If you need an exterminator for bed bugs, this man is not your guy. He came for an appointment…read moretoday and was here for 5 minutes. Yes, you read that right... 5 minutes. For a bed bug problem. All he did was spray some pesticides and barely covered any ground. Bed bugs are a very different pest from any other pest you'll deal with, and he accomplished absolutely nothing for us today. I work remote and planned on working at a coffee shop today, and wasted my time planning around the appointment because we were informed that we would need to vacate our apartment while they did work around our house. So much for that! I would have expected at least SOME effort to inspect our apartment and maybe try and look around for where they might be. Nope! Barely even lifted a finger. His colleague stood outside the house the entire time, and Gary wasn't even willing to touch the mattress. I had to pull it out for him. What kind of exterminator is afraid of getting their hands dirty? It's your job to find bugs and exterminate them. At least pretend you're trying dude. Before he came, he had us empty all of our dressers and put our clothes in airtight bins. I'll admit, that's good advice, but that's something you'd probably read online before dumping money and time on someone like this. So yeah, thanks for regurgitating obvious information to me. This guy didn't even bother looking into any dressers or closely inspect any of our beds. He made absolutely no effort on his part. I ended up finding more bed bugs myself after thoroughly inspecting my roomate's room, and putting actual effort into making sure that we dealt with them the best way we could for the meantime. If you are reading this and you've discovered bed bugs in an early stage and it's not a big infestation yet, I highly recommend that you watch Mark Rober's bed bug video and follow it religiously. Buy bed bug traps for your bed, encase your bed in a high quality bed mattress cover, apply diatomaceous earth powder in a thin layer around your room (please wear a N95 mask and do your best not to inhale any of it), etc. Follow everything in that video before your bed bug problem becomes an infestation. Please watch that video. It will do you justice. If you caught your bed bug problem too late, you'll need a professional. In other words, not this guy. He might have good reviews for other pests, but he has absolutely no idea what he's doing in regards to bed bugs. He's afraid of them. He ain't gonna help you. Thanks for nothing, I'm sure whatever my landlord paid you was worth it.

I first hired a national company to take care of yellow jackets nest. A guy came, did some…read morespraying, told me the YJ would be gone in a day. Next day, YJ were having a party and did not appear like they wanted to leave. I found Family Termite & Pest Control on Yelp the next day. What caught my attention is that the company does not have you sign any contracts, they come and take care of things that you ask them to take care of. I left a message on Yelp and received a response from Gary in fairly short timeframe. He was at my door steps the following morning and took care of the problem. That same evening, I did not see a single YJ. Gary took care of the problem in quick and effective manner. Price was also very reasonable. I will definitely consider FT&PC for any future pest needs.

Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!

These guys are always very thorough and get the job done. If you need a reliable company for your…read morecommercial or residential property I highly recommend them.

First time with a certain kind of pest problem and Diamond was ready - they were the first to…read morerespond and were approachable. I was still doing my due diligence to make sure I was an informed consumer and from the 3 or so proposals I got, Diamond was the best price by a noticeable amount. Their work also comes with a guarantee (which I am hoping to never use). Their work was professional, efficient, and very patient in answering any questions we had and addressing any concerns.

Thank you Syed for coming fast and helping us! Professional, friendly and knowledgeable! Would…read morerecommend to everyone who needs their services!

Roaches are my biggest fear, so seeing one in my apartment was horrifying. City express responded…read morequickly to my messages, and sent someone out the same day. Joe was kind, knowledgeable and friendly - he confirmed the roach was gone, but still set preventative traps and sprayed. I couldn't be more grateful for the peace of mind!

I've been having a problem with " bugs" I decided to call this place . Ron was so helpful ,…read morefriendly , and professional .he set everything up Joe Rodriguez came . He made us feel comfortable in knowing he was going to solve our problem . He was so good and answered all of our questions . He was friendly and courteous and did an amazing job in locating bugs with a flash light . he laid down traps etc . I'm telling you this company is good . You won't be sorry .

Marvin was absolutely amazing! He was professional and knowledgeable. The service techs just keep…read moregetting better! He left me with confidence that the pest problem was solved because he made sure all holes were filled and my "Stewart Littles" have no entry points! Thanks again Best at Pest for making my home a comfy place again.

I never write reviews, yet I am compelled to from my continually exceeded expectations with Best…read morePest. Incredible professionalism, effective service, accurate and honest assessments, affordable and comparable prices, and a kind local family to work with. I originally hired another company (with good ratings) that ended up costing more, being less available, and provided less effective solutions. We live completely in the woods, in an old funky house, full of holes, and Best Pest has been able to give us peace of mind and mitigate all our pest situations. I would give them 10/5 stars if I could.

This is the exterminator that my condo's association contracts to maintain the building as sanitary…read moreas can be expected in a communal living situation, where you share walls with your neighbors but have no way to influence their hygiene and cleanliness. In the 14 years that I've lived here, I have always "put my name on the list" to have my unit treated every time the guys come out to do the common areas (hallways, laundry, trash chutes, etc) and they've always been prompt, professional, and extremely thorough. I've always liked the fact that the exterminator will explain what he's doing (spraying, applying gel, laying traps, etc) and the effects of each in order to control or contain any insects that may make their way into my unit. I have since began contracting them on my own (paying separately) for them to come more often and even on an emergency situation (did you know that when people move in/out the vermin in their units scatter to others ) and I can count on them showing up within 24 hours. I never imagined I'd be writing a review for an exterminator - but? I contacted them today about a strange odor (decaying/rotten milk) to ask if it could be something dead behind my walls. They walked me through a few troubleshooting steps over the phone and it turns out that there is NOT anything dead but that my sink needed a good gallon of vinegar poured down it to sanitize and eradicate the source of the offending odor. I love these guys, because I absolutely hate bugs!

Purchased my prior exterminator. Did not return calls. Showed up unannounced with no appointment…read more Wife wouldn't answer door. I was busy but had to deal with this interruption. Unprofessional, no business sense. Didn't even call before arrival. No paperwork, no pricing. Who works like this? I say a must to avoid.

Recently sent a few Yelp requests for quotes for putting some bait stations out in my company's…read moreparking area. John was one of the first replies and certainly the friendliest and most professional. Moreover, his rates were very affordable and he was accommodating to my schedule. This company does accept credit card, will provide a written receipt, and is forthcoming about rates and fees. So many companies I spoke with were either cash only or had quoted a wide range of costs/fees that made it difficult to gauge what the end result might be. John has been a pleasure to work with and it is reassuring to know of a reliable exterminator who will be around for many years to come.

Recently moved to discover I had bed bugs. Initial experience was positive, had a good…read moreconversation with someone at the firm. Set up an appointment. They sprayed and then came back and sprayed again for the follow up appointment. My problem is it never worked. I texted the guy back saying I was still getting bitten but I never got a response. 800 $ down the drain! Bites continued for a while until I bought some different pesticides online and treated it myself out of desperation; they seem to be doing the trick. The pesticides he used could be purchased for $100 online and a sprayer for $30. Save yourself the trouble, worst $800 I've ever spent.