PLEASE DONT GIVE COMPANY BUSINESS. They responded, asking for my address... because misleading customers is a practice they seem to perform often enough to not keep accurate records. I responded and no response. Shady, shady, shady. Y'all should be ashamed of yourselves. read more

Clarence from Superior Garage Door did an absolutely outstanding job installing our garage door opener. He was very professional, punctual, and clearly experienced. The installation was done perfectly and everything works smoothly. What impressed me the most was how patiently and clearly he answered all of my questions. He explained everything in a way that was easy to understand, which really gave me confidence in the work being done. You can tell Clarence takes pride in his work and truly cares about the customer experience. Thanks to him, this turned into a very happy and stress-free day for us. I highly recommend Superior Garage Door, and especially Clarence, to anyone looking for professional and reliable service. read more

Same day service, reasonable charge and excellent customer service. What's not to love? I highly recommend Superior!

We had a Great Experience. They are a local business. Very responsive. The consultant was very good at recommending options for choosing the garage door and style. The install was very efficient. Highly highly recommend. read more

Messaged this place for service requested on my garage, it was getting stuck whenever I tried to open it. I made an appointment for them to come out and inspect it, turns out my spring was broken. Before any service was done, it was explained and shown to us what the problem was. The tech had the parts we needed to complete the job right there n then for a reasonable price! Excellent customer service and professional, will do business again here! Thank you team! read more

Mark at Superior Garage Door was EXCELLENT. He provided repair and partial replacement options that fit within our budget. The repair was done quickly, and it runs quieter than before it broke! read more

I ordered a garage door opener and scheduled installation all through Home Depot website. The service rep. Arrived promptly he was friendly, professional and installed my new garage opener fast with no issue. I will use Superior Garage Doors for all my garage tune-ups and service needs. Thank you, read more

Quick response to my request for an appointment. I had to reschedule at the last minute and they were very accommodating. They gave me a call 10 minutes before the service truck arrived. The guy was friendly and professional. Fixed the problem with my roll-up garage door. Very reasonable price. Highly recommend this company. read more

TL:DR; Not an honest company. Charged over $1000 to replace garage door opener unit after they couldn't fix our existing unit. Our garage door stopped working, so I contacted Superior Garage Door on 12/9/24 because they are the servicer of genie garage doors in SGV. They were able to schedule same day repair. When Mark, the technician, arrived I told him I suspected the logic board not functioning. Mark quickly dismissed my suggestion and told us he'll find the problem. He ended up replacing the capacitor and charged us $182 for the repair and parts. That same night, the garage door wouldn't open. The next day I called Superior Garage Door and was told they'd be sending the technician out again and wouldn't charge us unless another part needs to be replaced. This time when Mark arrived, he didn't bother checking the garage door opener unit, but just stated "You got a bad logic board." He informed us we'd have to get a new garage door opener. We asked how much that would cost and he quoted us $800 and told us it could be done next week. Before he left, we asked him since his repair didn't remedy anything, if we could apply the service and repair charge towards the new garage door opener. Mark said sure but to have the installer call him because he doesn't do installations. 12/18/24: Our new garage door opener was installed and when it came time to pay, we told them to call Mark about applying the previous charge to the bill. The installer told us they would apply $120 off, and proceeded to hand us a bill for $832! This exceeded the cost Mark originally quoted us EVEN after applying the cost of the previous failed repair (also notice they only gave us $120 off but charged us $182 on the first visit). In the end, we were charged over $1000 to replace our garage door opener unit. Google says the cost of a new garage door opener with installation typically costs $600. Don't get bamboozled by this dishonest company. read more

Superior Garage Door in Covina was recommended to my family 3 years ago! I was immediately impressed by Windy and Mark in their sales office where they had a few doors on display. Mark thoroughly explained differences between their doors and the competition. In addition, Mark helped us choose a garage door opener suitable to our needs. He explained the differences between Lift Master and Genie openers and their warranties. After choosing a beautiful decorative wood grain CLO-PAY Door and a Lift Master opener, Windy and Mark made the purchase and installation process seamless. Superior has been out to service our garage door since initial installation, and they have always demonstrated a cheerful, knowledgeable, and professional demeanor! I highly recommend using Superior Garage Door if you need service or a new garage door or an opener. They are a family oriented business and they definitely give you that small town family friendly service every time you reach out to them for help! read more

Mark did a great job replacing garage door springs within the time window. He was very responsive and got the job done quick. Reliable company that also installed the garage door 21 years ago. read more

This company knows everything about garage doors. Better than any company you'll ever hear advertise on the radio. Reworked my garage to have higher clearance by using side drive openers and accomplishing everything I was looking for. Easy to work with on design as well as installation timelines to work with other contractors. Recently had a spring snap and was quoted a couple days to come out but Wendy said she would keep my file next to the phone if there were any cancellations. Mark was out later that day and finished the job quickly and efficiently. He knows his stuff. Can't recommend this business high enough. read more

What an amazing experience with this company. From start to finish they made my garage motor repair a breeze. Wendy called me to schedule an appointment and worked around my schedule. The day the tech was scheduled to arrive, Wendy gave me a call that he was on his way. When Clarence arrived he was super knowledgeable and friendly. He went above and beyond to fix my opener. This new opener is so quiet and smooth, I'm so happy I got Clarence and Superior to work on my opener. I will be a life long customer. read more

We had Genie garage door opener installed by Superior Garage Door. Clarence who worked on our garage door was very knowledgeable and very professional. He installed it quickly and answered all my questions. He was very helpful. I will not hesitate to recommend this company to install my friend's garage door opener. Very pleased. read more

Superior installed our garage door and opener 18 years ago, and it was one of the first things we had done when we moved in. We are constantly in and out of garage daily, and it has worked flawlessly all these years. Great job, Superior! read more

Very pleased with how fast they came out and they completed the work for less than they quoted initially. No attempts to upcharge or sell us additional work or services. Thank you!! read more

I got a text from a friend this morning..."Help! Who do I call for garage repair?" Easy answer! You call Superior Garage Door! My parents used them for decades at their home in West Covina and they have been to my Claremont home as well over the years. They put in a new garage door for another friend during the shut down when I recommended that she call them. My friend just texted me that Superior has already been to her house and fixed her garage door and "they are awesome!" We need to pay attention to small businesses like this and heartily support them! Consistency of service is so important! I never hesitate to recommend Superior because of their amazing work ethic and customer service. read more

Called them because my garage door wouldn't go down all the way. The person who answered my call, (Wendy), told me it sometimes is a simple fix and proceeded to help me troubleshoot the problem right then and there. Sure enough, all it took was a simple sensor adjustment and the problem was solved. My impression is that this is a company that truly wants to provide service to its customers in a fair and honest manner. Thanks Wendy. You have earned your company a customer for life! read more

Everything from start to finish was seamless. Excellent job in service and was very responsive throughout the process. We didn't have to worry about anything since they are reliable and a good company to work with. We needed our garage door replaced and we now love our brand new home. Mark and Clarence were professional and always prompt to let us know when they were on the way. once again, excellent and we are so happy to have found a trustworthy, reliable company. Thank you Mark and Clarence for providing top notch service and dedication. We couldn't be happier for our new garage doors! will definitely recommend for neighbors and family! read more

Superior is not just the company name. It's how they approach their work. They are superior in service, knowledge of the industry, and professionalism. They just installed a new garage door opener at my home in short order after helping me for years to keep my old one running. I couldn't be happier. From Wendy in the office, to Mark who installed the new one, they are friendly and personable. Their prices are fair too! Superior Garage Door is highly recommended. read more

Mark and Wendy were very professional. Mark came out and gave us a quote and we went ahead and ordered our Cloplay Garage Door through Superior. It took a little while to get the door, but it was well worth the wait! Clarence came out and installed the door and new LiftMaster Opener. He was very professional, courteous and was an expert at installing this door. Very Happy and Pleased with Superior Garage Door Service. read more

Superior Garage Door - Cloplay Garage Door - Garage Door Services Near Me - Covina, California

When the garage door came off the tracks late last Saturday night my wife and I were extremely worried. From the looks of the lopsided door and the rollers that had popped out we figured a whole new door was in our future. I called Monday morning and Superior had Mark out THAT afternoon. I thought he would tell me we needed a new door. Nope! He very kindly told me he sees this sort of thing all the time. I could not believe that in less than half an hour our door was fixed and working beautifully. The cost was much, much less than I anticipated. It probably would have taking less time but I asked a lot of questions and also asked him to replace some other parts. I cannot thank Superior, and Mark specifically, for turning our nightmare into a dream. read more

Our garage door was vibrating and squeaking so I called Superior Garage Door. Wendy who answered the phone was nice, and surprisingly said they could get out this afternoon. Mark introduced himself and got to work. When he was done he told me that the opener was missing one screw and another was loose. So glad that we called! Definitely recommend them. read more

My garage door had a broken cable causing one side not to close all the way. They came over and replaced both cables and lubed all the parts. Now my garage runs smoothly where before it was really loud. Mark the technician answered all my questions I had and was very friendly. I would definitely use them again for any repairs. read more

I was researching different garage repair companies and this one felt like it was it. I spoke to Wendy and she was very informative and knowledgable and was honest with me. I had originally scheduled an appointment with them in 2 days. But Wendy was able to squeeze me in the same day! Chris Reed is an awesome technician too. I loved how friendly he was. He was honest and gave a fair price too. We will be coming back here once our garage breaks and will be calling them to replace our doors soon. Thanks Wendy and Chris!!! 5/5 stars. read more

Wendy was very pleasant and professional arranging appointment to fix our garage door. Technician Mark with lots of experience came out and replaced springs and installed Aladdin's Genie motor. Definitely knew his stuff and courteous. read more

We've used Superior Garage Doors since we bought our house in 1997. We recently upgraded our old noisy opener with a smart garage door opener, that is whisper quiet. And we love it!! It even has a motion activated HD camera for extra security. Clarence was the installer and he did a stellar job!! No mess, and very professional. Superior Garage Doors is our go to company for all and any garage door needs. Daryl W. read more

Very friendly, didn't try to upsell, didn't try to point out problems that weren't there.

I want to start this review by saying I really wanted to give Superior Garage Door five stars.... Unfortunately, below is our recent experience using them. About two months ago the wife backed into the garage door before it fully opened. *A total accident honey so don't kill me for saying it happened! :-) We called Superior and they were able to come out that afternoon and totally save our butt by getting the door closed and secure despite the damage. Hence, my really wanting this to be a five star review. We purchased a top of the line custom door and a new opener from them that day and were quoted a 4 week turn time. Skip ahead 4 weeks...... They came out and installed the door and opener as promised and on time. The door was/is beautiful. We were disappointed when we were told the opener was not compatible with the garage door opener system that came with either of our cars, and neither was over 3 years old. It would have been nice to have been told this up front. We might possible have gone with a different opener or one we purchased elsewhere. Skip ahead about two weeks.... the wife comes in the house all upset. She got in the car, opened the door and the door opener did not open the door all the way. She hit it again, but fortunately she was going slow and there was no damage. She was VERY upset at herself for doing it again to the brand new door. Her car got scratched by the hit as well. Two days later, I opened the door from the button on the wall and noticed the door did not go up all the way. It stopped an entire panel short of opening. Just enough to not let a car pass. I was thrilled to tell the wife it was not her fault and proceeded to call Superior and left a message asking them to come out and look at the opener. The next day, my wife received a call back from the wife of the owner. She asked my wife what she did wrong to cause the problem. When my wife said the door did not open all the way she told my wife that could not happen and actually accused my wife of having taller tires put on her Tahoe. She finally sent someone out and he told us it was operator error and even went so far as to put a red mark on the track to "show us" that if it happened again it was our fault. Not nice! Jump ahead another week ( Thursday) . My wife comes home from work and clicks the door open. It only goes up to the last panel again. My wife, upset as you might guess, calls and leaves a message for Superior, as they closed at 4:30. By 10:00am the next morning, they still haven't called back. So, my wife calls Friday Morning, and gets the owner of the establishment again. She said my wife's message was rude and there was nothing wrong with the door opener. We offered to send her photos, but she said she had no way to receive them. She finally agreed to send someone out on Monday between 2:00pm and 4:00pm. but my wife had to be there so the tech could "show her how to use the garage door opener properly". My wife took the day off to comply with her request. As you might guess, they never called and never showed. My wife called the next day and the owners wife said she wrote our phone number down wrong. Even though they had all three of our numbers, home and cells, in their computer. No excuse or apology offered. After the wife of the owner chastising my wife for being upset about taking the day off, she told her they would send someone out Thursday morning between 8:00am and 9:00am. This time I stayed and waited. At 9:45am my wife called and they said the appointment is on the schedule for Friday and we would have to just wait. Friday, they finally came and replaced the garage door opener motor unit. The installers who work at this company are very nice, professional, and do a good job. We were thrilled they were able to help us get the initial door closed and secured. However, the attitude of the owner of this company's wife, forces us to take the review from five stars to two, and even then I think two is a gift. I understand the owners wife is something like 72, but this does not excuse her behavior! For now, as long as the current ownership is in place, we cannot recommend Superior Garage Door for anyone. read more

Superior Garage Door - Our garage door the would not open all the way. Please check our review on this company. - Garage Door Services Near Me - Covina, California

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I called Superior Garage because our old garage door was jamming and we couldn't quite figure out why. For a super reasonable house call/tuneup/maintenance fee, they were able to come out the same afternoon. They called to let me know when they were on their way and when Chris arrived he was friendly and professional. He identified the problem immediately, had it fixed in maybe 20 minutes, and my garage door now runs smooth as butter. I wish I would have called so much sooner. read more

I have use superior over the years many times. Their prices are very reasonable their technicians are very knowledgeable. They are always on time and responsive. This is the only garage door company I will consider using read more

Our garage door fell off it's track. I found superior garage. The owner responded to my inquiry within 30 min with an actual price :) He came out the next day as promised and repaired my garage for the cost he originally gave me. Very fair, professional and friendly. This is the kind of company you hope to find and work with. Thank you read more

Great service, reliable work, clean - highly recommend! We had a problem with one of our garage opener motors. These guys came out, did their best to fix the current unit but determined it ultimately needed to be replaced. Came back the next day and installed the new unit. Everything is working great. read more

My Garage door broke last night. I sent a message on Yelp and got a reply in 2 minutes. He knew it was a broken spring and arranged a technician to come today. He replaced the springs in about 20 minutes.Also they knew the last springs were changed by them 22 years ago when the previous owner had the house. Top notch. read more

Excellent excellent excellent! I was lucky to snag a same day appointment for a repair. Communication with Wendy and Mark was seamless, cost was very reasonable, and Chris was so kind, helpful, and funny! Home repairs are never fun, especially urgent ones. But what a relief it was to find and work with this company! read more

Last Thursday morning, I had a garage accident and did some minor damage to door and cable. Called Superior because they were local and spoke to Mark the owner. I asked if there was a tech that could come out and he said not till the afternoon time but I needed someone to come out earlier because the door would not close, even manually? After describing my issue, Mark did a quote over phone and I accepted. He said he'd be able to come out before noon and he did. He untangled and reset the right cable and was done in less than an hour. Highly recommend Mark and Superior if you want a no hassle repair with prompt and honest service! read more

just a big shout out to Chris, he arrive here to install a garage door opener and within an hour he was done and completed the excellent work. Chris is thoughtful and excellent installer. if you need and type of service to your garage call superior door... Richard read more

A few days ago, our garage door wasn't properly closing and was out of alignment. I messaged Mark via Yelp and got prompt replies and sent photos to him. He gave me an estimate and we scheduled an appointment. His technician, David, came by and helped my parents out with the garage door problem. My parents loved the repair and the super fair price we were given for the work done. Highly recommend them for anything garage door related. Thanks again you guys, you rock! read more

Can't say enough...but I'm gonna try! Starting with Windy and Marc. Superior isn't just the name, it's the best description of their customer service!!!! Friendly, fast and done right! The tech, Chris was on point, very informative and pleasant to talk to. They go the extra mile...SUPERIOR IN ALL ASPECTS, give them a call if you want the job done right! read more

Thank you to Wendy, Chris and Mark for doing such a great job on my garage door opener repair. I have used you for everything from repairs on my old wooden doors to installing my all new doors and opener and you have always done great work. read more