It's 9:35 on a thursday morning and they're still not open! What's the point of displaying your hours at the front of the store and online if you're not going to be open? Wasted my time and at least 4 other people who tried to get haircut at the same time as me. read more

Went in for a lightening, rocio knew exactly what I was trying to go for and made sure I left happy! She's was very thorough and made sure my hair processed evenly. I left with the integrity of my hair in tact with the great products she used, definitely found the stylist I can trust and feel comfortable with! Will be back soon read more

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i went to get a haircut and asked for a simple crew cut but the lady didn't even know what a crew cut was! that cut is older than her grandpa but clearly she was at a loss when i asked her if she knew what a crew cut was. don't hire people that don't know the most simplest of haircuts! read more

Not a good place to get your hair cute I walked out after looking at the reviews Signed in after waiting for a hair cute over 15 mins there was no one there read more

Thank you Lucy! You made my day. Awsome cut! Awsome idea for my daughters wedding coming up! I appreciate your hard work!

This review is for Kristin. I came in ealry around 9:30 or 10 and she was there working on male client. I check in and when it was my turn, she did a wonderful job! I already had layers in my hair, but I wanted it to be more defined especially in the front of my hair. After my haircut, I went to work and everyone was complementing on my hair! I don't know what Kristin did, but THANK YOU! I tend to get most of my haircuts here, but I just get something basic, like 2 - 3 inches off and layered about 3 times a year and every time it's different because it's always a different hairstylest that cuts my hair. But I think I will call and ask if Kristin will be in from now on! read more

Walked in over an hour ago, was told they could squeeze me into their schedule. Said it would be 30 minutes or so, gave them my phone number to be texted or called when they were ready for me. Never got a text or call, showed up again and asked if they were ready yet. Was told they were ready for me earlier but since I missed my time I had to wait another 30 plus minutes. Again no one called or text me as they said they would. Unreal. Communication is lacking here, please don't waste people's time. Taking my business elsewhere. read more

Worst management ive ever seen. Run down, bad attitudes, ignoring ppointments. Find somewhere else if you can

It was my first time here and let me tell you I had such a good experience with AMANDA , I got my HAIRCUT (long layers) and my HAIR GLAZE TREATMENT. my hair came out absolutely nice, bouncy and healthy. AMANDA was really friendly, I think I have a NEW hair dresser now lol . Until my next appointment read more

I'm very picky on who cuts my hair and how they cut it, Hannah and Anna cut mine and my partners hair with patients and precision! I am very very satisfied with there work. I am for sure going to be returning there biweekly for a haircut! If your going to come to this super cuts location I recommend Hannah or Anna best of the best thanks again girls hair is looking good we will see you girls soon for another haircut read more

Supercuts - Great cut today done by Hannah recommend her for sure!! - Hair Salons Near Me - Chino, California

This will be my last visit. Stylist had no suggestions to help me and then she did a half ass job cutting my hair, never attempted to cut around where my mask strings were. I believe her name was Maria. I will not be going back here read more

I arrived here on 11-4 for a color consultation. We had an agreement that they would dye my hair. I had an appointment scheduled for 11-6. I arrived on 11-6 for my 12 pm Appointment. I arrived at 1150. I talked to the ladies at the front counter and said it would be about 10-15 minutes until they begin my process. They told me to wait outside so I did. At 1217pm I was approached by one of the workers and said they would not be able to complete my process due to my hair being "too short". Isnt this why I did a consultation on 11-4? They would have told me on 11-4 that my hair was too short. Instead I waited outside for 27 minutes for them to tell me they wouldn't be able to do it. Such a disappointment and waste of my time. read more

Amanda is the best! Thank you Amanda for your great service, keep it up ! If you need a haircut ask for Amanda, 100% recommended.

I went here because of a bad experience with local barber. I will never go back because of a worse experience. The first barber bruised my head.This Super cuts employee was obviously sick sneezing and sniffling not paying attention. She cut my ear with her clippers sees I'm bleeding and attempts to put some random tissue to stop the bleeding and tried going back to cutting my hair. I stopped her and insisted she get me a bandaid of which she couldn't find. Apparently they arnt trained or know what to do in this case. She finished my hair and charged me for the haircut! I'm absolutely astonished by the way this was handled. No manager poor treatment and charged me after cutting my ear defiantly don't bring your family here! read more

I normally like going to supercuts, but idk what happened this last time. The girl did not seem like a professional. I went in on Saturday afternoon around 4-4:30pm to get just a trim on my bangs. Just above my eyebrows if not right at my eyebrows. A thin girl with glasses cut my bangs. You know how on those viral diy bang videos they always twist the hair before cutting them? that's exactly what she did, barely even leveled them and just snip! cut my bangs. they are super crooked and super high. I was and still am extremely pissed. Like i could've just had my mom do them for free. she still didn't level them and actually tried to blame it on my hair for them looking ridiculous. read more

I highly recommend Hannah. She really listens to what you want in your haircut. Very nice and has a great personality. I have been going to Hannah for the last year and each time I have been very happy with my haircut. I find it better to call ahead an hour before an appointment, as walk ins can get busy. The wait is usually not very long when you call and make an appointment an hour before. read more

Usually when I get my hair cut at an inexpensive location, the haircuts end up just "Good enough", which I can't blame the stylists for as I'm not great at explaining exactly what I want in the proper terms. This time around, however, my stylist Ashley Gil was able to understand what I was asking for and give me exactly the cut I needed, while maintaining friendly conversation that wasn't overbearing nor forced feeling. So thanks to Ashley for the good haircut. read more

I had real bad hair cute Wednesday my hair is so uneven one side longer than the other one real choppy that's uneven and has pieces underneath that have not been cut to the same length it's just really bad I think your shop need help it takes a lot for me to complain but this is real bad read more

I visited Kristen today based on reviews on here and am glad I did! She did great on my hair. I will def be coming back to see her. Thank you Kristen! read more

I will only see Maria here! My husband gets his hair cut here and loves to try new styles and Maria is the queen of Supercuts for us. We enjoy the price of the hair cut and of coarse his stylist. I wouldn't trust another stylist with "our" hair. read more

I had a great experience here with "Kristin" she is simply amazing!! So it was a Sunday and I had a wedding to g0 to!! She accommodated me and stayed good one hour past her closing time to take care of my hair! I was extremely happy with the hairstyle which she did! Everyone at the wedding complimented my hairstyle!! I will definitely go to Kristin from now onwards!!!! read more

I really like this place, quick, clean and not expensive. Maria and Katie always do a great job with my hair.

I have to update this review because my hairstylist is no longer here. You can look at my reviews to see where she is now. From observing other people getting their hair cuts there, it seemed like a decent place. I am not recommending this place, but making note that there has been a change since my last review. read more

I was a walk in on a Sunday at 2:00 ( returning customer) staff was very welcoming & polite. I was anxious about getting my hair cut, not because they've done a bad job in the pass ( they haven't ) but because I have anxiety about most things. And I felt comfortable there. I got a great hair cut. A warm towel treatment ( which I loved ) and I'm very happy with the results of my haircut. The women who cut my hair was very kind, and easy to talk to. Wish I could remember her name, but the whole staff there was great, definitely recommended. read more

Most of the stylists/cosmetologists here do a great job cutting hair. I've noticed if you come when it's busy they tend to rush the haircut and you might end up with not such a good cut. Plus for some reason you can't set a reservation at this Supercuts online....and if you call...they they want you to call exactly one hour before you want to reserve the appointment which isn't exactly convenient.... read more

I couldn't let it go I came in yesterday morning. I hate I have to do this. The girl was very rude to me it was my first time coming into a supercuts my barber just moved away. I had questions about the price and how to make an appointment. She rudely told me there are no appointments and check in on the computer screen. I had never used it before and when I asked for help she took a deep breath and told the guy in her chair sorry I have to go help him. The way she talked to me was bad. I sat down and saw that I wasn't going to like it while I waited. I just got up and left I didn't get her name. Maybe you can work on how to speak to people that are paying. I was going to get my haircut and I needed shampoo, conditioner, and gel. You lost that all because her attitude is bad. read more

I've gone there twice now to recieve my monthly haircut (new to the Area) and I have to say if you are looking for a good haircut, with some very nice people this is the place to go. Michelle Gentile was my hair cutter and she does a fantastic job! read more

Ask for Kara. You won't be disappointed. Not only did she color my hair but she gave me great tips on how to give my hair a stylish look without investing much time or effort. Every time I color my hair I spend more than 3 hrs and over $200 (understandably bc of the length of my hair). Not kidding only spent 2 hrs and about half the cost. My hair looks amazing and so healthy. I'm so happy with how great my hair looks and the awesome service Kara provided for me!! read more

Just took my daughter here. Hannah helped her and she was amazing! Super friendly and gave my daughter the cut she wanted. Didnt go too short like most people..definitely recommend her. read more

This supercuts is absolutely amazing. I've come here on numerous occasions to get a haircut/coloring done on my fauxhawk. I have had 3 different stylists (Kara, Ashley, and Angelica), and have walked away more than happy every single time. They are courteous, friendly, and make sure you walk away more than satisfied. I would not/will not go to any other location! read more

Great job from Megan helping my disabled, hearing impaired mom to feel terrific! Great color job & haircut. Extremely friendly helpful staff!!! read more

I love going to super cuts in Claremont, but last month I was near the super cuts on central ave., Montclair, and all I needed was a trim of 1\3 of inch of my hair didn't need a style or blow dry or shampoo, I'm a senior citizen, so I went into this salon and ask for a trim, after she was done, it took her 5 minutes to cut my hair she charge $19.95 the worse place I ever been. read more

Tonight Tiffany cut my son's hair and she seemed to be in a rush. I prefer we have someone else cut next time.

Took both my daughters here for a hair trim and I'm glad Kristen was the one cutting their hair. She took great care of my kids and my kids were grinning almost the whole time. My kids were really happy at the end. Will be back ;) read more

I went in for a haircut, I was not greeted. So I sat down to wait. There was only one customer getting a haircut so I waited, and waited. The girl looked at me and looked away but didn't acknowledge me. Finally after 20 minutes of being ignored and listening to her conversation with her customer I got up and left. Terrible customer service. What a snob! I guess you get what you pay for. read more

I have to Agree with the people on this board Katie (by the way her viet name is Tuyen) I started going to her this year. She is not only very pretty and professional but the best hairstyles I have ever had cut my hair. I agree you need to call ahead and ask for her, she often have alot of customers waiting for her, that is the only downside to having her cut your hair, but she is worth the wait. read more

This use to be an awesome place until Katie left:(...recently found her at Devinity salon in upland @ mountain& 7th.. I'm happy again!

All I can say is you get what you pay for. I'm on budget, just spend my funds on my daughter for homecoming. So I figure get myself a cut for a lot less. I show the girl a pic of what I want from a book in their salon. A short cut angled in front and very short in back. When she was done my hair looked sort of squared, not angled. She said when it tries it will be more angled. I came home tried and straightened it, and it's still square and bushy in back. Now will need to spend more money to fix my hair...this is my 2nd experience at supercuts and both times thecut was bad. Will not go back, budget or not. read more

I went to Supercuts on Dec 15th and was greeted as I walked in. My Stylist was Vianna, and she was simply Amazing ! She gave me a Style I never had, and I Loved it. All I said I wanted was a style cut and Boy she performed her Miracles. I left there feeling so wonderful I actually had a swag. LOL. Seriously I will go there from now on. Thank You Vianna, And Merry Christmas. Linda Malnati read more

Worst color and cut I've ever had! I was very disappointed with the services I received at Supercuts. I had made an appointment with Megan for 11:30 and I was later called to reschedule because she was running late. So I figured ok, 12:00 isn't so bad. I went in for a simple cut and color and as she started doing my hair I noticed she was asking the other girls on what to do throughout the entire process! It made me feel like she didn't know what she was doing. Sure enough, when it was time for her to cut my hair she did a horrendous job. Uneven!! And also, she added more pieces of my bangs that was unnecessary. Although she was nice, she doesn't know what she's doing. The whole time she was talking about educating people about their hair when she didn't know what she was doing. I didn't walk out of this place till 4 almost 5. Ridiculous. Also, she did not inform me that the blow dry and style was an additional $$. I don't mind, but the right thing is to inform a customer. I left so upset, and with dye all over my face. NEVER AGAIN! Pls do not book Megan. read more