I do not have enough words for what Dr. Hoang meant to my mother and to me during the most…read morefrightening season of our lives. My mom was critically ill, and from the beginning, Dr. Hoang treated her like a person, not a chart, not a room number, not a problem to get through. She listened. She explained things in a way I could understand. She looked at the whole picture. She advocated, coordinated, researched options, pushed for next steps, and never made us feel like we were asking too much by needing help. What I will never forget is that she cared about my mom on a deeply human level. She once told us that my mom was "her person," and that is exactly how it felt. She came by when she did not have to. She checked in. She worked behind the scenes. She helped coordinate with other doctors and facilities. She fought for more time, more answers, and more quality of life. She also cared about me as my mom's daughter and advocate. During a time when I was sleeping in hospitals, trying to understand terrifying medical updates, and doing everything I could to help my mom, Dr. Hoang saw me too. She reminded me that this was a marathon and that I had to take care of myself if I was going to keep taking care of my mom. That kind of compassion cannot be taught from a textbook. It comes from who someone is. My mom ultimately passed away, but I will always be grateful that we had Dr. Hoang in our corner. She gave us care, clarity, honesty, effort, and humanity when we needed all of those things desperately. Families remember the doctors who truly show up. I will remember her forever. If you are looking for a doctor who is intelligent, compassionate, thorough, and genuinely cares, Dr. Hoang is extraordinary.

Dr. Hoang is amazing! She always takes her time and really listens to me! I absolutely love her and…read morewould recommend her to all of my friends and family!

They start out being great then they reel you in and the story changes . Greedy office with money…read more!! Too many fingers in the pie and too many people telling you what to do with your health care with completely different directions . They screwed up on my blood orders and wanted to blame me for the situation . Sorry it's on you !! The people up at the front should deal with just that and if your unsure then say we need to wait for the NP as she is with another client instead of assuming something and costing me 216.00 out of my pocket because of a incorrect blood draw order on Deser Oasis part !! I was told by Cheryl they would reimburse me for their mistake .. this was over a week ago !! I am still waiting !! Stay far far away from this clinic !! It's all about the money !!

I had one of the best experiences with the doctor personally, but unfortunately, the rest of the…read moreoffice completely let me down. It has been 14 days since my appointment, and I still have not received the information I was supposed to get about my medication. The staff was supposed to send it, but never did. I even called to follow up, and still nothing has been provided. What makes this even more frustrating is that this office does not work with any insurance, so you are required to pay a very high fee upfront. For the amount being charged, I expected much better communication and follow-through. This lack of organization and responsiveness is unacceptable, especially when it comes to important health matters. A good doctor alone is not enough when the office staff fails to support patients properly. I hope they improve their processes, because patients should not have to chase down essential information after paying so much out of pocket.

Dr. Pack is absolutely amazing, wonderful and I highly recommend him. However, the front desk staff…read moreat the St. Rose location is very unprofessional. All 3 of the women up front need to be replaced. From appearing lazy, disinterested, not ackowledging me, not being knowledable about the service that was scheduled.... to literally shovling food in her mouth while doing the very least she could at my check out. It was really off putting. Especially in a branch of medicine that is delicate and where patients are vulnerable. I hope the office manager sees this because those girls need to be removed.

I've been their patient for over two years now. I've always spoken highly of this place, sadly, I'm…read morehaving the worse experience ever and things keep piling up. Four months ago I had to call to remind them to refill my birth control prescription, there, I scheduled my annual checkup with my main provider (she's the one who has seeing me ALWAYS SINCE DAY ONE), I scheduled in advance to be able to be seen by her. A month ago, I had to called them again to ask them AGAIN to refill my prescription for the last month before my checkup, they messed up and didn't authorize the prescription refill until a week later, of course I missed a whole week of treatment. When I get to my appointment I find out that there is a male doctor performing my annual checkup, I wasn't feeling comfortable and when I asked my options they told me I could pay for my visit (they barely had taken my vitals at this point) and scheduled another visit with Tiffany and making sure I specified Tiffany (when I did FOUR MONTHS IN ADVANCE), or stay and be seen by the doctor. So, since I'm a student, I cannot afford two visits in a row, I decided to stay. My main issue wasn't him being a man, my fear was not being listen to since he is not my main provider, I wanted to see PA Tiffany Hendrix, she's wonderful, she's being my main provider for over two years, and she is so kind and patient with my questions always. I felt dr Arthur on a very defensive mode, I didn't feel listen by him and for most it felt like he didn't want to answer my questions but more like I was wasting his time. One of my concerns was switching my bc pill, he basically suggested one and without explaining anything related to this new -to me- pill, he left the room. I came to find out that this pill is way out of my budget which I told them several times that I'm under a type of budget since I'm a student. Now once again I'm missing my treatment (I take birth control because I have PMOS) and no one is answering the phone or my messages. To put the cherry on top, they rejected my insurance for first time ever in years, charge me more than I was expecting to pay, and now I received a notification that I still owe them THE SAME AMOUNT I already paid, so I called to billing and SURPRISE! No one picked up the phone. I can tell Dr. Arthur Herpolsheimer is good, even the best on what he does, I wanna believe it was all a huge miscommunication or misunderstanding, but I definitely didn't feel fully listen to during the appointment, and I honestly wanted to see my main provider due to all my concerns and questions. I don't know what happened or why all this mess up over mess up is happening now, but I'm very disappointed and frustrated with this place.

Not a fan of this medical center. Went in for severe cold, or Flu(no diagnosis) and the doctor…read moredidn't so much as listen to my heart or lungs. Told him about a cyst on my chest that I'd like him to look at...he was 6ft from the gurney I was on, and he said "we'll come here, so I can look at it" Worst doctor I've come in contact with.

Please do not come here. They truly just need to close…read more I've been bounced from location to location for years, had appointments made AND cancelled on me without notice. Nobody can access my records, nobody can read bloodwork, they took their blood draw service away so now you have to stand in line at the lab office. I've been treated horribly by several staff members; watched and heard them have yelling fits in hallways and spoken to like some drug addict just for trying to refill thyroid medications because they cannot keep decent records. You cannot speak to anyone in any office on the phone - you now go to a call center outside of Vegas who will drop you into any location and it is typically wrong (I was sent to Nellis even though the appointment was for rainbow) The final straw was today at a SCHEDULED follow up. The rainbow location is now permanently closed but as usual, I had no idea. I'm happy to finally leave this place and pray nobody has to go through ANY of what I did.

I will have to say the doctor I have with DHMG is wonderful and have no complaints. As for calling…read moretheir one and only phone number, do expect to be on hold for over 45+ minutes. I'm just calling to have my prescription refilled and so far 45+ minutes on hold with no option to have a call back. I call every month for refills and always a long hold time. DHMG needs better system to assist with filling prescriptions on-line or leaving a message with the doctor to reschedule.

Horrible patient care!…read more Rude customer service representatives. I need a prescription refll for my amlodipine and no one wants to help me. Been on the phone for almost an hour to be able to be scheduled to see my primary care provider and I cant still get anybody!

Bridgette was very friendly and helpful! And the wait time was short will be coming againread more

Dr Ruperto Blanco is the kind of Primary Care Doctor (Durango location) you want to look after your…read morewellness. He is very accomodating and keeps his patients informed. I'll be moving to Trop location, so I would like to extend my gratitude to him.

Dr Oliver is the greatest Dr i have seen since I moved to America. Debbi is a wonderful…read morereceptionist and did a 10/10 job. Austin provided excellent EWST therapy to my lower back. Jennifer is a tremendous owner and I haven't seen something as beautiful since I opened my first Teamo store!!!!

From the owner: At Infinite Wellness, we offer a variety of treatments specifically catered towards you and your…read morehealth needs. We are just happy to help to make you feel and look better about yourself.

Last year I was getting consistently more tired with every passing week. I was finding it to be a…read moreHerculean effort to make it through the day. And take care of anything around the house after work? Forget about it! I went to NuMale to have them check my testosterone levels and the results explained everything. My levels had plummeted to the levels expected for a 93 year-old man. The options were clearly explained and a course of treatment was selected. Even the cost was reasonable. 9 months in, I could not be more pleased. My energy levels are back to what I had in my late 30's, and I'm able to take care of all my responsibilities both at work and around the house. The consistent care, monitoring, communication and availability of the staff at NuMale is absolutely fabulous. Frankly, we need to put them in charge of the federal government. Everything would run smoother if they were in charge! I cannot adequately express how grateful I am to NuMale. Phenomenal job!

This place is top of the line. I've been a patient here for a couple of years now. They are always…read moreon tike for their appointments and the staff is great. I've been using testosterone products now for about 10 years, and I've tried several methods - injections, creme, subcutaneous & pellets. The pellets I receive from NuMale are far better than any of the other methods or products i've used. Their pellets keep me at an even keel without any spikes and lows. At 51, they have energy and drive back to a high performing level. I highly recommend their products and their staff is very informative and efficient.

Smoothest procedure ever (no pun intended). Highly recommend Dr. Brent Burnette for your…read morecolonoscopy procedure. Prep not too bad as we all know what to expect. Knowledgeable staff that explained what was happening at every step. Even a nice video from my wife waking me post anesthesia... Second time going through this procedure and the staff was great and I was surprised to be in and out within 2-1/2hrs. Thank you Ambulatory Surgical Center (Downstairs) and Dr. Burnette (Upstairs) for a smooth procedure. My butt will definitely be back in 5 years to see you again.

Was there for a procedure the other day care under DR Frank Nemec. The care in this facility is…read moretoo notch I've never experienced such care in my life in Las Vegas NV. Greeted by fist RN Jenny she had me prepared in literally minutes... then came Cassie wheeling me off to operating room prepping me for my little nap helping me get into the correct position... after was May who got me up slowly and provided as much juice as I needed! The entire process less than 2 hours which is outstanding for a place such as Las Vegas NV Very dedicated work team thank you all!!!

I'm always annoyed with this place because they never answer their calls or return my voicemails. I…read moreleave detailed voicemails too. I also had a pharmacy fax over an auth form 3 times and they still said they never got it. I'm going to look for a new office.

Hard to find - inside the Nevada heart and vascular building the ONLY sign is a sticker on the doorread more