1. SVS Fine Jewelry

1. SVS Fine Jewelry

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Oceanside, NY

SVS Fine Jewelry

4.5 (79 reviews)
Closed 10:00 am - 6:00 pm
Updated 2 weeks ago

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Shows the repaired basket

I brought my engagement ring to be SVS Fine Jewelry to either be reset or repaired as part of the basket had somehow broken off. Chris greeted my husband and myself and from the get go was very personable and pleasant. He showed the ring to their repair team who said that they could repair it (obviously there is a big difference in cost between resetting and repairing) so i opted to do the less repair and hope that it would look good enough and not noticeable as I love my current setting and they said they could do it. It was blind faith as i had never used them before and didn't know anyone who had. Well, to say that they did an unbelievable job is an understatment. They invited me to watch the master repair team do their job if I wanted to) which was way more involved than I could've imagined it would be. Chris was a gentleman and responsive to all my needs and I would recommend them with 5 stars!

Diamond cross
Matthew G.

There are no words to explain how each piece of jewelry made by Sammy at SVS is a masterpiece. The quality is stunning. Svs is a wonderful experience always welcoming and at your service with anything you need . And custom items he's your guy to go to. He brings you to the computer and draws up a plan for you to see how it will look . It's remarkably amazing and your jewelry comes out spectacular. Def come to SVS for your next purchase.

Everything is so shiny!
Serena W.

The husband and I do things so far in advance that we wandered in about 8 days before our wedding looking for wedding bands. It was pouring rain but we were welcomed into SVS with big smiles. We told them that we were procrastinators and we were looking for something ultra simple for our wedding bands. Out came the big book. They explained what all of the different fits meant and we picked out our rings. We picked them up about two days before the wedding. We received good service, affordable options and pricing and a fast turnaround. Thank you!

Noah K.

Went there the week prior to Valentines. Bought a very nice gold and diamond bracelet. Sales people were great. My rating is based on their promotion. Spend $99 , get chocolate and roses free. Great sign me up. Got a rain check to pick up roses day before. When I got roses, they were like gas station roses. Chocolates were Russell Stover. Sad.

Ok so I don't usually post but you need to know this so it doesn't happen to you ! This is my third time having problems with this place and this was the last time. I went to SVS Fine Jewelry To get my necklace repaired bc it snapped and they called me a few days later to tell me it was fixed. (Which was weird to me) because they have been "fixing" this bracelet I got from them the past year Over and over again for weeks at a time because it keeps breaking, Mind you I'm very delicate with my jewelry but their excuse is that it's a " fragile piece" but it's really not. Anyways so I go in to pick up my bracelet again & my chain the same day they called me to tell me it was ready. As I'm at the counter waiting for my receipt the guy shows me my pieces and has me sign for them. Im looking at my necklace and I'm realizing it doesn't feel the same as I'm trying to put the pendent on it. Then I get my receipt and leave. I get in the car where I was excited to put my jewelry back on so I was trying to put the pendent on the chain and that's when I realized IT WASN'T MY CHAIN ! I quickly looked and it over and over and began shaking bc I couldn't believe this was happening. I immediately called them to tell them and the women on the phone didn't know what to say except to come back in, so I went back and she took the chain and pendent right away behind the counter to talk to this women. The women then called me back around the counter and showed me a blurry picture of MY chain when I brought it in and tried telling me it's the same one. I started pointing out all the reasons it's not and she called over the manager sammy. I explained to him this isn't my chain and proceeded to tell him y ! I said "my chain had Italy on the clasp this says XL, the clasp at the other end you can see was removed and put on again it was also longer ! Then my chain and didn't look or feel the same at all." The manager sammy proceeded to avoid half the things I told him and said "what did u bring it in for ? " I said " bc it snapped in the middle because it got pulled." And then he said " what shape were the links?" I said circle (meanwhile this chain looks square) and he said " ahhh yes see it got pulled and now it's stretched out " and he had me believing him for a second intill I said " wait but the feel the clasps the length still bc it can't stretch that many inches ! " all he could say is "look at the picture" (the blurry picture) I said "u can't see anything in that" and then he started to get annoyed and said "what do you want to do Victoria because I have better things to do then be dealing with this right now." I got so upset and I said "then you shouldn't be in this industry, own up to it tell me the truth !" And he said "nope I'm not going to do that". So I took the chain ,my pendent and the paper and left crying. Needless to say I will never be going back there even though I have a credit from them because I had another incident back at Christmas time that I ordered a pendent and it came completely different then the picture they showed me in there catalogue, and they wouldn't give me my money back just store credit. I would not recommend SVS jewelry to anyone they are liars & Thieves !

use to go to this jeweler until they ruined my pendant that held so much significance to me. It had a small enamel eye fall out so I went to have it replaced. It should have been a very simple fix as it just needed to be filled with enamel. Instead the jeweler had no understanding of this and was searching for a replacement eye. He made it seem as though this was the only way to fix it so I sadly agreed to let him put this replacement in. In the process of adding this new piece they completely ruined the borders of the pendant. After being so unhappy they offered to fix it and this went on for months. Me going to pick up the pendant only to see how hideous it looked and them insisting it could be fixed and again and again it just kept looking worse and worse. I just got to the point where I picked up the pendant and now it's in a box because it hurts me to look at it. Something I loved so much completely butchered because they didn't understand that it only needed to be filled in with enamel. In addition to that horrendous incident the first time I went to this jeweler I was sold an adjustable necklace for a pendant with two hooks. This should have never been offered for a pendant like this as it is physically impossible to use the adjustable feature because the back clasp will show to the side or the front depending on how small the necklace is made. In order to attach this necklace to my pendant the necklace needed to be broken into two pieces to attach to each side of the pendant another terrible idea as this necklace can now never be put back together. And because of the type of chain it is it breaks very easily where they cut it so they completely compromised the chain. It's had to be repaired 3 times already. This was not a cheap necklace and now I can't fix it to use with a more appropriate pendant it's absolutely ridiculous. And during one of the repairs they did for this necklace when I showed them how it's not even on each side when I adjust the necklace they cut one side down and kept the additional chain they cut off when it was a part of my necklace and not there's to keep. Unfortunately I wasn't the one picking up the necklace and my husband did t think about the missing chain piece they never gave him. I would never trust or recommend this place. They clearly are not good jewelers and I have had two pieces ruined by them. This is jewelry we're talking about it's not exactly a cheap product so if you value your special items I'd look elsewhere. I now have two items of jewelry I can't use thank to this place.

Cookies :)
Meri S.

This placed moved so don't be alarmed by the "For Rent" sign posted in the window. Luckily, I checked the website earlier (for hours) and was alerted to the move. The new location is really only like three blocks down (same side of the street.) The new store front is gorgeous. Sleek black awnings and larger quarters are definitely an upgrade for this upscale jewelry store. Not sure of the parking situation as I passed the place upon first look. I parked around the corner on a residential street and walked. As I walked into the store the place gleamed almost as bright as the sparkly jewelry. OMG I needed sunglasses! This place could turn a jeans and t-shirt gal into a wannabe jewelry snob! It is beautiful. The smell of fresh paint is still in the air, and it just shows you how much this place has grown. The customer service on this last trip was excellent as always and fresh baked Otis Meyer cookies were within arms reach. OH! And the hours are perfect for those that work 9-5. Thursdays they are open until 8:00pm. Even the usual weeknight 6:00pm is manageable for me coming from Queens.

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1 month ago

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2 months ago

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8 months ago

Everyone and and everything wonderful from start to finish ! Very rewarding experience !

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9 months ago

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2 years ago

Donna is amazing! Found my new jeweler. Thank you!!! can't wait to design my new pieces with her

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5 years ago

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12 years ago

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8 years ago

What a great job they did helping my fiancé pick an engagement ring for me! Highly trusted! I would definitely recommend going to SVS.

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8 years ago

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Page 1 of 2

Ask the Community - SVS Fine Jewelry

My engagement ring is about one full size to big. Do you resize rings? How long does this process take? Is it by appointment only?

Hi Sarah, yes we do size rings in our Oceanside showroom. We offer sizing done while you wait, if you like to sit with the jeweler while he works on your ring we suggest making an appointment. Simply give our showroom a call (516) 766-2614 to find… 

I have a Movado watch that needs a replacement battery. Are you a Movado service center?

Although we are an authorized Movado Retailer, Movado does not authorize individual retailers as authorized service centers. They currently only have one authorized center and you would have to reach out to them at 1-800-810-2311. That being said,… 

Hi I'm looking to modify my engagement ring and add a diamond halo- can this service be performed at your store?

Hi Alicia! Yes we do this in our Oceanside showroom. We offer a state of the art custom department. Using Computer Aided Design (CAD-CAM) we can design your halo and create the perfect piece right in store. Give the store the store a call (516)… 

Audemar piaget replicas?

Hi there, we are sorry but do not offer any AP replica watches. We are authorized dealers for Movado, Michele, and G-Shock Watches. But we would be happy to help point you in the right direction, when you are looking for an AP watch dealer, simply… 

Are you having a Michele watch promo now? If so what is it ? Do you accept trade ins

Hi! We are currently offering a free Michele Leather bag with a Watch purchase. Also, we do not currently accept Michele Watch trade in

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Review Highlights - SVS Fine Jewelry

Later on, I started dealing with Sami who was in charge of mounting the diamond I wanted for the ring I chose.

Mentioned in 11 reviews

Read more highlights

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Jewelry by Steven

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I had my first custom piece that I asked Steven to design and create for my wife. She loved it…read more it came out better than expected and less expensive than I expected as well.

We were referred to Steven by our Wedding Photographer - Lisa Dawn (Amazing - BTW) - Little did I…read morerealize my very own Father - a Long Beach native - (may he Rest In Peace) - frequented this establishment. Devine providence! - I had tried other jewelers; - even went into the City once - and poked around; - I tried searching the internet; - Just couldn't find what I wanted. Estimates / Prices that I was getting was truly insaneEnter: Jewelry by Steven - Wow! - Steve is amazing - very patient. Steve - thank you for listening to me and helping to "single handedly" - using your amazing software program - to help forge the unique piece of art that I wanted. You truly were perfect! Thank you for being honest and helping me to find the appropriate metal and design that would work best with me - as a practicing Emergency Room Physician - I'm looking forward to wearing my ring - beneath my gloves - when I perform procedures. I know I will be safe. Please see the attached picture of my ring. I look forward to seeing you and your team again soon. Once again - thank you for taking the stress & the mishagosh out of this daunting task. Thank you for actually pulling out the prayer book and ensuring that my design was truly perfect! You are a true "Mensch".

Jewelry & Fix

Jewelry & Fix

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Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

SVS Fine Jewelry - jewelry - Updated July 2026

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