Paul Campbell and his wife sold us a $3,600 swing set. In the process, they made the promise of…read moremoving the swing set for free (within our yard) if the need ever arose. I thought that was a big bonus when we purchased. Fast forward three years, and Paul denies the offer was ever extended. He does acknowledge that multiple customers have brought him the same story, but still denies any offer was made - as if we all dreamt it up. Now he wants to charge $700 to move the set a hundred feet in our yard. He also spent time moaning about the cost of labor. When I asked if he would consider moving the set at a cost closer to his costs, he told me "now you're going to tell me how to run my business" and he HUNG UP on me. Wow. Sorry Paul. DO NOT TRUST THESE PEOPLE.

In 2021 we had King Of Swings install our beautiful custom play-set. This week we had them relocate…read moreit to another place. Kyle and Jeremiah and Jessie worked diligently to fulfill our needs. Once again the owner , Paul, and his team coordinated an experience that reinforces why we choose King Of Swings for our play set needs!! We highly recommend this company for anyone looking for amazing equipment for their children.

Thank to Kevon and his team for a great play system. Topnotch quality and excellent service from…read morebeginning to end .

After allowing myself a significant amount of time to calmly decide whether or not to leave a…read morereview and what to say, here it is... The Mighty Swings sets themselves are wonderful and worth the price. As far as the companies communication and installation, I am beyond disappointed!! To begin, after meeting face to face and communicating exactly what we wanted, when being installed, the height was in correct, several of the plastic pieces were the incorrect color, and the slide was not available. I was ok with this as they promised the correct items would be installed at a later date due to a shortage with their supplier. When they returned to switch out the slide and other pieces and correct the height, it was adjusted by adding small cut pieces of wood to the top with one screw in each side. They were not only installed twisted, looked awful and would definitely NOT hold up with what the life of the play set should be. Mighty Swings then returned a THIRD time (I will at least give them that) to drop the height of the play set back down. THIS is what I'm left with. Boards that are shredded from being adjusted and the roof is not even (the right side is higher than the other). We were going to fix it ourselves, but there is no room for adjustment. As I said, the play set is great, but the install ruins it completely. BEWARE!! Between this and having to adjust my schedule to meet three times, I wish we had gone with another company. I've waited 8 years for a play set for my kids and all I wanted was a quick and painless experience. Not a mess that I was made to feel like it was my fault somehow because the company forgot that I ordered the tallest height and did not communicate with me (when I called to confirm install a few days prior) that the plastics were not available. I'm am very sad and disappointed. Unfortunately I am unable to post a picture of what our set actually looks like now. I guess another buyer beware I just realized... you are not able to leave reviews on their Facebook site or website. I wish I had noticed that before.

High quality wood and materials. Friendly and professional staff. They were able to modify exactly…read morean arbor that I desired. I highly recommend them.

Bought an all wood Adirondack chair recently. Nice quality but only one to choose from. No place…read morelocal sells wood chairs anymore only the plastic stuff.

Excellent experience with the kind folks at Green Acres. Our 12x14 shed was professionally…read moreconstructed, on time, with all of the custom options correct, and an excellent delivery experience. They might be a little bit more expensive than comparable competitors, but you get what you pay for. Highly recommended.

Great shed from great people. Dawn did a fantastic job! Delivery was smooth and promt.read more

My experience with Backyard Products / Heartland Sheds through Lowe's was extremely disappointing…read morefrom start to finish. The original quoted wait time was 90 days, but my delivery and installation were delayed an additional four months beyond that. During this period, my installation was rescheduled repeatedly with no firm appointment date. I made at least seven calls trying to get answers, only to be routed to voicemail as the local distributors eventually stopped taking my calls altogether. It wasn't until I contacted the corporate office that I saw any movement--and even then, the dates provided were postponed again. When the shed was finally installed, the quality of work was unacceptable. The installer used nails instead of industry-standard screws, several pieces were missing at delivery (including the windows, which arrived days later), and the ramp was built lopsided with no structural support. The ramp fell apart the very first time I used it when riding my lawn mower into the shed. I contacted Backyard Products again due to serious safety concerns and also alerted Lowe's. Two months later, another installer was sent out. He acknowledged gaps throughout the shed that could cause water leakage. While he was initially told the shed only needed caulking, he confirmed the gaps were too wide and required foam insulation to be properly repaired. After another three-week delay, the final repairs were completed. Despite the prolonged delays, poor workmanship, safety hazards, and repeated follow-ups required on my part, my request to Backyard Products for a partial refund of the $1,500 installation fee was denied. I requested $500 as a reasonable concession for the inconvenience and disruption--this was refused. I ultimately paid in full, but I will not recommend Backyard Products or their installation services. I have made it clear to my neighbors who are considering shed purchases through Lowe's to hire their own handyman or installer to avoid the experience I endured. This process was frustrating, time-consuming, and far below the level of service one should expect for a project of this cost.

Bought a gorilla playground from them through home depot, they sent a wrong very important part…read more Their customer service is linked to all their umbrella companies so trying to get an answer is absolutely like pulling teeth. I can't finish the playground. I've been working on for a week and a half because of this one part and the answer I got is "they're behind".

We purchased a swing set from Swing Time in 2015. They guaranteed a lifetime warranty. How many…read moretimes have you heard that? Well let me tell you...these guys mean it. Just today they came and fixed some issues we had with our set, 11 years after the original install date! I can't say enough good things about this company. I wish this kind of quality and customer service existed at more companies. A giant thank you to the people at Swing Time, you guys are amazing.

We loved the initial meeting and installation of our playground set. However, when pieces came…read moreloose (within the first few months) and the pole bent (only a few months after that), we can't get any customer service. Kent, the owner, seems to care more about new business than keeping existing customers happy. He won't return call or emails. Don't waste your time or money with this company!!