I booked Corner Stars to be a shuttle bus from the hotel to my wedding venue. Everything went so…read moresmoothly and Ruth was a breeze to communicate with. Highly recommend!

We booked a long-awaited, COVID-delayed vacation with my family of five (5) to celebrate my twins…read moregraduating from college. We arranged to spend a couple of nights in Galway, a few nights in Dublin and then fly to Edinburgh, Scotland for the remainder of the trip. We didn't rent a car and decided to travel between Galway and Dublin via Irish Rail. We asked P&H to book train tix for 5 adults and were quoted approximately $400. Thinking this was pricey, we booked tix with Irish Rail for less than $90 for 5 adults. Additionally, we received no advance warning that Ireland doesn't have Uber - very necessary without a car. We learned from our car service driver to download an app that books taxis for all of Ireland. This would have been helpful information to know in advance. We also asked P&H to pre-pay for breakfast for each day of our trip. In reviewing the travel dox, we noticed our stay in Dublin didn't include breakfast. We needed to ask, again to book breakfast. When we checked into the hotel in Edinburgh we learned our reservation didn't include breakfast. Really? We asked it be booked for our stay; not part of it. We also asked specifically that our tour to Loch Ness include the boat tour. While on our way to Loch Ness I emailed asking whether we had boat tour tix. Even allowing for the 5 hours time difference, we didn't hear back from P&H until after our tour was finished (I confirmed with the Loch Ness booking office that our tour didn't include the boat tour. I needed to pay 80 pound out-of-pocket to arrange for the tour). I emailed P&H and included the email specifically asking the Loch Ness boat tour be included. The responses I received were evasive and unclear. Additionally, I asked for an itemized bill and never received one. Additionally, the hotel in Edinburgh was under construction both inside and out. Also, our flight from Dublin to Edinburgh was delayed and we missed out 190 pound Edinburgh Castle tour. I tried reasoning with the tour operator, Viator and got nothing but aggravation. I felt that P&H was disinterested in helping us and my calls and emails were an annoyance. Thinking over the experience, I would not book through P&H again. I recommend you don't either.

I have booked two vacations with P&H Travel- one Spring Break trip to Jamaica with about 15 people,…read moreand my upcoming Honeymoon. Some people may think booking through a Travel Agent is so out-of-date- but it really takes the stress out of planning/searching- AND you don't pay an extra fee to book through them, instead you just get awesome rates and expertise. Both times I have worked with Ellen. She is fantastic- she has great taste, she's honest about different resorts and vacation spots, and she's super easy to communicate with. Most of the time we went back and forth via e-mail, and then we would talk on the phone when we got closer to confirming the trip! She came recommended from a friend who also booked a Spring Break trip- so not only did I have a great experience, my friend did as well. I highly recommend giving P&H a call if you are planning an international vacation- especially if you have a large group and want to make sure everyone books the same dates/location. You've got nothing to lose by calling- oh, except for the stress of researching, planning, and booking.

We used Liberty Coach for my friend's bachelor party, and had a very negative experience. We…read morereserved a limo for 6 hours to take us bar-hopping. First, the limo was half an hour late. Our dinner reservations were over, and the groom had to wait in the street. I had to call the answering service to find out where or driver was, even though they had my cell phone number. Granted, there was traffic, but this should be something that check before heading out for the night. Second, we had to call 20 minutes in advance of wanting to switch bars. Third, the driver was extremely rude. Normally drivers are friendly and will suggest bars, etc. This guy was gruff, especially on the phone when I had to call him for pick ups etc. I wasn't drunk and I know I wasn't being rude. At the end of the night we all ended up sitting on the ground in front of a pizza place for a substantial amount of time waiting for the driver to show up. Finally, the main officer customer service was equally as rude. When I called to complain about our experience the guy on the phone basically told me why I was wrong on every point. They said they would get back to me after they "investigated" my allegations. No surprise, I haven't heard a word. I have been on a number of "nights on the town" with other limo services, and the experiences were far more positive. The limo side of the night was so bad that is has been a joke ever since. This is my first post, but I felt burned enough by this experience to sign on and speak up. I would not recommend this service to anyone. We definitely didn't get what we paid for.

Highly recommended - I have been buying gift certificates for airport travel and couldn't be…read morehappier with all aspects of the service. Theresa and Bob are so nice and helpful and accommodating, and the drivers have all been terrific. Really wonderful customer service. Someone gave me a gift certificate a few years ago and my trip to and from the airport was so stress free and relaxing that I decided to give gift certificates too. Theresa, Christmas is coming and I will be calling :-)

I am part of the 2nd generation of avid fans who would not consider making any plans without the…read morealways "Spot-On' advice of Freda, Kathy & Bob. My parents connected me with Freda about 20 years ago and I certainly expect my children will use Puritan as well! Thanks for all you do!

I have used Puritan Travel for a few years now. This is by far, hands down , the best travel…read moreagency in the Boston area, or anywhere, for that matter! This company really knows how to arrange a fabulous trip for you and your family. The deals they have gotten me are unheard of. Freda Foley is so kind and a true professional. I don't go anywhere without them. They are #1

After much publicity about their presence at the Lebanon Country Fair this weekend, I decided to…read moredrive an hour to come out and go for a flight over this beautiful area on an absolutely perfect weather day only to have them be complete no-shows to their event! They were scheduled to be here at 9:00, and several passengers were eager to go. Alas, at noon, they are still nowhere to be found, and we left! Just an awful waste of time and spectacular flying weather. It's really a horrible business model. Two thumbs down!

My wife is glowing. She was nervous about the flight but, the pilots were skilled and professional…read moreand gave us the experience of a lifetime.

This was my third trip using this company, the first time was with a nice woman good driver…read morepleasant, trip #2 I thought maybe he was having a bad day, the 3rd trip I thought hopefully I will get a different driver...NOPE THIS time more aggressive, while making small talk he became very argumentative & demeaning towards everyone other than a white male. Swerving in & out of traffic not just discourteous but dangerous & unfortunately we are at their mercy. Then he started talking about ex-wife I thought perhaps the poor guy is in the midst of a divorce try not to judge .. then I learned he had been divorced for over 20 years!!! When I called office to complain he basically told me I was lying & that the driver was the best he has ever had.. just then I recognized the tone of his voice & realized I was speaking to the actual driver/owner.

I felt compelled to write another review of this company after seeing an obviously bogus review…read moremost likely written by the owner of this company telling me that I don't know the difference between a "car service" and a "taxi service". First of all, Travelers is listed under "taxi service/airport shuttle". I have used it as both and was left waiting at Logan Airport for so long after making an advance reservation that I took a taxi home. Call it what you want, it's a car with a driver and certainly not a professional car service like Carey Transportation which has a Mercedes and uniformed driver. I was also left stranded at Greenbush Station in Scituate after making a reservation hours in advance. The guy who answered the phone was on his own cell phone and the only driver working. He told me there was nothing he could do. He was the only driver on and couldn't pick me up for 4 hours! The person working in the morning hadn't told him anything. So you can call it a car service or anything you want, I call it amateur. I have used sedan and limo services all over the country and in the UK and never been treated worse than by this company. This business is rubbish, look elsewhere. I think Yelp should investigate the bogus review by the owner or someone connected to him in response to my previous review. It seems he chooses to respond on here rather than picking people up as he agreed to or finding someone who can.

Glenn recommended a fantastic tour guide fir a Private Walking Tour of Florence which included the…read moreAccademia Gallery. Our guide, Paola Migliorini has many years of experience and she was extremely knowledgable. She shared the secrets and history of the city and we learnt so much.We enjoyed all the hidden gems and her amazing guide skills.Thanks for a wonderful recommendation Glenn. Paola thanks you too!

Need a vacation? Call Val and get just what you want with no hassle. She plans every part of your…read moretrip and it ALWAYS is perfect. Thanks for all your help,Val.

It is my pleasure to write this recommendation for Valerie Schensnol, travel consultant, at King…read morePhilip Travel in Wrentham, Massachusetts. She is the unique combination of being professional, caring and intuitive at her job. She is diligent at her work and so it's easy to describe her as an outstanding travel agent. It was reassuring for me to know I could count on her while traviling abroad. You're in good hands with Valerie Schensnol.