Dishonest people. Did not deliver on promises or purchases. Had to file a dispute with my credit card provider.

this place is really good.they Detail my suv GMC Yucon . My car is 2 years old . But they made it look brand new again for under 4 hours. Exllent job , good price. I be back .thank you for an excellent detailing I be back read more

Supreme Auto Detail - Auto Detailing Near Me - Newbury Park, California

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I was able to speak with David's dad he said they had problem with the lease of the shop and he was going be available in two weeks. Now we called so many times no answers left so many messages no call back They owe me 5 carwash visits and my wife 1 carwash visit and the whole new voucher unused. Which she also paid 225.00 I wondering what's going to happen next. We want reimbursement from some where. . read more

I called & booked a reservation by David at 1pm Friday October 17, 2025. He was a no show & and didn't have the courtesy to cancel. Then David shows up to my home an 2:30 pm still without notice hoping to wash my car, this is unacceptable! Ridiculous! I ended up telling him the car wash is cancelled. Thanks for wasting my time! And honestly, after I sent this review not less then 5-10 mins then they call me and say they are coming with an excuse. Don't waste your time making an appointment because they are a no show. Find another mobile detailer. read more

It's often hard to find a good hand car wash place. I've tried a variety of car washes in the area, and so far, Supreme Auto Detail has the upper hand in terms of pricing, quality of service, and promptness. I brought my car in for a supreme wash, expecting it to take 30-45 min since my car was quite dirty. While they washed my car, I waited at an air-conditioned office, which had outlets and WiFi, which was a plus for me. To my surprise, my car was ready after less than 30 min. An even more pleasant surprise, they did a pretty damn good job for such a short amount of time. Obviously, it wasn't to the standard of a full-on detail, but it was definitely cleaner than I expected. Especially the rubber mats on the front seat, which were absolutely disgusting before they were cleaned. Overall, excellent service and price point ($50). I would definitely return. read more

* FRAUD ALERT AT SUPREME DETAIL * DONT USE YOUR CREDIT CARD AT THIS BUSINESS !! David made several unauthorized charges on my credit card in the days after my service, $600, $300, $199, $100, $200 these were in addition to what I paid and what I have a receipt for. He did not even finish my service and asked that I come back in a couple days to finish the touch ups but I didn't have the time .I filed the fraud with my CC company and a police report. Esto es un mal Karma. BEWARE !!! read more

Be very cautious before scheduling your next wash or detail here. I booked directly with the owner, David, for a clay bar, hand wax, and wash, and paid extra to have my cloth seats shampooed. When I picked up my car, it was clear the work was not done as promised: * Bird droppings were still on the paint, no clay bar or hand wax, just a quick spray wax. * Windows were smeared with greasy residue. * Floor mats weren't vacuumed underneath. * Black cloth seats were left with white streaks. * On top of that, David wanted to charge me an extra $125 to polish the trim around my car. Since when does a detail not include the trim? I should have read the reviews first. It's surprising they can stay in business with misleading customers. read more

Avoid scamming prepaid deal, accusing customer bad attitude after tripling up price. Unreasonable scam changing price behavior trying to ask for more cash and won't refund. just saw other reviews called the police still unsolved. read more

do not, i repeat, do not use this detail service! they are dishonest and have horrible customer service!!! i should have checked the reviews first! this place is awful!!! had the supreme wash done. what a joke! my car smelled like they used dirty water to wash the seats! smelled horrific for months! they broke my center vent and said nothing. i went in and pointed it out. no comment. i also had to ask for the pieces that they took out of my car and kept!! they agreed to fix the vent. almost one year later and they kept telling me they would order the part and fix it! went in today to see what was up and the guy said we are not going to fix it. like it was no big deal. my problem, not theirs! if you value your car, stay away from this shop!! read more

Supreme Auto Detail - This is the face of the shop - Auto Detailing Near Me - Newbury Park, California

Needed to find a new place to detail my husband's car. Decided to try Supreme out with a simple hand carwash Groupon first. It almost didn't look like they did anything to it. Parts of it still looked dirty. Guess we can cross them off of our list. read more

The Father & Son that run this will rip you off, so be aware and ask for a solid QUOTE up front. I took my car in to get a sap tree mark off of my hood. They offered to add a few amenities. I asked how much it would be & they said don't worry we will take care of you. When I went in to pay they handed me a bill for $750. Turns out they added a package for 6 Car Washes, I didn't ask for. After taking that off, the detail was about $450 (which i was fine with, but they should have let me know that in advance). They then asked for it to be paid in Cash. Which I didn't have on me (obviously). The outside of the car was impeccable. The inside, not so much they left white resin from their spray all over my doors and speakers. I've had multiple washes since and it's still not off. Tried them again for a basic wash, and the car was still dirty inside including the white resin still not properly wiped off. Such a shame. This place came highly recommended in a great neighborhood. Just be mindful if you are new to the neighborhood & going here. read more

I recently had my car detailed by Supreme Auto. My Jaeger is a shed machine. When I picked my Honda Pilot up, there wasn't a blonde dog hair insight. I almost don't want to let him back in the car. They did a fabulous job. Headlamps buffed, carpets shampooed, wheels shined, windows sparking, and no dog hair. I had calls from the owner advising me of time line for pick-up. Would totality do this again. read more

Supreme Auto Detail - I recently had my car detailed at Supreme. This is my Jaeger. Love him. - Auto Detailing Near Me - Newbury Park, California

I purchased a 12-pack of mobile car washes from David at supreme auto detail. They came out twice, but then didn't show up for the third wash that was scheduled and have not returned my calls or messages since then. The 12-pack was a big chunk of money for me and I'm so disappointed to have been scammed out of it. I do not recommend this business. read more

I have been patronizing Supreme Auto Detail for years. And I have known Joel since he opened the business. Elsewhere herein I have read negative posts about the quality of work performed by Joel's shop and about Joel personally. My experience has been nothing but positive. I've had my collector car detailed here and my Mercedes and now, my Genesis G80. All have turned out beautiful! As for Joel, I have found him to be competent, hardworking, he'll wash a car if his employees are busy elsewhere, and most of all, honest. And, his services are reasonably priced, especially the hand car wash. Can't find a more qualified shop in the Conejo Valley than Supreme. read more

Supreme Auto Detail - Auto Detailing Near Me - Newbury Park, California

This team is so accommodating, and friendly. You can tell they take pride in their work.

I've brought my truck/SUV there quite a few times. Unfortunately, my wife brought our SUV there is past weekend and she was charged double what is typically charged for the service we recieve. Sucks that they over charged my wife since she was unaware of their prices and what is actually listed on their website. Super disappointing and they've lost a customer. read more

Nice at the beginning with promises to do everything right. Result no so much. He takes business and doesn't deliver. Charged me $220 for van, carpet was soaking wet, didn't even do good job On vacuuming inside. Leather wasn't cleaned right, lots of missed spots. Etc.. Same job on the second car charged $150 for sedan. Car wasn't ready end of the day and didn't even call to say he is running late. Kept it overnight and deliver the next day at 6. Still it wasn't done right. Basically he will take your business and takes whoever comes in between to maximize his business. That's fine but he doesn't have guys. So try to do short cut to finish up the job. This job doesn't call detailing shop. No attention to details. He doesn't even say sorry, the guy doesn't even come outside when it's time to deliver the car. Doesn't listen to complain. Very disappointed. read more

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Tesla Owners STAY AWAY! I got an exterior car wash from them on a new black model y performance edition 1 week after I bought it and they left swirl marks and left soap and water streaks on the car that dried up. Do not let Chris (guy with tattoos) wash your car. He does not care! He used a dirty brush and washes in all directions leaving swirl marks. I called back immediately and he blamed me for the soap left on my car saying " I probably hit something" when I drove it home. I said let me speak to owner and went all the way back the next day and the stingy man had the audacity to argue with me over $45. He would not refund me even though I showed him exact evidence. I said to even pull up the cameras which he refused because he knows they messed up. The owner even started insulting me saying "I cannot afford the payments of the car." Only businesses that are poor and struggling and need every cent are the ones that refuse to refund their customers. I'll just look at is as a $40 donation. Chris at first even said he'll hook me up with a discount on my car wash for $30-35 but then after upcharges me to $45 which I didn't have a problem paying but why lie to me? Tesla people definitely do not go here they will mess up your car. I will never take any car to them honestly. read more

This is the same location I would take my vehicle with David from First Impressions, still upset they took $350 upfront for 10 washes. Brought my car two times first wash was bad and missed dirty panels on the side of my car from Supreme Auto Detailing. Second wash was from David which was better such a shame they scammed people of money just to close business. Pretty sure they are hiding out at this location now be careful!!! read more

Just finished getting a wash . Awesome Job ! Very clean ! And quick service ! A+ I have been a usual customer for about a 2 or 3 months now . And I'm gonna keep coming back :) read more

An employee of First Impressions, was paid in full over $1,000 as he requested to order Paint Protective Film for our car. This payment was made on November 27th, 2023. We have tried numerous times over the last four months to have the service rendered. We have exchanged text messages with the owner, Joe, and David, the owner's son multiple times trying to get this resolved. Joe hung up on my son when he called the business last. On Friday, February the 23rd we met the police at the business to attempt to get our money back. We spoke to Joe, the owner, as did both of the police officers. Joe has promised for months that we would get a refund but also telling us that "it's not his problem". We are trying to get this settled through BBB but we will take action for a Small Claims Court Case. Please do not be a victim of this business like we were. read more

I am not able to remove the review I posted the other day about Supreme Auto Detailing. I am posting this new review because Joel is going to refund me the money for the unacceptable paint job on my hood. Joel has always taken great care of my car detailing it and that is why I posted the review the other day because it made me ill when I saw the hood. My car is in excellent condition and the paint on the car looks like glass except the hood. That is what upset me. Supreme Auto Detailing has been detailing my car for years. I am glad that we can get this resoled so I can continue to do business with Joel. Thank you read more

Great work and attention to detail. Your vehicle will look new again! Family owned. Been in the area for years.

I purchased a ConejoDeal offer for a mobile detail. I set the appointment up for last Tuesday at 10:00 and I let them know the car was going to be at my office in Westlake Village. The man I spoke with confirmed the appointment. When they didn't show up I called them and they said that they had my appointment down for detail in their shop. I asked him why was it listed as a mobile detail if I was supposed to bring the car in. I rescheduled it for today and when they showed up, he told me that he needed an electrical outlet to complete the job. I'm at my work site and there are no electrical outlets available. He said it was a condition of the coupon and I told him there was nothing on the ConejoDeal requirements specifying that I needed to supply electricity. I couldn't imagine rescheduling with this company after all this. Real mobile detailers will have a generator. This is an unprofessional organization that wasted my time and efforts and I would not use them ever again. I will be reaching out the owners of ConejoDeals (a company I admire) and let them know about this situation and request a refund. read more

Absolutely the worst Detailer's around .. they swirled my black Audi .. promised to fix it and didn't .. avoid this place

I'm so beyond happy with the work done by Joe! My car is like new! In 3 hours, my car was completely spotless! (Including a lot of dog hair that is really difficult to get out of the material in my car). I can't thank these guys enough!! read more

Wow! Joel and his crew are AMAZING! My car looks brand new! Joel had me point out anything that was concerning to me when I made the appointment. When I picked it up they wanted to show off their good work. Opening doors, went over all areas of concern, opened engine compartment (looks brand new too!). Only people that know they've done a great job are this happy to show it off! I will for sure be back, make detailing be part of a quarterly habit! Price was right! Do yourself a favor and go to this business! read more

Worst and least professional business and people. They ransacked my car, and stole my garage door opener. What is next, my house? The owner Joe is a horrible person and business owner. He admitted it was taken but couldn't come up with it. These people cannot be trusted. They also over charged and didn't tell me beforehand that what they did was an extra cost. It was suppose to be included in the detail package I purchased. Stay far far away!! read more

Very thorough, very punctual, good quality, and a little expensive. Full detail in and out was $350, which was more than someone coming to my home to do it. That said they were very thorough, got all the stubborn stains out of my leather seated, buffed out a lot of the scratches and the car looked great. No extra paper in the foot pedal well. Everything was ready on time and all the stuff that had been laying around the car was placed neatly in two bags well organized. So I give them too grades but for the price. read more

I have had two vehicles detailed here. Both came out looking like new. Engine steam cleaned and headlights polished. Great value and excellent service. read more

I took both my car (black Dodge Challenger) and my truck (black pearl Ram 1500) to Supreme yesterday and today. Although both cars are brand new, so no petrified French fries, etc., I can't speak to the interior work, but the outsides both look great. I had sealant put on both of them. Their attention to detail was fabulous. David and his crew care about the customer and the cars. I saw an amazing job on a BMW that had the painted trashed by tree droppings or something. The car went from crap to like-new in hours Do not be in a hurry. Arriving early to pick up is just an invitation to wait. Let them call you when done. They are busy because they are good. If you desperately need your car by a certain time, I would do it another day rather than tempt fate and get mad. I highly recommend this place. read more

Supreme Auto Detail - Ram 1500 after paint sealant. Just beautiful! - Auto Detailing Near Me - Newbury Park, California

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Okay, so I've never done a yelp review but after finding this place by pure luck and going a few times, I thought I had to do one of these. For starters, I could have previously counted the places that would deliver a great wash, that I was satisfied with, on my right hand thumb. Even then, I was batting about 75% approval on it tops. I'm picky when it comes to my car. I don't like my car being half-assed and I don't like my car being rushed through to try and bang out an extra car an hour. I'd just bring it back, and I've done this many of times. But now that I found this place I can relax knowing that I don't need to make sure people are treating my car as if it was theirs. They can spend upwards of 45 mins on my car for their regular supreme wash for $25. They have AMAZING deals if you buy 8 supreme washes (ASK!!) which I did today. Usually I don't even get that cheap tire dressing they put on at EVERY other car wash and I do it myself at home, but the product they use here is top notch, doesn't kick out onto my fenders, stays on for WEEKS, and they don't get it on my actual tire tread and make it feel like I'm driving on oil if I want to have a little fun. Anyways, I could rave on and on and on but I'll just post a few pics from my car today :) OH AND CUSTOMER SERVICE IS TOP NOTCH AND ALL THESE GUYS ARE A PLEASURE TO WORK WITH. Customer service is huge for me and they hit the nail on the head. Try them, you will NOT be disappointed! read more

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I can't say enough about Supreme Auto Detail. I had to face the nightmare of having my car covered in a sealant that blew over from a neighbor's construction site. Nothing could take it off. Diego totally took care of me - he and his team have the most incredible customer service. Panicking and worried that the paint would be ruined, he instantly reassured me he'd be able to remove all the sealant and offered a great price (for which I was very grateful). They were like surgeons on my CLA 250 - My car looks brand sparkling new! So happy. Thanks, you guys! read more

Joel and his crew did a fantastic job on my 15 year car. It looks like a new car. The headlights were foggy and they look brand new now. Highly recommended Supreme Detail for a great detail. read more

I can't speak to any of the pricier detail packages but the Supreme Wash is a STEAL! For $35, I didn't expect much but they far exceeded my expectations. My mom's car was FILTHY inside and out so it took a little longer but they didn't cut corners and made sure I was happy with the final product. It would've taken me 2-3 hours to do that all on my own so $35 plus tip is money well spent read more

I bought a bumper to bumper detail from a deal site for Supreme Detail. It was $89 with a $30 upcharge for trucks & SUVs. I have an F150 but still thought it was an awesome price! I called to set an appointment and at that time asked if there was anything I needed to do to the car before coming in and was told no. I dropped off my truck and gave them the hard copy of my coupon. I got a call at 2:46 saying my car was done. I verified the hours they are open and asked if they accept credit cards for the additional $30 upcharge for trucks and he (I believe his name is Joe) said yes. I arrived and the younger guy who was checking me out showed me an invoice, which had a $40 upcharge. I said, no it's $30, that's what the coupon said. He kept saying that his boss told him it was $40. He asked for the coupon. I said I gave it to them in the morning but I pulled it up on my phone and showed him that it said $30. He again said he wasn't sure what to do because his boss said $30. I told him he is welcome to charge me that but that his tip will be less as that is what will cover the difference. He then said he would take a photo of my phone to show to his boss. I tried to pay by card and he told me he didn't know how to use the machine. I told him I had called and was told they would take a credit card. Luckily I happened to have $50 cash on me to cover it but wasn't given a receipt of any kind. I was now in a rush so I went to get in the car and he said the carpets were still wet. I told him I was called 3 hours ago and told the car was ready, how are the carpets still wet? He responded by saying that when they use the machine that happens. I noticed that all the carpeted floor mats were piled up in the back seat floor. I said well if the carpets are still wet wouldn't it make more sense for me to use the mats than the permanent carpet? He said yes and stood there. So I asked if he'd you like to help me put these back in place? Only then did he make an effort to assist. He then told me that all the stuff in the pockets and center console were put in to the bag in the backseat. Now, the center console of an F-150 is quite large. Everything had just been dumped in to a large white trash bag. I told him I asked if I needed to do anything to the car when I made the appointment. I would have cleared everything out if I was told as I didn't appreciate everything, CDs, cables, metal flashlights, etc...all being dumped in a bag, which ended up weighing about 10-15 lbs. He said his boss told him to do that and that all details do that. I said I had gotten plenty of details that didn't require that. I got in the car (the seat was still wet by the way, and I was wearing very dark jeans, so I am sure that can't be good, along with having a damp rear end when going to dinner) and there was a very strong chemical, cherry smell. I said "you used air freshener" he said "yes". I told him I hadn't even been asked if I wanted it and told him I am incredibly sensitive to scents and never get it and every car wash I have ever been to asks if you want it or not. He just said that his boss tells him to do it. I was now in such a rush that I had to leave and didn't really have time to inspect anything. After 5 minutes in the car I had a headache.I noticed that the air freshener were these little blue square tabs placed around the car. So, he very easily could have helped me take them out but never offered. I took them out and threw them away. The interior light shone on the ashtray and I noticed that there was so much armor all or what ever treatment they used that the liquid was pooled up, I then looked at the cup holders and it was wet, not just greasy/wet looking, but wet. So I had to wiped them down. The next day as I was getting in to my truck I noticed spots all over it that only showed up in certain light and certain angles. I called and was told the owner wasn't in and to call back at 11:30. I called back and he still wasn't in. I asked the guy on the phone if I met him yesterday, he said "uh, let me check" and then hung up on me. I called back again, it rang 4 or 5 times and went to VM. I called again, someone picked up and then hung up. I called back a 4th time and someone else answered. I said I can't believe I keep getting hung up on. I am trying to resolve something and I want to talk to a manager or owner. When will they be in? He said he didn't know. So I said I either need to speak to someone or I will be forced to write a nasty yelp review. He said "do what you gotta do" and hung up on me. I was livid! My phone rings from a different number and it's a guy named David. I told him everything that happened, he asked me to send photos. Unfortunately, this caused me to find a ton of issues with sloppy work and I did a plastic bag test and it's clear no clay bar was done. Photos are attached. David NEVER called back. Luckily the Deal company refunded my money but I lost the cash I paid them. DON'T USE THIS COMPANY! read more

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I had to get my carpets in my car cleaned a few weeks ago and Joel took such great care of me. I was unable to drop my vehicle at the store due to my work schedule and he came to my office, picked up my car and took it to his shop. He returned my car in the timeframe that he said and they did a stellar job cleaning it. The service was 5 star, I highly recommend Joel and Supreme Auto Detail! read more

This is a Great shop. The staff did an amazing job on my vehicle. Full interior and exterior detail with a buff and my truck looks new again. No swirls, no scratches, no problem for Supreme auto detail. Ask for Joel. Enjoy the before and after photos read more

Supreme Auto Detail - Before - Auto Detailing Near Me - Newbury Park, California

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Great job. I'm selling an older van and wanted it prepped for sale. They did an amazing job. Engine cleaned, clay bar and wax! Chips still visible, but scratches gone! We've kept a clean van, but it sparkles like new. read more

They showed up and I made the mistake to pay when they arrived due to some timing issues. Then they decided they had to come back. They never came back. I was out $350. Contacted them numerous times. Don't trust them. Run. read more