This company is great! The advertised services really are given. I switched from using Quick Quack and Fast 5. Superstar has me hooked. I have a Ford Expedition Max and this wash can accommodate large vehicles. QQ has raised the cost on me twice in the past year and a half. I had three cars on my account and paying almost $100 a month At the time I cancelled. pros of Superstar: - driving into the car wash is easier than the competitors - the employees are all very nice and helpful - you receive a free dash cloth and air freshener that smells very clean and fresh - no overpowering floral or perfume - all products (the rainx, ceramic coating, the hot wax etc) are the true Products and you can see the difference - the wash is quieter than the major competitors. I can actually hold a conversation with someone in the car without yelling during the wash - it doesn't flip my mirrors - the brushes are gentle on the car and don't "slap" making me feel like the brushes are going to break my sunroof or windows - there is no funky odor in the water. As I enjoy QQ's smelly soap I like this wash better as the soap does not leave a residue - the towels do not smell bad either and are in an abundance and never run out - the floor mat cleaning machine is a nice amenity - the vacuums are quiet yet powerful - love that there are nozzles to add air to your tires and the compressed air is powerful and gets the water out of the nooks. And the air is at each station So you don't have to drive to a designated spot to fill your tires with air - love the music they play overhead (which you can hear over the vacuum noise and it is not at a volume that is annoying) - the car was quick to dry due to the products that are used when you go through the wash - the top service is cheaper than the competitors and they provide more services - the facility is very clean and tidy - employees all around to assist you with an amenity if needed or you have questions - my car is super shiny and the rain beads right off. My car is black and it has brought out the luster. One of the employees told me I would see the difference after about three washes. I thought he was up selling me but he was right. Not only was he right - I saw the difference after my first wash. - there are a lot of bays and all equipment works and is not damaged Only cons: - the drying area parking slots are kind of tight. If the bays are all full and you park next to someone you both cannot have your doors open on the same side. - no discount for multiple cars on a membership. But overall cheaper than the competitors. If you are shopping around for a nice commercial self car wash I recommend Superstar. You get what you pay for and more. But if you are on a budget, I recommend Fast 5. If you want to get ripped off and asked to write A Yelp review every time you use the car wash go to QQ. read more

Becca and Miranda were SO helpful and sweet. They helped me redeem by offer when I was confused and were so patient with me. The car wash is great and the employees are even better. read more

Superstar Carwash is an outstanding establishment. Outstanding customer service in providing us with excellent support. All Staff members were very professional and supportive during my 2nd visit. Thanks for the genuine support in providing us with a great experience. Overall, very satisfied with the services. Special shout out to Jasmine and Joseph for great professionalism in all aspects of customer support. Great Team Effort! Thank You. read more

I've been a customer of this car wash for many years and in different locations and have generally had positive experiences. However, during my most recent visit, I asked to use the restroom and was told they no longer provide the restroom key because someone had previously urinated on the floor. As a paying customer who was in the middle of cleaning my car, I found this frustrating. I had to leave before finishing and drive home just to use the restroom. While I understand that businesses sometimes deal with misuse of their facilities, denying restroom access to longtime paying customers was disappointing and inconvenient. I hope management can find a better solution that addresses their concerns while still accommodating customers. read more

Best thing about it is it's convenient and nice to get a quick wash and vacuum. They have air and air for the tires. That all works well and it's in good condition. The wash is just OK. The front of my vehicle never comes out clean. Neither do the running boards or the back. The dryers don't really get it dry. The unlimited 25 makes it worth it though. read more

They feel like a break from reality. They are smiling, happy, helpful and THEY REMEMBER the regulars with such a warmth. Honestly, it's such a pleasure coming here. I've never kept a monthly subscription so long in my life! read more

This is the best carwash I've ever been to anywhere. Previously I was with Mister Carwash when I lived in Modesto. It was fine, no complaints. We recently moved to Menifee. I tried a couple closeby, but this one beats them all. I love the Customer Service and the fact that they have vacuums, air for blowout of your mirrors and stuff, and the free wipes for inside and car scent for handing from your rearview. Their towels for drying the outside are top notch. So, I drive 10 -15 minutes to get the nearest location, but it's not bad since I go to Costco in Murrietta alot. Their pricing is way better than most. You really would be remiss if you don't choose Super Star over the others. read more

Great friendly service. Greeted us with happy faces. Special thanks to Jasmine. Highly professional Neil read more

I absolutely love this Murrieta Car wash !! A big shoutout to Skyler and her personal attention always smiling so very courteous and enjoys her work greeting!! Thank you so much!! read more

Super Star Car Wash - McElwain Rd & Clinton Keith Rd - Car Wash Near Me - Murrieta, California

This was by far the worst self-service car wash I have ever used, and I am absolutely outraged. I drove through their conveyor wash expecting at least a basic level of cleaning, but my car came out almost as dirty as it went in. On top of that, the wash twisted my mirrors, which is completely unacceptable for an automated system. I paid for a service that not only failed to clean my vehicle, but also caused inconvenience and potential damage. Overall, it was a total waste of time and money. I strongly recommend avoiding this car wash. read more

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This is the best darn car wash anywhere. I love this place. The manager Joseph is amazing...he always says hello. I have only good things to say about Super Star carwash. Definitely get the monthly package deal. Its currently 645 PM. Its even dark outside but I rolled into an open carwash with great service! I recommend Super Star Car Wash especially this location. read more

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My initial mistake was signing up for membership before trying wash because after I got my initial wash and got home I noticed the wash ripped off my trim of one side of my car. Now I need to look and cancel my membership as I can't afford to fix/replace my trim each time I get it washed. Jose responded to my review but when I reached out to them through the email he provided nobody from company ever responded so I take his response to my concern and frustration on yelp to try and get others not to consider my review but lack of response shows that me they could care less about my business or others that may have had issues. read more

Super Star Car Wash - McElwain Rd & Clinton Keith Rd - Trim piece that I had to buy to replace - Car Wash Near Me - Murrieta, California

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I am a member here and I love coming here amazing employees, everyone's super friendly Natalie welcomed me with a amazing smile and great convo read more

Justin was super helpful, I said no thanks to the complimentary dash wipe and gave me a extra air freshener. Very pleased with the great customer service read more

Great staff - super super friendly - great pricing - newer machinery and facility. Coming back again and again.

Just came here today after work to get a quick car wash. Customer service was great! They give air freshener with dashboard wipes no matter what car wash you get. Rebecca was very helpful and provided excellent clarification regarding the premium membership details. I will be coming back to take advantage of the free car wash coupon I received from today's purchase :) read more

Super Star gave me a coupon for a free wash and they wouldn't honor it for some reason.

I have been going to the new location for my car wash, and the staff here is extremely friendly kind and very helpful. They went out of their way to accommodate me with an extra power wash for my rubber rugs. Thanks again Skyler, Emma. read more

Super Star Car Wash - McElwain Rd & Clinton Keith Rd - Car Wash Near Me - Murrieta, California

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This is a great location the vacuums work well, not all locations have good vacuums. Managment and all of the staff always smiling & friendly. The girls are all friendly. Stephanie is always helpful Great customer service. The membership is affordable which pays for itself after two car washes. read more

Places is great and convenient employee Justin went above and beyond you need more Justins in this place will definitely be back for a membership read more

Super Star Car Wash - McElwain Rd & Clinton Keith Rd - My Q8 - Car Wash Near Me - Murrieta, California

This place was so helpfu, it was very easy to clean my car and I would 100% recommend this. A staff worker that really stood out to me is Stephanie, she was very welcoming and a great employe. read more

Excellent car wash....Highly recommended. Worth it!! I will definitely return or retain my membership.

I went to wash my truck thinking it was just like any other car wash and when I got there this young lady by the name Rebecca help me and explain to me all the benefits of having a membership and after carefully listening I didn't think twice but to jump on it you guys will have me as a member for a long time thanks to Rebecca keep up the good work GREAT JOB read more

This is not a car wash to drive-through and drive off. (like the gas station ones) You *have* to stop and dry your windows or this is what happens. Pretty annoyed right now since I'm picking up people tomorrow and I wanted the car to look nice. You can see this on the paint, too. Giving them the benefit of the doubt with 2 stars, as someone may have accidentally messed up the ratio of soap to water or something, and stuff happens. But tbh I won't chance it a second time. read more

Super Star Car Wash - McElwain Rd & Clinton Keith Rd - Car Wash Near Me - Murrieta, California

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Emma and Natalie were very helpful. Superstar is the best car wash in the area. I've had memberships with Tommy's, quick quack, and Jimmy's. Those others are inferior to Superstar. read more

Super Star Car Wash - McElwain Rd & Clinton Keith Rd - Emma and Natalie were very helpful. Superstar is the best car wash in the area. I've had memberships with Tommy's, quick quack, and Jimmy's. - Car Wash Near Me - Murrieta, California

I have a membership at superstar car wash off of Clinton Keith . All of their amenities are clean and working efficiently. I was very pleased with the outcome. And Skyler was extra kind extra helpful and she deserves a raise. Thank you superstar car wash off of Clinton Keith. I'm looking forward to bringing all of my cars! read more

Swing through there today on my way home as they just opened. Overall, a good experience, as my truck came out nice and clean. Special shout out to Justin for excellent customer service!! read more

I love this car wash. The workers here are nice everyone had a smile on their face and greeted me. The wash was great and facility was all clean and spacious. They even had complimentary towels and AIR for your tires at every station! First month special is only $10 for the best wash and after that it's an affordable price ! I highly recommend. read more

Super Star Car Wash - McElwain Rd & Clinton Keith Rd - Car Wash Near Me - Murrieta, California

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Going through their automated system 2 cars in front of me were stopped and because your car is under their control the car behind me slammed into me. Their emergency system that's supposed to shut everything down failed. I tried contacting the corporate office I was on a never ending loop. I'm not done with them. DO NOT use their car wash!!! This is my worst experience in a car wash!!! read more

Wonderful location and equipment will return for sure my first time coming there my wife told me about it and I tried it. Excellent service and I've been there at least three times now very clean and efficient and excellent equipment for washing your car. read more

This car wash saves me money and my car gets detailed the way I like it :-) Skyler always greets everyone with a smile and is very sweet! I love that they provide you with everything you need here, including towels. read more

horrible corporate office! my car had minor damage going through the wash. a report was filed onsite and nobody has gotten back to us in 2 months! there is no phone number to speak to anyone-only email or via the website. we've e-mailed multiple times with no response. the management on site has tried following up but there isn't much he can do since it's an issue that only corporate can handle. horrible customer service. cancelled my membership because of it! read more

I went there for the first time since I moved to the area and I was helped by one of the employees named Rebecca. She was so helpful and her customer service was top tier. I ended up purchasing a membership. read more

The best car wash in town. I've had a membership now for 4 months and every time we leave we're leaving with a smile on our face because of their generosity. Thank you for being so kind and always a smile on your face, it means so much! read more

Natalie is awesome!!! Helpful, goes over details about car wash options! Professional and kind.

WARNING! Their customer service is AWFUL! One cannot reach anyone, live, at the corporate office! Which concerns me if I were a member! When I stopped in to use the car wash, as I mentioned, I was pressured for a membership. I then attempted to buy a wash, and I did not have any success, so I backed out of the wash and left. I then discovered a charge on my card showing a wash. Two weeks later, I am still attempting to get the charge reversed. I do continue to receive the same email, word for word, that they are sorry for the delay, but nothing is getting done about the refund!? Secondly, as I said, you cannot choose the type of car wash, one would like, without getting pressured by the employees to become a member! Thirdly, at times when I used their car wash it would leave a film on the car even though I always purchased the higher end washes! In closing, with all the other car washes out there, it does not make sense to me, to continue to patronage this company. read more

I was double charged for my membership and requested to have my double charged money back and they didn't give it. The car wash is like any other car wash, doesn't dry your car all the way and leaves soap or water marks. read more

The gals are quick l and so helpful!! After 3 days of muddy rain my truck looks great!!!! read more

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Joseph has the best car wash HANDS DOWN! I'm obsessed with the soap they use! What a difference. Not to mention all of the vacuums work. I know some places have missing or broken valves. This one is 100 read more

Best car was in town! Rebecca helped me out! Joseph and Emma were amazing too! It always a blast here! read more

Super Star Car Wash - McElwain Rd & Clinton Keith Rd - Best car was in the area! Rebecca, Emma, and Joseph were the best! - Car Wash Near Me - Murrieta, California