I hired Hometown Plumbing because I realized I needed my shower/tub valve cut out and that's where…read moreI draw the line at my diy plumbing. Since I was going to have to hire a plumber I decided to have them install my new sink and dishwasher as well just so I knew it would be done correctly. I called them and set up a time to have them give me an estimate and possibly do the work same day but they needed to get some parts so they came back first thing the next day. Everything was done quickly and he cleaned up after. Final cost was the same as the quote but there wasn't much left as a surprise since we had the wall demo'd out. Since it was originally a diy project I did have a lot of the parts bought already. So my only note would be let him get the parts you need so they are under his warranty. But he was upfront that any parts he used that were purchased by me wouldn't be covered and I was ok with that as they were smaller parts. Not sure how his prices compare to others because I needed the job done quickly but from the estimate it seemed fair with the labor involved. I would definitely hire and recommend them in the future!

John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

Formerly known as Foundations Systems 360 - note, they rebranded in March 2025 according to their…read morewebsite. Rebranded? Bought out is probably the case. It looks like US Waterproofing (USW) is a big player in IL & IN.... I had a huge crack in my basement wall that leaked bad enough that sand started pooling at the base of the crack. I had 6 estimates from $750 - $32,000, which ranged from just filling the crack all the way to interior & exterior foundation drains. USW was a mid quote, but the most bang for your buck and they offered a military, teacher, or first responder discount. With USW I got the crack filled/repaired, an interior floor drain dug from the crack to my sump pump (complete with a 90 mil wall liner), and a new battery back up sump pump installed. Their quote was reasonable, but installation of a new sump pump was the kicker for me and why I went with USW. They got me on the books the next week and took about 5 hours to the complete the job. What they got right: 1. They wrote into my quote that all exposed carpet from the entry of the house to the job would be covered. And they did an excellent job of this. 2. The team that was sent over was professional, friendly and let me watch and ask questions throughout the whole process. 3. Although they put up plastic walls around the work area, they warn you the process can stir up lots of concrete dust that will get everywhere. 4. My salesperson kept an open communication with me via text throughout, and after, the whole process. What they got wrong: 1. The exhausting sales binder they are required to go through with you. It's a 4 inch binder! 2. Although the binder is HUGE, they don't represent the final product transparently enough. I was quoted an access port to clean out the drain, but it stuck up 2 inches out of the floor, and they location they chose for it would've messed up my laundry set up, so I had them remove it (they need a flush access port option!). Another example is they did not have a great picture of what the wall liner looks like, nor did they have a physical example on hand. The salespeople should carry an example of the wall liner with them. 3. The 'crew boss' shows up and just walks right into my house and down to the basement, without announcing or introducing himself. I did not appreciate this, whatsoever. #2 & 3 of what they got wrong is why I took off a star, all in all, I'm pleased with the final product and what I paid for it.

Misdiagnosed my 93 year old mother's basement leak problem. Charged a very high fee for not fixing…read morethe leak. Then refused to answer calls. Minus stars would be fair if possible.

Had Watertite out for a leaking foundation. Devon came out, and gave me a reasonable quote. work…read morewas started and completed on time. very happy with the job and glad I hired this company. No bs like the other companies had given me. I highly recommend them.

Beware. Do not go with this company. They completely screwed me in getting my new house and by…read moresaying any damage to the property is "cosmetic". They should get their licenses revoked. Trash company

Mr Mason LLC recently did some work on our chimney and we are very happy with their work. Steve…read moreand his crew (Sean and Brandon) replaced the concrete cap, two clay flue pipes, the top course of brick and tuckpointed all of the existing brick above the roof line. They cleaned up their work site everyday and did a great job. They were very respectful, easy to work with and professional. We highly recommend them for all masonry work.

Needed stone sill replaced after replacing driveway. Mr. Mason responded quickly and was out on the…read morejob site to repair. Removed old sill, replaced with new look limestone sill. Kept job site clean and had fair price. 10/10 job !

We called last week about leaks in our basement Nick came out Saturday and gave us a quote and was…read moreable to schedule us for Wednesday the next week. Kyle and Dennis showed up on time and did our repairs professionally and were very thorough and neat. Everyone we dealt with was very nice and courteous. We recommend them to any one needing repairs.

Had BWM come and waterproof my basement and it was a great experience. The technician that came out…read moreto first look at my basement was so knowledgeable, wasn't pushy & helped inform me on exactly what I needed, versus some other companies that came out. The crew that came to do the basement was very polite, cleaned up behind themselves and I honestly couldn't be happier with this service.

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

Empire Plumbing was called to repair a leaking shower valve. Joe accessed our situation, explained…read morethe repairs and provided a quote. The job was completed and all updates were explained and job site was cleaned up and returned to normal. Joe and Nick impressed us with their professional work ethic. We are very happy with this company and service provided.

My toilet was leaking into my crawl space. I called Empire and they came out the very next day!…read moreAndrew and his crew member explained that the wax seal needed to be replaced and the falange was too short so they needed to raise it with an extender. The job was completed in about 2.5 hours including all the clean up and recaulking around the base of the toilet. They were extremly professional and thorough. I highly recommed Empire for your plumbing needs!

Great experience with Detroit Metro Mechanical…read more We brought them in after our gas bill spiked nearly 10x and one tenant had consistently high heat while other units were fine. They quickly identified the issue as failed zone valve heads causing one zone to call for heat nonstop. The repair required temporarily removing the water heater to access the valves, replacing two zone valve heads, and restoring the system. Everything was handled efficiently and professionally. Since then, temperatures are balanced and gas usage is back to normal. Highly recommend for anyone dealing with boiler or zoning issues.

I was truly impressed with the technicians (Hunter and Dajon) they came and serviced our boiler…read more Their knowledge and experience along with their customer service was truly impressive in today's society. The cost was more than reasonable- especially when I received calls from other companies with a $20 plus difference per hour. I finally found a lifelong company to service our HVAC needs. It feels so good not being taken advantage of, especially being a woman. Trust me I don't give great reviews and recommendations easily...you want to call them FIRST!