I'm giving this place four stars because I was in dire need of snow boots and I was able to snag…read morenormally $130 boots for $30 here. The store is pretty well organized and even though I had doubts, I'm glad I stopped in here. The cashier seemed confused when I tried to use the $5 foursquare coupon and I felt bad for holding up the line. I guess my only criticism would be to train the workers better. I would go back because you never know what kind of deals you can get here.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Great customer service and large variety of items to choose from. Convenient hours as well.read more

Great selection of western wear. Honest pricing. Friendly, knowledgeable folks. "Down home…read morehospitality!"

Awesome service! Went with my daughter to buy a pair of shoes for her job at a theme park. We were…read moregreeted enthusiastically and were asked what we needed. The young lady asked a few questions and found the perfect pair of shoes and sold us 2 dozen pairs of socks as well. I thanked her for the great service, she thanked me for our business

This was the only worthy shopping escape within downtown Blacksburg that offered cute, unique…read moreclothes. They have some really pretty dresses here, some of which I purchased for formals and special occasions. Mad Dog has quite a few cute shoes and accessories too, along with some interesting knick knacks for decor. They offer some cool picture frames as well, which I bought as gifts for a few friends, who loved them. The price tags on the clothes are a bit pricey, though. Not somewhere the average college student can regularly shop, unless you are one of those spoiled sorority girls who have their parents pay their credit card bill every month (which seemed to be the case with a lot of Mad Dog's customers). Overall, it is a nice escape to indulge in occasional retail therapy post-final exams.

Not impressed. I'm really surprised this store has stayed open as long as it has. They do have some…read morecute clothing, but they overcharge for them. The material of the dresses do not warrant the price tags that accompany them. The quality of the clothing is on par with Forever 21, but they're charging double or triple for it. They do have some cute accessories and small home goods. Considering this is one of the only places to shop in Blacksburg, it's not bad, but no matter what, you'll end up overpaying for anything you buy here.

Super slow. It took about 20 minutes in line with 3 people ahead of me. They had two cashiers…read moreworking. No hello or any eye contact at all. The only thing the cashier said was 16.27 and yelled for her colleague to help on the register. The line is a long winding one difficult with a walker or wheelchair to go thru the small aisle and to the registers. I guess they do this in most stores to sell additional items but it's hard for some of us to dodge and not get stuck. The beauty section lady was very nice. That's the only reason they get 2 stars. The store was organized in that section and she was very helpful. They had plenty of disabled spots in the parking lot.

One of my favorite places to get my clothes, or purses. I get alot of people's stuff here for…read moreChristmas every year

Amazing Styles and Fashion for Less. Highly Recommend great bargain. Love the Deals & Points…read moretowards your purchase. Great Coustomer Experience and Friendly staff.

I have been shopping second hand for many years, and this is the first time I've ever felt this…read moreunwelcome in this kind of store. My fiancé and I went in to look around and see what they had, and it was obvious the employees were upset by our presence. One employee literally followed us around (to make sure we were stealing or something?), just constantly finding something she needed to do within a few feet of us the entire time we were in the store. Additionally, for a second hand store, the prices are crazy. You'd be far better off shopping pretty much anywhere else, this place is just pretentious and unwelcoming.