Blace did an excellent job on our shower grout restoration. We had some noticeable mineral buildup…read moreon the grout, and he took the time to clearly explain what was causing it, as well as the pros and cons of cleaning versus replacing the grout. Ultimately, we went with cleaning, and the results were outstanding--the shower looks like new at a fraction of the cost of replacement. Blace was friendly, professional, and clearly takes pride in the quality of his work. He was great to work with from start to finish. I would highly recommend Blace's Grout Restoration to anyone.

Blace did a great job for us. He's careful, comprehensive, efficient, and communicative. I…read morerecommend working with him!

After doing some research, we chose Jesse from Accents in Carpet Care to clean our carpets. We…read morelooked at his informative website and liked what we saw so we gave him a call. He got back to us right away and we booked an appointment. Jesse arrived on time, was very polite and extremely informative as he explained our options for cleaning each of our carpets. He did a fantastic job and we are very pleased with with the result. Jesse even included a carpet care guide to refer to so that we can care for minor soil or stains ourselves that may occur in the future. We highly recommend Jesse for your carpet cleaning needs. He is a true professional.

On time, fair price and great results. Very professional and you can tell he knows his stuff. We…read morehave two dogs and a little munchkin and our carpets definitely get out through the wringer. After our cleaning our house smells better and just feels fresh and clean!

I had American Grout Specialists redo my grout in the shower in the past and they were amazing!read more

Had a great experience with American Grout Specialists. I needed the perimeter of my shower and…read morekitchen counter re-grouted to repair cracks, as well as kitchen and bathroom counters re caulked. They were able to provide a quote over text after they instructed me on what kinds of photos to send them. They were quick to schedule, and the actual grouting work was efficient and really cleanly done. Fully recommend working with this team.

Thank you Doug for such a great job on the groat cleaning of my tile floors! You are such a warm…read morepersonality, so easy to work with and such a professional. Hire this guy for all the work you need!

Doug Moore was not only thorough, but knowledgeable and friendly. He took the time to explain the…read moreprocess and he cleaned up after himself. I would highly recommend his work . He is very easy to work with and is very patient. What I especially liked was he took the time to explain everything and was very efficient.

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

Master Carpet Cleaning did a great job. Thorough and quick. Got some tough stains out of light…read morecolored Carpet. Would use again and would recommend.

Better and more thorough than any one we used before. Very courteous, clean and really took time…read moreand effort to make our carpet and tile look amazing. Excellent price for the quality of work and attention to detail. All I can say is THANK YOU!

I highly recommend James for carpet cleaning. He does a fantastic job every time and is always…read moreaccommodating, professional, and friendly. James cleans both my home and office, and the results are consistently excellent. It's clear he takes pride in his work and cares about his customers. I would definitely recommend him to anyone looking for reliable, high-quality carpet cleaning services.

Warning: Do NOT BOOK with James, he is extremely rude and unprofessional. From the moment he…read morearrived James was extremely aggressive, used profanity multiple times and was extremely condescending. He did not honor the price I was quoted and I ended up paying $480!!! For a 1-story with 4-bedrooms, no stairs. James threatened over text and called multiple times which frightened me! He also did not give me prep instructions to vacuum, nor did he answer my questions. When I asked how long until dry. He replied: "Gosh do I have to repeat myself?" My 1st technician was Joe who was very nice. I was quoted $320 for 1st job and was told the 2nd cleaning would be cheaper since no stairs at new house & repeat customer. James arrived for 2nd job but did not honor my repeat business quote from colleague, and because I was moving out and limited on time- James took advantage and up charged me an outrageous amount. I booked after reading the reviews, but I don't want anyone to feel unsafe with this man in your home. As a woman, I was lucky my husband was there to protect me... I don't understand how he has been in business this long. Worst customer service experience EVER !! *Attached: Pic of James text as proof of him threatening me. I was in the process of sending my Zelle payment but he was impatient. It's strange to expect payment BEFORE the job was complete or before I could inspect his work.

Michael is a highly skilled contractor who takes great pride in his trade. After running into some…read moreunanticipated hiccups in our project, Michael was very fair & reasonable in adjusting the contract pricing. I couldn't be happier with the end result. My shower floor grout has been restored, cleaned & sealed. I would highly recommend Michael.

Phenomenal really doesn't even do Michael justice. I'd call him miracle worker. Our 14 year old,…read morecracked, stained, chipped grout surrounding our travertine and marble was really ugly and actually embarrassing when we had guests or hosted family from out of town. We called him not really anticipating the amazing transformation our shower (and tub and shower in hall bath) received. They look exactly as they did the day they were installed. We are SO pleased. Michael is prompt, super clean and one of the nicest people you'll ever meet. He takes his time and actually cares about customer satisfaction. We're floored at his quality of work. Do not hesitate hiring him. You will be so glad you did