1. West Coast Flooring

    1. West Coast Flooring

    0

    Newcastle, CA

    West Coast Flooring

    4.3 (6 reviews)
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    8 months ago

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    2 years ago

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    2 years ago

    Amazing workman's, awesome fast working staff, great communication would love do do next project with them again

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    2 years ago

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    3 years ago

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    2 years ago

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    I cannot say enough good things about Premier and the install team. We had roughly 1200 square feet…read moreof engineered hardwood installed in our home. Cindy worked with us to provided a straightforward, transparent, and competitive quote. From estimate to installation everything was seamless. As new homeowners undertaking a project such as this was stressful, but Premier and the install team did everything in their power to ensure we were comfortable and taken care of every step of the way. I want to give a special shoutout to Jamie, Jason and their boss Avary who took charge on our floor install. They are skilled, hard workers, with genuinely great attitudes. They were respectful of our home, answered all of our questions, and went above and beyond (such as installing new baseboard in our bathroom even though that was not part of the job.) I would 1000% use them again and will specifically request them when we move forward on recarpeting our bedrooms. I encourage anyone who is looking for new floors to check out Premier, and if you're lucky you'll get Avary, Jamie and Jason on your job.

    Do NOT use Premier Flooring in Grass Valley. I trusted them to do a small kitchen and told them it…read morewas important to level the floor and even install a new subfloor if necessary. I offered to pay extra labor to make sure it was done right. They dumped a couple bags of leveling compound in 1 day and set the floor. The cabinet guys later pointed out the floor was still out of level and I have dips here and there where there should have been more compound. I called Craig back to the house to look at it and he said there nothing they can do. That was their best work. Well I'm here to tell you they charged me over 4k for this and now I'm stuck with it, I hate it and if I could rip my floor out and dump it in their F*CKING lobby I would. I saved for YEARS for this project and they ruined it, I can't do it again. I'm screwed. DO NOT SHOP HERE.

    LJ Floors - Random width Antique Oak

    LJ Floors

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    Highly recommend LJ Floors. Recently purchased a new construction home and wanted to replace carpet…read morein the den with the same luxury vinyl plank flooring already in the adjacent rooms. It was a smaller job, but he still took the time to come out in person and give me a quote the same day I contacted him. This included removal of the carpet, installation of the new flooring, and reinstalling the baseboards along with touchup paint where needed and re-caulking. Paul's communication throughout the process was excellent. We set up the installation date and time and he and his son were able to knock it out in just over 3 hours at a reasonable price.

    Recently bought a new home and wanted to redo the floors. We reached out to a few flooring…read moreinstallers for 1700 sq ft of LVP, and from the beginning Paul stood out. He was extremely responsive, polite, and courteous. He and his son Keaton came out for an estimate promptly and came back with a reasonable quote extremely fast. I had many questions regarding the process, but Paul proved himself trustworthy with his quick and thorough replies. He referred me to Tile Liquidators in Roseville (also a great experience) and even when we decided to change our mind from LVP and go with Revwood laminate there wasn't any problem. Paul sent me photo updates constantly, and completed the work quickly but meticulously! He always left the house perfectly clean after working. We are so happy with our floors and overall experience with Paul and LJ Floors. Highly recommend!

    S&G Carpet and More - Rocklin - You Pick the Floor We Do the Rest - Including Baseboards

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    I had a great experience from start to finish. Ben Miller in the showroom walked me through the…read moreprocess of choosing the color and product line, ordering the carpet, and setting up the measurements and estimate. Isaac came out, did the measurements, created the estimate/quote and set up the order. Augustino took care of installation, arrived on time, was efficient, friendly, gave some of the areas a necessary enzyme spraying (pet smells) and was done in just a few hours- all in all a really easy and efficient process. Thank you S and G-

    Very disappointed with the customer service at this location. After visiting about five times, we…read morefinally purchased over $7,000 in flooring. We then returned and spent another $4,000 on carpeting for just one room and a closet, spending over $11,000 here in total. Before our flooring purchase, Trixie told us that unused, unopened boxes could be returned with a 25% restocking fee. The store came to our home twice and measured our floors, yet we ended up with two extra unopened boxes. When we tried to return one, Trixie told us for the first time that there was a five-box minimum and pointed to the contract. That may be what the contract says, but it is NOT what she represented to us when we made the purchase. Customers should be able to rely on what a salesperson tells them. What is especially disappointing is the complete lack of customer appreciation after spending over $11,000 here. We were actually planning to return and replace the carpeting throughout our entire second floor. After being treated this way, we will absolutely take that business elsewhere. They were sweet as pie when they wanted our money, but the customer service changed once they had it. We will not be returning. Take your business elsewhere, where your money and your patronage will be treated with appreciation and respect.

    West Coast Flooring - flooring - Updated September 2026

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