Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

update: you can clearly see that the owner of the company wrote a comment stating that they are…read moredoing everything they can to work with the customer which is me. their original response was deleted and that said we are working to make this right which shows guilt. that was deleted and replaced with what is there currently. in no way shape or form have they tried to work with me at all on any level. april 2026: i filed a case in small claims court mid april for the maximum allowable amount of $5,000. the paperwork was served and also the owner, randy got served with another case a few days apart from mine from the landlord of their previous location located on apache boulevard in tempe. The company is seeking backed rent in the amount of $55,000!!!! Thats right, fifty five thousand dollars in backed rent! Shortly after the company got wind of both of these lawsuits they decided to file for bankruptcy which puts everything on hold or dismisses any court proceedings unless you join the bankruptcy which if timing allows i will do so. but let's not forget the most important thing here. The most important thing to remember is they're working with the customer to resolvele the issue. Resolving it for who? Yeah, them of course! Im still tapping my foot awaiting a relsolution that does not put me in a negative because of their dishonesty, boilerplate excuses, overcharging and threats etc. i knew something was drastically wrong with this company when i witnessed employees (and i have it on video recording as well) lying to the police, and lying to me to prevent me from moving forward with the judicial process. When something like that occurs there's no telling what somebody or a company will do next because they feel they can operate outside of the law, have one sided contracts and and not be held accountable for it; and when somebody tries to hold them accountable they run to avoid it with bankruptcy. if I'm not able to join the bankruptcy due to statute of limitation issues, then watching this business close it's doors is certainly good enough for me **this update covers a timespan from 4/2026 through 7/2026.

Insanely great ebike store!!!! Cannot say enough good things about them. The quality of the…read morerepairs, customer service and prices are better than anywhere else. Max is the best!!

Very knowledgeable, informative, and willing to listen to your needs for repairs. Super nice and…read morehelped me load my bike. Ive been to other Bike Shops, this one is the Best!

I have been using Trent many years. He is one of the good guys. He doesn't try to sell you parts or…read moreservice that you don't need. I highly recommend The Shad Co without reservation.

From the owner: We specialize in advanced technical work that sets us apart - including factory-level suspension…read moreoverhauls, precision tuning, and custom wheel building. What Makes Us Different: Our expert technicians handle complex repairs that would otherwise require sending your equipment back to the manufacturer. From RockShox and FOX suspension service to Ohlins shock overhauls, we provide factory-quality work locally with faster turnaround times. Services: Factory suspension overhauls & tuning Custom wheel building & truing Bike sales, service & rentals General maintenance for all bike types

Craig is the " Bicycle Whisperer."…read more I am a 74 year old with neurological issues and needed to down size ergonomically, and economically or just give up bicycling. Craig would not let that happen. We tried some bikes that were not a good fit for me until bingo he found one that with some enhancements worked perfectly and Economically! Craig treated me like I was family. These days, that is a rarity!

Craig was extremely honest, helpful and knowledgeable. Brought my son's new e-bike in to have a…read moreflat repaired and not only repaired it quickly, he went through preparations to limit it from happening again and gave us tips on battery life use and options for better tires to get the most out of the bike (especially with a teenager riding it!). Really appreciate the excellent service and recommendations. We'll be taking all of our bikes there!

I can't recommend Ray at Stay True Cyclery enough!…read more We had a family biking vacation coming up, and I needed service on four different bikes with very little notice. Ray went above and beyond to make it happen. He tracked down the parts we needed, kept me updated every step of the way when shipping delays popped up, and made sure there were never any surprises. He showed up exactly when he said he would, was incredibly responsive and friendly throughout the entire process, and did an excellent job on every bike. It's hard to find someone who combines great communication, reliability, and quality workmanship, but Ray absolutely does. If you're looking for someone you can trust with your bike, I wouldn't hesitate to recommend Stay True Cyclery. We'll definitely be using Ray for all of our future bike maintenance, tune-ups, and repairs.

We are a family of six and have seven bikes that needed love. Some were simple, just needed air and…read morea look over. A few needed new tubes, one had a chain that kept falling off, one needed new tires, and one needed a full tune up, new seat and brakes fixed. I used to take our bikes down the road to a local bike shop but I felt like they were constantly needing repair and it was both expensive and time consuming to get them over there. But then I found Stay True Cyclery! I found them here on Yelp and decided to give them a call. Ray, the owner, was very easy to coordinate with and came with supplies to our home to fix the bikes. He was friendly and efficient and got our bikes up and running. One of the bikes had a deep valve and he had to order the tubes but he came the next week and installed them. It was an awesome experience! Before Ray, I didn't know I could have someone come to our house and get us all taken care of but now that I know, he will be our go to for life! I highly recommend Ray and Stay True and will tell all our friends and family about this awesome (and affordable) service! I hope you check him out too! Thank you, Ray! For the first time in years, all of our bikes are fixed and usable! So happy!

I checked out the reviews and everybody was correct. This is a very helpful very capable very…read morefriendly and well kept well maintained Schoppe just in the center of beautiful little town on the east side of Phoenix. I rented a bike with helmet. They will deliver, but I ended up riding it all the way to the mountain reserve which is a 6 mile ride to the trailhead and then had fun for two hours and wrote back. Everything was done well reserved online ahead of time and in well taken care of conditions

I had the most amazing experience with the staff of McDowell mountain Cycles. I did and extended…read morereview on Google reviews. Thanks so much to Jamie Brown and Brent for taking such good care of us right before a race. You two went above and beyond. This business has the BEST customer service!! Thanks!!!

I love their selection of Bikes. My favorite is yeti I bought my bike here and they serviced my…read morebike always efficient and communicate very well. My bike is always finished on time and now they let you test their bike bikes also! I can't wait to test my next new bike.

Needed Industry nine wheel service they took care of that promptly. I said I had an issue with my…read moregears changing kind of sloppy. He said oh you need a new chain so they did that same day. Service kicked ass. I've been going there for a couple years new store on 32nd St., Shea I believe good people. Great service have a lot of nice new bikes. Go get you one.