AC unit was struggling to keep up in the mid-day heat, they came out on the weekend to repair the…read moreunit. The repair turned out not to be easy or obvious but Jerod worked on my unit for hours; he was on a mission to find the cause and wouldn't give up, he eventually got me straightened out. Jarod was a great guy and dedicated to his profession, he should have charged more for the time put in on my repair. He did a great job and I'll defiantly be calling him again next time I need knowledgeable tech to come out to work on my equipment. Thanks Jarod!

Great experience with JB Heating-Air & Refrigeration! John was professional, friendly, and thorough…read moreduring the HVAC cleaning and maintenance service. Excellent customer service, and I highly recommend them!

Outstanding professional and timely service ON A SATURDAY! Mr. Bailey was so knowledgeable and…read morekind. He took the time to explain every step. I highly recommend this company for any of your HVAC needs.

I received four quotes last year for a complete HVAC replacement from four different outfits, and…read morethese guys were the only ones that looked out for my best interests. My original HVAC unit was probably over 20 years old, but the furnace was replaced about 10 years ago. His recommendation (unlike all the others, including the company that sold me the heater in 1014), was to hold off as long as possible on the heater and AC replacement - since they are both working and get the ductwork correct, thereby taking undue load off the existing systems, which should extend their life. The other guys, either knew, or should have known that the ductwork wasn't right, and that selling me new heaters and coolers was not the best way for me to go). Who knows how long my old AC will llast, but I can tell you that my house cools and heats much better after the ductwork correct. You guys have a loyal customer now, and I know who I am going to trust when I do need a new system. Thank you!

As always your technicians are top notch and did an exceptional job installing the unit.read more

Samuel is completely knowledgeable about AC/Heating systems. He is reliable and honest. He does…read moregreat work for very fair prices. We have used him for a couple years now, and most recently he replaced our AC unit. He is also just a really good guy. We highly recommend him.

I highly recommend Save Brothers Cooling & Heating Service, one call & I received same day service…read more Mr.Samuel is an expert tech who was knowledgeable, thorough, friendly & provided his expertise. My mother & I were without heat for several days and came across the best HVAC Company that is out here & will definitely call again for future service needs & tell my family & friends about Save Brothers Cooling & Heating.

This business came highly recommended on Nextdoor.com, a community website. I called the tech,…read moreKalif, on Sunday and made an 8am appointment for Monday. A holiday none the less. He rescheduled for 9am due to running late but still made it at 8:07am. I was pleasantly surprised by his polite manners and overall demeanor. He explained the problem, provided options for servicing the air conditioning unit and advised what needed to be done in the future. There was no nickle and diming here. Just an honest man whose passionate about the work he's doing. Which makes all the difference in the world. I'm happy to be able to have a company I can call at short notice and trust they will take care of the problem. I reccomend them over all others I've tried.

Service was rendered at my home. The worker left without notifying anyone and left our garage door…read moreopen. The rating was given because the situation was unprofessional. The woman sent a message in response to the rating. She then went back and forth arguing with my mom about the rating we gave her son. This was very unprofessional. Her name is Miranda.

I am a First Home Buyer who closed on my home in GA the 1st week of October 2024. One of the things…read morecaught during my home inspection was that the furnace was not working, and the fire did not stay lit. My realtor and I brought this to the sellers attention, and required this be one of the items fixed in the home. My seller utilized Accurate Heating & Air, LLC to come out and fix this problem. They claimed it was fixed, and provided the invoice they paid to this company, and claimed the fire stayed lit for 23 minutes to confirm repairs. This was in July of 2024. Finally getting to closing in October 2024, I had not moved into the home, and no one was staying in the home. I started getting things moved in the end of November, and turned on the Heat, and to my shock it was not working. GA has been in temperatures of 30 Degrees, and it has been very cold, and this was unexpected. I remembered that this was a problem that was supposed to be fixed by this company, and so I reached out to the company to explain my grievance. Brian, who is the owner, I could not get a hold off and ended up speaking to his wife Meredith. After explaining the situation, and that no one had touched the furnace or even been in the home till end of November, she automatically claimed it was not her companies fault that the heat is not working, and that it was fixed in July. I advised I dont see how if this was fixed and no one has been in the home since, why all of a sudden the heat is no longer working. She stated they can come and take a look and see what the problem is and get me a quote, which I advised this is something I shouldnt be liable for and should be passed on to the seller as this was claimed to be fixed. I contacted the sellers agent and explained the situation, and she stated she would work with Brian on this. The company finally came out on Monday, 12/2 to look at the issue. Meredith stated initially that her husband Brian would come out and handle this, but it was a different technician, Austin, who came out. I am not sure how long he was there, but I never got a call or response from any party that day as to what the problem was. Fastforward to 12/4 & 12/5, I reach out to Meredith on understanding what the problem was and received an invoice for service of $88.40. I believed this was the amount due for the work as stated in the invoice, and reached out to confirm when they could come out to do it. Meredith then states this was just an invoice for them to come out to look at the unit, and the estimate was going to be around $400. I decided not to continue with this company, as I couldnt trust the work was going to get done right, and so I advised she didnt need to complete the estimate and send. She then states that I still have to pay the Invoice as they came out to look at the unit. I told her that was very wrong, as this should have been a courtesy from them who originally did the work and claimed the heater was working when in fact it was not. She then threatened to go to the courts to put a lien on my home if I dont pay by 5pm that day. NO WORK HAD BEEN DONE & I was left with still a broken heater. I would advise all parties to stay clear of Meredith and Brian, and this company as they have terrible customer service, and dont care about the client at all, just the money!

We needed a repair on a Sunday evening and a technician was here in less than an hour of our call…read more Chris Williams was very efficient, knowledgeable and completed the repair in less than 15 minutes. The service was exceptional, and the price was surprisingly affordable. We highly recommend this company, and will call them again if needed.

As far as getting the job done, they were timely and the tech was great. I was charged a ridiculous…read moreflat fee of $550 for fixing a leak and recharging an almost new minisplit which I bought for as much as they charged me. It took their tech about 1.5 hours with Freon being the only material cost. When I said something to him out of surprise, he gave the excuse of companies overhead. I'm sorry but charging more than $200 per hour basically for time it took is simply unreasonable.

Jose was awesome! Came out the same day I contacted him. Immediately discovered the issue, advised…read morethat the part may still be under warranty. Next day he informed that part was covered. He then ordered the part, had it expedited and came back and installed immediately. Excellent, Honest service. Will definitely recommend.

Would NOT recommend. Was given his name to contact about replacing my ductwork. I stated multiple…read moretimes I was in a rush to get it completed in the next couple days. Never did he say that wasn't possible. He stated he would check his schedule and let me know that night. I never heard from him, waited the entire next day as he read and ignored my messages, and when I finally got a response he stated "if you are in a hurry find someone else" and "i dont work for you." I responded that i have wasted a day when he knew i was in a hurry and could have simply stated that he couldnt get to it this soon and allowed me to find someone else. To which he responded "ok do it yourself then or find someone else good luck." Lastly I said I would not be recommending him and he responded . Again, communication and customer satisfaction is not important to him. While he doesnt work for the customer, they are the ones paying his bills and he needs to recognize that.