Easy to schedule, good communication, and worked quickly. My carpet needed some serious attention…read moreand is exponentially better now

Warning: Do NOT BOOK with James, he is extremely rude and unprofessional. From the moment he…read morearrived James was extremely aggressive, used profanity multiple times and was extremely condescending. He did not honor the price I was quoted and I ended up paying $480!!! For a 1-story with 4-bedrooms, no stairs. James threatened over text and called multiple times which frightened me! He also did not give me prep instructions to vacuum, nor did he answer my questions. When I asked how long until dry. He replied: "Gosh do I have to repeat myself?" My 1st technician was Joe who was very nice. I was quoted $320 for 1st job and was told the 2nd cleaning would be cheaper since no stairs at new house & repeat customer. James arrived for 2nd job but did not honor my repeat business quote from colleague, and because I was moving out and limited on time- James took advantage and up charged me an outrageous amount. I booked after reading the reviews, but I don't want anyone to feel unsafe with this man in your home. As a woman, I was lucky my husband was there to protect me... I don't understand how he has been in business this long. Worst customer service experience EVER !! *Attached: Pic of James text as proof of him threatening me. I was in the process of sending my Zelle payment but he was impatient. It's strange to expect payment BEFORE the job was complete or before I could inspect his work.

Nikita did great job with my carpet! Looks fresh and clean again. Will use your service again…read more Thank you!

Nikita did a great job on two very dirty carpets and got out some tough stains for me.read more

Excellent job! Quick response l. Very friendly! Highly recommend!…read more Cleaned our carpets and sofas!

Hired Ruben again! I have 3 little dogs and they have definitely been marking up their preferred…read moreplaces in our house. Ruben Mendoza and his son to the rescue! Pet stains and strange smells cleaned! Ruben is very upfront about what to expect when dealing with pet urine. He always does the very best to treat the pet situations. My husband and I are very happy and satisfied with the amazing, prompt, and professional service! We HIGHLY RECOMMEND!

They arrived in the time window they said they would. I had…read moreurine stains on my carpet and they examined my carpet and gave recommendations on how to get it cleaned. Carpets were cleaned to perfection. Almost looks brand new. Prices are reasonably.

My rug, my hallway rug and bedroom and stairs still have stains and sofa still dirty not happy this…read moretime around with the service they said that's the best they can do. See photos they do not lie. Waste of money we had a military discount the price was good and guys were courteous but the service is lacking.

They were great, communicative, and did an awesome job cleaning the house. Did a really solid job…read morequickly.

Oh boy. Where do I even start. Scheduled a move out clean for my 1 Bedroom 1 Bathroom apartment,…read morewith a small patio. About ~900 sqft. They arrived 3 hours late and had terrible communication throughout -1pm appointment -1:30 he says they're on the way -1:45 he says they're an hour away -3:00 I text him as they haven't arrived yet -3:30 he says they're parking -4:00 the cleaners finally arrive, 3 hours late -6:00 they're done When I brought up my obvious dissatisfaction with this, he didn't respond until the next day where I was offered $20 off. I value 3 hours of my time at more than $20. If he had said from the start "Hey they are running late", I could have gone and done something else. But they were always "Just right around the corner" so I didn't want to leave and miss them. Also, he said the cleaners "Didn't find a parking lot". The entire outside of the building is a parking lot. The apartment looks more like a hotel. Note the timestamps on the messages I attached. Do not recommend.

The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I…read moregave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again.

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

Great experience with Master Carpet Cleaning! They were right on time, clean, courteous, and very…read moreprofessional from start to finish. The quality of the work was excellent, and the price was very reasonable. It's hard to find a company that checks all the boxes like this. I'm very happy with the service and will definitely be using Master Carpet Cleaning again. Highly recommend!

Great work by the team. We had a grease on the carpet in one of the bedrooms and this team was able…read moreto completely take that off.

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

Alex and Dominic did a Great Job!!! Alex had some recommendations that we went with and the…read moreresults are amazing. Will recommend JC Carpets to all my clients, friends and family. Thanks

I had the pleasure of meeting Jorge today and I can tell right off the bat he is the best in the…read morebusiness. He came to my home right on time, and gave me an honest assessment of my carpet and what it would take to remove pet stains. While I have decided to probably just rip the carpet out, I do appreciate Jorge's advice and expertise in helping me come to this decision. He explained to me the thorough and high quality steps he takes to clean carpet. If you want to get the highest quality service and maybe pay a little bit more than cheaper less quality service, I would go with Jorge's business. 10 stars!!

This company is fantastic!! They were prompt on their quote, we scheduled the appointment, and he…read morewas right on time!! He carried a huge canister throughout the home with a specific product for pet and dirt from shoes in high traffic areas. This pretreat was worth every penny. We are so thrilled with the results. We highly recommend them!! They deserve a 10 out of 10!

Did an excellent job getting bad stains out. Came on short notice. Very nice and friendly. We will…read moredefinitely use again.