Bought a car at Gene Pankey Motor Company and it was serviced by S7 Automotive prior to being sold…read moreto me. As part of the maintenance the team changed the oil and did not tighten the drain plug. As a result i leaked oil in my driveway and had to tighten the drain plug myself and buy a quart of oil. Not what you'd expect for a routine job; I'm now questioning the quality of the rest of their work that was done to my car prior.

Amazing service, they have worked on my BMW M3 with immaculate service. They have worked on my jeep…read moreRubicon and replaced the whole engine with bearings.. they replaced my 335xi brake system with flawless errors. This place is amazing and I have nobody to think but Tony at the front desk for making everything happen. This place is awesome and I still continue to go there

"It's all good" And if really was. Amazing service. Tried…read moreevery which way to help me. Beyond relieved as my Jeep broke down out of state and I had a one day turn around to get back home, and sure enough.. back up and running and couldn't be happier. Top recommendation for the area! (And super courteous in offering me his front seat to keep out of the cold/rain!)

BEWARE!!!!!! Horrible customer service. this guy charged…read more$160 to come out and diagnose my RV. He ask that we send him the license plate number and VIN number. we sent to him then crickets!(No response). We called him several times to get the estimate on fixing it and I got no answer from phone calls or voice mails. We don't have $160 to throw away but I guess lesson learned. We are people of color and I truly believe once he saw us he didn't want to do business. So Mr. Mobile Mechanic the only color you should look at is the color of money. which you won't get anymore from us. Thanks for nothing!!!!!

These guys have been my "go-to" for car repairs for several years…read more I've had numerous vehicles serviced and repaired here and never an unsatisfactory experience. Services from simple alternator replacement to a new transmission installation and a differential rebuild on my '99 Durango. I'm firmly convinced they are the only reason that vehicle is still on the road.

This shop has great customer service & take the time to do the job right. Greg the shop manager &…read moreBrian the mechanic care about quality service for the customer. Highly recommended this place for your auto needs.. 5 stars!

Highly recommended this place,the staffs and technicians are awesome theyre car enthusiast like…read moreme.Affordable prices. Took my 2018 sti for an all four alignment. Can't go wrong with Graham Auto Repair shop!

The cost of items to be repaired was astronomical and the other items listed that they added on as…read more"recommended" were over inflated as well. I feel this business only cares about profit. Not to mention they took a few clips out on the front hood portion to access the radiator and failed to reinstall them. I know it's only a minor thing but complacency like this only leads to bigger problems down the road

The staff is very professional, informative, responsive and kind. My car broke down in Auburn and…read moreI wanted it to be towed closer to home, I had heard good things about Apex so I gave them a call and they were able and willing to take it right in. Once they evaluated the problem they called with an estimate they were able to get it fixed within 24hrs. They also made several calls to me informing me of the progress. I felt that they were very honest and never tried to up charge me for anything. Apex even topped off all of my fluids at no additional charge. I would highly recommend Apex Auto and I will be using them as my permanent mechanic.

I DO NOT recommend their services because they are way OVERPRICED and they jerk you around with…read morehighly inadequate estimates. I was also not informed of an estimate for an oil inspection leak until AFTER it was done. I wish auto mechanics would quote me BEFORE doing their job! (They do this because they have a lien on your vehicle until you pay up.) As far as inadequate estimates, I brought my car in to have the brakes replaced for two front wheels (pads, rotors and calipers) estimated at just over $1000 - they informed me in the shop. I allowed them to do the job and when finished, final bill was over $1400. Wow, nice "estimate"! I have fired them for any further services and I only gave two stars because they seem highly trained and knowledgeable mechanics and got the job done quick (within couple of hours) but honesty and better communication regarding estimates or costs go a long way for happier customers. I will NOT return!

They talked my wife into redoing brakes on my daughter's car, Nissan frontier. (I had just replaced…read morethem) , this they falsified needed repairs. then 3 days later the brake caliper feel off of the rear rotor coming off of the pass at vantage at the Columbia river. luckily no one died. they haven't accepted any responsibility for the shoddy workmanship. also they changed the oil and it was a quart low. when I checked it. this was in 3 days of their service. the truck doesn't burn any oil. I would highly recommend not using them.

First time at the shop. Friendly staff. I only needed LOF with brake inspection since Mazda dealer…read moretold me I needed new brakes. Inspection at MFA indicated brake pads were 1/2 life, but that calipers were not retracting fully. Perhaps just needed lubrication. I appreciated the honesty and lower than dealership cost of LOF. Great value. The parking lot was virtually full with little room to park. But all considered, a shop I would return to.

So I bought a 2012 chevy sonic lt from the carhop down the street from this shop. The cars been…read morenothing but a headache. Breaking down on me only 3 weeks of driving it off the lot. Bitterling's auto has been doing their best to figure out why my car will not start as there seems to be an unknown internal issue. Ik Bitterling's team has been communicating with carhop the difficulties n have been doing their part. I recommend this shop due to their efforts, and soon to be, hopefully a return on my vehicle with no more issues.

I would never recommend Bitterling's to anyone after the service I had! They are not professional…read moreand do not give a clear picture of work required. I DROVE my car into Bitterlings, approved $500 worth of work, then got 2 more calls about an additional $200, then $150 worth of work needed. $850 total. When I was told I'd be able to pick my car up, I got another call that a part had FALLEN OFF my engine and it is NO LONGER RUNNING, requiring an additional $1050 worth of work to get it running again, a total of $1900. The car was older and almost at 100k miles so the estimated necessary work total had exceeded the value of the car. They still REQUIRED THAT I PAID the $850, even though this work did nothing to fix the vehicle because it NOW WON'T START. I also, went by the shop on a Saturday (not realizing they were closed for the entire weekend) to find my car parked on their lot with the DOORS UNLOCKED and my personal belongings inside. I was lucky nothing was stolen because they have signs all over their office saying they are not responsible for stolen property - so had anything been stolen, it would have been my responsibility, not theirs for leaving my vehicle unlocked on their unfenced, not secure property while they were closed with no one on site for 63 hours. ---- I am upset with the service here because I feel like I was taken advantage of and price gouged instead of hearing from an experienced mechanic about the extent of the work needed to repair my car. I was never given a full picture of the damage my car had sustained, instead I was told small estimates at separate times totaling to a lot of money that never actually fixed the car. Keep in mind, this car was running when I brought it to them so I basically paid for them to break my car and ask for even more money to fix that. I got multiple calls and estimates throughout the day while they were working on my car: 1st call- I was told I was lucky that I only needed $500 worth of work,  2nd call - thermometer needed to be replaced $200, 3rd call - small repair for oil leak $150. After approving all of this work and the 3rd time I had talked to them, they mentioned that the timing chain was stretched but I was told that it DIDN'T NEED TO BE FIXED and I could pick my car up by the end of the day. As the end of the day approached, I called to ask about picking up my car. She called back to tell me that while THE MECHANIC WAS DRIVING MY CAR OUT FOR PICKUP, THE TIMING CHAIN HAD FALLEN OFF AND NOW THE CAR WILL NOT START! To fix this they estimated an additional $1050 of work ($1,900 total). I said no to the work because I wanted to do some research, as now the total of all the work already approved and required, exceeded the value of the vehicle. Moneeba called me multiple times the day after my car broke asking for a decision on doing the additional work but when I asked for the estimates in writing she could not provide anything in writing. Moneeba said THEY DON'T PROVIDE ESTIMATES IN WRITING therefore, I must write it down myself (which is actually against the law in Washington to not provide written estimates for work over $100). She said she would try to put an invoice together with the work I had approved but it took 2 days to finally get the repairs they had done in writing. Still no written estimate for the work required to get the car running again. When I came in to speak to Moneeba and discuss options, she was defensive and demanding that they had done nothing wrong. The only thing that she did to right the wrongs of her shop (and I doubt she would have had I not requested it) was due to the fact that I could no longer drive my car off the property -  was she didn't charge me to store my car on the lot past the week mark while I tried to sell it. I'd also like to point out that the old owner, Don, no longer owns this auto shop and most of these reviews are for the business he ran. Bitterling's is not accredited by the BBB. Save yourself the hassle and stress I went through and go somewhere else!

He confirmed he would meet following day at 10am.. 1015 he still wasn't there. I texted him and he…read moresaid around noon. Around 1230 when I him asking if he was still coming (he was supposed to let me know when 15 mins out) he said eta 32 mins. After 32 mins he texted asking to me to meet him knowing the truck was torn apart. Wasted my whole afternoon waiting instead of trying to find other help. Don't waste time and energy trying to give him work.

Quality service and excellent expertise! We were very pleased with their performance in servicing…read moreour vehicle. The mechanic knew exactly our problem within a minute of starting the vehicle. We highly recommend their valued services!!