REPLY TO OWNER…read more Anna, I need to clarify the facts since your reply misrepresents what happened. I actually came back to the salon about 20 minutes after my appointment because the haircut was uneven, and I told you in person that I hated it. It didn't look like any of the photos I showed you -- I asked for long, blended layers - the length to be 2" below my collarbone, and instead my hair was cut into a much shorter bob. The result is at least 5" shorter than what I requested, and the bottom 3" of my hair is very frizzy from the thinning shears. I never get the bottom of my hair layered nor did the pictures I showed you have that style. You also charged me $240 instead of the $160 I was quoted for root color, highlight touch-up, and a haircut -- a 50% upcharge that you said was for extra product. It doesn't make sense that all three services cost $160, but "extra product" alone cost $90 more. This is not blackmail. I waited months hoping you would make it right, but nothing was done. In the meantime, I've had to spend hundreds of dollars on products and tools trying to manage a haircut I didn't ask for -- one I will now be stuck with for a year while it grows out. My review reflects my honest experience so others know what to expect. I would have gladly refrained from posting a review or updated it if my concerns had been handled professionally.

I am very disappointed with my hair. I went here a month ago and asked for a short WOLF CUT. I did…read morenot get what I asked for. I received a Karen cut instead. First photo is what my hair looked like, then what I asked for and then what I got done. I'm crying right now because of this. I do not recommend and I will not be returning.

i have decided to consider a different salon because of my last experience. After growing my hair…read moreout, my stylist and I looked at pictures of longer cut for my hair. Before I knew it, she had started a very short haircut! Not only was it very short, but not one of the best cuts that I've had! I have always paid her well (20% tips) and it seemed as if we had a workable relationship in the past so I find it very disappointing that this happened.

Absolutely Loved How My Hair Turned Out! Clean Salon & Friendly Staff! Highly Recommend :)read more

I go there all the time and always have Erin take care of me she does a great job and listens to…read morehow I want things done

I walked in asked for the TikTok fluffy hair they shaved me bald my friend James gave me a better…read morehaircut when we were messing around never go to this shit ass place

I've been going to Pete For 48 years since one of the stylist left Your Father's Mustache in the…read moremall. My hair is usually full of construction debris , and Pete navigates it well. In recent years I have less hair than I like but he manages to make it look better than I expect. I'm hoping he has no plans for retirement in the near future. Looking for no drama or stress? He and Greg are the guys to visit.

Good in a pinch! Been using on and off for years. Not my very first choice but far from the last!read more

Jessica gave me a fantastic haircut, she was a great listener and helped me to clarify what I…read morewanted. I feel like a new person. Thank you

This place is wonderful! Jessica was so super nice and I love my haircut so much! My favorite…read morehaircut ever. Will definitely be back! Check this place out!

Another fantastic service today. I am so happy I found this school. The prices make it affordable…read morefor me to get great hair care. The students are wonderful. The receptionist is so friendly and now remember who I am when I come in every two weeks this really makes hair care affordable for so many and I'm very grateful for the program.

Student was so excited with her chosen profession and was so professional!…read moreI will definitely return!!!

UPDATE: I went back to the salon today, and a different stylist, Kate, was truly lovely and made…read moreevery effort to transform the cut I hated into one that I can absolutely live with. I am so appreciative of her time, patience, and understanding. I will book appointments with her in the future. - - - - - In the past, I've had decent experiences with haircuts at this location. This weekend, I was given a haircut that is so far from what I asked for that I went home and cried. My request: a bob falling between chin and shoulder length, open to the back being a bit shorter. I expressed that I wanted to be able to pull most of the front back into a hair tie for working out. The stylist I saw noticed my hair has some wave/curl in the back and asked if I ever leave it natural. I said I do not because I'm not confident in my ability to style it like that. I left with a layered cut, none of which can be put in a pony tail. Everything is above chin length. I had my glasses removed and didn't see how short she had cut it until it was too late. She styled it curly and told me it was the best option, despite having explained it's not how I feel comfortable styling it. I was devastated by the time I got home and attempted to blow dry it the way I normally style my hair to see if I could come to terms with it and it's even WORSE that way - the cut looks like three distinct steps and the back is different lengths on the left and right sides. I am going to have to go elsewhere and pay more money to get the cut cleaned up into something workable, though that will surely mean going even shorter.

Felt understood and a overall an enjoyable experience. The lady knew what I needed done before…read morehaving to say much! That's what I expect from a professional hairdresser. The location looks bright and nice to be in as well!

I love the ladies that work here, I've been seeing Dawn for years but I've also gone to Laura and…read moreJess. Down to earth salon, their clientele is primarily elderly ladies but I'm 24 and there is no where else I trust with my hair cuts and color. Dawn never cuts the length off more than I'm comfortable with, and offers suggestions to accommodate my hair color aspirations without sacrificing my (very dry) hair's health. I'd recommend this place to anyone, I never feel rushed or pressured and the prices are excellent!

I had my consult with Nicole and she was so sweet! She was very open and honest with my goals and…read moremade sure she put the integr of my hair first! I did my first treatment with Gabby and she was simply amazing as well! I can't wait to see my hair goals come to life here!!

Pam is the best stylist around. I love the salon. It's always clean and all the stylists are so…read morenice and professional. I would recommend Pam and Pellegrino salon to everyone.

I was clear on the phone about wanting someone who can peice my hair out and do some texturizing..I…read morehave think wavy high lighted hair. The person who they recommended never took the time to look at my hair dry. No consultation. Bad bad sign. I asked for a peiced out curtain fringe. Ended up with an old fashioned fringe as thick as a painters brush. I left with a wet head because it was clear she was in a hurry and frankly it's probably best she didn't attempt any advanced techniques because it could have been a disaster. I'll make an appointment at ulta soon and I'm requesting a master cutter. Most photos online of hairstyles are done by master cutters. It's the details that make your hair look great!

Love this place! She listens. She makes suggestions. She listens. I've had many skilled folks try…read moreto do my hair the way they want to do it. She listens. SOOO important.