We recently purchased a home with a pool and it desperately needed work. We got many different…read morequotes and decided to go with Blue Whale Pools a family owned and operated. Ramon and his team did a phenomenal job. We had our pool resurfaced, a new light fixture installed, added a rail to the steps, new tile and a replaced a new filter to accommodate the pool size since original filter was not meant for our pool. Pricing was very reasonable for all work done and we were informed with the timeline of things to be done in about two weeks. We are so happy we went with Blue Whale Pools

We (my wife and I) completely recommend Blue Whale Pools if you are looking to get your pool…read moreredone. Our pool was in need of refurbishing since we bought our house 10 years ago. The whole process from quote to finished pool was seamless and Ramon kept us fully informed at each stage of the process. Blue Whale was recommended to us by a family friend that we trust and the recommendation was 100% on the money! We cannot wait to get onto the deck and start w enjoying the pool.

It's been a YEAR since we got our Vita Spa from Custom Spas Direct. We did a LOT of shopping…read morearound last year and were SO happy when we met Jim Galpin. He was so helpful, friendly and professional, we knew we had found the right place. He showed us all the spas that fit our needs/wants and we picked the Vita Envie with Jim's help. He has been very responsive whenever we have questions or at one point we thought we had an issue but he helped us trouble shoot it and it turned out to be user error.. LOL We highly recommend Jim and Custom Spas Direct for all your spa/jacuzzi needs. Thanks again Jim! :) OH... and he offers incredible financing deals!

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

Great customer service overall, very helpful and knowledgeable, great attitude and attention to…read moredetail.

8/25/24 "I love the smell of chlorine (napalm) in the morning... it smells like victory! LoL…read more IYKYK It's located (nearest cross street) Philadelphia & Central) in Chino, we sauntered on a lazy Sunday afternoon & there were a few customs being helped. John was the person assisting us find a proper pool vacuum. At least they had 3 kinds. He was knowledgeable & courteous. Within minutes we purchased one & we're on our way, quick & painless. Most items are fairly priced but pricier than most.

From beginning to end the folks at Pradise were professional and extremely pleasant to deal with…read more From Norm, Justin, Melissa and Larry. I was well pleased from the beginning to the end of my project. The communication, the courteous nature and know how & execution was excellent. They treated me well and respectfully. I enjoyed the experience. I recommend giving them a try. Superb!

Great customer service !! I have 2 pools, one private and one commercial at Scuba Schools of…read moreAmerica . They are always very helpful

Mike is a gentleman. Took the time out of his busy day to swing by and give an overview of my pool…read morehealth with some tests and recommendations. There was no money exchanged because he refused to take any for his time. I'll be using Mike in the future.

From the initial estimate to project completion, Mike and his team provided exceptional service. He…read moretook the time to explain the project, which was a complete transformation of an old pool, in patient detail. Even after the project was completed, Mike was responsive to my questions, as I was new to pool ownership and maintenance. I give them my highest recommendation, and will be using them for future projects.

Cal spas is great! We bought a new spa and were told it would be $500 to set up electrical. When…read morethe electrician showed up he said $3,000. I proceeded to get 10 quotes, and the best quote who also had the knowledge to do the job right was Rene - he got us hooked up for a lot less and he was very informative/professional throughout the process. I would highly recommend cal spas to anyone in need of electrical work for their spa.

These are awful spas do not buy one. Where we bought ours in Ogden Utah at the Hot tub center they…read moresold us on a 5 year warranty so we bought one of their top models. little did we know that it would not run longer than a few months without needing some sort of repair. it leaked the first time we filled it and the dealer has been awful to work with. I've emailed cal spa directly and all I ever get is "I forwarded the email to someone". My spa has currently been down for 5 months with multiple attempts to repair. I have about 6 months left on the warranty on a spa that has an issue every few months.

Wow! I am having my pool remodeled in Rancho Cucamonga, and this company is unbelievable. I had my…read moreentire house remodeled within the last year, have had many contractors, plumbers, electricians, general contractors, and no company matches this pool contractor. They are extremely professional, tell you the day before when they're coming, tell you step by step their daily plans, all the team is immaculate with cleaning up after themselves, and have everything done within one day and go step-by-step. They communicate with everything that they are planning to do, and they do exceptional work. They go above and beyond to make sure you are beyond happy! Everyone is extremely professional,communicate clearly, prompt in their timing, and I've had not one problem. Highly recommended, beautiful work, you will not be disappointed, I would not go anywhere else! Beyond five star review!

We live in Corona. Edgar and team are amazing! Highly recommend for best quality and transparency…read moreregarding your pool needs!

Warning when you set the meeting up with the sales rep you'll be walking into a HIGH pressure sales…read morepitch. They'll probably give you a song and dance about how they're moving and need to get rid of stock. Then they'll sit you throw a lengthy disingenuous PowerPoint presentation aimed at making you think their spas are really better than the name brands. It felt very similar to a time share presentation. My meeting with the sales rep was not a positive experience. I felt extremely pressured to buy right then and was "purposely" mislead by their very questionable sales tactics and half truths. Do your homework and compare "all" the options as a deal may not be a deal after all. I toned down the wording from my original review after I was contacted by the sales rep in question. I personally would NEVER do business with this company. Update. I was originally "tricked" into making an appointment by the lady answering the phone, I was told that "they were moving and had to get rid of stock at blow out prices. I was told that "I needed to get in right away". Next week might be too late. That was back in September of 2015. I quickly realized that I was suckered into a hard sell / high pressure environment and was being mislead, as was apparent by my above review. So they're still here, my review should be a big red flag of the honesty of this establishment. If they want this review to go away, they could simply move, like I was told they were and this review would disappear as it was written for their old address.

spa was good. the follow up customer service was very poor. A lot of stone walling…read more I will not do business with this company again

Great job remodeling our pool but the aftercare and pool maintenance/service is sub-par. The…read moreoffice is non-responsive to requests and field staff doesn't show up when scheduled. Our spa is turning green and the only thing they have done in 2 weeks is cash my check. Would not recommend!!!!!

Best move we ever made was changing to JJs Pool Service. We travel frequently and for the first…read moretime we feel confident the pool will be in excellent shape when return Our pool has never looked so clean and blue. And if we have an equipment problem or question we get immediate results. They even bring our Amazon boxes around to the backyard when we are out of town Everything you could want and more from a BB pool service

On a Friday night I was at the Ontario Lowe's on Philadelphia and Grove, getting supper frustrated…read moreand disappointed because I could not find what I specifically gone to look for. And just as I was about to give up and leave. A young man named Matthew, came out of nowhere asking if I needed assistance? Well sure enough he was able to locate what I needed, (above stock item) , I was never more grateful and appreciative for Matthew's Help. I will definitely be back to shop at this Location. Good job guys:-))

Not a fan of this location at all. I was there around 7:30pm on a weekday trying to buy artificial…read moregrass but needed someone to cut the grass for us since it's a large roll in the back area. I went up front to ask for assistance and they said they would get someone to help me out so I went back to the grass area and waited. After about what felt like 10 mins, I went back to the front and asked an associate who was pushing a cart if they can help. He responded and said he'd be right with me. 10 mins later, still no one to help. I decided to just leave at this point because there was barely anyone at the store but they couldn't help me?? I ended up seeing the guy who was supposed to help me carry something out for another lady. I was pretty annoyed. I drove a bit further to the Lowe's in the Upland location and oh my! It's night and day. Highly recommend the Upland location for better service and better selection of artificial grass as well.