I went shopping while out of town on business and had to buy new luggage. The sales representative…read morethat helped me was nice. He showed me different options for what I needed. I just needed a piece of luggage to fit my items from shopping. It was a clean and well-organized store in the outdoor shopping mall. It was also close to my hotel so they was great. I paid over $200 for a medium sized piece of luggage. I'm sure I could have gotten something less expensive on Amazon, but this luggage has a warranty.

I purchased a backpack that I didn't like as soon as I got it. I attempted to return it through…read moreebags, but was unable to locate the information I needed to do so. The website makes it impossible to return a product! I strongly recommend that no one purchase anything from this website! Now, I'm stuck with a $78 bag that I will never use!

We have purchased luggage here several times and every single time the staff has been amazing -…read morecourteous, patient, and with a great sense of humor. We recently came back for another bag and employee Hajar could not have been nicer. Despite our spending some time debating over everything from color to size of what we wanted, she was happy to get models to show us from the back (several times, sorry, Hajar!) and was patient and upbeat throughout. A great experience.

This store says it's open until 7pm and the three times I've tried to go around 6pm it's been fully…read moreclosed. Just update your hours if you aren't staffed until 7 or be open until 7.

Once again, I had a wonderful experience with my Rimowa cabin bag, and, more importantly, with the…read morestaff in the Boston store. I bought a classic cabin bag in Amsterdam around 15 years ago and - thanks to the miles of cobblestone roads I've dragged it down while overloading it, one wheel finally broke. I took it to the Newbury St. store and a really nice salesman replaced all four wheels and only charged me $8.00! I was absolutely stunned! This is great luggage and customer service.

Thanks to the guy who helped me get the order I already payed for. To the lady who was to…read moreunbothered to help me get my luggage from the back room - do better! You should consider a career change. There was one person in the store. It took the man less than a minute to get it from the back and take my signature.

After my nine-year-old daughter lost her winter coat, we searched near the Boston Common for a…read morereplacement. TJ Maxx had lots of clothes, but no winter coat in March. We eventually found a great one at the Gap Factory.

Decent collection of items. You certainly have to keep an eye out to find some gems. Multiple…read morelevels.

I have no idea how they expect to sell sunglasses when they are all locked up and it takes at least…read more30 minutes to get helped. I went in wanting to buy some designer glasses and another customer was already running around the store trying to get someone to open the cases to try on some glasses. Once she found help for us, I asked if I could try a couple on too. I was told by the sales associate that only one person at a time can be helped. Fine. I waited for another 10 minutes for the other client to choose which glasses she would buy. The sales associate then told me she had to go help them at the register and needed to find the cases for the glasses too. Another 15 minutes went by. At that point I just left. They're clearly not interested in making a sale. Such a shame because before this lock up situation, I used to buy all my glasses from this location. Looks like I'll need to find another store.

Great selection of clothes, shoes, jewelry and more! It's on the second floor and there's an…read moreescalator to go up. Much larger than your typical Nordstrom rack.

When you get 88%off a dress from the Last Act rack and it fits like a dream, it's not a deal but a…read moresteal!! For $35 I got an amazing glittery shiny sparkly prom dress for my prom theme birthday party! Went here emergency dress shopping 2 days before my birthday after having decided to have a theme party at the last minute and ordered some dresses online but not being sure if/how anything would fit, so wanted to have a backup just in case. We got there around 8:15 and they close at 9 so it was seriously a mad rush! I had to deploy the hubs to divide and conquer and browse the racks - which I have to say they definitely had a LOT of dresses, so no lack of choices! We both searched and picked up a few dresses. I tried them all on and finally selected the one dress which turns out the hubs had picked out - great find!! We were the last to checkout. They almost took all my stuff out of the dressing room while I was showing my dress to the hubs outside. I had to rescue all the clothes - whew! Anyway I got a fantastic deal - so pleased, fit me perfectly and I wore it for my birthday and got lots of compliments! Service was good. I used a store gift card and I still had money left to spare on it! We parked in a garage nearby using SpotHero., wasn't too expensive. Easy walk. I like Macy's and I'm glad this store is still around!

Hello my name is Abhi I want to file serious complaint about your Macy store the lady staff who was…read moreworst and very very very RUDE. Her name is Shamenaa at Macy she was super rude at Washington street Boston Macy at ladies hand bags department. She was racist and plus she gave me wrong information.. Shamenaa at ladies hand bags department she had BAD BAD attitude problem and even she told me lies about applying Macy's credit card it will be soft run and it won't be hard inquiries in my credit report which I checked it she was completely WRONG. I checked my credit report it went to hard inquiries. Even she was so so rude she didn't said no thank you no hello and no smile on her face: my god I had worst and horrible customer service by this very bad attitude rude staff name Shamenaa. My god I was very disappointed by her service & she gave me fake information about no hard credit run it will be.. I Won't recommend and won't come back to this Macy store at Boston bcoz this lady staff name Shamenaa didn't had no good manners..

Plenty of staff directing people where to go; well organized and kept people moving…read more Was on board the cruise ship within 30 minutes of arriving to the port!

Our ship, Liberty of the S th eas docked here. Super clean and convenient to the pier. It's only…read morea few minutes walk to the pier where you will find many shops and restaurants. Parking is limited so if you're driving, be aware. It might be easier to take public transportation.

The service is exceptional and the products are beautiful and top notch! My experience with Vienne…read moreMilano has been nothing but wonderful. The products are 5 star products? I'm always happy to do business with Vienne Milano

Vienne Milano is to nylons what Louis Vuitton is to luggage: the best you can buy. Even the…read morepackaging is so beautiful...I DARE YOU to try and throw it away! I just attended a Gift Swap party and 1 of the gifts was a pair of Vienne Milano thigh high tights. EVERY person in the room fought for over those as if they were the last pair on Earth. What can I say? Wear them once, and you'll never put on anything else again. *smile*

I had such a positive experience visiting this Primark. It was spacious, organized, and well…read morestocked. As other yelpers have said, their price points are really affordable. For a a fast fashion brand the quality of the clothing wasn't bad. All of the sales associates. I interacted with were pleasant and the checkout process was efficient. I would definitely recommend this store to others.

Zaria is such an amazing associate, she was so helpful, so kind, and knew where everything was. She…read moreknew the answer to every question. That store is huge, the fact that she could navigate so quickly between the things I asked for is amazing. The store is pretty neat for being at such a busy location. They have the cutest items here.

It's a great place for gay men to find harnesses, jock straps, thongs and sex toys. But not so…read moregreat if you're actually looking for leather products. From the name, I thought this was a leather clothing shop that catered to the LGBTQ community. I was completely wrong! There wasn't any leather here at all. The name signifies the leather lifestyle, not the products. The person working the front was kind and informative and I'm sure it's a nice place to shop, just not for gay women, or anyone looking for leather clothing. I did not look at price tags, as none of the products were for me, but the place was clean, spacious and inviting. I would recommend to my male friends.

Great Boston store selection amazing clothes books novelty items for Boston only few stores left…read morearound like this gem.