Very large trampoline park - it was crowded but there was still plenty of space for the kiddos to play. Very nice young man was helping with the rock climbing harnesses. There were some loud crowds of bigger kids but for the most part they watched their language around the younger kids. For $18, it was a great bargain for the entire day. read more

Surge Adventure Park - Trampoline Parks Near Me - Jacksonville, Florida

We came for a birthday party, that's what brought us on over to Surge, cause we don't live close. It's huge inside, nice big open area for kids to go wild! Multiple trampoline areas, ninja courses, games. We came on a Saturday and it was packed, would come back on a weekday to let the kids play when it's not so busy! read more

I love it it's an amazing jumping place, it fun and really nice and the trampoline are so fun and cool!

Clean, lots of arcade games and toy machines! Plenty of space for jumping and having an all around great time! read more

The day k grandson and I visited this business, the A/C was not working properly. They had a sign written and out on the front door, but I did not see it until we already paid. But when I tell you IT WAS HOT IN THERE.... It WAS HOTTTTTT! All the chilren were sweating up a storm... parents just a sweating up a storm!! The business itself is okay, but the way it felt in there, makes me never want to visit this place again. It was just miserable! read more

This is the 2nd time we have had my son's birthday at Surge. Both times it was a great experience. JaOnie was our birthday party assistant/attendant and she was great. She was attentive and very helpful and friendly. Surge has a variety of trampolines, climbing walls, foam pits and an arcade. It has always been clean and a great time for the kids. Would recommend for a party! read more

My daughter and her friend wanted to come jump and hangout and this was the best value for the 1.5 hour jump. The facility was clean and staff was pleasent. My only complaint is the bathrooms are not adequate for tons of kids to just offer one stall for each read more

Surge Adventure Park - Trampoline Parks Near Me - Jacksonville, Florida

We have cone here over 5 times now! Exceptional every single time. Staff, always nice. Place is clean even the bathrooms .. real icee machines . Plenty of space to play with others or take a moment to jump in space by yourself. Dodgeball, basketball jump ..so fun read more

Nice and spacious. Everyone needs to sign a waiver before entering. They have arcade games. I like the ninja section. The kids really enjoyed that. read more

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Everyone in my moms group loves this trampoline park! I recently went on a Wednesday for 2 and half hours and spent $20 for my son to run around and have fun. They offer a military discount and you'll have to sign a waiver. There was a ton of stuff for the kids to do. They have an arcade in the side and a ton of attractions such as the foam pit, basketball trampoline, a balancing bean, a balancing bar and etc. the place is huge and loads of fun! I'll definitely be going back again. During the weekdays, the park isn't packed and very affordable. I went with a few moms during early release. Great option for moms trying to budget and need fun things to do with their kids. read more

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Surge gets frequent business from me because they're the only trampoline place within 20 minutes from me. But... the simple fact stands that there's no way possible they fully sanitize and clean when they close. I hate how beat up the trampolines and foam shapes look and the best things to do here are rarely open. There's a lot of young people who work here, I've only seen what I would call an adult a couple of times but that was few and far in between. It brings this crazy amount of joy to my daughters day so I'll continue to come, but when I get my own home a huge trampoline is all I need in the backyard! read more

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We used this as a homeschool meet up with a friend. We walked in to them still cleaning the facilities which they apologized for but I thought was great because it means they keep the place clean. We went Wednesday as soon as they opened and we're the only ones there but quickly a lot of other homeschoolers came in as well. It was a super fun afternoon and the kids loved everything. I think it would be great if they could offer a discount day or something just for the homeschoolers during the day to get energy out we would go often and I could see it being a good homeschool meet up. read more

We had our end of the year 7th grade class party here and it was awesome! As soon as we arrived they checked us in and set us up. The person in charge was on top of everything and made sure our party ran smoothly. Customer service was top notch! The kids spent the entire time playing with huge smiles on their faces. I will be planning more parties here in the future! read more

This place knocked our socks off. It probably helped that it was a Monday night, and there was only one other birthday party going on... it was the cleanest, most colorful, fun trampoline park we've been to in JAX and we've been to them all. They have attractions with harnesses with rock climbing and all kinds of other cool attractions. The arcade is fun and clean and all works( unlike adventure landing) and all of the employees were amazing! Love love loved it and can't wait to have my son's next birthday here! read more

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I gave 4 stars because my experience with the staff is hit or miss. The kids have a great time, and there is seating throughout for parents/guardians. There are also massage chairs you can sit in and pay to have a massage. If you sit and don't pay, they make an obnoxious beeping noise, but I think it's more ignorance on the part of other patrons than the company or chair itself. They have a snack bar you can purchase goodies from... Dippin Dots (which are hard to find), Icees, fountain drinks, candies, chips, and so forth. I love that this is located in an area that typically doesn't have a lot to offer. I feel they have a sense of bringing community together as I see them advertise for special pricing for youth groups. read more

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First, every time I take my granddaughters there it is funky. Of course I know one can't play in sneakers, however, there is a mildewy smell I cannot unsmell. Also, the trapeze is always not working because someone can't retrieve it or the stick is broken. The only positive are the trampolines. My grands love them. Perhaps the building can be cleaned thoroughly and/or aired out. The food is overpriced too. But I would rather have a cleaner place to play than the food. read more

Super disappointed in our birthday party at surge today, April 27, 2024. We had a wonderful experience in 2022. The party was amazing. The welcome was awesome. Everything went so well. The decorations were beautiful. I told everybody how awesome it was today we get there 15 to 20 minutes early like the phone call told me to we met at the door by the manager who was rude and made us feel like crap for being there early and told us basically we need to leave and come back in 10 minutes, the guy called me to tell me to come early to arrive 15 minutes early to get the socks and get registered. When we ask for the socks we were told we had to wait until 1030. I went up there and said we were told to get here early, so stuff would be taken care of before the party started the host, but the management is terrible. . I'm extremely disappointed and cannot recommend this joint to anyone ever again so completely disappointed. I'm guessing it's ownership or management. I'm not sure but it's terrible. read more

Surge Adventure Park - Making us sit and wait ??? Insane - Trampoline Parks Near Me - Jacksonville, Florida

Fantastic concept but poorly executed. The place is not clean and looking worn out. The staff is all young people including "management". It's great that young people have jobs, but they do young people things. They seem to let friends and family in for free and give them free reign of the place to the point it affects the paying guest's experience. If you have an issue they simply don't care. Certain portions of the place are closed at any given time with no explanation. So if you are looking forward to doing something specifically It's hit or miss as to whether or not it will be available. We have been a few times and there are incidents every time we go. It is not in the best location and apparently not a great place to take your small children. Police are called and arresting people every time we have been. Older kids and even older teen-agers running over our kids and seems most are the friends and family of the workers there. What should be a good time ends up not being a good time or experience. To spend over $100 just to get the family in and have it ruined by this bad element that seems to hang around at this location is just not worth it. Too many other places to go. We will not be back. read more

Let's see, employees sitting there on their phones "working hard" to make sure everyone stays safe.... while other sections of the park are closed with "no one" to run them. read more

Surge Adventure Park - Surge employees "working hard" on the job, making sure everyone stays safe... Sitting there on their phones. - Trampoline Parks Near Me - Jacksonville, Florida

I wish I could give this 0 out of 5 stars. My sister-in-law had my nephews 5th birthday party the other day there. HORRIBLE service. She had paid for a birthday host and nobody was scheduled to help with the party. My family showed up and had to set the party up themselves. We asked for the manager and he refused to come out the office, He smelled like straight up marijuana when he finally came out the office 30 mins later. He had originally sent the Security guard over to speak with us (I don't know what he was gonna do about it). He basically told my mother and my SIL friend to shut up (I wish I was lying). He kept speaking over my SIL when she was telling him about the horrible service they've experienced so far (she's a soft spoken person already) and he said he would only give them 10% off the party, because that's all "corporate" can do, but still tried to overcharge them for the party. The AC was also not great, and our grandparents couldn't stay too long because of it. Even though the price is relatively cheaper than most places, I would avoid going back. read more

Some of the extra attractions seem to never be up and running. There is always something broken or missing on the ninja course. If you go during the week in the evening it's pretty empty. It can get pretty busy on the weekends. Small selection of arcade games, and a small selection of snacks for purchase. Trampolines all seem to be in good shape. My son enjoys coming here. read more

I had a great time at Surge. They have a family special for two adults and two children for $45 an hr. So you save $15. It's $15 an hr otherwise and $2.50 for the socks (required). They have a variety of stuff you can do. They have a variety of rock climbing walls and obstacle courses. There trampolines are brand new and you great height on them. I visit every trampoline warehouses in Jacksonville and they all charge the same price but you really get your money's worth here. Don't forget to fill out the waiver before you get in line to pay. We will be back for sure read more

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This is the 3rd spot (that I know of) in Jacksonville that offers this type of entertainment/athletic venue. Replacing what used to be the shopping center off of Arlington Expressway, this place was so new that word hadn't spread and was almost empty. This gave us (2 families) more than enough time to try the rock climbing, Ninja course and the other trampoline themed games. With at least 3 different climbing "stations" which required harnesses, and a "hit the buzzer" trampoline game, this place offered a few more things the other venues did not have. There was a snack bar that offered chips and drinks (including ICEEs), and a large arcade area. There was even a roped up area specifically for toddlers. I was impressed with what this place had to offer, and saw enough tables and seats where they could easily host 4-5 Birthday parties at a time. I highly recommend to families with kids who want to be actively entertained. read more

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Took my daughter for her bday and was told everything was open but when we got there the entire Ninja Area, which is a nice part of the place was closed due to lack of employees. Other areas were not working proper or was roped off. Very disappointed. read more

I recently visited this adventure park with my three granddaughters. I was extremely upset to find out that one of the more sought-after rides "The trapeze, was in-operable. I am no rocket scientist, but for the price of admission, it would seem that all rides would be operable. I guess with all the theme parks across America having maintenance issues, Surge is none the wiser. I guess the answer to this issue would be to have a maintenance person on site or on call, or have the staff trained to deal with such issues when and if they arise. I also think that since everything was not working, a portion of the admittance fee should be refunded, or some type of compensation should be offered. read more

Had a wonderful time here this morning, my toddler absolutely adores it. I thought it was clean and well kept. There is a toddler area for small kids and that was nice. Arcade was clean, new and in great shape. Bathrooms were well kept as well. We will definitely be going back! Only downside is no family passes! You must buy a pass each time you go. But we thought it was well worth the money read more

Two trips to this place in the past 3 years and the police were called both times for teenagers that were either violent or threatening violence. One of which was the brother of an employee. The manager did nothing other than sick the sister of the dude on me. The employee related to the troublemaker then walked out with their family and approached my car with my two young children asking why were "calling names" to the point where the mother of the employee/troubled teen hit my car. With two young children I definitely wouldn't consider this place family friendly. The activities that are offered there are not enough to make up for the trouble and most of the games were trashed during our visit today. There are plenty of other cheaper trampoline parks in town with more activities than are offered here. read more

It was fun other than that nobody would attend wipeout and I really was looking forward every time I asked to turn it on hey said "it's closed for today" I asked why they said "we don't wanna turn it on Right now" I might go back if someone attends wipeout more often. read more

Surge Adventure Park - Trampoline Parks Near Me - Jacksonville, Florida

I have been bringing my son here for quite some time now and have become increasingly disappointed with the environment, disrepair & lack of cleanliness. I can almost guarantee that their climbing apparatus have never been cleaned and yet, on my latest visit, there were 3 employees standing at the front playing on their phones. Maybe there's a management issue? With so few customers on the weekdays, I would think that they would want to get the most out of their employees in order to justify their pay?. There has been an "out of order" sign on one feature for weeks ( maybe a month?) A platform that was falling apart on our last visit has been removed and the chains holding it up are now just hanging there like little choking swings. For $14.99/ hour + $2.50 for socks, I just expect a little more effort. read more

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Surge Entertainment and Adventure Parks Please REPOST AND EMAIL THIS TO: surge@surgeholdings.com & invest@surgeholdings.com I will never book a birthday party at Surge Trampoline Park again. CHARGE US $400.00 AND RUIN THE PARTY DID NOT PROVIDE THE DRINKS OR THE TABLE WE PAID FOR AND CALLED THE POLICE WHEN WE COMPLAIN AND PUT US OUT. MY THANKS TO JPSO FOR ALLOWING US TO SING HAPPY BIRTHDAY AND SINGING WITH US AND APOLOGIZING TO MY GRAND DAUGHTER. 1.They over booked the venue. We reserved a party table for 5:00 p.m. when we arrived we did not have a table for our guest. 2.When we arrived we were told someone would be right with us and no one came we had to go and find them and asked several employee what was happening and what we were waiting for. We did not get a table until 6:00 p.m. 3.There was no help with setting up the party, the party hostess was no wear to be found again. 4. We paid for non carbonated drinks for our kids. They waited until it was time to feed the children to tell us the did not have any on the non carbonated drinks we paid for, say the drink had been placed in the cooler but they some how mysteriously disappeared. 5. When we complained, asked to speak with the General Manager, the employee had to go ask him to come several times. When the general manager finally arrived his excused was he could not get the party before us to leave. But he had no problem with asking us to leave. 6. THE GENERAL MANAGER ASKED US TO LEAVE AND CALL THE POLICE HE COULD NOT ASK THE PREVIOUS PARTY TO END ON TIME BUT HE HAD NO PROBLEM CALLING THE POLICE WHEN WE ASKED FOR A PARTIAL REFUND. read more

The manager of the park in Jacksonville, FL. (Regency) Luis is amazing and I am so grateful to him. My son lost his phone in one of the very large foam pits, and as much as I tried (and trust me, I tried the next morning when they opened until I couldn't even pull myself out of the foam pit), but I could not find it. There was important pictures on the phone (that couldn't be replaced) and we were devastated. I gave Luis my name and number and explained the importance of finding the phone. Later that evening, after the park closed, Luis called me and had found the phone! He apparently took the time to go through the security footage throughout the day when he had time, and was able to pinpoint where the phone fell out of my son's pocket. Such a huge relief to us, and I really just want Luis to know how much we appreciate him. He didn't have to go that extra mile for us and most people wouldn't have. Surge is lucky to have him on the team. read more

This was pretty fun. Kids didn't want to leave. I was tired within 30 minutes of my hour. They kind of ran out of socks my husband's size. Which was fine, they said he could wear the socks he came in but I am sure we paid for socks that my husband couldn't even wear lol. They gave him the same size socks they gave me and I could barely fit them. But that didn't stop our fun. Socks were just $3.00. My 1 year old had the most fun doing his version of diving into the cube pit (he mostly ran and then fell in with the biggest cutest grin). He lost a sock in the rock climbing pit. My 3 year old had fun flipping, jumping, and swinging into the pit. My 8 year old had fun swinging and knocking the 3 year old into the pit with the gladiator bumper things. My husband was surprised he could do the rock climbing. I was really impressed. I even tried a piece of the obstacle course. Wore me out. We tried the vertical run thing, had a blast falling and sliding down on our faces lol. I beat a kid and my daughter in a short dodgeball game. I enjoyed doing cheerleading jumps on the trampolines... made me feel like I still got it. Video games were fun. Ladies rest room looked pretty clean but someone must have pooped or changed a poopy diaper before I went inside because it was funky. Anyway, it was a pleasant experience. We had fun. read more

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if I can give this a NEGATIVE 5 I would this place doesn't even deserve a 1 star nothing ever works they don't let you know before hand and then they don't give refunds this place is trash . read more

I had my daughters 8th birthday party here and everyone had a great time. The place was clean and they had plenty of activities for all the kids to enjoy. I also enjoyed it myself and it gave me a good work out. My kids loved it here and their birthday party prices were affordable. read more

Our first visit. Though there are many options compared to other jump zones the bathrooms were not working...at all. The staff is very inexperienced and delayed service. How can a public business be open with no working restrooms? Will be sure to call ahead next time ....The kids still had fun read more

This place is everything,nice and clean,friendly staff,music is great,I love how they think about the parents with the massage chairs 15mins for $5 .....very nice and we will be back,I just wish they would offer some deals and specials perhaps some BOGO on an hour of jump time. read more

I have taken my son here 3 times and I am so happy that a place like this exist,They have massage chairs for the parents while we wait,The music they played during our visits was amazing.The staff were always in place to supervise the kids in the different areas which is awesome they are all about safety,I re-call watching the football game during our first visit,so yes they have tvs so you can still catch the game,The snack bar is limited but was still nice to have as a convience and the part i loved most is i was able to follow my child on the platform to each area and observe and take pics.....We will be coming back....Very Beautiful Place read more

Surge Adventure Park - Trampoline Parks Near Me - Jacksonville, Florida

The place is bigger then the pictures look. Has a small arcade but the jump area is huge. There is also a few wall climbing activities. Prices are good about $15 and hour and $5 more for every other hour. NEED TO BUY their special grip socks unless you have your own grip socks. Normal socks won't work! read more

My kids just had their party there today. Our party host Jaeden was so nice and helpful. Everyone had fun.

total sh*thole. nobody was wearing a mask, the employees were cussing at children and it was overall a really trashy environment. came in a group and they say socks are mandatory so we paid for the mandatory socks and they ran out so they instead gave us drinks.... literally so gross read more