Just purchased a 2015 Nissan Leaf SV from Auto City as a third car for our family (daughter is back…read morefrom college for the summer) and I had an extremely positive experience from start to finish. The owner Sam came across genuine and helpful over the phone when I called to inquire about a 2013 red colored Leaf he was advertising at a good price. His personality and good nature over the phone helped motivate me to drive to Redwood City from Saratoga to see the car. When I got there the car was better than advertised so I was happy, but I noticed he had two more (newer) Leafs on the lot too, including a higher price newer 2015 Leaf in white (was my favorite color and options). He told me that one was not ready for sale yet and needed a couple of small fixes and not yet made fully ready to advertise, but I wanted it anyways and I ended up buying the one I wanted. The online advertised prices these days have to be very competitive to match the market out there and businesses usually post their bottom pricing online. His price advertised online was competitive with private party valuation that KBB gives. And as a dealership he provided the services of DMV registration and all that, so I now prefer to buy from him than from a private party. As I said the car was not fully done and ready yet - driver door remote didn't work and needed to be fixed still - but I needed the car so I took it with understanding that I will being it back two days later when he was originally expecting to get the part and have it taken care of. On my return visit two days later as promised everything went smoothly and the door lock actuator was replaced by his service provider, and my car even got a second wash before I pick it up. They do car detailing and ceramic coating at their location too, which I will likely bring my other (nicer) cars to get done in near future. Sam is a good man running a solid business and this small dealership is on my list of recommendations to my friends going forward. I wrote this rather long review to help a good business continue to do well.

Small dealership that sells used vehicles at a very reasonable price; unlike other dealerships the…read moreowner Sam takes pride in making sure the cars are in great condition and he usually finds cars that are very low mileage (for example I got a 2011 Hyundai Elantra with only 74k miles and one previous owner). Sam also worked closely with a non-profit I used to work at, and as a result helped change the lives of many individuals who otherwise wouldn't have been able to find an affordable, quality car. Anyone who has experience dealing with car dealerships and salesmen knows that a car salesperson with an altruistic side is hard to find. Final note, while the lot is on the smaller side, Sam has previously been open to keeping an eye out at auctions for specific types of cars if a serious potential client has requests. If you don't need a car right this second this is something to consider.

Definitely recommend this place. People are very nice and patient in explaining the problem of my…read morecar. Response on yelp is super fast. Price is very reasonable.

I had a really good experience coming here for an oil change and they did a complimentary checkup…read morewith the oil change. Helped us change back our tire that had a puncture. Also helped us replace my front light. Very reasonably priced and a family-owned local business. Definitely coming back for all my car needs. I had to bring in three cars in one day and they were very communicative once each car was done. Thank you mo!

We were shopping for a new Crown Signia and saw a great price at Swickard Toyota for exactly what…read morewe wanted. The dealership was 300 miles away, so I wanted to make sure the deal was legit. I initially talked to Gio, and he was very helpful, answered all of my questions, and put no pressure on me for the sale. I then talked to Sean and also had a great experience. I completed all of the paperwork online and they held the car until I got there the following week. I contacted Sean at the dealership and he walked us through the car and was very knowledgable. I then contacted Omid, whom we completed the paperwork and purchase. He's a car guy and very personable so we hit it off. He was very upfront about everything, and again, didn't use any pressure tactics to purchase add-ons like so many other dealerships I've dealt with. Overall, it was a quick sale and a great experience.

Went looking for a new truck this weekend. The salesman was…read morehelpful. I was looking for a specific truck. They had one that was close. But for the amount of money they wanted . I choose not to purchase it. A course I got the let's go inside and see what we can do. I have to say it was not a high pressure session. The manager really seemed like he wanted to help me find the specific model. I thanked him than left. Would give more stars but they had a small inventory.

2020 August: I cannot say enough nice things about Zuhair and ZCarz. I was helping a client who…read morelost everything in the Camp Fire replace her Mercedes when we found ZCarz. Zuhair made the buying process so easy, answered all of my client's extensive questions and offered the best warranty I have ever heard of to pair with the vehicle purchase. I highly recommend ZCarz for your next purchase and definitely ask for their add-on warranty options. 2021 January: Still mid-pandemic, I had another client who survived the Camp Fire looking for a car and immediately thought of ZCarz. I was able to connect the client with Zuhair and she told him all the things she wanted in a car. In no time he found her a car and I was able to go with her to pick it up. Thrilled to have found such a great resource for vehicle procurement!!!

I began my journey with Z Carz and Zuhair when I needed to sell my beloved Jeep. I had stopped…read moreoff-roading, and it was time to transition to a more comfortable ride with still the option of camping. Zuhair not only helped me sell my Jeep at a fair price, allowing me to pay off what I owed, but he also assisted me in purchasing this amazing truck. His communication, support, and extensive network of connections, from dealerships to mechanics, are truly remarkable. He went above and beyond my expectations and got it done! I highly recommend working with him if you're looking for a vehicle, even one that's not readily available on the market--like mine, which came from an auction. Zuhair is amazing and super responsive when contacted ! Thank you Zuhair!

As a first time car buyer, Haig made buying a new car as simple and straightforward as you can get…read more He is very knowledgeable on the cars he is selling and gives you all you need to know in a timely manner. He is very patient and am very happy with the purchase of the 2026 Integra A-Spec. Thank you to Haig again and would recommend friends as the hospitality and professionalism is beyond expectations.

My family came in again for a vehicle. Haig toured us around the showroom and I fell in love with…read morethe Acura Integra! Haig was fast with the paperwork and offered me coffee. I was in and out within an hour or so. This is the second time I've dealt with Haig, he's a car enthusiast so he'll tell you what you need to know! Thanks Haig!

Always a positive experience with this Enterprise location. I was initially referred to them in…read more2022 for a car rental when my catalytic converter was stolen and rented a fun orange Jeep, while my Highlander was waiting on repair. After that, I rented a few cars over the winter of 2023-2024. For a non-airport location, they typically keep a decent fleet on deck. The only drawback I discovered was the rental cost of a Rivian... which two years ago was quite pricey and I can't imagine what it is now, given the questionable financials of this company. However, it is backed by Amazon... so we'll see. It's not my car/truck vibe, but if you're into them, you may want to shop around for a cheaper rental. Overall, I've always thought it's such a good opportunity to test drive a car you may potentially buy at rental car companies, isn't it? It'll be interesting to see how all the car companies and rentals play out financially over the next few months.

They are not what they say they are. They don't inspect their cars. Bought an Audi in cash got home…read morehad to bring it back in to be aligned. They aligned it then we drove it again and it continued to pull to the right so we returned the car under their return policy. The car was returned over a week ago and we have not been refunded our money. We did not then have a car to drive so we unfortunately had to rent one from this location. The horn does not work on the rental they gave us.

My girlfriend was looking for a new car so we started looking around the neighborhood. Having had…read moreextremely bad experiences with previous dealerships (one of which was a literal scam), I had low expectations to begin with. To minimize interaction, I did a majority of my homework and found the car that we are interested in before attempting any contact. Upon reaching out to Putnam Lexus via their online department, Taz reach back out to me within 12 hours to arrange an appointment to test drive the car. We showed up and was promptly greeted by another gentleman (apologies as I do not remember his name). He showed us around and helped us test drove before handing us off to the a sales associate, Luan. Luan helped further explain to us the features and functions of the car we were interested in and a quick estimate of the cost we would be paying based on our credit. Luan mentioned there are no dealer fees for the purchase and since I had done my homework beforehand, I knew he was telling the truth. After some very quick back and forth negotiation, Luan talked with his boss, Richard, and helped us lower the cost down a little bit, to which we signed for the car. Finally we were helped by Josh in the finance department to go over the payment as well as any option add-on packages. The car ended up being a little bit lower than MSRP OTD with a very suitable no nonsense trim and features package that my girlfriend and I both wanted. Now here is the real kicker, while processing the final payment. Josh informed us that Taz found out he had quoted me a lower cost online (in an email that went to my Spam folder), Taz had told Richard, who then told Josh about the situation (without my knowledge), and they lowered the cost further down to what was originally quoted (an extra $2k off). I didn't even know they were contacting each other to make sure I was getting the lower rates. They could have easily made an additional $2k off of us but chose to have integrity and made sure we had a good and fair experience. We left the lot that day with a brand new Lexus and a lot of revived trust in dealerships (at least this specific branch). Another huge plus that I would say is that nobody on the team was pushy throughout the entire process. Luan did not try to force us on any cars that we didn't want, or any additional features or options that we did not want. He simply asked us exactly what we are looking for, found it and said "Here, look through it and let me know if you have any questions, I'll leave you two alone". Josh showed us the additional optional add-ons (his job) but didn't push any off it on us, my girlfriend didn't even know she was supposed to make a decision since he didn't even seem like he was asking us to pick. Zero phone calls and only one follow up email outside of the physical visit. We hate when dealers waste our time in order to make a few extra buck and really appreciated that the team at Putnam spent as little time as they possibly could with us to let us discuss among ourselves. Special shoutout to Luan for his informative and straightforward approach, to Josh for his friendly and no-nonsense financial process, and to Taz, Richard and the rest of the team for their honesty and integrity with honoring a price that they did not need to keep. This is how businesses should operate, I would be absolutely okay paying a more for these kind of headache-free service.

First, I was informed that my brakes & rotors needed to be replaced, yet I was never provided with…read moreany photo or video evidence to support this diagnosis. This lack of transparency left me feeling uncertain about the necessity of the repair given they were fine only a few months before. Second, my oil filter cap was over-tightened during service. This issue was confirmed by two separate, independent shops. While I understand that oversights can happen, the frustrating part was not the mistake itself, but rather how dismissive Randy was when I raised these issues with him. In total, I had to make five visits to get my oil changed and take time off work to have the cap loosened. When I communicated to Randy that I spent multiple hours addressing this oversight, his response was, "I don't know what to tell you." When I suggested an apology for the inconvenience, he raised his hands in the air in a dismissive manner. This level of customer service is unacceptable for Lexus and has significantly eroded my trust in this service center. To make it even worse, I emailed Greg, the General Manager whose email is on a poster in the service center, on June 27 to share my experience and he never emailed me back.

This is a review of the service department…read more Brought my basically brand new BRZ to them for my 1k oil change. When I picked it up, the service sheet said they put 5-w30 oil in it (they claim their technicians wouldn't mess that up), and they also added 4 miles to it for "road testing". When I asked them why they added 4 miles, they said "up and down the highway," and when I asked why, they said "road testing." And when I asked what they were testing? They said "road testing." Conclusion: they basically took it on a joy ride. No reason to take a brand new car on a road test up and down the highway when you have perfectly good local streets to check for a basic road test. Also, never had my crosstrek be taken up and down the highway before, hmmmm. I won't be back.

Most ethical dealership ever. Too bad sales dropped and had to close due to Tariffs. Employed…read moreover 100 people.

Very trustworthy, friendly and professional company, owner and staffs. Owner Eddie and his crews…read moreare very nice and precessional. We sold our Toyota Sienna here with very easy process. Price are very fair. Highly recommended! I will come back again if I need to buy or sell car. Thank you!!

Shout out to Kevin Burton at the Boardwalk Service Dept. Our family loves our Jeep, but it's a bit…read moreolder and requires frequent attention. Kevin makes service easy as 1-2-3, he's been helping us with our 2013 Wrangler since I bought it new over a decade ago. 5 STARS for Kevin and the Boardwalk Service Team!

I called the service department for my 2024 Jeep Grand Cherokee this afternoon after receiving a…read moretext message stating my vehicle was due for service. I simply wanted to confirm whether the recommended service would be covered under the extended warranty we purchased. Unfortunately, I had the unpleasant experience of speaking with Kevin, whose attitude was extremely rude and unprofessional from the start. When I asked what service was needed, the only explanation he repeatedly gave was "mechanical." I politely asked him to elaborate because I genuinely did not understand and my husband was unavailable to help explain the warranty details to me. Instead of assisting, Kevin responded with, "Don't you own a copy of your contract? You can read it." At that point, I expressed that I expected better customer service and simply wanted clarification. His response was "OK," and he hung up on me. I called back and spoke with his manager, Eric, to report the situation. While he stated he would "speak to Kevin," his overall response gave me little confidence that this behavior would actually be addressed. I also mentioned that I intended to escalate my complaint to corporate and the district manager, to which Eric responded, "I can give you their phone number if you want, but they aren't going to do much." That response alone speaks volumes about the level of customer care at this dealership. This was not my first negative interaction with Kevin, and it is disappointing to see management seemingly aware of the issue while doing little to correct it. Needless to say, I will not be returning to this service department, and this experience has seriously impacted my decision to purchase another Jeep in the future.