Outstanding work. Repair my leather backpack in the most ideal way. Exceeded expectations.read more

I'm assuming he is the owner, but the man that greeted me in the business was very sweet and he…read moreworked with me on the price of my garment. I highly recommend and will be returning as a happy customer.

He did a great job hemming a golf dress that had a ruffled hem that I could never have fixed myself.read more

I have used Nabil for years. Always quality work and the few times I needed an alteration of my…read morealteration he took care of it on the spot. My entire family has had something altered by him and I highly recommend him.

I needed a last minute tailoring and he kept negotiating a later day and was annoyed that I needed…read moreit earlier than that. I was going to find another place else since it was last minute but he was persistent on getting it tailored. Kept changing his mind , even though I had to remind him when I needed it picked up. Eventually, he remembered and said our agreed day was okay. I was grateful he took it in. The day of pickup I called in the afternoon and asked about my tailored product, they suggested I pick it up the next morning since it wasn't ready yet. I was mad, I said i needed it picked up on a day we all agreed on! Luckily, they were able to suggest pickup later in the evening. I was able to get my product, but it wasn't worth the stress. Price was decent. I'll have to find another place.

I recently had a need for some minor sewing repairs and I found John's the Tailer via an internet…read moresearch. I walked in with no appointment and was greeted by John who could not have been nicer. I asked about the repair I needed and john toke care of it while I waited. Very professional, and very good. Service with a smile and a great attitude. Needless to say, if I have any other tailor needs I will return to John the Tailor.

Not only is Utica Sewing Center a haven of history with all his antique sewing machines on display,…read morehe runs a great business that has been passed down through generations in his family. Very personable, friendly and professional, with reasonable rates. He seems to know how to fix any machine you can bring to him. We brought him an old Bernina sewing machine made in Switzerland back in the 60's and my Mom was thrilled he was able to fix the broken belt of that old machine. I highly recommend Utica Sewing Center to anyone who needs their sewing machine fixed.

Greetings, I…read morecontacted Victor at the Utica Sewing Center because his shop front said they work on Pfaff machines. I have a ~40 year old Pfaff 1215 that I use to make big kites and the foot pedal had died. As well, the machine was struggling with some of the 3 and 4 layer heavy nylon sewing that I do which I have to use heavy duty upholstery thread for which really works the machine hard. Victor took a hold of that thing and in just a few minutes figured out how he could set me up with a working foot petal (a factory replacement would have been $80) and also do a complete reconditioning (which usually runs $100) - both for $150. Victor is very knowledgeable about the inner workings and construction of the sewing machines he services and I can vouch he carries on the tradition of his father's commitment to good service. Nice job VIctor, and thanks again. My machine runs great! Todd Vest bzzh8c@hotmail.com

Allen always has great energy and does his work fast and well! Only Tailor man I go to in Michiganread more

Very Good and Fast service well recommande great prices he the best on the east sideread more

It has taken me a very long time to write this review, and if you follow me you know I rarely leave…read morebad reviews but what happened to me is so completely unacceptable that I have to so it doesn't happen to others. For 12 years I have used this dry cleaner usually to clean my coats, I don't have many things that require dry cleaning. A few months ago I took my living room curtains in to be cleaned. They are satin with embroidery, and cotton lined, nothing too special, not insulated drapes. When I went to pick them up they wanted a fortune. I complained about the price and he did reduce the price a little to $79, way too much to clean those curtains. I get them home and hang them. I noticed immediately that they aren't pressed well but decided that the satin likely required a lower iron temperature and may have been difficult to iron. I was rationalizing, I know, but giving them the benefit of the doubt I hoped with a little time they would be flat again. Later that evening I sat down and noticed that the bottom edges of my curtains were not equal, and they no longer touched the floor. Again I rationalized that they needed to hang and the wrinkles would fall out and all would be good. Unfortunately that never happened. I finally couldn't stand looking at them any longer and replaced them. But even this expensive mistake that most would give a one star review for is not why I am writing this. After having thoroughly rationalized that the wrinkled, shrunken curtains must have somehow caused their own demise, I returned with a coat to be cleaned. They had after all done a marvelous job on my down parka 3 times this season. The coat that I brought in was an LL Bean wool pea coat with thinsulate, not a cheap coat. I noticed that in several places the lining had torn and asked if they could repair the tears. They stated that they could but would need to contact the seamstress for a quote. Within the hour they called to let me know that the repairs would be $15 and asked if I wanted to proceed and I did. The reply was It will be ready on Tuesday. Great! $15 was an expensive repair price, but I love the coat and didn't want to make the repairs myself. On Tuesday I go to pick up my coat and I look at the repairs made and I am immediately disappointed in the quality of the stitching, then I noticed that they have tagged several holes that were not repaired. The seamstress did not use the proper method to make the repairs, instead, from the outside of the lining the repairs were made with poor quality hand stitching that looks to be sewn by a beginner, not a professional. I did, however, request that the remainder of the holes be repaired. They apologized, said it would be taken care of, and ready on Tuesday. We returned to pickup the coat, I was on a call so my husband went in. He looked at the lining and still all the holes were not repaired...see you Tuesday. I didn't go on Tuesday, it was several days before I returned and they actually called me to tell me that the coat was ready, which is something they have never done before. I thought the phone call was odd but rationalized that they were trying to make me happy after screwing up so many times. A few days later I did return to pick up the coat. I opened it there to check the repairs and found holes. The young lady behind the counter was exasperated, and took the coat back, it will be ready on Tuesday. I controlled my temper, hoping that finally they would get it right this time. I was out running errands and received a phone call from the young lady saying they weren't going to make the repairs. She stated that they had tried to make the repairs and that I wasn't ever satisfied. Now mind you, not once did I complain, I only pointed out the holes that had not been repaired. It was the owner's contention that I had only paid to have "some of the holes repaired." I asked him which holes I had paid to have repaired and which ones I hadn't, he simply shrugged his shoulders. He said he had to pay the seamstress every time I sent the coat back and he wasn't making any money because I had refused the coat 4 times. At that point I asked him why he kept paying for an incomplete job. Again he shrugged his shoulders. The conversation deteriorated and he said he didn't know who I had spoken to originally but... I interrupted him at that point and pointed to him and the young lady and said "I have only dealt with the two of you, no one else." Again he shrugged his shoulders. What amazed me the most is that he tried to present illogical arguments for a job that never got completed, the job is either complete or it isn't. In this case the job was never completed. I never took possession of the coat the entire time and he tried to act like it was somehow my fault that the job wasn't completed and that somehow I was being unreasonable by expecting them to complete the job. I am still baffled by the entire ordeal and am looking for a dry cleaner in the area.

I have been a customer here for years. Both the previous Owner and current Owner are great people,…read moreprovide excellent service at a great price. Service is quick and professional.

I've lived in Shelby township.Over 50 years period I've seen dry cleaners.Come and go period by…read morefar.This is the best dry cleaners period prompt fast friendly service period never a problem period I highly recommend them

Beware -Do not use the cleaners for alterations or cleaning. Horrible alteration job and cleaning…read morewas just as bad. Had pair of pants for 3 months trying to get it right. Went to pick up and still dirty and pants had no major stains to start with. Please save yourself the headache and use another cleaners. Customer service was just as bad as there alteration and cleaning job.

They do great work and very professional. I have been going here for a year. Price is good…read more Service is very good..see you soon for more clean.

Fantastic customer service. Gets hard stains out and is fairly priced. We've been exclusively going…read morehere for over a year now.