I looked online for tailors/alterations shops in the area of Casa De Oro, El Cajon, La Mesa, and…read moreSpring Valley. Taking a chance after reading a number of reviews. I decided to stop by this alteration/dry cleaning business called "Family cleaners & alteration", out of the blue for some tailor work. Met "Raul", he was upfront on the price, and honest on the material that he was working with. I was really impressed that Raul kept his word with me, on when the items would be ready for pick-up. In support of "Family cleaners & alteration". Check them out for yourself. Thanks again Raul, know that you have earned a future customer. God Bless

Great little shop. I've only come here for cleaning a few times but each time they've been prompt…read moreand professional and comes with a good price point. If you're looking for a reliable place in East County, definitely recommend stopping here.

Lan is super sweet and extremely knowledgeable with alterations! She fixed my romper and even added…read moreextra reinforcement to avoid the seams ripping apart in the future. She fixed it quickly (within two days) and didn't overcharge me! Quality work and prices are very reasonable; I will be coming to Lan for all future alterations and recommending her to my peeps. Thank you Lan

I needed two patches sewn on to two jerseys the same day I walked in and without an appointment. A…read morevery nice (and chic) woman greeted me and told me the work could be done; just to allow a couple of hours. Super! Upon my return, the patches were sewn on exactly where they needed to be and looked awesome! For this speedy work, I only had to pay $14 total. Since I don't sew, this is a great price. When I get the other patches to complete the outfits, I'm definitely coming back. By the way, there are some gorgeous embroidered scarves at the front counter. I didn't ask if they were for sale, but they may give an idea of the quality of work done there.

It was my friends wedding and I needed my dress altered. My friend, Jennifer, was recommended…read moreAlteration Center by another friend, so in the interest of ease I came here too. When I first walked with Jennifer, who had an appointment to pick up her dress, the owner was in the middle of helping another customer and didn't even greet us. The other customer was getting her slacks pinned for alteration. She asked the owner to complete it a certain way she liked it done in the past and it quickly became a very uncomfortable confrontation between what the customer wanted and what the owner decided she would do. When we were finally greeted and told her why we were there her demeanor changed and she was cordial until the previous customer left. Then she proceeded to talk mad trash about her! To her new customer(s)! We decided to let it roll off our backs and my friend tried on her already altered dress, which did look fantastic. I put my dress on and told her what I wanted done, which included putting a slit in the side. When I went to pick up my dress the slit was not done, it was not taken in as much as shown, and the owner threw her staff under the bus for those issues. Yet, she still decided to charge me the full previously agreed upon price even though all the alterations were not done as agreed upon. Both encounters were so uncomfortable.

I don't think there are enough good words or high praise that I can give for Amy. She loves what…read moreshe does and it shows. She is GREAT with alterations and an ARTIST. Her passion shows in her work that she takes a lot of pride in. She did a phenomenal job transforming my wedding dress from a dress that I liked to a dress that I LOVE. She had a vision and it delivered perfectly-- and on-time for my wedding in 3 short weeks! Aside from her fabulous work, she is honest, she has a pure heart, and has good energy. I saw some people complained about her having a cash-only policy, but who cares. There's an ATM 2 minutes away walking distance. To top it all off, she is reasonably price compared to other alteration stores-- especially considering the work she does. I cannot recommend Amy enough, 100/10!!

These guys are so Polite so kind and so appreciative of our business. They are so cool if you get…read morethere and the line is too long people come out from the back and help you. Their prices are beyond reasonable. Always happy to see you and most of all the clothes come out in perfect shape. Everything is always ready when they say or even sooner.

I came here as a new customer and brought over my husbands clothes there were 8 shirts and 2 pants…read moreall brand name and 5 out of the 10 items were new. I told him that and I told him I'm trying him out for the first time. I looked at these fake ratings he has here and trusted this place. So I went to pick up the items I come home and EVERYTHING SHRUNK! His pants were shorter then my husbands ankles and his shirt sleeves and the length of the shirts were all shrunk big time. I was in shock my husband was so mad and so we called the place right away he says gets aggressive and says I don't believe it being them in. So I brought them in and show them and he just kept arguing with me. Coincidentally there was a lady behind me and heard the conversation we had she whispered to me and said I just had this issue here too, and that's why I'm here as well. So i told him and he wouldn't do anything about it. So I reported him to the BBB and they will be hearing from them. A lot of money on clothes ruined for a place that I trusted. Do not come here, I would never Make a review like this but I don't want anyone to have what happened to me happen to them. He tried to give me credit to bring my other clothes LOL. I said like what are you saying?! first I'd never trust you second you ruined all of our expensive clothes what credit?! You owe us money and he wouldn't do anything about it so I reported him.

I have had a hard time finding a cleaner living in La Mesa until now. It's a little bit further out…read morethan I'd like to go, but only a 10 minute drive from where I currently live. What I love about Bestway II is that my clothes smell great, they're always perfectly pressed, and they're even able to do next day turnaround for an extra fee. They're not the cheapest around, but definitely the best quality.

We brought in a jacket that was covered in cement powder, paint, and hydraulic oil that we thought…read morewas done for. After one cleaning here, it looks and feels brand new! Kind people - the type of people we're glad to give our money and tip to!

I love this dry cleaner. The couple that owns it are the nicest people and took great care with my…read morefamily heirloom linens. Prices are more than fair and the service is excellent. I'm so glad I found them and recommend them to anyone looking for excellent service and care of your garments by lovely people.

Najat has been doing mine (and all my siblings') dress alterations since we were very little…read more Through school dances, to sister's weddings, and now my maternity dresses. She is so patient and kind and does such beautiful work every time. She always makes sure to get my dresses done so quickly cause I tend to always be last-minute. Najat is amazing at what she does and makes you feel like family. Thank you so much for the hard work and great pricing! JAMUL LOVES YOU. And we do too!