silence your reviews. But if you're patient, you wait a few years and then you write one. Like I'm doing here. Do not trust DJ the salesman.

Doug was punctual, professional, honest and friendly. I would recommend this company.read more

Excellent communication, reliable, trustworthy, and extremely helpful. Doug gave a fair estimate…read moreand held to that estimate when he was on the premises. He easily diagnosed my three leaks, fixed them, videotaped before, and after, so I could see the difference, refilled my spa, and put my new cover on for me. The spa is like a brand new spot and it is almost 10 years old. I cannot recommend Doug highly enough.