Hassan was great! Definitely will be using these guys again…read more Very fast responses and great customer service.

I had a really good experience coming here for an oil change and they did a complimentary checkup…read morewith the oil change. Helped us change back our tire that had a puncture. Also helped us replace my front light. Very reasonably priced and a family-owned local business. Definitely coming back for all my car needs. I had to bring in three cars in one day and they were very communicative once each car was done. Thank you mo!

We were shopping for a new Crown Signia and saw a great price at Swickard Toyota for exactly what…read morewe wanted. The dealership was 300 miles away, so I wanted to make sure the deal was legit. I initially talked to Gio, and he was very helpful, answered all of my questions, and put no pressure on me for the sale. I then talked to Sean and also had a great experience. I completed all of the paperwork online and they held the car until I got there the following week. I contacted Sean at the dealership and he walked us through the car and was very knowledgable. I then contacted Omid, whom we completed the paperwork and purchase. He's a car guy and very personable so we hit it off. He was very upfront about everything, and again, didn't use any pressure tactics to purchase add-ons like so many other dealerships I've dealt with. Overall, it was a quick sale and a great experience.

Extremely unprofessional service. WARNING: MAY LOSE YOUR VEHICLE…read more My brother brought in the car for a regular oil change. I got a text and call that the vehicle was done and a hour later my brother went to pick up the vehicle. However, he waited almost 40 minutes because they could not "find" our car. They had several reps scrambling to find the car, looking in the system, and still could not give us an update. I called service to check in, given I am the owner of the vehicle, and I was forwarded to numbers that went straight to voicemail. Finally, they found it, but pretended everything was okay. We will be continuing services with Putnam from now on...mistake to try Swickard again.

I began my journey with Z Carz and Zuhair when I needed to sell my beloved Jeep. I had stopped…read moreoff-roading, and it was time to transition to a more comfortable ride with still the option of camping. Zuhair not only helped me sell my Jeep at a fair price, allowing me to pay off what I owed, but he also assisted me in purchasing this amazing truck. His communication, support, and extensive network of connections, from dealerships to mechanics, are truly remarkable. He went above and beyond my expectations and got it done! I highly recommend working with him if you're looking for a vehicle, even one that's not readily available on the market--like mine, which came from an auction. Zuhair is amazing and super responsive when contacted ! Thank you Zuhair!

If I could give Zuhair 10 stars, I would do it. Zuhair worked tirelessly to find the right new…read moreowner for my classic car. He drove to see me several times, checked out the car, took numerous photographs and consulted with various dealers and car enthusiasts by phone and in person to learn everything he could about the car. He asked all the pertinent questions so he would have full knowledge to present to me, as well as any prospective owner, with a fair and reasonable price. He made it clear immediately that he is working for me but wanted to make sure all information was accurate so both the seller and buyer were treated fairly. He handled the sale of my car, start to finish, in a professional manner and both seller and buyer are exceptionally pleased. Everybody Won! Thank you Zuhair.

My family came in again for a vehicle. Haig toured us around the showroom and I fell in love with…read morethe Acura Integra! Haig was fast with the paperwork and offered me coffee. I was in and out within an hour or so. This is the second time I've dealt with Haig, he's a car enthusiast so he'll tell you what you need to know! Thanks Haig!

I took my ZDX Type S in for recall service and updates and was helped by Ricardo. He was so…read moreprofessional and easy to work with, even when having to give me less than ideal news. He made sure he took care of my car and my requests to the best of his ability and i couldn't be happier with the level of service i received given the context. Thank you Ricardo and the Hopkins service team.

They are not what they say they are. They don't inspect their cars. Bought an Audi in cash got home…read morehad to bring it back in to be aligned. They aligned it then we drove it again and it continued to pull to the right so we returned the car under their return policy. The car was returned over a week ago and we have not been refunded our money. We did not then have a car to drive so we unfortunately had to rent one from this location. The horn does not work on the rental they gave us.

On October 1, 2024, I purchased a 2022 Kia Niro with 44,000 miles for $20,295 (excluding taxes and…read morefees) from Marcio Collier at Enterprise Rent-A-Car in Redwood City, CA. I liked the car; it drove beautifully and seemed to be in excellent condition. Shortly after the purchase, on October 4 (three days after the purchase), the car began experiencing a serious issue: it entered "Turtle Mode," resulting in a complete loss of acceleration. This dangerous situation occurred while I was driving at approximately 65 mph on the freeway, and the vehicle only returned to "Normal Mode" after 5-10 seconds, leaving me vulnerable on the road. I promptly took the vehicle back to Enterprise, where Roger advised me to visit a local Kia dealer in Burlingame. He also assured me that the 'seven day return policy, no questions asked' would be extended "7 days, 70 days, whatever it takes". On October 7, the dealer inspected the vehicle but reported they could find nothing wrong. They suggested that if the issue recurred, I pull over and have the car towed. This response was unacceptable, given the severity of the problem, and I was hesitant to drive the car on the freeway. On October 8, I returned to Enterprise to discuss my options with Marcio and Olivia. While I understood that returning the car could result in significant financial loss, I stressed that I could not continue driving an unsafe vehicle. They agreed to send it to their recommended Kia dealer in Hayward for further inspection. During this time, Enterprise did provide a rental car at their cost; however, I incurred approximately $450 in insurance fees over the 31 days I had their rental. After holding my car until November 7, Enterprise informed me they could not replicate the issue but believed they had possibly addressed it by recalibrating the battery to 100%. Unfortunately, within days of receiving the car back, I faced the same problem again--loss of acceleration while driving on the freeway. I returned to Enterprise and assertively demanded to return the car. I could not jeopardize my safety by driving an unreliable vehicle. While Enterprise offered to sell me a higher priced car, which I may have considered under the circumstances, they wanted me to take a $3,000 loss on the car I had purchased from them after having driven it for a handful of days. Buyer beware. . .They do not stand by their commitment seven day return policy, no questions asked.

06/18/2026 just a wonderful experience!…read more thank you "mo" - your service was great! and no appointment, i just dropped in! and no charge! john thomas mehigan md

First, I was informed that my brakes & rotors needed to be replaced, yet I was never provided with…read moreany photo or video evidence to support this diagnosis. This lack of transparency left me feeling uncertain about the necessity of the repair given they were fine only a few months before. Second, my oil filter cap was over-tightened during service. This issue was confirmed by two separate, independent shops. While I understand that oversights can happen, the frustrating part was not the mistake itself, but rather how dismissive Randy was when I raised these issues with him. In total, I had to make five visits to get my oil changed and take time off work to have the cap loosened. When I communicated to Randy that I spent multiple hours addressing this oversight, his response was, "I don't know what to tell you." When I suggested an apology for the inconvenience, he raised his hands in the air in a dismissive manner. This level of customer service is unacceptable for Lexus and has significantly eroded my trust in this service center. To make it even worse, I emailed Greg, the General Manager whose email is on a poster in the service center, on June 27 to share my experience and he never emailed me back.

This is a review of the service department…read more Brought my basically brand new BRZ to them for my 1k oil change. When I picked it up, the service sheet said they put 5-w30 oil in it (they claim their technicians wouldn't mess that up), and they also added 4 miles to it for "road testing". When I asked them why they added 4 miles, they said "up and down the highway," and when I asked why, they said "road testing." And when I asked what they were testing? They said "road testing." Conclusion: they basically took it on a joy ride. No reason to take a brand new car on a road test up and down the highway when you have perfectly good local streets to check for a basic road test. Also, never had my crosstrek be taken up and down the highway before, hmmmm. I won't be back.

Most ethical dealership ever. Too bad sales dropped and had to close due to Tariffs. Employed…read moreover 100 people.

Very trustworthy, friendly and professional company, owner and staffs. Owner Eddie and his crews…read moreare very nice and precessional. We sold our Toyota Sienna here with very easy process. Price are very fair. Highly recommended! I will come back again if I need to buy or sell car. Thank you!!