UPDATE 3: Greystar sold the apt to Equity Residential. If you thought Greystar was a shitty…read morecompany, Equity somehow manages to top them. They have fired the cleaning lady, so now there is shit, garbage, and stink everywhere. They also managed to fuck up the package system, so no one can get their packages anymore. UPDATE 2: Downgrading my rating from a 2 to a 1 for endangering the lives of residents and attempting illegal entrance of units. There was a gas leak, and K2LA claimed it was normal to smell gas. GAS SMELL IS NEVER NORMAL. I had to call SoCalGas for emergency repair. Also, management attempted to enter enter all units "to inspect" which is ILLEGAL. UPDATE: Downgrading my rating from 3 to 2 for continued problems, including being sent to COLLECTIONS for K2LA failing to pay for their own accounts. ---------- Pros: - New units, but on the small side compared to other apartment buildings in the area - Nest thermostat lets me use my phone to control AC remotely, set schedule, etc. - Each building has its own gym, pool, roof, etc. so each amenity is less crowded - Pet wash station - Everything is very clean and well maintained [update: no longer true with Equity] - Close to the metro if you take the red line ---------- Cons: - They FORCE you to have Spectrum/Time Warner cable TV & internet (100mbps). It costs $80/month through K2LA, even though Spectrum actually offers this bundle for $60/month direct to consumers. Also, the internet is not actually 100mbps. It hovers around 50-60mbps. The Ubee modem they provide you is a piece of shit. It randomly drops the internet speed to 5mbps for no reason, and the wifi fails frequently. Good thing I had a modem and router from my previous apartment, which gave me a stable connection. - I was sent to COLLECTIONS for debt on a Time Warner account that K2LA owns. I got calls from debt collectors harassing me non stop. I had to send a certified letter demanding debt validation, which showed the debt owner as K2LA! Isn't that a great move-in present? DEBT COLLECTORS! YAY! - More HIDDEN FEES. Ok, so on top of rent, you need to pay extra for parking, cable/internet (required), gas, water, sewage, trash, electricity. Oh, and guess what they are still trying to charge you an extra fee for "rent administrative service." You need a fee just to be able to collect rent? Oh, and this is not in the lease, so it's illegal! - Packages "failed" to be delivered for some reason. Possibly because... - Although there is 24 hour "courtesy patrol," the guard is not guaranteed to be inside your building. This leads to situations where there is no employee in the building, so the delivery man may give up on delivering your packages. I once came back and saw the UPS man sitting on the floor outside trying to call someone to open the door! - There's no online system for maintenance request. This is really weird for a "modern" apartment. Every apartment I've lived in has a centralized website/app to submit maintenance issues. - No emails for packages received by the office. If a package is too big for the package lockers, the office takes them, but you don't get an email. - NO SIGNAL FOR AT&T. Be warned, if you have AT&T, you will have NO CELL SERVICE. - Nasty smells come through the HVAC system. It seems like the apartments share HVAC, so if someone is smoking or cooking up fish, the strong smoke and fish smell starts blowing in your apartment... - Shoddy workmanship. BTW I'm the first resident in this unit. The cabinets and drawers aren't straight and stick out at weird angles. The poles in the closet are bent and slanted. The floors aren't level. There were already scratches, dents, bumps, etc., even though I'm the first resident. - Terrible garage door. First of all, it's a clicker, not a sensor. You will sit in your car furiously clicking your garage opener until it finally starts moving at a snails pace. - No mirrors in the garage to help see around the corners. This means people come speeding down at you causing everyone to slam their breaks. VERY dangerous - You can't have stuff on your balcony. Apparently, this company sends people around the building to check to make sure your balcony is clear. You can't have things like bamboo screens covering the railing, anything decorative, coolers, etc. There is NO fire hazard or danger in having these products on the balcony. Keep in mind these apartments are smaller than average for this area and price range. The balconies are 7x7ft. If you don't want people to use their balconies, maybe you should have used that 50 sqft for the actual ROOM instead of the balcony? You'd think instead of wasting money on employees checking for these frivolous things, they could fix the other problems.

I've been living here for the past 6 months and I love it! Denise and Heather in the leasing office…read morereally take care if you. I've had to make 3 service calls since I've moved in for very small issues and each time the leasing office responded to bring prompt resolution. the amenities are awesome, gym and rooftop areas are always clean, the apt is located to a bunch of walkable places. pretty damn awesome. oh and every once in a while they have small events to promote nearby businesses and give out freeeeee food. which makes a fatass like me very happy. thanks K2LA! - a very happy, food loving resident :))

This place is incredible! The staff is attentive and truly makes you feel taken care of. They're…read morealways on top of keeping everything clean and well-maintained. You can tell they genuinely care about the residents' experience. The whole building has a luxurious feel and always smells amazing! The views are stunning, and I love that they host fun, theme-based parties for residents. I also have to mention Christine who is absolutely exceptional! Always professional, kind, and goes above and beyond to help with anything you need. Her professionalism and one of a kind attitude really make this place feel like home and a five star resort all in one. It's the perfect mix of comfort, style, and outstanding service.

Really enjoy being here! The amenities are top-notch -- the pool and gym make it easy to relax or…read morestay active without leaving home. Resort vibes for sure!! Most importantly, Christine and her management team have been incredible. They're responsive, professional, and genuinely care about the residents. It's rare to find a place that feels this well-run and welcoming! Forgot to mention, the monthly events for the residents are next level!!

I have written 4200 reviews and only 20 are 1 star reviews, I say this to really drive home the…read moresignificance and severity of how bad something has to be to get me to write a 1 star review. Do. Not. Move. Here. I've never experienced anything like this, it was all so bizarre and gross living here. Since my last review, they've gone through 3 management companies. So...things haven't improved to say the least. I moved out in October and it took me sending over 10 emails over months to try to get my security back and I finally got it back this week - 106 days after moving out when by law, landlords must return deposits in 21 calendar days. At one point, they sent an email out reminding people to lock their cars, not telling them the reason they sent it was because a person was allowed into our garage to bash some windows out on cars. No transparency. The grossest thing they did, during the LA Wildfires they pretended to offer a special deal of $1000 off and short term leases. I got $1000 off when i moved in - it's the standard deal. And they always have had short term leases. Manipulating and predatory behavior. They sent us non-stop texts capitalizing on the fires encouraging us to tell our displaced friends - yuck. I tried many times to have the mechanical issues fixed that had been going on since I moved in, my washing machine had not worked for two years. My icemaker had not worked for two years. A repair person came and tried to fix them and he showed up without me being alerted at 8 AM on a Saturday one time. Thankfully, I'm a morning person and I was awake, but he was shocked that no one told me, I said to him yeah the management is terrible here and he said that's what everyone tells me!!! lolz Also, they were unable to fix the washing machine. Unhomed people are throwing their feces into the pit next door, in case you are one of the many people facing the South like I was, you'll have a view of this eyesore. Our trash service (which costs $35 a month) was not picked up for months so some of my neighbors left their trash in the hall in protest. Then when I asked if I should remove the $35 fee they told me it's NOT for trash pickup from our doors...just the service fee for trash, lol. This place is so scandalous and shady, I swear. They are so icky. This building was built so badly and cheaply, everything breaks nonstop, especially the elevators. The floors & ceilings leak all the time as evidenced by many reviews & photos. The electricity wasn't working from all the outlets in my unit and they could never figure that out, nor the icemaker, nor the washing machine. The worst part is management just ignores you. They do not care about residents here and it's all about that cash money. This building is gross and I advise you to NOT MOVE HERE. :) Check out the Pearl if you want to live nearby, WAY BETTER. But the summary is - the building is badly built with so many mechanical & structural issues that even if they wanted to attempt to keep up with the problems, they just can't. However, they don't keep up with issues and things just get worse & worse, while they ignore their tenants cries. This was supposed to be Luxury Living in Koreatown and it surely is not.

Don't live here. Thought it was a nice, simple place to live in upon move in. Nothing too flashy…read morebut still modern enough. Experienced craaazy stuff living here like how DIRTY it is outside (most apartment buildings clean around the lobby area), the lack of communication with maintenance requests, and most of all the management. It says a lot that in my 1 year lease, management changed 4 times. No one wants to manage this apartment building. Thus making it harder on tenants and we never know who to talk to. Most of all, they gave us a "90 day notice" (it was actually 1 month before they wanted us out) of the end of our lease which stated our rent was going up $400. Then, when we stated we weren't renewing they charged us a prorated rent for the month (nearly $500) because we didn't notify them a month in advance. HOW are we supposed to do that when you notified us a month before the end of our lease??? Don't live here. Dirty, ghetto, and management never cares about the tenants.

I've resided in Morgan Lofts for a bit over a year now and couldn't be happier. The loft-style…read morelayout gives you a blank canvas to furnish to whatever you can imagine. I also love that it has a small number of units in the building compared to other buildings that have way too many units and can feel way too crowded. Joeanne, the manager here is a breeze to work with. She addresses all needs immediately and is extremely easy to get ahold of. This is a great choice if you are looking for larger square footage, modern appliances, high ceilings, and hotel-like bathrooms!!!

I've lived at Morgan Lofts (~1 year so far) and couldn't be happier about my decision for the…read morefollowing reasons: 1.) Unique Space - high - and exposed - ceilings + brick/ concrete facade that quite frankly don't exist in Koreatown. The space reminds you of something you normally get in the arts district / New York. Also a huge plus is the HUGE bathrooms (tub + shower); 2.) Finishes & Detail - guests are always impressed by the Jenn-Air Appliances and kitchen island; 3.) Location - Morgan is pretty much located on main & main in Koreatown. You have an H-Mart w/in a 5 minute walk and tons of food/ pub options at walking distance; 4.) Management - Joeanne's been amazing so far and very proactive in communicating. Additionally, she brings in a car wash vendor monthly if we want to clean and detail our car. So far, I've had no issues and have really enjoyed my stay at Morgan!

I've enjoyed living here so far. The building is welcoming, well-kept and clean, and everyone I've…read moreinteracted with has been so friendly and helpful. Shoutout to the Concierge team! Priscilla is so warm and lovely, and she's been especially helpful with all the mail I've had coming in. Carlos is always friendly and welcoming, and is happy to help whenever I need something. Chris is also incredibly kind and professional, and always makes me feel welcome. Yvette was great throughout the renting process and was always happy to answer all of my questions. In addition... The maintenance team has also been great. They're kind, responsive, and quick to take care of anything that comes up. Overall, I really appreciate how nice and attentive everyone here is!

Extremely disappointed in the way I was treated this morning when I went to tour this building…read more Apparently there's a glitch in their system that allows potential tenants to book a tour at 9am, but in reality they don't start tours till 10am. So I booked a tour last night for 9am this morning. Got an email confirmation. I show up a few minutes before 9am to the leasing office. Then finally at around 9:15 someone, a female employee, walks up to the front door to open the office. As I approach her to let her know I have an appointment she has attitude and is in disbelief that I have an appt. She's very harsh with her tone when asking me who confirmed it and I tell her I just have an email confirmation. Visibly bothered she lets me in and says that maybe they'll be able to show me the units. Then this is where it gets worse. The next person, another female, didn't get her name because she didn't bother introducing herself, and her too is instantly visibly irritated. Apparently at the fact that I'm there at 9am when they don't start tours till 10am. Starts asking how I got that appt, letting me know that it shouldn't have happened. Asks to see proof, and what website. Btw this was the only thing she seemed to actually care about in our whole 15min interaction. Then she starts asking me my move in date, I tell her I'm flexible and that seems to annoy her too, since she asked me that a few times. The whole time I'm explaining to her what I'm looking for, she just seems so annoyed and uninterested. Gives little to no insight of the units I'm asking about. Give me no alternatives to floor plans since the ones I mentioned are not available to see. And the whole time she is just visibly irritated. Judging by how little effort she put in to her appearance that morning, I'm assuming she was having a rough morning. I start asking her about the application process and she says that their standard approval requirements are two years tax returns and 6 months bank statements!!!! I'm literally floored, I'm trying to rent this $4k unit, not buy it. But besides the point. There was no way i could proceed to see any units with this person with such a heavy energy. Looking for a place has been stressful enough, the last thing I need is the person who's showing me these places to be taking out her frustration on me simply because I booked an appt on a time that wasn't supposed to be allowed. I can only imagine how the rest of the staff is solely based on this interaction with these two people at Opus.

Great place! Clean, adorable kindly onsite manager, prompt responsive maintenance, secure building…read morewith convenient option of key, phone or code entry, 24/7 outdoor security at neighboring properties, friendly residents, Direct TV and internet included, cool neighborhood with short walkable eateries, coffee and groceries, also close to Hollywood Hill walks/hikes, quick access to 101,

Terrible place to live-- Property manager team is super shady and stays with your deposit! Save…read moreyourself time and look for another apartment unless you want to live with rats, not get your deposit and then have the building charge you even more for repairs they want to do on the unit! Insane!

I absolutely love calling this place my home. When I first saw the listing for an open unit here, I…read morewas immediately intrigued... The design and architecture of the building looked bright, inviting and modern. The price was very reasonable for a practically new apartment in the middle of Koreatown, and the amenities checked all the right boxes: parking space, HUGE rooftop patio, in-unit washer/dryer, trash valet, etc. I decided to try my luck and inquired about the unit. June responded almost immediately to set up a viewing. Seeing the building and space in person was incredible. Outside, the building stands out in the best possible way. The lobby was small but clean and welcoming with VERY high ceilings that you can't help but take a deep sigh of relief under. She took me up to the apartments where the stunning inner-courtyard was and I was speechless. I immediately started to picture myself walking out of my door every morning to be greeted by this gorgeous space. The apartment unit itself also boasted high ceilings (10') with an open common area and kitchen layout. The appliances were all still new and well-integrated into the space. The rooms were spacious with plenty of room for clothes and storage. I tried my best to hide my excitement, but I think June still noticed anyways. Now, as someone who has lived in really crappy rentals in the past, I made sure that I had done my due diligence and researched the apartment extensively before coming, so I had questions. Admittedly, the reviews and comments on this very page gave me pause. The complaints about the security and the management stood out to me, as I'm sure they do to YOU reading this right now (It should be noted that at the time, the reviews were about 2 months old). But June got straight to the point. As the owner of the building, she had outsourced the management to a corporate company that had severely botched things up. But now, June had taken matters into her own hand and had quit her full-time job to take care of the residence in her building. She showed me all the security measures she had installed since taking over, -- multiple cameras in all high traffic areas, a locked and coded package delivery room, gated entrance that automatically locks every evening, fob-activated stairway and elevator access from the lobby, just to name a few. Her determination to create a safe living space for all of her tenants was immediately felt, and needless to say, I was sold. June was also incredibly accommodating during our move-in process, which I cannot express enough gratitude for. I've now lived here for a year and I still have nothing but good things to say about this place. The rooftop is perfect for parties or just for grilling when I don't want my kitchen to get all smoky. The location is great, perfect for food-fueled nights around Chapman Plaza, yet close enough to the freeway so I can get almost anywhere in LA in about 20 minutes (traffic permitting, of course). And on top of it all, I still see June every now and then around the building, always working on something or another to make this place feel a little more like home for all of us. Actually, my one complaint is how loud the microwave beep sound is-- How the heck do you turn it down??

So I saw this place and was really interested in viewing the complex. I called them twice, leaving…read morea request for a viewing with their operator (you don't get to talk to a leasing agent). They said they will call back as soon as possible to schedule- they did not. So, I emailed them requesting a viewing 2 more times, no response. I guess they really don't care. At least they should've had the courtesy to email back saying that apartments are no longer available or some descent lie. Their ego is probably too high to give a crap or incompetent management.

As long as I live in this neighborhood, I will be at the St. Germaine…read more There are so many good things to say about this building. The rooms have beautiful high ceilings, quality hardware, and plenty of storage space. The building is solid as a rock and quiet as one too! The tenants here are trustworthy and friendly, and I know most of them by name. In fact, the whole block is friendly and watchful of the neighborhood. The other buildings are also well-maintained and pleasant. Lissett, the building manager is an absolute GEM! She strikes the perfect balance: she's attentive without being nosy. She keeps a watchful eye on things around the property, but respects everyone's privacy. She responds right away to maintanence requests and handles tenent disputes diplomatically, ensuring that all the tenants get along with each other well. Some people are determined to be upset with someone, but Lissett ensures that they are not upset with other tenants. Unfortunately, I think she goes underappreciated. I'm grateful for the good social harmony in the building.

We loved living at the St Germaine! Our unit was so pretty with high ceilings and lots of windows…read more Little to no issues that required maintenance and if we did need them they were quick to respond. This was our second time living in the St Germaine. We had a short move out of state but when coming back to Los Angeles the St Germaine was our first choice. I also can not say enough about the property manager Lissett! She was so kind and helpful. If we ever needed anything she was available. She responded to our messages quickly and alerted us any time there was going to be a building wide issue. We were sad to leave and will miss being there. Thank you Lissett for making our almost 8 total years at the St Germaine so amazing.