Very knowledgeable and helpful. The scheduling was easy and arrival was on time. Will definitely…read morehire again.

Tech was on time and knowledgeable about dryer vent issues. He explained service options clearly…read moreand without undue sales pressure. Very satisfied with the service.

This is by far the worst company ever! I have never had this…read moremuch trouble financing anything But these guys charged me $2,300! For a broken washer that was malfunctioning straight off the bat! Oh and the dryer light burned out and we only had it 6 months. They brought me a loaner washer, and that one was failing as well. They refused to bring me a washer that was functioning properly unless I made a payment. Forced me to pay for a broken washer! Then. 2 months later, They brought me the working washer! Yay right?! Nope. This washer was full of GERMAN COCKROACHES. MIND YOU. I have never seen one roach in my apartment. We have annual inspections that help us watch out of bugs like that. Our apartment is clean! They forced me to pay for that ROACH washer before they brought me one which took 3 weeks and that's 3 weeks with no washer for my family of 4 Then we lost our job and they took our washers after only 2 months of missing a payment. They refused to leave them and told us we had to pay the entire remaining balance before they bring them back to us! Mind you that will be another 2 weeks before we even get a chance to wash our laundry now! This company is a rip off and I have every bit of what I need to file a legal lawsuit with the better business bureau. Y'all need to get your shit together. So selfish for a buck that you don't even care about your customers who actually need some of these products. I will never do business with them again! I learned my lesson! I'm fed up. Wasted thousands on broken washers! Let's not forget that the so called "Store clerks" hang up on you when they get frustrated rather then helping to fix the problem. Worst customer service ever. We will NEVER DO BUSINESS AGAIN WITH THIS COMPANY. DO NOT FINANCE WITH THIS COMPANY! I spoke the truth now they can tell you the lies! This company only cares about profit!

Everytime I have come into this location. I have been treated with excellent service and always…read moregood deals. I appreciate the great service since the Lebanon location wasn't helpful at all. I highly recommend this location.

We purchased a washer and dryer from Kelly's several years ago and were pleased with the…read moreprofessionalism and knowledge of the sales team. A few years later, we converted a laundry room into a bathroom so returned to Kelly's to shop for a stackable washer and dryer. The salesman asked about the brand of our washer and dryer, and sold us the very inexpensive part needed to stack the appliances we had at home. Money saved! Recently, in search of double wall ovens, we yet again returned to Kelly's. This time we met Todd Edgar. We had done a *lot* of research and were pretty sure of what we wanted. Todd really knows his stuff! He answered our questions, provided knowledgeable insight, and researched our concerns. I especially appreciated his ability to communicate information clearly. And his patience is quite commendable. If you're looking for an appliance, go see Todd!

Bought appliances from them and the dishwasher was installed while missing a leveling bolt. After…read moreseveral months the sprayer blade melted and broke, which we replaced. Then several months later the sprayer blade broke again, after it was out of warranty. We figured out that due to the dishwasher not being level that the sprayer blade was getting caught up in the pool of water caused by the unbalanced unit. We contacted Kelly's to see if they at least had a leveling bolt we could get / purchase and were told that the person who installed the unit would contact us, which never happened. Ultimately we got a leveling bolt for free from a local appliance repair store (thank you) and fixed the dishwasher ourselves, but we had to buy two sprayer blades and deal with a leaking /overflowing dishwasher due to their bad installation job.

Ordered a kitchen suite and what a friggin circus! delivered this morning and 6 hours later still…read moreno ice in the freezer! Called for assistance and surprise I have to wait a week yes a week for a replacement. They didn't take a week to charge my credit card! And why do I need to add a star for a business that doesn't deserve it??!!

Paint department has the best customer service overall. The curbside pick up is pretty terrible…read more Lowe's does an extraordinary job with that and customer service overall. Lower prices are the only reason I come to Home Depot when I do.

Great communication, punctual, and knowledgeable. He was more patient with my poorly behaved dogs…read morethan most would've been! Will use him again when needed.

I highly recommend Valley Service & Repair! Joe is efficient, professional, and always answers my…read morequestions honestly. He calls ahead of time. To give me a heads-up of when he was on his way. He has worked on my guy Dan's, and my washer and dryer many times. Just recently he worked on our refrigerator/freezer. When the fan motor in the freezer went out. I would trust Valley Appliance for my appliance repair needs.

David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

I just had David Glavnik out to fix my washing machine. Lucky me!!! As this was the day after…read moreChristmas, I expected to get no one out today but he responded within an hour. He was very friendly and neat. he had it fixed quickly. Of course no one wants to have an appliance breakdown but the whole fix made me wish I hadn't wasted my time to try and fix it. I highly recommend him!

Others may be good too but I'll never know. Great service, friendly and professional. If I need…read morehelp I'll call sunset.

From the owner: Repair of commercial appliances and HVAC equipment . Specializing in ice machines ,coolers…read more,freezers ,grills ,ovens ,fryers ,mixers ,salamanders ,and toasters

It's so great to have a Lowe's in Albany! The product selection and quality are perfect for the…read morehome builder and the do-it-yourselfer --and you can't beat the prices. I completely remodeled my home, right down to the studs, and I found that Lowe's saved me time and offered the quality of products that I needed. Often I would take a higher quantity of something to be sure I had enough, then bring back the unused items to the store. With my Lowe's card, they could look up the return in an instant without my remembering the receipt. Materials are easy to find and the store inventory is well organized. Knowledgeable people could help me in every department. It is not the mess I found at the other big Home products center. I often shopped on the Internet and then went in to pick up my order. Today I went in to get a part for an elderly friends walker that was broken. Finding the hardware department, a Joy offered to help me. I showed her the missing screw on the walker and she quickly realized it took a metric screw, walked to the right shelf and pulled out a screw that was the right one. Then I asked to install it and soon Shane joined us to install the missing screw! I was lucky because I went in on a Saturday just before 6 PM and the three of us fixed my handicapped friends walker in the isle. The store was quiet and Joy and Shane we not busy. Soon Share adjusted the brakes on the walker too! The attitude was that once they understood I was doing a favor for a handicapped senior, we fixed the walker together. I will be back to Lowe's.

I bought some tin snips by craftsman that have a lifetime warranty about 1.5 years ago. They are no…read morelonger cutting the way they are supposed to so I took them in to exchange them for a pair that cuts properly. Lowe's would not honor the lifetime warranty. They are 13 dollar snips that have been on sale recently for 3 dollars. Obviously not a high end item. I will not shop there again. And I will urge others to do the same. I bought the item because the lifetime warranty. I called craftsman and they are honoring the warranty no questions asked. Don't shop here if you can help it.