Arron was on time, professional and friendly, he is the owner operator. Came out on a Sunday and was finished in a timely manner. I highly recommend Shepard Doors. read more

Honest, reasonable pricing, and knowledgeable. He provided great advice and did a wonderful job. I've already saved his contact info for the future and will be recommending him to everyone I know. Thanks for the great service!" read more

One of the best customer service experiences of my life. Not only was the pricing fair, but he went over the top to dial in my garage door, and sidemounted opener. Now you can barely hear my door open and close. read more

Our garage door was not working properly so based on their 5 star rating, I called Shepard Doors. Aaron returned my call promptly and we scheduled a time for him to come out and evaluate the problem. He quickly determined the cause was a faulty wall switch and replaced it with a good used unit... and only charged me a reasonable service fee! Fast, efficient and friendly, that's Shepard Doors. read more

Shepard Doors - Good replacement wall switch. - Windows Installation Near Me - Glendora, California

10 Stars should be the minimum for this business. Aaron was swift in response and very knowledgeable to his industry. He was kind, respectful, on time, and most importantly, Transparent. I appreciated his solution to my problem and gave me other scenarios where other companies maybe would have to try come up on me. He was fast in his repair and went above and beyond to ensure the garage was fixed. It is rare to come across business owners who can level with you and keep everything open and honest. A worth while business I will continue to support. He has earned my family's business and will continue to exclusively use him going forward. If you're in the Azusa area or Glendora or surrounding areas and you got any problem with your garage. I highly recommend you reaching out to Aaron. A hard working gentlemen who wants to help and gets the job done at a great rate. Thanks again Aaron!!! read more

Shout out to Aaron and the crew at Shepard Doors. Door installed 4 years ago, couldn't be happier. In the last week, was getting a weird squeak that the usual lubing just wouldn't quiet it down, not really a problem, but more of an annoyance for my OCD lol. Called Aaron, said he'd swing by and take a look. He did some minor adjustments on the tracks, apparently the door had kind of settled over 3 years. He took care of problem quickly and confidently. Door is once again so quiet that I've had people ask if it's hydraulic. lol Gotta love a company that not only does quality work at affordable prices, but one that will come out 3 years later and perform some fine tuning just to keep their customers happy. Appreciate you guys, and nothing but great things to say. read more

Shepard Doors - 17 Armada finally fits under garage door. - Windows Installation Near Me - Glendora, California

I just like to update and leave another 5 star review for Aaron of Shepard Doors. Right after the wind storms on JAN 7th, I had issues with my garage door opening up. Aaron came by right away and got my garage door working again and back in business! Thank you Aaron! :D Martin, Covina, CA read more

After many years of use, our garage door had a major breakdown and needed to be replaced. Having read all the positive reviews , I reached out to Shepherd Doors. Aaron quickly responded to my message and we discussed the three options I had for replacement of the door. He went over, in detail, the considerations for each option and answered all my questions. I felt that his main focus was to help me make an informed decision. The next day, he and his team came out and got my old door up and running. A couple of days later, we had our new door installed and are happy with the results. I strongly recommend you consider Shepherd Doors when you need service. Aaron was professional, service oriented, and a pleasure to work with. read more

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Had a garage door issue at a rental property, motor was unable to lift the door. After describing the issue over the phone with Aaron he quickly assessed that the spring system has failed and would need to schedule a visit to give an accurate quote. We scheduled Aaron along with two other garage service companies. He converted/replaced the torsion spring system, re-programmed the open/close articulation of the motor, and repaired the aluminum garage door panels that were slightly bent from a car rolling into it for a very fair price. The reason why we went with Aaron out of the three, he was not trying to upsell us, his fee for labor, parts, and warranty were fair. He explained the scope of work, how long it would take for him to convert the spring system, and the parts in which he sources it from. Aaron is friendly, professional, knowledgable, competitive, personable, and patient, I would highly recommend him to anyone who is looking for someone to inspect, service, and repair their garage system. I look forward to working with him again on my place of residence. read more

Aaron saved us over a thousand dollars, was able to install our new garage door in less than a week, had great selection and good suggestions. read more

ETHICS!!! And important thing that seems to be lacking these days. Especially when it comes to emergency service work. Easy to pop in, make money in a situation where a homeowner is at the mercy of whomever those chose from the myriad of service providers that come up with a quick search. Whether it was luck of the draw or taking time and reading yhe right reviews I ended up with Aaron Shepard. He took my first call, so leaving a message wasn't necessary and even though he had a full schedule he was able to fit me in. I wouldnt want to say that he can accommodate everyone like that, but please know he's that guy that would if he could. His response time was right around 2 hours. And what a pleasant guy! Very courteous as well informative. Took the time to educate me on what he was doing g as well as the things to look out for so any future work would be planned maintenance rather than a emergency call. In short THIS IS THE GUY YOU WANT TO CALL. I am really not one to do reviews. And if I do, whatever I'm reviewing needs to be way above the bar. Enough said. Call Aaron. read more

Aaron was amazing! He was so knowledgeable and gave me his thoughts about how to fix my garage door without breaking the bank! He was quick to respond and gave me a great price. Don't call those other guys who advertise everywhere and charge you to just come out and look at your door! Call Aaron! read more

He responded to my inquiry quickly (even took my call while in vacation). Scheduled quote quickly. He is reliable, reasonable and does honest work. Would definitely recommend read more

Great service with very reasonable price! Fix my broken spring on my roll up garage door! Very professional

Aaron was amazing! gave us two options for repair of the trolley. Decided to replace the rail which was cheaper and more cost efficient. totaly was communicative and speedy about the work and appintment. I would use him again 1000%. read more

I hired Aaron a couple of times, one to remove an old garage door and install a new one, the other time to repair a broken spring; Aaron was very knowledgeable, professional, competitive with his price and real pleasant. He did an amazing job and took the time to explain the process and show us how to operate our new door before leaving. This review is long overdue. I am about to hire him again the third time and I decided to leave a review and let other folks know about Aaron and Shepard Garage Door and Repair!! If you need a new garage door or repair, this is your guy!! Alex Alves read more

Owner came out to clean up the mess from Taylor Morrisons La Colina project on such short notice, went above and beyond to help me understand the basics of my garage door. Strongly recommended. read more

My Garage door wouldn't shut completely. It was just closing then going back up. My husband tried to fix it but we couldn't figure it out. Aaron was amazing by helping me fix something simple over the phone. He also gave me a few tips and advice which I truly appreciated!! Thank you so very much Aaron!! I would absolutely recommend Aaron!!! read more

Aaron Shepard was extremely knowledgeable in his profession. He came out last minute to replace our spring in our garage. He explained everything in detail. I would absolutely recommend him again! read more

Aaron showed up and proceeded to install an amazing door! He did everything in precision, his professionalism was second to none. His work ethics and integrity is what stood out the most. This door changed the entire look of my house! I sit outside and can't stop looking at it and how awesome it looks and works! Thanks Aaron. It was well worth it! I'm so glad I went with you. read more

Our garage door stopped working and would not close on a Saturday afternoon. Aaron Shepard was the only person/business who answered ! He not only provided me guidance over the phone but did an amazing job at fixing our garage door within a few days. I love supporting small business bc they provide the best customer service. He explained everything and left our door better then it's ever been. Thank you ! I highly recommend him for all your garage door needs. read more

Fantastic service. Arron was very knowledgeable and made sure everything was working properly. Speedy and friendly service at a good price. My husband and I are very satisfied and highly recommend Aaron the owner of Shepard's Doors! read more

I will be another to praise the excellent work, communication, integrity for the help on having my sister's garage door repaired. The door had broken springs and had not had the automatic door operation used in about 15 years because garage was essentially just a storage area. Could have easily recommended many more expensive options, but replaced the springs, made sure the existing automatic door was working properly and had it working for extremely more than reasonable $150. I can't emphasize enough the attention to detail on how he checked everything to make sure worked properly and communicated every detail. I highly recommend you contacting this business for whatever your garage door issues might be to be. read more

quick service, reasonable price. Garage door wouldn't open due to a broken spring. my Car was stuck in garage as the door was too heavy to lift for one person. Aaron came out the next day, replaced the spring, fixed other small mistakes the previous repair man made for free. Aaron is my one call for any garage door service. read more

This review is long overdue, and I apologize for that. About four years ago, I called Aaron because my garage door would not open with the garage door opener or manually. When I called and had to leave a message, Aaron replied soon after and scheduled time to come by. He knew exactly what needed to be done, he explained things clearly and answered all of my questions. Aaron is very friendly, honest and he knows his stuff. He stands by his services, and he is also very reasonable. He fixed the garage in no time. Aaron is a good human. The reason I say that is, while standing in my garage (it was during the summer), after he had just fixed it, I fainted. Aaron helped me to my living room couch and stayed with me until I felt better. He went above and beyond, and I appreciate him so much. I would not hesitate to recommend Aaron to family and friends, and his number is in my phone for future needs. THANK YOU so much Aaron! Again, I apologize for waiting so damn long to write this review. read more

Aaron Shepard is exceptionally knowledgeable in his profession! He knows exactly what's needed to efficiently fix garage door issues. He has helped us with three of our garage doors, all of which required different repairs. He's honest, THOROUGH, professional & isn't in it to up-sell you. In this last visit, he had our garage doors working smoother than when they were first installed! I love that he gave us different options & informed us about proper maintenance measures to take in the future to prevent the same issues from recurring. read more

I had Aaron install a new garage door opener and all I can say is, he's top notch. If you want someone who is knowledgeable, thorough and professional, Shepard Doors is the one to call. On top of that, he charges a fair price. read more

Shepherd Doors did a great job, first by showing us various options and explaining the differences and showing us how to look at pictures of the choices, and then installing the door and showing us all the features. Aaron was always helpful and courteous. We highly recommend Shepherd Doors. read more

Shepard Doors - My beautiful and very quiet, fully insulated garage door! We love it. - Windows Installation Near Me - Glendora, California

Aaron(owner) is the real deal. I've had mechanical and technical problems with my garage door from the day it was installed 8 years ago. Aaron was able to do in 15 minutes what even the original installers couldn't do... fix the problems. He's very professional, very honest and very fair. This is no joke, I will be highly recommending Shepard Doors to anyone who will listen!!! read more

Called to have Aaron come out to see our issue. We had a Jack-Shaft style motor installed in our house by another company and was just having a ton of issues with it. Aaron came out today and immediately started diagnosing the issues with the install and even found some other issues that were compounding the problem with the track system not being fully aligned. He spent a lot of time looking into the issue and didn't charge me for a few attempts at trying something out that may have been a quick fix but once we saw that it would need several adjustments he went to work and knocked it out. The door hasn't moved this smooth since we moved into this house (4yrs) so happy customers here. Thanks again Aaron. read more

Excellent service and reasonable prices! Quick to respond, knowledgeable, honest and friendly. I'm glad we found Aaron to fix my parent's garage door opener. He ended up swapping parts, which was cheaper than buying a new unit. The garage door is now working nicely and it's less noisy (he greased the tracks too). When it's time to get a new garage door opener, we know who we'll be calling. read more

Highly recommend Aaron from Shepard Doors. He was timely, honest, fair and totally took care of our needs. We have an 18-year-old opener and instead of selling us on a new one, he fixed our old one buying us more time. He explained if the fix was worth the cost and we decided it was at this point. He also proactively shared what other potential issues may come up. We'll certainly be calling him when it's time to replace our door. Also, he was referred to us by my sister-in-law who also had a great experience with him. Very happy we called Aaron, just wish I'd done it sooner! read more

This Saturday morning one of our two garage door springs snapped. In searching through some local message boards, my wife found Aaron's name as someone highly recommended. I called around to some other big companies just to try to get an idea of what we were looking at money-wise, and they were all sketchy about their pricing over the phone. Aaron was forthcoming and informative. He came over after 30 mins, and was able to quickly fix our issue. Aaron did a great job and is a nice guy. read more

I have used aaron a few times now over last 5 years. I love him. When he promises to come and finish something up he comes thru with his word! He is awesome for garages and gates. read more

Wonderful, wonderful, wonderful! We just bought our first place in June, and the hardware for our tilt-up garage door failed two days ago. I was in a panic, but luckily I turned to yelp and found Aaron. He was professional, prompt, and his prices were extremely fair. I had gotten a few estimates on the door and he beat them all! Two days later, our door is like new. I can't recommend him enough. read more

Our garage door broke so we called Shepard Doors. The owner Aaron came out to take a look to determine the problem. Ends up it was the cable that busted in the spring chain. While he was here he also took the time to look at the other parts and explained any potential problems we might experience. Very professional and honest! read more

Aaron provides platinum service and is very honest, trustworthy and super helpful. His goal is to do his best while providing competitive rates. Word of mouth is probably the reason why he is doing so well. I highly recommend you to call him up to get an estimate ':) read more

Aaron noticed our garage door was off the tracks and left his card on our door as a courtesy. Funny because we were thinking of repairing it since we damaged it while doing construction to our house. We finally set up an appointment and he came and repaired our door, literally, on the spot. It now works! Loved that he noticed it was broken while driving trough town. That was the best part. read more

My husband and I were searching for garage doors and service that are based locally within the Glendora, San Dimas and its neighboring cities. We first tried Home Depot and their vendor didn't carry the one piece garage door any longer and that's when I used the internet for the best garage doors locally. SHEPARD GARAGE DOORS had came up on the first 5 BEST bearing 4-5 STAR ratings. We called and Aaron the owner was such a great guy, very professional and courteous; answered all our questions. He gave us the BEST price in town. He was punctual delivered the garage door --- installed right on the date he promised (one week after our call). Flawless service! Look no further for new garage doors of your choice!. Thank you so much ,AARON, for a great job and service. More success to you and the business. The Villanuevas read more

My garage door came off the track so I call Arron because he had done some great work for me over ten years ago. He called me back made arrangements and said he was busy the next day but he could come out the day after. I told him that would be fine. The morning that he came out he contacted me to give an estimate as to when he would be arriving. Arron was able to repair my door in about an hour, he then did a complete check up on my opener and made such everything was operating properly. I would diffidently use Shepard Doors again. read more