I originally didn't have G12 as one of my apartment choices but one of my friends told me to check…read morethem out and I was blown away! Marie from leasing was the person who gave me my tour and she was absolutely amazing. She was super friendly, and knew exactly what she was talking about. Even if I didn't like the place her alone made the tour great! The staff is so nice and respectful. Nicole, Jamie, E, Marie, and Mario all are amazing. I have no complaints, I absolutely love it here! Moving here was a great decision. Anyone who is reading this review just know if you pick G12 as your new home you "WON'T" regret it.

The property manager Summer charged me a $25 trash fee for leaving my trash outside. She stated she…read morewent through my trash to identify me (red flag). Summer has stated that shes left numerous voice messages about my trash being an issue when today was the first day I received a voice message from her. I asked when the previous vm were left to ensure i dont miss communication from the property and she couldnt name a single date and time which is interesting considering shes claiming shes called numerous times. I went to her office to see if I can make sure she had my updated phone number as I was concerned that i missed her numerous voice messages. Instead of remaining professional she continued to interrupt me and spoke to me condescendingly asking why would i leave the trash there and do you think i like having to dig through peoples trash - when all i asked was do you know when you left me voice messages? I was surprised at how unprofessional she was carrying herself considering shes managing the property. In addition, I did not receive prior notice about a fee rolling forward about the trash being left out. The conversation was unproductive as she continued to speak over me and avoid answering my clarifying question about when she left voice messages about my trash.

What can I say about the place that I lived for over three years? What an amazing experience…read more Pros - STAFF! Hands down, so amazing - Units are S P A C I O U S - Neighbors actually are kind + talk to you - Communal area pool + ranges are amazing - Staff, did I mention that already? - Walking distance to amazing food + drinks - Well maintained building Cons - Parking for guests (street parking - plenty, so not bad) The parking is not a deal-breaker for your guests. If you have two spaces and don't have two cars, you can always get them into your other space to avoid street parking. With meters and lots all over the area, what else would expect from the city life? It's safe here and frequently monitored by SouthPark officers as well. What I'll sorely miss about this place were the relationships that I built. I knew the entire staff and would wave, talk, and truly lean in with them all. Whether it was before/after work, going out for the night, or chatting, they were more than friendly. They became my community of friends. They felt like family. If you want a place that does not feel pretentious, has a community of others that say "hi" to you, and is close to the core of DTLA, come live here. It will be hard to find a staff that manages the building and secures it, then you will find it at ELLEVEN. Highly recommended, and I'll miss the southern hospitality that I received even in the heart of LA.

I guess my friend lives here she just moved here. The…read moreexperiences is OK it's in the area where they've done a lot of new construction so the parking is very limited.There's actually still a lot of construction happening and the nice thing about it is that Starbucks is near and a few shopping places it's also close to grand close to Olympic close to other luxury apartments you can say that but this complex is super new

If it was possible to give the team at O+H more than 5 stars, I would! The entire experience has…read morebeen nothing short of excellent. Each team member we've interacted with has been so helpful and kind. They know what they're doing when it comes to customer service. My husband and I are so grateful to work with them. I'd specially like to thank Myla, Ariel, and Paul for going above and beyond to make sure my husband and I were happy. Myla helped us since the very first tour we took last year and has been extremely sweet, patient, and answered all of our questions. Thank you O+H team, you guys are amazing!

Guest parking system could be a lot better sometimes no available spaces. The $25 daily voucher…read morepass isn't a real daily voucher it's a one time exit pass that's only worth it if your guest staying long hours and you only save $10 overall as a resident guest, so your guest are better off parking on the street or private lots near OH. They should explain there parking system better because we unknowingly used the voucher when paying was actually less then using the voucher under the impression that it was a real daily pass not a 1 time exit pass.

I absolutely loved living in this building. From the…read morelocation, the site, and the staff in all departments. This was a place I called home for 3+ years. Dennis is the OG and just the greatest. Nat is incredible and it's always such a pleasure to see Nat! Nat is perfect! Carlos is exceptional. Maintenance was always so quick to respond and fix stuff. The cleaning ladies were the sweetest! I will miss you Axis!

Don not rent here. I am a veteran who was homeless and used veteran services to help fund my move-…read morein deposit and first months rent. They allowed me to move in with a zero balance. 2 months later they said I was missing my first months payment and harassed me the entire time I was there for it. They stole my first months rent. The first manager knew it and my Va rep. The next manager knew nothing about it but the owner David did. I suffer from ptsd and many other mental issues. I finally moved out at the 8 month mark. The harassment was overwhelming. They then waited until my lease was us up to charge me over $9,000. My legal counsel said some property managers do stuff like this all the time. They are crooked. Do NOT move in here. I talk to other veterans who had problems here as well. Only gave it one star because I couldn't give it no star. This was my first apartment ever and it was supposed to be a positive experience. I was so excited and yet it was ruined by dishonest people taking advantage of homeless veterans.

I normally don't leave reviews but I was not happy at all with this place. Please please please be…read morecautious on where you choose to live. Yes the building is nice, and the maintenance is nice but that just about sums up the good things I have to say. I live there for 4-5 months... all of which I had NO HOT WATER. I was charged for a family of 4 when I lived there myself. I even talked to their third part company that charges them for water & they even said in email that I was being charged excessively. They do nothing about it. I was charged 200+ a month for water ALONE on my unities. I received $400 something credit AFTER I had already moved into a new place. I never received credit for the sewer that came up from the drain every day the first week I moved in. Imagine going through winter with no hot water. I showered in freezing water, brushed my teeth, cleaned my dishes did everything in COLD water. In addition to this, I seemed advice from the community manager Bethany who told me to start apartment hunting and be late on my rent on purpose so I would receive a 3 day notice. If I returned possession of the unit within those 3 days I would still be able to keep my security deposit. So I followed as instructed. Was late... but never got my notice. I got my new apartment, completely cleaned & vacated this one but didn't receive the 3 day notice till about a month later. I was only given back about 600 of the 2000+ security deposit. This place does NOT care about its residents. Really disappointed. I was following her directions and I don't know maybe it's because she's new but she completely misled me pretending to help and I just feel completely scammed. Her last messages to me were very inconsiderate saying "I don't know why you're upset" after showing up to her office crying, to following her advice, thinking I was going to keep my deposit by surrendering the unit (CLEAN & in Great condition) who wouldn't be upset.

I do not recommend these apartments for anyone sensitive to noise or with health needs. I was clear…read morein my application that I was leaving my apartment two years ago due to thin walls and ceilings. I was approved, but this building is built horribly. Even with carpet, the construction is clearly wood-frame without sufficient insulation or concrete buffers. From the first day, the stomping and impact noise from upstairs neighbors was unbearable, giving me major headaches. I could hear every single footstep. The noise exacerbated my mental health condition, leading to panic and anxiety attacks. I cried often, couldn't rest, and couldn't sleep without wearing headphones. I also provided my Emotional Support Animal letter a couple of weeks after I moved in, but management ignored it and continued charging illegal pet fees. When I requested to break my lease due to the impact on my health, they dismissed me, saying "apartments come with noise." I moved in early May and left late August because the situation was intolerable. The building's poor construction and management's disregard for tenants' rights and well-being made it uninhabitable. Learn from my experience--avoid this property if you want to live comfortably.

As i walk in i always get greeted by a young lady i believe her name was Sindy , amazing service…read morealways always cheerful always had a great personality every time i see her gives good vibes she always makes me feel welcome

The whole team at Josephine DTLA deserves a lot of credit. Everyone has been welcoming,…read moreprofessional, responsive, and ready to help with whatever is needed. There is a clear level of care here, and it shows, from the immediate response when calling to schedule an appointment, to discussing what needs to be completed to close the lease. The building is kept impeccable, the common areas are consistently clean, and the amenities (pool, workout room, rooftop, etc.) are always in top-notch condition. It is obvious that the entire staff takes real pride in the property. Fernando especially has been nothing short of exceptional. He was outstanding throughout the leasing process and has continued to be just as helpful after the lease was signed, which I did not have through any of my other tours. He is diligent, timely, knowledgeable, and incredibly reliable. He follows through, stays on top of things, and makes you feel supported the entire way through, not just when you are signing paperwork. That kind of consistency matters, and Fernando absolutely deserves his flowers for it. Josephine DTLA has been a great place to live, and a big part of that is the quality of the team behind it.

I want to give a huge thank you to Suhein Beck for being such an amazing property manager. She…read morehelped me tremendously with my lease renewal and was professional, efficient, understanding, and very responsive throughout the process. Great property managers are hard to find, and Suhein truly stands out because she genuinely cares about the residents and the community. Her communication and attitude made the entire experience smooth and pleasant. I sincerely hope she stays with the property long-term because she is a valuable asset to the entire community. Thank you again for everything!!!

3 stars only because I was mislead about EV Parking being available…read more 8 months in still nothing despite attempting numerous times to get one. Was even told I would have to hunt down parking outside to charge my car which completely destroys the idea of having my car in a paid safe space and having to scavenge outside for electric parking. The residential parking is also combined with public parking at the upper levels and we are forced to go underground ( 4 floors for me ). Despite that everything else is great and I like that they try to maintain the property daily. I wish they would fix the steam room though ( South building ) and provide gym towels.

The manager Summer is probably the most condescending and passive aggressive person I've ever had…read morethe misfortune of renting an apartment from. One experience with her can instantly ruin an otherwise pleasant year of living at Olive DTLA. I hope someone checks on her wellbeing because something has to be going on there.

Out of the six apartment buildings I lived in over the course of the last decade, OLiVE DTLA is by…read morefar the worst residential experience to date. While numerous issues have been experienced and I was waiting to address them in a review upon moving out, seeing Hunter Seymour's review of property theft convinced me to speak out earlier and warn others to consider alternative living arrangements. First, like Hunter, my car was broken into while parked in the subterrain garage on December 16, 2024. Despite $1,400 of property stolen along with important taxpayer documents, the property management team refused to assist police with reviewing video footage. In fact, the then-lead property manager, Emily Stone, informed both police and me that OLiVE had to "protect privacy rights over property rights" and redirected me to review the lease stating OLiVE had no responsibility for lost or stolen property. The LAPD denoted how unusual her response was as no one accused OLiVE of bearing responsibility. Rather, they simply wished to investigate a motor vehicle break-in and property theft. Seeing Hunter's review months later is confirmation that the issue has not been addressed even with new management and the OLiVE company culture will continue to be problematic for tenants. Second, despite having security on-site and in close proximity, packages have been stolen from the lobby whenever the delivery system has been down. Third, apartment appliances are at the end of their life cycle. My washing machine broke down four times before maintenance replaced it. Fourth, despite assurances from both Jon Penkala and Emily Stone that I could move-in and not have to pay the pet deposit as my health care provider was traveling for the holidays and my certification form expired the prior month, I was charged the pet deposit. Emily refused to refund it. The management team dodged emails and inquiries for nearly four months before Emily made her decision. Misleading tenants regarding the reimbursement timeline paid for a documented service animal is the antithesis of professionalism. Fifth, since Emily and Jon were replaced with a new property management team, core issues above are still unaddressed as noted in Hunter's review. Further issues being non-permitted cars parking in handicapped parking spaces; car break-ins and property theft in the garage; etc. When the issue was raised with Eric, he assured me he would send out a community-wide email regarding the former. It's been over two months, and I am still waiting on said email. Last, when I raised concern that the lease is not compliant with the Servicemember Credit Relief Act and asked it to be amended to meet the statutory protections afforded to military service members who need to break leases for military orders, which the law dictates only requires a 30-day notice rather than the 60-day notice in the lease, I was met with outright hostility by the property management team and informed their legal reviewed it and said it was fine. If you are military and consider renting here, be sure to send a copy of your lease to JAG and the California State AG should they give you any difficulty with breaking lease for orders. These incidents were all experienced within the first six months of residency with little improvement.

Very nice property walking distance from the arena. Actually-- across the street lol! Units are…read morebasic but amenities make up for it. Great spot if you can afford it!

I've lived at Circa LA for a year now, and it has been an absolute nightmare from start to finish…read more What should have been a luxury living experience has turned into constant frustration, stress, and feeling completely unsafe in my own home. The final straw was when maintenance or a vendor, they refuse to disclose, entered my unit and my jewelry went missing. After bringing this to the leasing office, they completely dismissed me and told me to file a police report. No follow-up, no concern, no accountability, nothing. It's beyond unacceptable. You expect to feel secure where you live, but that clearly isn't a priority here. On top of that, the building has ongoing plumbing issues. There are water shut-offs 2-3 x a month, the hot water frequently has issues, and sometimes the water comes out murky. For what residents are paying, basic necessities like reliable water shouldn't even be a question. Between the lack of security, poor management response, and ongoing maintenance problems, living here has been a terrible experience. Do yourself a favor and look elsewhere. This place is not worth the price or the stress

Alina is great. Just signed for a 3rd year here in a 2 bedroom…read more Romy from the leasing office is your guy. Pleasure to work with. Value wise, can't beat what you get here. Front desk guys are great. Maintenance is on top of their shit. No sketchy issues to report such as stolen stuff or car getting broken into.

I came to visit a friend a few times, and really like the building and amenities. It's pretty easy…read moreto navigate through the property, and I learned it's actually a sister property of my dream high rise, APEX! Pretty cool that they're connected. They even share common spaces and the pool. I love the apartment layout. You get a great view and a good bit of space. The appliances feel nice as well, as if they put some thought into it instead of doing cheap upgrades. I will say I feel they could've been a bit more intentional with the ceilings and doors. There are a few updates that can make them feel more luxury than standard modern high rise. I don't like that there aren't tubs. If they do have them, they aren't in all units. I don't see how people pay so much without having a tub.