Highly recommended!…read more Our water heater suddenly began leaking and I called Steve , having been very happy with their service in the past. Dusty came out the next morning and, since it was somewhat urgent, Steve was able to schedule Bruce to come out that afternoon and replace the water heater. He was on time, friendly and thoroughly explained the installed unit. Less than three hours later, the installation was complete. In a previous review (after main valve and toilet replacements) mentioned the many reasons I chose The Plumbing Pros. They include integrity, professional owner and tradesmen, quality workmanship and competitive pricing. They go out of their way to make sure the customer is satisfied. There's a good reason for all of their Five Star . Don't even bother calling anyone else!

We tried out The Plumbing Pros and had a very good experience. Our dishwasher was having an issue…read morewith it pushing water out of the air gap and all over the counter, and they were able to fix that issue quickly. They also gave me a quote ahead of time and the price stayed that amount. We were assisted by the plumber named Joe. He was professional, nice, informative, and helpful. I had looked at about 10 different plumber options and chose The Plumbing Pros because I felt they were very upfront, open, and honest. I really liked their website and how they had photos of the owner and their team, with some info on their experience. I also felt the quoted price was reasonable for the job, especially after getting several quotes (many other companies did not list an "out the door price" but just a diagnostic price with some unknown addon price.) I liked getting a price up front before the work was started. Long story short, we would use them again for future plumbing needs.

Great service ! He responded fast, fixed the issue quickly, and the price was very fair…read more Professional, efficient, and easy to work with. I highly recommend him to anyone needing plumbing work done.

Probably the last honest plumber out there. He provides superior service with integrity at…read morereasonable cost. He also provides amazing emergency services and exceeds all expectations. Can't recommend Castello's enough.

Fast response to an outdoor plumbing problem. Travis offered to come stat. It wasn't that much of…read morean emergency. I turned the water off and had bottled water. They showed up first thing in the morning and did very good work. In no time at all my water was restored.​

Really helpful and responsive. Friendly service. Did a great job! Would highly recommend.read more

Ash and Pat are the best, most honest and most reliable plumbing team in the area. After getting…read moremultiple quotes from other plumbers that seemed quite shady I had a conversation with Pat and he was very straightforward about what needed to be done. Not only was the work quick but you can tell that the crossed every T and dotted every I. These guys were thorough!!! Thanks Pat and Ash for a job well done!

Patrick was quick to respond to my phone call and get out to my home. I liked the fact that he…read morepresented me with an Estimate / Proposal as soon as they accessed the job. Patrick and Ash did a great job, I felt all their workmanship was high quality, they got right to work and completed the job the same day. At no time did I feel that they were rushing to move on to their next job and took all the time necessary to answer all our questions clearly. They left my home clean and repairs completed to my satisfaction. I would recommend Patrick and Ash to anyone needing an honest and reliable plumbing team.

We were originally referred to Steve by our neighbor and are so glad we were. This was actually the…read moresecond time he's helped us -- he had pictures from our first visit, explained everything clearly, and really put us at ease about our water leak concerns. Very professional and puntual. Great follow-up, service, and communicator (as easy as sending a text message). He let us know we could reach out anytime. Highly recommend Ed & Meghan E. Lincoln

Steve made a special stop at the end of his day to perform a possible leak check, which I so much…read moreappreciated! He was so kind, pleasant, and honest. He put me at ease and was so nice to answer my questions by text and phone! You can't go wrong with Steve!!

5.0 Connie M. Citrus Heights, CA…read more 3/1/2023 Install or Repair a Toilet I needed a plumber to install a Toto toilet G-Max refill valve on my 20 year old toilet. I cold called Acknowledge Plumbing. They were very polite and knowledgeable on the phone. I asked them to find a Toto refill for my specific toilet. I had hired other plumbers before and I truly don't know if I ever had a plumber actually install a G-Max, despite what they said. However, Acknowledge found a G-Maxx (out of the local market) which they ordered. Gage came and and installed the refill valve. Gage was very personable, knew exactly what he was doing and was very neat. I can tell it's a G-Max because of the power and sound. I'm very happy. Acknowledge Plumbing is my new plumbing company! I highly recommend this company.

Refused to pay for the front bumper replacement on the Ford Transit work van that Steve drives,…read morealong with repairing the burnt wire harness for the brakes on the "Mongoose" hydrojetter (5000lb) trailer, such damaged harness caused the electric trailer brakes to not engage which resulted in 2 different accidents , excessive brake wear on multiple vehicles. Work was preformed at Autobody Unlimited, per the request of the President Jordan Haven. I am personally out of pocket $500 for the front bumper. total cost $1500 for both repairs. Please contact me at 530-648-4720. thank you.

Water heater stopped heating on Friday afternoon. Was able to have 5 Star Plumbing come by the next…read moremorning. Diagnosed the issue and suggested there may be a warranty available from the company that installed the heater. This ended up to be correct. 5Star was prompt and professional.

I requested a bath tub faucet replacement. I received a quick reply, with a same day response and…read morean ETA of a couple of hours. I asked for an estimate for the job and was given a quote in the amount of $370; a cost I was OK with. I agreed to that cost and requested notification of ETA. I received a text message indicating the service person was on their way. The service person took a look at the faucet and almost doubled the price of the job.('$651.20). I was mortified. I questioned the cost increase and was provided a terse explanation. Realistically, no amount of explaining could justify the unreasonable inflation of cost. The guy was in and out of my house within 20 minutes. I won't ever use 5 Star Plumbing again. I will not recommend 5 Star Plumbing to anyone. The reason for the 2 stars - same-day service, notification of ETA, and he cleaned up after completion of the job. That's it. The absence of the other 3 stars - ridiculous inflated cost. The review process asks the question... What could improve? The best answer I have for that question...I should improve. I need to pay closer attention to the content of the negative reviews. I won't make that mistake again.

Absolutely 100% recommend, David Suarez, of Dave's Plumbing. He is professional, honest and very…read moreknowledgeable when it comes to, replacing, repairing and installing, his prices are very reasonable. I had a whole list of things my husband and I had been putting off, David came out and gave us estimates and we were able to decide which items were a priority. After he started my husband and I decided to have him do everything on the list in addition to a couple other items. He's honestly a Jack of all trades.

Super fast, friendly service and a great price. Call these guys first they are very fair. If you…read morethink plumbers charge too much watch YouTube and try to do it yourself first like me lol

During a recent renovation project we had several major problems pop up that turned our plans…read moreupside down! Brian stepped in and identified some of biggest problems and had solutions. The staff that he sent to do the work were wonderful! Eric and Heather were calm, confident, knowledgeable and professional. Brian, Eric and Heather could not have been a better solution to our problems and we will be calling Brian for all our plumbing needs.

Excellent communication, knowledgeable and friendly staff. I am impressed. Thanks guys!read more

Andrey took no responsibility for his team's damage to our house, he lied about taking steps to…read moremake financial compensation that he agreed to in writing, and now he will not respond. The work took 2X as long and he did not do the work as he communicated and was a terrible communicator throughout the project. If you want more details, see below: Contracted West Coast Flooring (Andrey) to sand and refinish floors. Andrey advised they would remove and reinstall the toilets. We emptied the house. Work that was to take about 1 week ended up taking 2 weeks. We would randomly stop by during the sanding process and find no one there but we were assured they would finish on time. The workers clearly worked hard when they were there but it was apparent they were not dedicated to completing this job in one push. Because we were not living in the house anymore, we had flexibility on time. However, from the start, WE were the ones notifying Andrey that things were not at the stage where they should be given his timelines. Throughout the project, Andrey resisted communicating status, revised timelines, surfacing obstacles and preferred to hide the details of the work from us. There is definitely a cultural bias here toward appearing strong and masking the finer details that are germane and material to homeowners. As it turns out the workers decided to take a pedestal sink out of the bathroom as well as its toilet. We only learned later that they did NOT in fact remove the toilet in the back of the house and never told us this. After 2.5 weeks they completed the work in early October and the floors looked much improved. We did have them replace word for a transition between the kitchen and back porches which were floored in pine that they did in a rainforest wood with mahogany grain nothing like the clear pine of the floors on either side so it stuck out like a sore thumb in the center of the flow in the back half of the house. On the whole their floor work was worth what we paid. Their project management, communication and transparency were NOT. And if you can live with people like this, enjoy the product. But we had a plumbing problem from their work I will describe. When the floor refinishing was complete, we put the empty house on the market for 6 weeks. During this time no one lived there or used the toilets or sinks. We decided to rent the house out rather than fight a failing housing market. The tenants moved in 3 weeks later. By this time the work had been completed about 50 days before the tenants moved in. As soon as they did, they reported a pool of pool of water in the basement under the back toilet and the master bathroom sink was leaking all over the new floor. We called in a licensed plumber who charged $250 per hour the normal rate in California post-Covid for a professional, not a handyman. He found the toilet in the back had not been seated correctly. I asked the plumber to reseat that toilet and the main one as well as fix the leaking sink. As it turns out the main toilet's mounting bolts had been damaged when the flooring crew removed or replaced it. The plumber also found that the sink drain was cracked in 3 places and its pedestal was not mounted to the basin. This took 9 hours to fix, so about $2025. I raised this issue to Andrey and ONLY THEN did he inform me that they had decided not to take out the back toilet and not tell me....so that toilet's problem was not his fault. He admitted that the main toilet and sink were touched by his team so he would begrudgingly pay half the repair cost. He then began to argue that I should have called him to make the repairs (the people who caused the issue in the first place), and then belittled me for paying $250 for a plumber which he said "only lawyers make that much". Despite this, he agreed in writing over text to send me a check. One week later, no check. Surprise! I texted him and he said he would check and I had to remind him again to check. He then claimed he mailed a check. 10 days later no check. Surprise! I texted him and he won't respond. I consulted with a tax attorney who advised I submit to the IRS a 1099-NEC to advise the IRS of the work. I asked Andrey for an address to send a copy to him as required for this to and he again would not respond.

West Coast Flooring knocked it out of the park! Andre was very knowledgeable and explained the…read moreprocess necessary to install hardwood flooring to match existing in our 102 year old house. From the very beginning the installer, Paul, showed his skills. He kept us informed throughout the install. The stain he applied on the new wood was a perfect match. His craftsmanship was top notch. I highly recommend this team. Terry D