These guys took care of me just like that. Friendly, affordable, deep domain in expertise…read more Chain saws,service, new everything professional cant wait to go back. Lawn mower

I took my inoperative weed whacker to Valley Saw for repairs. A guy there pulled on the start cord…read moreONCE, and told me that he could tell it lacked compression and was broken beyond repair. As I was leaving, he tried to sell me a new one. I declined. My gardener and I took it apart and found a broken fuel line, which we replaced with a piece of small irrigation tubing. It works great. I ordered the carburetor kit, which includes the proper fuel line from Amazon, for $17. It is clear to me that Valley Saw declined to repair my trimmer because they wanted to make more money on the sale of a new one. This is dishonest business behavior.

Very impressive business! They make custom brake line hoses the day you need them. We came in and…read morefor some and they were ready in less than 20 minutes! Awesome customer service!

They have plenty of hydraulic parts and the folks know their stuff. But don't even try doing a…read morereturn. They print the sly no-returns for refund policy on the receipt that they give you after you complete the sale. It doesn't matter if you bring something back with the receipt, you will only get store credit, no refunds. Make sure you have the right parts before you buy, or find another seller that respects customers enough to allow returns.

Good Prices On Ocean Forest Soil I Highly Recommend And Will Continue To Buy My Soil Here.read more

First off so much better than the place that closed in Salinas. Travis was absolutely a treasure…read morecompared to the monosyllabic reps at the place that closed. I see now why they closed. Go ask Travis for anything you need - even loaded my soil into truck for me ! I will be back !

Great service and knowledge of their products. Had everything I needed in house. Sheldon helped me…read moreout but also meet the mechanic and another salesman. All friendly folks with lots of knowledge. Traveled 30 miles for my first visit and plan on returning whenever I need anything else.

From the owner: We are an Authorized Dealer & Service Center for Echo, Shindaiwa, Toro, Multiquip, Husqvarna and…read moremany more. We Repair Any Gas Powered Small Engine Equip.

We bought our tractor here in 2022. The experience of my purchase and the delivery was great! I…read morereceived enough information to start working right away. Through the years I haven't needed anything other than basic maintenance and she is still running strong. There was a recall on my tractor and I was notified and kept informed until they had the parts to schedule the repair. Always helpful, knowledgeable and friendly staff. Thinking of an upgrade.... Now that my needs have evolved from maintenance to farming. Looking forward to round two with this group!

Initially called the business to get my John Deere tractor serviced. I called three times and was…read moreanswered by a receptionist who told me someone would call me back. No one called. I went in to the business to find out why I was not getting a call back. They have me some story about the service guy not doing his job. I set up an appointment for a technician to come out. The appointment time was for 9 am. I specifically asked what time they would be there as I took time off of work. 1015 rolled around and no one came. I called and was told they would be there soon. After another hour, no one came. I called again and was told they would be out. At 1:00 no one had been out. I called and cancelled. Horrible customer service. If I knew this is what I would experience, I would have never bought my tractor there and gave them my business. Would never recommend them.

Excellent work !, Excellent customer service! Very easy to work with .Very transparent about work…read morerequested to actual need. Fair pricing.

I called and asked how much to rebuild my alternator for 99 Toyota Solara V6 and was quoted…read more$138.95. I brought it to Osuna instead of Gilroy Generator & Starter Inc (they quoted $145) but since Watsonville was closer and cost less, that made my decision. Had someone pick it up today with my card and they charged $181.54. They questioned it and the response was, it cost $175. Which was the total before tax. They'd called to say it was ready for pick up without mentioning that it was more than the quote. I won't use them again and I won't be referring them to anyone since they don't honor their quoted price.

We were having generator problems during the storms and couldn't find anybody that worked on…read moregenerators until we got a referral from someone at the hardware store in PG. After looking at the low reviews, I was a bit concerned about bringing my business here but I have to say my experience was completely different. We mostly dealt with Curtis and he informed me upfront that there would be a $35 charge to check out the generator and if we decided to move forward with the repair that it would be applied to the repair. Turns out, the issue was in a solenoid between the propane tank, and the generator, which was keeping the propane from flowing in. Before realizing this was the problem, he had already checked the oil and spark plug, and charged up the battery and then figured out it was the solenoid where it connected to the tank. Long story short, we got our generator back in a couple days and the total cost was $75, which seemed very reasonable to us. When we went to pick it up, Curtis walked us through the entire process, and also showed us some tips on how to get it started more easily in the future. He commented that he liked working on generators so we know what to do in the future if needed again. Anyway, we had a good experience, and wanted to relay that to others!

I took the alternator from my car into this shop. I had been told elsewhere the alternator needed…read moreto be rebuilt. The gentleman named Curtis looked at it and put it on his testing machine. The machine made some whirring noises and shortly he returned. To my surprise Curtis told me the alternator was working fine but the trouble was a loose cable which created a short and fried the cable. He was very kind and took a lot of time explaining how important a tight cable is and how to properly attach it. After a long discussion, he said "there is no charge". I was very surprised, I thanked him and left. Lee