Went here for a trailer tire instead of going to the big box tire shop in town. Was met by the…read moremanager whom was very friendly and professional. I needed a trailer tire dismounted and a new one mounted (already off the trailer). He said they could change my tire immediately. The whole process took less than 30 minutes and I was on my way. After picking up my trailer, I went back and used their air hose to top off all of my tires. It was a pleasure dealing with Carlsons and I would definitely go back.

I have had two separate issues lately and was really pleased with the way they handled both. Great…read moreservice and I found the prices to be very competitive- plus not having to drive to Reno. I have used this dealer for years and never been disappointed

I stopped in Friday September 19th, 2025 and ordered a spare wheel for my trailer. The lady at the…read moredesk helped me and I asked her if they would charge me to mount and balance a tire on it, she replied no. I thanked her and told her I would be back the following Friday and drop the tire off to get mounted. So I go in Friday September 26th, 2025 and sure enough the wheel is in, and now the same lady is telling me because it's a new tire not purchased from Les Schwab and not a used tire there will be charge for mounting and balance. (Please tell me how this makes sense? If I would have had an old used tire the mounting and balance are free, but because it was a new tire there is a charge.) I left the tire there and came back several hours later. The same lady waited on me when I picked the tire up. She must of been upset with me because she never acknowledged me or anything. Just printed out the bill and told me the $ amount. I asked if I was charged for balancing because there was no wheel weights on the wheel and tire. She asked a service person about the balancing, the service person went outside and balanced the tire. Again I asked about the change for mounting and balancing, she told me she would get me someone in charge. I waited for 2 minutes the manager had not came in yet so I just took my wheel and left. I was already disappointed with the service by this time. I go to Les Schwab for service and man the service has gone downhill in Susanville, time to find a new tire shop I guess.

I moved from the Bay Area to here and let me tell you this place is really great they have popcorn…read moreand coffee which is nice other places might offer other things but at least they have something for while you wait their extremely nice and welcoming and their always ready to serve you which is great really no waiting lines or long waiting periods or anything they call when their issues or things they need to go over etc and their always ready and on time at least with me I've had a amazing experience each time I go in honestly very nice set of teamwork and people

The quality and pricing is unbeatable. The service is quick, honest and pricing is very good. They…read moreare kind and real people. I would highly recommend Jackson to everyone. They have 20+ experience and can do everything besides body work and paint. Check them out. You will be happy you did!

Never go here. I forgot to get the yellow copy of the work order and They changed prices on me…read moreafter I signed the work order. Since no copy had no way to prove it. They scratched out the prices and changed them. NEVER GO HERE!!!!!

When the fuel pump failed in my highly modified '50 Chevy and I was stuck on the highway in extreme…read moreheat these guys came to the rescue. They towed my car to their shop, helped me find lodging, arranged for a new pump to be delivered and did a first-rate job of installing it. Easy to work with, quality work, reasonable pricing and amazing customer service. Just can't say enough about how great these guys are!!

Thor and his employees are the best....(talking about you Brandon). Honest guys who do great…read moremechanical work besides towing.

Driving from California and on our way to Lassen, we stopped over and saw a nail stuck on our tire…read more The closest tire shop was this car center. It gets stressful and worrisome when its almost evening, 3 kids and inlaws with you and you are using a rental van. They were all so helpful and accomodating. Besides their professionalism, they made it comfortable for a customer to wait on their service. They are the kind of bussiness that will not rip you off , which is hard to come by nowadays. They helped us through a stressful time. This is the kind of bussiness we like to support. 5 star service! Thank you Austin and staff for helping us. :)

I am from chico and my kids and I were headed to lake Davis when my car just wasn't drivable at…read morethat time. The owner was so nice and helpful he took my car in just to check it to see if there was anything he could do. Unfortunately not it had to be towed home he let my kids and stay inside until the truck came. Everyone working there was so helpful and nice. I appreciated him so much. This place is just a tire shop but you can tell he cares about people. ​

A large component of my work involves driving large pickup trucks on poorly maintained dirt and…read moregravel roads. We experience tire problems regularly and have found it most convenient to have our tires serviced at Plumas Tire. The employees at Plumas Tire continuously provide honest and affordable service. Usually, I'm told "Your tire will be repaired in about half an hour," only to have the work performed in about ten minutes. If the tire can't be repaired, an employee will show me where the problem is and explain why it's not repairable. When this occurs, I've been able to buy used tires in good condition to get me back on the road right away. This is a far cry from most other tire dealers/repair shops! The merchant I used last summer told me that each tire that had a flat was unrepairable and, further, it would take up to a week to order and install a brand new tire. We spent thousands of dollars on tires and tire service! This summer, we spent a tiny fraction of that amount on a far superior product. As a bonus, the shop is an independent, local shop--- not a nationwide chain like you find in most small towns in NE california.

Will never go to this place nor will I ever recommend this place, requested a "tire rotation" and a…read more"balance", they said that they had rotated all tires, upon driving the car back home the truck started shaking like crazy, it made a random clunking noise that it never made before, and the shaking of the vehicle was insane. I turned back around and went to ask them if they could re do it and manager stated "nothings free, you have to pay the $50.00 you paid before". To fix the mistake you guys made!!!!!! I don't think so. Never again. WORST! shop there is. Absolutely terrible!

These guys are professionals! They really made great recommendations for my tires and saved me…read morehundreds of dollars.... while providing a tire better than what I had on my vehicle. Friendly, professional service at a great price....definitely a good alternative to Costco!

Thank you! Quality Used Tires is the best tire store in Northern California! I have been going…read morethere for over a decade and every employee is very professional!

Very pleased with Les Schwab and Jared W. We were pulling our 5th up to our property and blew a…read moretire. We basically needed all new tires but hubby thought we could wing it....ya, no. Pulled in and got all new tires. They were professional and so easy to work with. Thank you!

Always the very best from this store! I zipped in this…read moremorning because I had a tire pressure alert show up on my dash. I went to into a bay where two super friendly, courteous, fast and efficient techs aired me up and sent me on my way. I do believe that the entire evolution took less than 5 minutes. I've had other similar type issues that they address with the same amazing results. And free, they simply ask that you come back. Maybe even tell your friends. Use this store, it doesn't get any better! Thank you!