Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Needed my water heater replaced; Hakim immediately answered my call and had his son Shawn come by…read morein less than an hour. Shawn did a very thorough and professional job installing a new water heater at a fair price. Very happy with their service and highly recommend.

We had an issue with our toilets and APLUS was able to come out same day and get us flushing again…read more Very friendly and knowledgeable. I would recommend.

Called APLUS Plumbing for a repair and was satisfied with the service. They were responsive, easy…read moreto communicate with, and handled the problem efficiently. Pricing felt fair for the work done, and the results have held up well.

We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

Jose came within a few hrs of my calling about an emergency, worked swiftly and expertly, and was…read moreincredibly professional and kind.

I called a few Plumbers. Jose gave me a great price! He's…read morehonest, humble, sincere and doesn't play games! He will be Retuning to do another job for me. Jose speaks English y español. Muchas gracias José por su honestidad y humildad. No REGRETS!!!!! Give him a call 10

Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

I'd green responded quickly and arrived the same morning. The tech (I think his name was Marvin)…read morewas efficient , right on in his assessment of the problem. He worked hard to rectify the issue. Marvin is a credit to to JC Green.

have used Alligator prior, same results, clean, knowledgeable and friendly…read more one of the best companies I've ever used. Juan and Jose amazing

Easy to communicate with. Jaime is very professional and helpful with our questions. Thank you,…read moreJaime!

Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

I want to thank Alex from Star Rooter and Plumbing. Here is the scene. Its mother's Day around 10…read morea.m. and I get the idea of trying to fix a leaky fixture on my washing machine. I get the old fixture off and realize that I'm overmatched with putting the new fixture in place. The water to the entire house has to remain off until this is fixed. I call Star Rooter and I vwas given a 3 hour window. Alex showed up on the earlier side of 3 hour window and was able replace my old worn out pipe, install the new fixture in less then 30 minutes. He took time to make sure things looked as clean as possible upon completing the job. I would highly recommend to anyone looking for a professional plumber.

They were extremely professional, honest, and easy to communicate with throughout the whole…read moreprocess. And price was fair, too. I also asked him at the end to help with a toilet issue, and he even went out to get the replacement part for me. On top of that, he didn't charge extra for the additional help. I'm very grateful for his help and will definitely contact him again for any future plumbing needs. Highly recommend!

When the plumbing in my century-old house gave up its ghost, I was faced with the prospect of some…read moreurgent and expensive upgrades. Like many inexperienced senior homeowners, the process of choosing a plumber was riddled with anxiety. The media is rife with stories of scamming contractors and unreliable workmen. From the very start, Nexgen's Juan Gutierrez was patient with my many questions and requests; he was detailed and unfailingly polite. He did a thorough initial inspection and came back again when we had more questions. My instinct was to hire him but another plumbing company had offered a lower bid which I felt obliged to investigate. Soon it was apparent that there was no contest between Nextgen and the rival bidder. Choosing Nextgen put my mind at ease. Before the project could start, there was a backup in my backyard. Juan sent his crew to fix it--for free. When he found out that my husband was sick, he gave me a sizable discount on the bid. Once the project was underway, the speed, attention to detail and professionalism shown by Juan and his crew were incredible. I think even the city inspector and EBMUD inspector were impressed by their work. I won't ever have to look for another plumbing company!

This was the first time EBMUD required homeowners personally to find and pay for a Certified…read moreBackflow Tester, they sent a list to choose from. I checked the reviews on each company and Diamond Plumbing & Heating had the highest and most positive ratings so I gave them a call. A absolutely wonderful man named Mike set up an appointment with me and came out and inspected my meter which passed with flying colors. He was very friendly and informative. Real nice guy and the cost of his service was very fair. This is something that has to be done yearly and since EBMUD passed the burden to the homeowners I definitely will always call Mike at Diamond Plumbing, he is a person you can trust to do the job right!

I've had Mike come out to do two different jobs in the last year or so. He does excellent work and…read moreis super friendly and priced fairly.