I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

I really appreciated everything Ben Willows with Austin Roofing Company & Water Damage did for my…read moreroof replacement. What started as raccoon damage ended up turning into a full roof replacement--something I had been putting off for a while. Ben took the time to walk me through every step in detail, including how the insurance process works. That alone can be stressful, but he made it much easier to navigate and gave me peace of mind throughout the process. He was professional, responsive, and communicative from start to finish. There are plenty of roofing companies out there offering similar services, but I truly felt that Ben and his team provided the best value without compromising on quality. I'd highly recommend them to anyone in need of roofing work.

They did a great job -- Javier, Zuriel, and Gerardo, the mitigation team, were excellent. They…read morewere very conscientious, polite and effecient. They did a great job.

We had a fire in the garage of my townhouse and my insurance company recommended Puro Clean and a…read morefew other companies, to clean up the mess. There was very little water damage, but lots of smoke damage. After they did the cleanup, I decided to also use Puro Clean to do the rebuild of the interior of the garage. Although their cost was a little high, they would take care of everything and I wouldn't have to do anything (like hire another company to replace the garage door). The ONLY reason I gave 4 stars vs. 5 stars is, their communication with my tenant. The tenant would take time off work to be there and they didn't show up a couple times. After speaking to Jorge about this issue, the matter was resolved and they were on time after that. All in all, I'm very pleased with the outcome of the garage with everything being replaced that needed replacing and everything restored the way it should be.

I had some pipes break under my house the other day and I called Roto-rooter. Fred was my main…read morecontact and he was very professional, friendly and nice. Five different guys came out for this plumbing issue and all of them were great. It appears the leak is gone now and Fred even swung back by this morning to make sure everything was done to my satisfaction which is nice in 2026 where so many people don't even seem to try anymore. I will use these guys again if I have any additional problems

I called them out to snake a clog because they were fast and reasonably priced when I called 4…read moreyears ago. This time they didn't give me a quote in advance and it was 50% more than last time. They had someone come out with a camera without informing me that it would be an extra charge. The guy with the camera told me my cast iron pipes were so "rotten" that I needed to replace them on an emergency basis and that I shouldn't even flush toilet paper in the meantime. He quoted me $43000 (my house is less than 1000 sq ft with 1 bathroom). He made up a weird story about having to promise to work overtime to get me a "discount" even though he "doesn't work on commission", I guess so I would feel pressured since he was supposedly doing me a favor. That plus the supposed urgency made me wary because that's exactly how scammers operate. I had a much more reputable company out the next day to get a second opinion and come to find out, not only are my pipes completely fine and expected to last at least 3-5 more years, but the actual going rate when I do need the work is less than $20000. So I wasted time and energy trying to figure out how to pay for this "emergency repair" plus the fee for the 2nd company to run the camera for literally no reason. Roto-Rooter clearly saw a female homeowner and assumed I would make a good mark. I will never call them again. PS it's weirdly convenient that in the response to literally every 1 star review, they're "not able to find your records in our system."

I cannot say enough wonderful things about Integrity. I have been doing business with them for at…read moreleast 11 years. First with homeowners insurance and then 5 years ago when I started my business, I went to them and they got me the best deal I believe I could find. I have a special kind of business that most insurance companies won't touch but Mike and his team worked till I got all the coverage I needed. Something I really appreciate is that I feel like I am in good hands and I trust Integrity. Mike only offers me what I need and doesn't try to sell me extra things I don't. He explains the policies fully in terms I can understand and always answers my questions promptly. Definitely recommend and I have.

From the owner: Full service insurance agency. Property & Casualty, Life & Health, Bonds. We write all types of…read moreinsurance and bonds for our clients, plus notary services. Commercial Insurance to include Workers Comp, Property, General Liability, Equipment Floaters, Builders Risk, Umbrella Liability, Directors & Officers Liability, Farm & Ranch, Aviation, Employment Practices Liability, Flood, Kidnap & Ransom. Personal Insurance to include Homeowners, Auto, Boats, Personal Aircraft, Motorcycles, Personal Umbrella, Jewelry, Guns, Farm and Ranch, Fine Arts, Renters Insurance, Flood. Group and Individual Health to include Life, Dental, 401K, Gap, Vision, Medical Bonds ranging from License & Permit bonds, Railroad Commission Bonds, Payment & Performance Bonds, Business Services Bonds, ERISA bonds, Construction Bonds, Notary Bonds.

TLC and their inspector Patrick Gilson did a very thorough job. Because we weren't there, he took…read morethe time to go over what he found with us over the phone. The report was easy to read and very comprehensive. Plus, he came out on a Sunday. I would highly recommend them!

Inspector was VERY helpful. He checked EVERYTHING and left no doubt that everything was checked…read more With his report we were able to make an informed decision as to whether we wanted to continue with our purchase. I was very happy with the service provided. Thank you.

PICTURE THIS: It is 11pm on a SUNDAY night and you've just…read morebusted a water pipe. As you are holding the hole down and your husband is going to shut off the main water line, you're thinking ahead and wondering what hell you just got yourself into. You call your usual plumbing service and to your dismay, they say that they'll send out your info and *hopefully* someone will be able to come and help you...which never happened. You call Roto Rooters and INSTANTLY you are told that someone will come by within half an hour to look and provide an estimate. *open wide eyes* WOW. Indeed, a supervisor came by, looked at the issue and told us that he'd contact someone who would get in touch with us. In comes CODY, calling us a little after 12am and letting us know that he's on his way! TWELVE AM folks. The sincerity we found in this guy goes above and beyond. He unfortunately didn't have the piece on hand that we needed but he told us a time that he'd be by on Monday and HE GOT THE JOB DONE. Let alone, he travelled all the way from Canyon Lake TWICE in a 12 hour period to help us out. We couldn't be more thankful. HOLLER at Roto Rooters & ESPECIALLY CODY if you need something fixed. If we ever need services in the future, we found our company!

We've been having issues with our water softener lately and so far it's been a trip and a half…read more Roto is now the third company we've called in this string of happenings. The first was a local plumbing company (Call George - which didn't do a bad job but helped diagnose the softener issues about a week ago) The second company (original installers - ONIT Water) came today to inspect it and what a nightmare they've been. Never EVER would i recommend them, even to my worst enemy. After coming home from work (I work outside in the heat) ONIT not only left our water off but the shutoff cap was off and tool still laying on the ground. I look up 24 hour emergency plumbers and Roto Rooter pops up. I call them and they hook us up with Josh. Poor Josh comes in around 8:30pm super informative about everything and kind. Not only was he not judgmental about our utter lack in plumbing knowledge but super informative on various questions as well as calming other concerns. (Even checked our pressure, which CG told us was an issue) and showed me how to turn the water off and on. Thank you to Josh and his quickness and kindness. I'm glad he also got a new tool out of it too (lol) We'll definitely be using Roto or Josh to help with a third opinion and hopefully resolving some of these issues in the future. I can finally relax after this week long escapade knowing that there's someone super reliable to help!

Alamo Flooring and Construction should NEVER be on your short list of contractors - workmanship is…read morepoor, they are dishonest and treated me horribly. I ended up firing them halfway through because of the dishonesty and condescending behavior of almost everyone in the company. First, was the walk through for the initial damage. Multiple areas of damage from the flood were missed (closets, ceilings, other half of stair banister, paint damage, all closet built ins damaged etc..). Even when asked to add to the list, it was ignored or lied about and said that my adjuster denied it. I know this to be true because after firing this company my adjuster personally came out, saw the damage, included it in his estimate and covered it directly. Second, the workmanship was poor. The banister was removed and instead of sanding down the chipped areas, they were just painted over. The chipping can be seen easily and I even cut my finger where debris was just painted over. The entire ceiling (as quoted) was not painted. Obvious squares around returns/vents/speakers were different colors. When questioned, I was told that I was looking too closely. The reassembly of the banister to the walls is horribly done with different color paste. The railing of the banister (not on the job list) was wiped down with a tarnish that left it sticky so the original varnish was removed and changed the color of the railing. The caulking job was so bad on the baseboards that there were huge gaps and globs on them (this was eventually fixed). Their taping job ripped wallpaper off of my wall in multiple places, tape on my fan left spots where the paint was pealed off when removed, left a few dents in my walls where they were working, and cracked the stair railing mount plate. They refused to cover the wallpaper damage and offered me $40 for the railing mount to include parts and labor. Third, they were very rude in EVERY dealing with them. During the blue tape walk through, I was told that all of the damages are just a part of the risk of having work done - and nothing was done about them. When I told them what color to paint the trim and banister was told that "Women don't know what they want" and they argued rudely about it till they finally did what I asked. I have dealt with many construction companies and I can say without a doubt this has been the worst experience I've ever had. I would run from them if your insurance assigns them to your job.

This "outfit" was a USAA insurance referral. Let's just say USAA has slipped a bit. I had severe…read morewater damage from a leak (brand new roof) and needed extensive repairs in my master bathroom and the pantry below. This company was committed to minimalism and did extremely low quality work. It became so bad we made them finish and had to go out of pocket to finish repairs in the pantry. We voiced concerns and received little empathy from Cody or USAA. I wouldn't hire this group for anything. This pic is about 9 months after their "work"