Home Advantage Inspections missed a potential fire hazard in the home we purchased…read more We called HAI prior to purchasing our home in Mount Kisco, NY. The results of the inspection produced a few results that we were able to negotiate with the seller. However, HAI saw no issues with the house's boiler chimney. After the purchase of the house, our heating company advised us that the condition of our boiler chimney posed a potential fire hazard. The report HAI provided said there was no issues with the boiler chimney. After the purchase of the home, we had at least three chimney companies inspect the condition of the boiler chimney. Upon a mere visual inspection, all noticed that the boiler chimney could potentially cause a fire in the home. Upon further inspection, they noticed that the chimney would need to be completely replaced in order to make the home safe. They all strongly -- and separately -- suggested that the condition be remedied as soon as possible. The condition of the boiler chimney and the surrounding area was an open and obvious fire hazard that should have been identified in the inspection report provided by HAI. $3,000 later, we were able to remedy the condition without incident. However, had HAI notified us of the condition prior to the purchase of the home, this is something we could have potentially negotiated. We are lucky that we had the boiler company inspect the space, or else the condition of the home may have been much worse. There were other conditions in the home that were missed upon inspection -- but the fact that a safety hazard such as this was missed is extremely disconcerting.

I was very happy with the services that Steve provided. He came early to the appointment and was…read morealready on the roof checking the chimney when I showed up. He was through in his inspection including crawling under the expansion area that was very tight. If there was anything he couldn't do himself such as a level 2 chimney inspection. His report was very detailed and provided everything verbally with me along with the written copy so there were no surprises.

Rob completed my home inspection and exceeded every expectation. He thoroughly explained each…read morefinding, and his report clearly identified every issue with exceptional detail. What truly sets Rob apart is his kindness and availability -- qualities that are rare today. He makes himself accessible, answers every question with patience, and never rushes the process. His qualifications and deep knowledge give you complete confidence that your home inspection is being done at the highest standard.

Office of the California Attorney General Consumer…read moreProtection Section Attn: Public Inquiry Unit P.O. Box 944255 Sacramento, CA 94244-2550 RE: Formal Complaint - Alleged Consumer Fraud by Optima Home Protection Dear Attorney General Rob Bonta, I am writing to formally report what I believe to be a case of consumer fraud and deceptive business practices by a California-based company named: Optima Home Protection Website: https://optimahomeprotection.com Phone: 1-800-332-7178 Email: help@optimahomeprotection.com Marketing Slogan: "Your partner in real eviction defense. We fight for you. We protect your home." On or around JUNE 26, 2025, I paid $3,790.00 to Optima Home Protection after speaking with a representative who identified himself as Paul Harmon. He claimed that the company would provide: 1. Full legal representation for two small claims lawsuits I filed in Cook County, Illinois, against my former landlord; and 2. Legal defense for any potential eviction proceedings that might be initiated by the landlord. However, on July 28, 2025, I had a scheduled Zoom court hearing at 1:30 PM at the Maywood Courthouse (Cook County, IL), Courtroom 0112, for my case: Alfred Arroyo v. Dennis Adams, Case No. 2025SC045644. No one from Optima Home Protection appeared or made contact with the court. Their absence placed my legal claims at risk and caused me considerable stress and harm. Since then, I have made numerous attempts to reach them via phone and email. Despite my calls and messages, I have received no response. I believe I have been misled and defrauded by this company, and I am concerned that they are engaging in systematic deception of vulnerable tenants nationwide. Do not hire these people or you will regret it. 1895.00 for each case i had 3. They didn't show up to two different cases and never called or picks up phone.

Prompt, knowledgeable and thorough. Offers great add on services, all fairly priced and well worth…read moreit for any home buyer or new homeowner. Spent plenty of time to discuss issues and areas of concern, very happy with the service and would use again.

John agreed to do my condo inspection on very short notice, making it possible for me to feel…read morecomfortable with my purchase. His inspection was very thorough, even expertly cutting through a painted-on electrical panel to inspect the circuits, (after gaining the homeowner's permission, of course). He put it back carefully too. He uncovered some big ticket issues that I wouldn't have discovered myself, making this a very worthwhile inspection. Overall, I was very pleased with his style, knowledge and thoroughness. I had my report by email within a couple of hours. I'd hire him in a minute if I were ever to purchase real estate again.

The home visit was absolutely fabulous and John was extremely helpful in helping us understand our…read moresituation. I would consider him very thorough. Since he explained that it wasn't that bad, we were feeling confident. Unfortunately, it took over 3 weeks for us to receive our report (after emailing the company 3 times) and it seemed to lack specifics and had an exorbitant estimate for remediation, way above average for fixing mold issues (especially when we were told it wasn't a big deal). I'd like to chalk this one up to us probably falling through the cracks during a summer vacation or something, but either way, we had to hire a new company for a second opinion.

I was BEYOND impressed with John. 1. He was so knowledgeable 2. He shared the information in a very…read moreclear easy to understand way. 3. He turned up on time and was very generous with his time and expertise. 4. He made himself indispensable, after he saved us so much time, effort and money in our asbestos abatement. I will now be reaching out to him for our water and air concerns in our large gut renovation, A great find, I highly recommend John, you won't do better if you need assistance in any environmental issue. THANK YOU.

Extremely disappointed with this inspection. Major mold issues were never communicated with the…read moreurgency or detail needed for health and safety, and there was no mention of mice or holes in the ductwork leaking air. These are serious oversights that have cost me significant time and money to fix. I would strongly advise others not to use this company--don't waste your money or risk your home and health.

I highly recommend Empire Inspectors of Yorktown. Andrew was…read moreextremely generous with his time and went well above and beyond the call of duty taking detailed photographs of my roof and writing a clear report of fine detail on various items throughout my home. As a new person to home ownership I have learned a tremendous amount from Andrew and am glad to have had him as an ally in determining what needed to be fixed in my home. He used various tools to measure things like the presence of water damage and as things were fixed he was kind enough to validate that things had been fixed properly. If you are looking for a solid inspector who genuinely cares about your future happiness in your home, Empire Inspectors is the only way to go!

I would like to begin my review by sharing that this is the second time we have hired Abe Kurek as…read moreour home inspector. I left a glowing review during 2023. You can look it up under my name, Mary Savva. Although we decided against buying the home in 2023, we decided we would absolutely and unwaveringly use Abe as our inspector the next time. Fast forward 3 years later, we recently used Abe in June 2026. We had the pleasure of meeting his son Nick during our 2nd inspection. I really can't say enough about Abe. I find it difficult to top my 2023 review because it was so good. During our second experience with Abe, we had a different realtor. All I have to say is Abe is on your side. The jingle, "Nationwide is on your side" should be Abe's theme song except it would be, "Abe is on your side." I hate to sound cheesy, but when you are a first-time homebuyer, it's hard to relax and trust the process. Abe makes it easier to do that simply because he is loyal to you and only you. It's a huge relief to have someone with so much experience under their belt in your corner. It's also a relief to know you can have the same confidence in his son Nick. When you hire Abe, the relationship doesn't end with the home inspection. He fully prepares you to become a homeowner. He provides lists of referrals and lots of other useful information on his website such as what to look for during the final walk through. He assures you that you can reach out to him at any time- pre and post purchase. You feel like you are more than just a customer, you are now part of a family. Of course, the candy filled goody bag made especially for you helps a lot too during the inspection! Abe and Nick check every nook and cranny (crawlspaces, roofs, attics) They arrived on time and spent over 3 hours combing through the property. Abe uses his drone to check the roof. He even has a "back-up drone" just in case his high-tech drone fails for whatever reason. He is fully prepared for your inspection. He is able to explain complex issues clearly in layman's terms, or in our case, "first time home buyers" terms. He patiently answered our questions. His home inspection report is concise and easy to understand. This cannot be overstated. It includes a "Table of Contents" which makes everything easy to find. The report does not lack detail. It is well organized with very clear pictures. This helped us to negotiate repairs and buy in confidence. One of my best friends is currently house hunting. Her husband is a surgeon. She is worried that he might not be able to attend the home inspection. I immediately referred her to Abe and assured her that she would be in good hands. I explained she would have nothing to worry about if her husband could not attend. I highly recommend Abe & Nick Kurek to anyone buying a home in the area. They are professional, responsive and worth every penny! 5/5 stars.

If you need to check for mold, we recommend Abe of Home Inspection Services. Not only is he…read morecertified for mold inspection, he also does the general inspections that homeowners sometimes need. He was very accommodating of our schedule, thorough in his inspection and very fair with what he charged.

This guy did a home inspection for me 3 years ago when I bought my house. I was just up in my attic…read morechanging my AC filter when I recovered that the vent fan over the stove vents directly into my attic. Any moron inspector with half a brain should have picked this up. That's what they get paid thousands of dollars to do

Robert and OnPoint Home Inspections are fantastic. From the first conversation we had discussing…read morethe home opportunity, to the inspection, to after the inspection was complete, Robert was incredibly thorough, patient, and detail oriented. Robert walked through every part of the inspection after with us, which was very helpful as first time home-buyers. I would trust Robert with any inspection I ever do in the future. I never once felt like Robert was treating me like a sales opportunity, and more like a friend giving honest guidance. Thank you Robert and team for being so caring with every part of the inspection!

Mike is the best of the best. Top notch, professional, quick and very reasonably priced. Our…read morewindows looked so good after he was done, it looked like the windows were gone. Very personable and pleasant to have around. " A good guy". We will be calling on him annually and in the future for other power washing jobs. Best find ever. Thank you.

There are those rare times when you find a vendor who provides service and quality beyond your…read moreexpectations. My family hit the jackpot the day I asked for a quote to power wash our home from Mike Window Cleaning and Maintenance. He went above and beyond, in addition to the house (with a great deal of algae) he cleaned our walkway, the patio and under the grill......and my little side fence and more. I feel like he is now part of the family; thank you Mikey. Talk to you soon.