Miranda and her team at Neptune were immediately immersed to the transfer of Mom from her facility…read moreto her wishes of cremation. it pays dividends to have pre-paid arrangements and Miranda proved to be a seamless asset to guide us through necessary steps without being intrusive. we certainly plan to enlist their services in future.

I could not have done this without Neptune. Kelsey took care of everything. Things that I…read morewouldn't even have thought of. She was compassionate, respectful and treated me like I was her only client. The death of a loved one is hard enough without having to deal with all the details. Kelsey did that for me. Thank you Kelsey. Pepper

Kristy was such a blessing to our family. Her compassion, patience, and care meant everything to us…read moreduring this time. She made sure every detail honored my mother and brought a sense of peace to the entire process.

Cassie was a very thorough and sweet director. They do really work well with the families. If you…read moreare in a situation where you have children and maybe do not want to bring them in for the viewing or eulogy....They have a nice area to the right with a large fish tank and books with seating for kids. Nothing but good to say, but if they do read these reviews they really need to fox their sound system as it was cutting out a bit intermittently. Also the song family requested to be played we could sing to was a bit too low. Under the circumstances we wouldn't want it super loud, but again way too low.

Melissia and the redhead lady (sorry don't know her name) were kind and efficient. This was a sad…read moretime for my partner and I, and we had to make some unexpected decisions. They did not try to upsell us on fancy urns or add cost. It was the best-priced funeral home in the area for sure. Very professional . 5 stars, and they are family owned.

Unsure how to talk about their services when we were unable to go see our own family member. Just…read morethreatened with the cops. The people there are awful because who in their right mind would deny a goodbye visit to their loved one?!!!! That is inhumane. I don't recommend coming here! Why go somewhere where you can't be certain they will let you say goodbye one last time to the one you loved?

If I could rate my experience, it would be NO stars. We kept receiving different explanations on…read morewhy our loved one wasn't being cremated. Only to find out that he kept getting pushed to the back of the line because we didn't get the service. They took advantage of our situation and kept lying to our face. Please, don't do business here. Save yourself a heartache. Don't let them fool you too. Especially when a loved one has passed. They will take advantage of our sorrows for their benefit. RUN

When dealing with the passing of a loved one, the last thing you really want to deal with is making…read morearrangements or someone trying to up sell you. Simply cremations was compassionate, understanding and respectful in our time off loss. The time they took to gather information about my mother to get a picture of who she was, goes above expectations. I don't know what we would have done with their help. If your looking for someone who truly cares, this is the place! I highly recommend Simply cremation, their family atmosphere is what they pride themselves on and it truly shows. Thank you.

This is where my Grandparents and 2 sets of Aunts and Uncles are laid to rest. The grounds are kept…read moreup nice, everything was green and pretty. Unfortunately, there is no shade near my family's graves. It was so hot our phone shut down from the heat. It would be nice to sit for awhile after a long drive to visit. Next time we will definitely plan to visit when it's cooler. If you go into the office someone will drive you out to where your family is. We followed behind. The lady that works at the front desk is very nice and helpful. The old lady that came out from the back and was cranky and was not wanting to take us out. She called a maintenance person to take us out. Two guys ended up showing us where to go and cleaned the vases for us. They were very nice and helpful.

Both wife and myself signed up the same day. Some one made the mistake on my address even though it…read morewas done together. Wife received paperwork in a timely manner. I received none . Had to made calls to have my address fixed. One company did it and resent paperwork. The other has not complied and after 4 weeks still do not have correct documents. Not happy.

My mother passed away recently. I needed her remains cremated. We are not doing services here. I…read morefeel lucky that I found this place. They were priced fairly, very upfront and did not try to upsell me on anything. They were the easiest part of this hard time. They do what they say they will do, all the time showing compassion the entire time. At a time when you are grieving you don't need a used car salesperson trying to upsell you on everything. You need people like these.

Have been very helpful during a sad event in our lives. Very Compassionate and caring so far.read more

We had both my grandpa and grandma services done with this cemetery for their funerals. When first…read moredriving in front of the cemetery is beautiful water fountain. The cemetery itself is a little smaller than others I've seen but nice because it's walking distance. You can even drive on the dirt and park closer. The viewing room is spacious. They even have side room as well. It has comfortable chairs and each row provides tissue boxes. They had flowers for purchase. They also supplied us with little pamphlets with our family members names, pens, and sign in binders. I believe they even allowed us to have own person to come officiate because we wanted a monk for the prayers. The services depends on the package you purchase. The casket is nice and elegant for what we wanted. John and his staff did an amazing job with everything. For one of the funerals, they had a vehicle drive the casket to our Catholic Church and back with police escort. I think there was even people that helped us carry the casket too. The cremation process was easy and they provided us a nice vase to put the ashes in. For another funeral, the burial process went smooth as well. The staff had a gurney transport the casket to the vehicle. They had set up a canopy for shade and chairs to sit while being outside for a long time. Luckily, our spot was easy to get to. The workers communicated very well. They asked us preference on how the dirt should be covered with the flowers on top of it. They sympathized with our family and told us that we are welcome back anytime for visiting since they are open 24/7. They allowed us to take as much time as we wanted and didn't rush us. Funerals can be pretty expensive but I really appreciate this place working with our family in a short amount of time (one week). Last thing we need do it pay for the gravestone. We will be returning for that. Overall good experience.

My mother recently passed away. She had made arrangements with Sunwest Funeral Home several years…read moreago so her wishes could be carried out. John and the staff were wonderful to our family! John showed empathy and compassion which is exactly what we needed. Sunwest followed through in every way and our family was grateful and relieved. I highly recommend this business if needed.

Some of the absolute rudest old women at this "business". There are HUNDREDS of funeral and…read morecrematoriums I would recommend before I EVER sent a loved one here. Avoid this place at all costs -- your loved ones deserve better.

All staff were very caring and couldn't do enough for you. No matter the question, they found an…read moreanswer! The staff made the process much easier on all of us.