I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I brought my MSI Titan HX gaming laptop in to Don after my son dropped it on the ground. Nothing…read moreturned on and I wasn't hopeful it could be saved. I found Don/2U Computer Services through a local search and decided to try my luck with a local repair shop rather than Best Buy. I'm so glad I did! Don sent regular updates on troubleshooting and managed to get everything working again in less than 24 hours. Don't let Don's humble shop and obscure location dissuade you. This was genuinely world-class service, and I couldn't be happier with the level of professionalism and care he provided. And his service fee was more than fair, and he even cleaned the laptop before we picked it up. Just excellent, excellent overall.

Don just completed the repair of my ageing PC and I must say he is the most helpful, honest,…read moretrustworthy computer service professional I have the pleasure of dealing with. AAAAA+

these guys are amazing and good honest company. I took my daughter's gaming laptop in that I bought…read moreher for Christmas just about five months ago because it stopped charging. They spent two weeks trying to repair it even down to working on the motherboard itself, but they still weren't able to get it to charge because it's a manufacturers defect and a poor design . when I went to pick it up, they didn't even charge me. They even helped point me in the right direction to try to get it fixed from the manufacturer. They really went above and beyond. Thank you guys.

My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.

Well it was time to upgrade my wife's and my cell phone and we both have iPhones already we wanted…read moreto stay with something we are familiar with. We were helped by an associate named Jessie who was able to answer our questions and get us our phones in a timely fashion, we had dinner reservations and she went the extra mile to make sure we weren't too late. We are very happy with the phones so far but the customer service was excellent.

My visit to the Apple Store today, Friday 16 January 2026, was about as primely relaxing as I could…read morehope for. Finding the store front along an outdoor walkway in Alderwood Mall was streamlined. Music outside the entrance/exit helped set an upbeat vibe upon entry/exit. Upon entry to the store I was greeted by a friendly worker. Music played quietly for the duration of my visit and I was not interrupted by other patrons nor workers while looking at the devices. After entry, I made my way to the computers area to look at what was on display. Desktop options were on display with corresponding keyboard and computer mouse technology. Laptops were on display by make (Air and Pro). Each make had varied laptops on display to highlight different size screens and different finishes (silver/metal and black). Clicking on the trackpad awakened the device and basic features were available to access/explore. I found my experience on the whole to be welcoming.

It's a bit of a drive to get there. But it's a pretty one and you can stop in Woodinville for some…read morewine tasting or lunch on your way back. Friendly and efficient. And cheap, although probably better to save up your batteries and light fixtures since they're going to charge you a minimum amount regardless.

Electronics recycling! It's difficult to find places that accept specific electronics you're trying…read moreto get rid of without incurring extra fees either for the visit and/or type of item. The location feels like it's in the boonies of Woodinville, but it's tucked away in a corner warehouse you pull up to do a quick drop off. I was able to dump off an old flat screen TV and a bunch of bulky junk audio electronics without charges. NOTE: per their website not all items are free to recycle, but this location was sufficient enough for my specific items.

My wife and I have been going to best buy since 2009. We have bought cell phones, Tvs, speakers…read morelaptops security cameras, and so much more here they have it. Every time we go to any of the locations mainly the Marysville one but we have always been treated with the most up most respect and they have even help us with price comparisons on an occasion or two. They are always super friendly and it's always easy if we need tech support for an item. You can call, go online or even in store for most anything, I do perfer in store the most. If there was any questions that one didn't know for sure they would go and make sure they had the right answer. No smoke blowing here just to get a sell. I would like to say thanks to the Everett and Marysville location keep up the great work.

I would TELL ANYONE to NOT NOT NOT go to Best Buy. They used to be my go to and I loved the…read morecustomer service I received. Not when I went in over the last year or year and a half. They basically told me my computer was unfixable after taking my $$$$$. IT was total BS. All it needed was some software updates which I found out when I took it somewhere else. Also, they told me I would get a total refund. I got a tiny tiny tiny partial one. I had been LOYAL to Best Buy for years! Never a problem until the last year and a half. Employees nowadays, currently are very arrogant and they never did a thing but take my money, AND not fix my computer. They used to be GREAT! What happened!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! URGH. Totally dissapointing how they've changed!!!!!!!!!!!!!!!!!!!!!!!

An unexpected drop in my check left me short for rent. Several shops offered me much less than I…read more needed so we headed to Everett. Top Tier, right off the bat, $150 more than the others, no haggling needed. The staff was very nice, kind and considerate. Please check with Top Tier first, rather than taking those stingy offers. 5 stars in my book!

This pawn has a pretty good selection for the size of the building. The guys running it are…read morefriendly and seem to be fair. Although I am no expert when it comes to what is a good deal and what isn't with used goods. But they have a reasonable buy back policy and the owner Chris was a nice guy. I have been to the 2 other pawn shops on the 99. One is bigger with more tools. The other is dark and small. This one is bright with a little bit of everything.

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

I am recommending this business because I think refurbishing computers and equipment is a good…read moreidea. Also, the product I bought was reasonably priced and works fine. I wanted to get an extra wireless keyboard and mouse so I could have one at work and one at home and wouldn't have to carry them around. I asked about them in the store and was led to a plastic box that was filled with identical wireless keyboard mouse combos. I picked one out and asked where the chip was. This should have tipped off the clerk that I was not tech savvy. As I suspect many of there customers are not. She told me the toggle was under the mouse. I got the set home and did not see a toggle under the mouse (latter I found out she was saying dongle). I looked in the battery chambers of both the keyboard and mouse and did not see it. I called the them and was told to check the battery chambers of both the keyboard and mouse and once again I didn't see it. I was told that this would be a once in a lifetime that a chip was not with the keyboard. I brought the unit in and we looked in the keyboard battery area next. Then we looked we looked at the mouse and they pointed out a built in dongle compartment in the battery chamber of the mouse. I was never told there could be a built in compartment when I was in the store or later on the phone. I have since find some YouTube videos that explain where to find the dongle. This tells me I'm not that only one to have trouble finding it.

I needed to upgrade my Windows 10 computer to Windows 11, and One Laptop Tech made the whole…read moreprocess easy. They went above and beyond by explaining my options and suggesting the simplest, most cost-effective steps first. It was clear they weren't trying to maximize fees - they genuinely cared about finding the right solution for me. Communication was great the entire time. They kept me updated on the work, the parts when they were ordered, when they arrived, and when everything was installed. As someone who doesn't know hardware but knows how I use my computer (video editing, programming, etc.), I really appreciated how they helped me figure out what I needed to bring my desktop up to date while moving to Windows 11. Overall, it was an absolute 5-star experience. If I ever have computer questions or upgrade needs, I'll definitely be going back to One Laptop Tech. Highly recommend!

Great service, fast and easy - Could not have been more thrilled with Danis. He knows his stuff and…read morehelped get my laptop in working order after the motherboard died. Communication was seamless and I received my laptop better than when I dropped it off.