She had an attitude over the phone and it took 5 calls just to actually get someone to answer, and…read morewhen she answered it sounded like it was an inconvenience that I was calling.

I sympathize with Christopher B's problem. The Xros 4 Nano pre-installed 6 ohm pod leaks. I took…read moreit out, dried the well out and inserted the other 8 ohm pod that was included in the kit. This pod did not make the bubbly noise or cause vape liquid to collect on the outside so I determined the pre-installed 6 ohm pod was defective and leaked. I went back to the store (#2) and they would not replace it and said I had to contact Vaporesso myself. At that point, I requested a copy of my receipt because when I said I wasn't given one when I made my purchase, the store clerk said her policy is to not provide a receipt unless specifically asked because she is saving trees (yes, seriously). This was a $45 purchase with a 90 day warranty from Vaporesso. When I said I needed the receipt because the pre-installed pod leaked, she took my information and said she would look up the receipt which could take up to a week. When I asked if they could exchange the pod, she said no. The Vaporesso website says the following: "If your Vaporesso product is within 90 days warranty period, please firstly contact the store where you purchased your product, and let them help you to check and replace the product if the product exactly has problem. If they really can't help you, you can choose to contact support team by submitting a ticket here , but please note if the information is incorrect or incomplete, the ticket will be cancelled. And the replacement is sent out from China, it will time some time to reach you, thank you for your patience." So there must be a simple claim process for the retailer for in warranty problems. Anyway, I learned that this store does not stand behind the products they sell. I'll stay away from equipment purchases and stick to lower value supplies.

Went there to get a few replacement parts and juice. The dude that works there (Alex) was great…read more Informative, helpful and just a cool dude. Only spent $20 there but he treated me like i spent a hundred. Great selection, good peeps (at both locations) and priced right. Absolutely would go back there again. Definitely recommended! Thanks Alex! You made it so easy for me.

My husband was looking for a Vape shop last weekend when we visited Yuma. He needed a new battery,…read moreso after "Yelping", we ended up at Cloud Chaser. He was very impressed with the knowledgeable staff, stocked supplies and items he's never even seen before. He purchased the battery, and returned the next day for a full vaping kit he really liked. Thank you Cloud Chaser!!

Great new place! Just the store we've been needing in the area. They had a lot of products in stock…read morethat are hard to find. I'd definitely recommend them.

This shop has a great selection. I am so happy this place opened up in the area. I highly…read morerecommend!!

Read a review and I honestly think some people feel entitled. Wow I bought something from a place…read morethat does not do returns or refunds, didnt do any research on what I was buying came back and demanded to change the policies of the store. Just wow. Don't listen to the people that make everything about them. Anyway I went in to superstar vape and not only did they find what I was looking for they gave me a deal on more. They did not have to do that at all. Very friendly and the prices were better than most places I have visited. I would highly recommend checking them out.

Went in looking for vape (foger) around 5pm and the cashier was very helpful and even suggested a…read moreflavor i really enjoy! Was in and out in two minutes! Will definitely be back! Thank you guys for the great experience.

Walking in to Good Times in Yuma was like going to see an old friend. Eric is very friendly and…read morewelcoming. He is knowledgeable and has a great selection of products and good prices. On our 2nd time in he remembered who we were and got us taken care of. Theres a lot of smoke/vape shops in Yuma to choose from but there's only one Eric! We highly recommend this business!

From the owner: Or business strives in bringing best prices to Yuma and Imperial Valley with one of the best…read moreselections of glass Vape disposable grinders rolling trays rolling papers the best selection of hemp wraps and other unique things that a smoke shop has to offer come check us out you won’t be let down I guarantee

The people are nice for the most part only had one rude worker,but they are close to me and…read morereasonably priced so I went back. Unfortunately the vapes are fake. I only got 1 real one out of 4 bought. I thought I was tripping but I compared old real ones to theirs after they tasted funny and they're fake don't scan fast off and different size. If your going here for something else you're probably safe

Selling fake elfbar's, wouldn't refund or check if the others were fake. Clearly didn't care, have…read moregotten real ones in different flavors here before so feel like they know. Had different top, text isn't raised, and verification site is fake. "Elfbar.com" is the only real site, elfbar-usa.com and or any other ones are fake. Left one in pic is a real one from a different store. Theyre not the same inside either

Very knowledgeable and friendly staff. Great variety to choose from, from juices to rechargeable to…read moredisposable. There's a flavor and style here for everyone. Very clean inviting atmosphere. And they have a great rewards program!

Owner (Delon) has terrible ethics and NO morals. Terrible products and expensive pricing with bad…read morecustomer service. Likes to offer you items for "credit" then reach out to your wife to pay the debt you owe even though he's married while his wife is in Sweden or wherever she flies to with the family during the summer. Caught him with my brothers wife getting his debts "paid".

Leighla was fasho the best she has the best name out of all the employees and she gave us free weed…read morewith purchase Give this lady raise it's hot

Stopped into JARS today & Alyssa was our staff bud tender. She was helpful & made several…read morerecommendations that we ended up purchasing. The selection as always is excellent with so many choices it can be overwhelming but Alyssa helps walk you through your options. Today our choices were BOGO so that's always an added bonus. (Make sure to utilize their daily specials to really bring value to your purchase.) Our only downside of the visit was they only had 2 packs of hubby's favorite gummy so that's a bummer but gives us an excuse to go back sooner. Thanks JARS!